User Reviews for Radisson Hotel Nashville Airport

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Aug 12, 2008 by Wes from Hazard, KY
Overall Rating: 3
Cleanliness:[4] • Staff:[8] • Location:[8]

• Nice facilities and good service at the restaurant.
• There is a mold odor on the floor that we stayed on.

“Don't stay on the fifth floor. There is an odor there that wreaks of mold. The rooms look nice but we could not stomach the smell.”

Aug 12, 2008 by John from Eden Prairie, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Convenient to airport and business destination and provide a hotel shuttle.
• Loud band was a distraction.

“Hotel is convenient to the airport and downtown business.”

Aug 10, 2008 by Michelle from East Islip, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Staff was very friendly, rooms were clean.
• Arrived a little early and couldnt get our room until exactly 3 pm.

“The place was very clean; staff was friendly and very helpful with attractions in the area. They even printed my boarding pass for me when I was heading back home.”

Aug 9, 2008 by Albert from Tustin, CA
Overall Rating: 0
Cleanliness:[9] • Staff:[9] •

• Helpful staff. Front desk.
• Limited room service menu after 10 PM.

“Nice hotel, friendly staff.”

Aug 6, 2008 by Jeff W. from Antioch, TN
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Everything.

“This was a honeymoon 1 night stay, or was supposed to be. I spent 25 minutes attempting to check in. After all that we wanted to eat at the restaurant and relax. The girl at the desk informed me that the hotel restaurant closes in 5 minutes, and I've just spent 25 minutes trying to get to the room. When we went to the upgrade room the key did not work. Back to the desk, oops they gave me the wrong key card. Opened the door and saw a room about half the size of my office with 2 doubles. No chance I was staying there, the hallways are not air conditioned and it smelled. I left went to eat at PF Changes and stayed at the Marriot Hotel Vanderbilt.”

Aug 5, 2008 by Sheryl from Booneville, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Sleep number beds.
• No refrigerator in the room.

“This hotel is in a great location. Less than 10 minutes from the Opry Mills Mall.”

Aug 5, 2008 by Brandon from Mt. Vernon, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• It was in a great location and was pleasant place to just get away and react.

“During our stay at the hotel, we had a great time. The room was very nice and the hotel even upgraded our room with no extra expense. The pool and hot tub were very relaxing. The location was great.”

Aug 5, 2008 by Miochael from Godfrey, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and attractive.
• Breakfast staff was late Saturday morning.

“Super value, clean, well stocked. Food was great once we got it.”

Aug 4, 2008 by Brad from Kansas City, MO
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• Higher end beds, and decor (albeit older).
• Breakfast buffet hot food was cold, not a lot of restaurant choices close.

“Was comfortable and clean. Was probably beautiful/crisp several years ago.”

Jul 30, 2008 by Michelle from Milwaukee, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Convenience to the airport and Opryland Hotel.
• The pillows and bed were uncomfortable.

“Good hotel for the money.”

Jul 29, 2008 by Cathy from Knoxville, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Friendly people work there.
• Not as clean as I like, especially the restaurant.

“Nice place, but not a 3 star to me. It is older and definitely not upscale. The restaurant floor looks like it has never been cleaned and was pretty dirty overall. The food was pretty good though. Our room was clean, but had some dead bugs on walls and the drapes were coming down from the pole. The air conditioner also did not work properly.”

Jul 29, 2008 by Janet from Bakersfield, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very nice pool and fitness area, close to Opryland, clean.
• Room was too close to the elevator and our room key stopped working twice!

“This hotel was nice, clean and friendly. Only complaints are: room was too close to the elevator, we could here it going up and down. Also, the room key stopped working twice and we had to go back to the front desk to have it fixed.”

Jul 28, 2008 by Tim from Ft Worth, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Just a really nice hotel with nice furnishings and a really comfy bed!
• Totally satisfied.

“This hotel is unique and has a certain flair about it. I was so impressed with the cleanliness and the helpful staff. I travel for a living and wish all hotels lived up to their standards.”

Jul 27, 2008 by Miranda from Louisville, KY
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Close to airport.
• Hotel staff a little less than polished.

“Nice for a night or two - not a vacation.”

Jul 21, 2008 by Ed from Atlanta, GA
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• Front desk was very nice.
• Restaurant was closed for renovation, so was bar.

“The hotel lobby was under renovation.”

Jul 20, 2008 by Don W. from Charlotte, NC
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[7]

• Location.
• Old and run down in places.

“Off beat with Artsy decorations and furnishings. An older property that has changes hands and is being upgraded. Still needs work to truly be a 3 star, but a satisfactory stay.”

Jul 19, 2008 by Nicole from Mayville, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location.
• Small rooms.

“I am very pleased with the service and location of the hotel.”

Jul 17, 2008 by Ralph from Kingston Springs, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[4] • Location:[8]

• Clean comfortable.
• Had poor performing staff person. However, they were friendly that goes a long way.

“Very convenient to airport. Quite and comfortable. Easy parking. Somewhat difficult to find if coming in at night.”

Jul 16, 2008 by Tammy from Corinth, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice suites.
• Printer out of order.

“Great, rooms were nice, nice bed, good breakfast.”

Jul 16, 2008 by Michael from Huntsville, AL
Overall Rating: 3
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location.
• Very limited cable TV channel selection.

“The hotel was nice and in a good location. Unfortunately, our room was right above the hotel bar, and there was a loud party going on. It did seem to wrap up between 10:30 and 11:00 so we didn't complain. The big complaint, not noticed until we turned the lights out, was when looking out of our 2nd floor room; you see the roof to the 1st floor that sticks out from the hotel. On the roof was a very bright light that shined right into the room, and you couldn't close the drapes to cover up the light, which is unacceptable. I will recommend friends avoid this Nashville Airport Radisson if they cannot be guaranteed a room without a spotlight shining in the window.”

Jul 15, 2008 by Jennifer from Memphis, TN
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[6]

• Nice lobby and nice area.
• Room was dirty and nasty, sheets were wet, and bathroom was dirty.

“Our hotel room had dead mosquitoes on the desk, dust, and wet sheets when we checked in. Housekeeping was not very good and the bathroom was very dirty.”

Jul 10, 2008 by Chris from Houston, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The hotel had fun quirks to it and the staff was fantastic.
• The hotel was older, so the decor was updated, but the building was a bit dated.

“The Preston is a fun hotel with several out of the ordinary features. The staff was very pleasant and the decor is a bit off the wall, but fun. The room and bed were both very comfortable.”

Jul 10, 2008 by Dean from Florence, SC
Overall Rating: 9
Location:[9]

• Bedding very comfortable. Lots of pillows.
• Smelled like mildew in places including my room.

“They put me in a 2nd floor room overlooking the air conditioners. Could not check in until after 3 pm. Only one computer located in the entry near the desk traffic. The bed was comfortable enough.”

Jul 9, 2008 by Lori from Seffner, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• GREAT service!
• The pool closed too early.

“I was checking out and the staff allowed me to use their computer to print maps and also offered to bring my car around and load it for me! ABOVE AND BEYOND SERVICE!”

Jul 7, 2008 by Marilyn from Mountain City, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was clean and inviting. Appreciated crisp white, bedding and linens. Nice sleep number bed. Good shower, nice bath. Safe and quiet.
• Limited TV channels. Would have enjoyed music channels. Iron had been dropped and did not hold water, but worked on dry setting.

“Nice crisply clean room. Quiet and secure for this solo traveler. Inviting decor. I would stay here again.”

Jul 7, 2008 by John from Terre Haute, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Polite staff, clean surroundings and nice furnishings.
• Hot tub could work better and TV channel selection (non-pay).

“Clean friendly hotel that is well located to many attractions. Will definitely recommend to friends.”

Jul 2, 2008 by Phil from Zion, IL
Overall Rating: 3
Cleanliness:[7] • Staff:[1] • Location:[7]

• They never apologized to me.
• Poor customer service, very poor and not acceptable at all.

“The location and cleanliness were very good. The maid did not lock the door. I had camera and computer equipment in the room, nothing was stolen. But they never apologized to me and acted like it was my fault. The door itself did not lock very well. Also when I was checking out the desk person asked me three times if I ordered room service and each time I replied no. So I asked them to pull the ticket to show me my signature. After they pulled the ticket they found out it was completely billed to the wrong room, again no service. The customer service was horrendous and not tolerable. I would never stay at that chain again. They treated me as though I was substandard and I have never been treated like this before. I also plan on calling Radisson corporate when I get home.”

Jul 2, 2008 by Lisa from Seymour, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• My only suggestion is that the sink be located in a separate room from the shower.

“This is our second stay at the Airport Radisson, and we have been very pleased both times. We were thrilled when the staff offered to upgrade us to a junior suite, which had a king-sized bed, and a separate sleeping area. That made a huge difference in the amount of noise we heard -it was very quiet back in the sleeping area, since it was separated from the hotel hall by the living room of the suite. My only suggestion is that an upscale hotel should have the bathroom sink located in a separate area from the shower. Overall, we were very pleased with our stay!”

Jul 2, 2008 by Caryn from Paducah, KY
Overall Rating: 8
Cleanliness:[8] • Staff:[7] •

• They upgraded us to a king bed.
• It was a little tricky to find.

“Very nice, we enjoyed our stay. We would stay there again.”

Jul 2, 2008 by Dixie from Byron, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Friendly staff, sleep number bed, nice location.
• Leaky ceiling, leaky faucet, no complimentary breakfast, old furniture, charge for internet.

“I was really disappointed because it was supposed to be a 3 star hotel and this was our 30th wedding anniversary. The Microtel we stayed at in Pigeon Forge was much nicer than the Radisson. The faucet leaked, the ceiling leaked and there was no complimentary breakfast. I was really disappointed.”

Jun 30, 2008 by Maggie from Mountain City, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Bed was really comfortable.
• NA.

“Although an older facility, room was welcoming and comfortable. Would stay here again.”

Jun 30, 2008 by Deb from Schoharie, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[9]

• 24 hour airport shuttle.
• Room was damp. Mildew in shower.

“Staff were very accommodating. Shuttle drivers were friendly. Bartender sold us a bottle of wine after she had closed up for the night and was clearly on her way home. Hotel appeared generally clean. Hotel gym was dated. Our room felt damp and clammy. Room and hall smelled slightly of mildew, but not enough to make us leave.”

Jun 27, 2008 by Jeremy from Fishers, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The suite was nice with separate room with couch and hideaway bed.
• Pillows too soft.

“Overall good. Pillows too soft and not a fan of the sleep number bed. Suites were nice and hotel seemed clean. Didn't get a chance to use the internet.”

Jun 16, 2008 by Alan from Hopkinsville, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Friendly & Helpful.
• Internet service in the room was weak.

“I will stay again. Convenient location. The food and drink was excellent.”

Jun 15, 2008 by Mark from Greenville, SC
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• It was fairly quiet and had quality linens, etc.
• The 1st room we were given had soiled linens, the bathroom of the 2nd smelled of sewer gas.

“The Radisson was mostly what we expected. We asked for a quiet room and were given handicap-accessible accommodations on the third floor. The gentleman at the desk said that the only difference from a standard room was that the bath would be larger. (He failed to mention that there would be no tub.) As mentioned above, the sheets and duvet of this room were soiled (I'd rather not say with what). The bathroom of the 2nd room we were assigned gave off a sewer gas odor until I filled the floor trap drain with water.”

Jun 8, 2008 by Glenda from Arlington, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Comfortable beds, great linens.
• Not enough staff at front desk.

“Radisson has a great hotel. Very clean, up to date, comfortable and welcoming. Everything was as it should be. The front desk did seem to be understaffed for a hotel of its size, though. But staff was friendly and efficient.”

Jun 5, 2008 by Rita from Independence, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The sleep # beds were fabulous and they kept my room for late arrival.
• I thought there would be a Jacuzzi in room. Disappointed but no big deal.

“The Radisson was a terrific hotel. The staff catered to my every need with friendliness and answered my questions and gave me written directions to find my way. I was a bit disappointed no DVD or CD player with radio in room, but that was minor. The room was clean and I felt safe at the hotel, since I was traveling alone.”

Jun 2, 2008 by Jan from Kingston, TN
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[10]

• Early flight out- this was a great location.
• Live band each evening. My room was over the lounge- very loud- early flight out.

“The hotel was very clean and nice. The noise from the band was very loud in our room. They play until midnight. We had to be at the airport around 6:30 a.m. I will not stay at this hotel again if I am flying out the next morning.”

Jun 2, 2008 by Ted from Owensboro, KY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Convenience/airport.
• Older rooms.

“Very good service. Great location to airport and shuttle service.”

Jun 1, 2008 by Ronda from Knoxville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[10]

• Clean, good towels and sheets. Comfortable bed. Very nice room for the price.
• The person I spoke with on the phone was not very nice.

“This hotel is clean. Airport shuttle is very convenient. Comfortable sleep number beds. Nice big towels. I would still highly recommend this hotel though because it is very clean and comfortable and the shuttle is always available to take you to the airport.”

May 31, 2008 by Jason S. from Orange, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Decor was avant-garde.
• Some furniture bordered on thrift-store old vs. chic.

“The lobby decor was fresh & hip, with a nod to the Music City with arty portraits of Dylan, Elvis, et al. Our room was repurposed from what used to be a service area, made evident by the double doors leading in, a wide entry area, and rather harsh overhead lighting in the entry. While every attempt was made to make it pleasant, there's just something about knowing you're staying in what used to be the place where they kept miniature toiletries, industrial cleaning supplies, and soiled linens. Makes you feel a little like you've gotten the table next to the restroom.”

May 30, 2008 by Gayle from Queen Creek, AZ
Overall Rating: 0

• The upscale bedding and internet access.
• My room had no view. it was overlooking the pool equipment on the roof.

“For what I needed it for, it was exactly what I expected. We were there for a one-night stay awaiting our flight the next morning. It was very clean. About one mile from the airport. It had almost any kind of restaurant you could want nearby, within walking distance. The sleep number bed was a plus. The only complaint I have was the TV stations were very limited. Not much to choose from.”

May 30, 2008 by Payman from Ennsdorf, AL
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[8]

• Good location.
• Slow room service.

“The Hotel is ok, but definitely not at 3 star level. Rooms are rather clean, staff is ok, location though is perfect, near many malls and not too far from Downtown.”

May 28, 2008 by Jeremy from Crestwood, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[10]

• Great pool.
• Maid did not change sheets when supposed to.

“Hotel overall was good, but I was not impressed with the room. I had to go down to the front desk on day 4 to ask for the sheets to be changed for the first time and to ask for more soap. Not what I expected from a Radisson.”

May 28, 2008 by Barbara from Roswell, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient to airport. Beds very comfortable.
• Could not get connected to wireless Internet.

“Convenient to airport and about 10 minutes from downtown Nashville. Staff friendly.”

May 27, 2008 by Lisa from Ft. Worth, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Better than I expected; room nicely decorated; hotel lobby nice.
• Only 4 restaurants nearby.

“I took my 75 yr old mother for short vacation. We both were impressed by the hotel; better than we expected. Room was nicely decorated/furnished. Had fantastic dessert in hotel bar/grill. Only downside, per hotel staff, only 4 restaurants nearby.”

May 26, 2008 by Ronnie from Huntingdon, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pool.
• Could use more nice restaurants in area.

“Lucky enough to stay here more than once. Great stay every time.”

May 26, 2008 by Susan D. from Memphis, TN
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Cozy lobby bar. Wall clock by elevators a nice, old-fashioned touch.
• Could have been a little more informative about places to eat in the immediate area.

“A reasonable hotel experience, with no unexpected pluses or minuses.”

May 25, 2008 by Linda from Newbern, TN
Overall Rating: 9
Staff:[10] • Location:[9]

• It was a very nice clean hotel!
• I did not have any dislikes or problems!

“It was a very nice clean hotel!”

May 25, 2008 by Ramona from Lexington, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy to get to and several things around it.
• The service in the restaurant was lacking.

“We truly enjoyed staying here. It had everything we needed. We had hoped to get a change to swim but just didn't have the time. Everyone was very nice and everything was very clean. I hope to stay there again.”