User Reviews for Eastgate Tower

Research User Reviews for Eastgate Tower (1-20 of 38)

• Add Your Own Review »

Feb 2, 2010 by Stephanie from West Hartford,CT
Overall Rating: 7

• The room size was big and spacious. It could fit 3 people in a room if 1 bathroom wouldn't be a situation.
• There was a smell in the rooms. It made me suspect smoking and non-smoking rooms were not separated.

“ I went on a trip with 3 of my friends for my birthday weekend. The room was ready early at 1 pm. Quiet New York area. A bit far away from the subway so you might as well take a cab. Small lobby but the staff was friendly even though they were busy. My room was upgraded, which is a nice surprise. The room was spacious with a kitchenette, dining area, seating area, queen bed and bathroom. The room had a hint of a funny smell like stuffy smoke. My guests did not notice and after a while I didn't notice so it wasn't a huge problem. The room was pretty clean but my guests said their was a garbage in their trash and a bottle cap behind their couch. For the price overall acceptable and good deal. ”

Jan 7, 2010 by Jorge from Montebello,CA
Overall Rating: 9

• Great location, close to main transportation hub (Grand Central Station).
• Needs a little updating.

“Great hotel if you do not want to spend too much. I understand most hotel rooms in Manhattan are tiny, which was not the case here.”

Dec 6, 2009 by Victoria from New York,NY
Overall Rating: 1

• It was in Manhattan.

“I've stayed in converted apartment buildings in Manhattan before. This one by far was the worst. Dumpy bathroom and room. terrible bed and bedding. There was just nothing I liked at all about this place.”

Dec 3, 2009 by Sunny from Miami,FL
Overall Rating: 7

• Priced right good location and access to everything nearby.

“The price was right for the location and everything was just a short walk away, eg restaurants, drug store, etc.”

Nov 30, 2009 by Justin. from Albany,WI
Overall Rating: 8

• The staff was really friendly and courteous.
• Just needs a bit of renovation in certain areas. Great hotel though!

“Fun place located right where you want to be.
A bit of a walk to the attractions, but a great hotel with very nice courteous staff.”

Nov 25, 2009 by Omar from Miami,FL
Overall Rating: 8

• For NY, the hotel room was extremely spacious and well priced.
• The hallways were small, cramped and dark..

“The room at this hotel was the biggest and most specious hotel room I have ever stayed. The kitchen was bigger than the one at my apartment! The beds were new, and living room was very spacious and the bathroom were well kept. The staff was there whenever I needed and everything exceeded my expectations.”

Nov 19, 2009 by Jay from Amarillo,TX
Overall Rating: 8

• I liked the friendliness of the staff and location of the hotel.
• Rooms looked a bit old and dated, but they were clean otherwise.

“The Eastgate Tower Hotel is dank.”

Oct 28, 2009 by John from Weldon Spring,MO
Overall Rating: 4

• The location was ot bad and it was a safe area.
• It was old and in great need of an upgrade on decorations and furniture.

“. No public areas except a very tiny lobby. Not what you would expect for $160 per night.”

Oct 22, 2009 by Jana from Pearland,TX
Overall Rating: 5

• They were accommodating with a rollaway bed.
• Very small.

“It was fine for what we needed, but I was frustrated that I could not select my room type before arrival. We almost had to pay an additional $30/night for a rollaway bed since we were traveling with our daughter and the room only had 1 bed in it. The hotel agreed to waive the charge and could not understand why we were not allowed to reserve the room type ahead of time.”

Oct 5, 2009 by Victor from Toronto,Canada
Overall Rating: 8

• I liked the kitchenette and the helpfulness of the staff.
• The info card said internet required a cable which I purchased only to find out that there was wireless.

“The Eastgate tower is simple, efficient and practical. The service courteous and helpful. While the lobby is spare and the rooms a little dated - the room, kitchenette and bathroom was clean and maintained. Good value.”

Jun 7, 2009 by Tim from Souderton,PA
Overall Rating: 4

• Close parking.
• In bad need to new carpets and furniture.

“Rooms are huge, and would be great if they spent some money upgrading the furniture and carpets.”

Mar 2, 2009 by Mari from Morrisville,PA
Overall Rating: 9

• Spacious rooms, comfy bed, nice kitchen.
• Noise level-people in hallway
  at 4:00 am, elevator noisy-room right next to it.

“Wonderful stay. Large, clean rooms. Comfy bed. Very friendly staff. Convenient location.”

Jan 27, 2009 by Sue from Summit,NJ
Overall Rating: 10

• Very spacious rooms.

“I was there with a large group, and the 2 bedroom suite was more than enough room. It is in a quieter area of NYC, but an easy walk to many locations.”

Dec 4, 2008 by Deanine from Culver City,CA
Overall Rating: 9

• I loved the large living room and the convenience of a full kitchen.
• The subway was a bit of a walk to get to.

“We stayed in a one bedroom with a full kitchen over Thanksgiving. It was great. I was able to cook a complete Thanksgiving dinner. They even provided an extension for the large round table, which then set 6 comfortably. It was like having your own apartment in New York on the 24th floor!”

Oct 3, 2008 by deane
Overall Rating: 6

• Clean enough, in murray hill is good.
• Lobby filled with budget travelers, cheap image for a 3 star.

“Restaurant was closed for construction, but neighborhood was good for food. Lobby too small for the number of guests. Rooms were ok. Rooms were more like a normal holiday inn room. Location is good for east side access. Hotel people friendly and helpful. Hall on our floor was dark, looked dirty (but probably because poorly light) and had stale smells, not good as you go for your room. Next time, prefer to pay a bit more and stay at a better hotel. Ok for budget tourists and single business person on a budget, but not me. I expected more.”

Sep 24, 2008 by Chengbei
Overall Rating: 8

• Clean and comfortable.

“This hotel is very convenient for us. And the room is also very big, the furniture is kind of old though.”

Sep 4, 2008 by Gabriela from Albuquerque, NM
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[7]

• The location was good; front desk staff helpful. Might have been nice for more than a night's stay.
• It was a drab, dark hotel,.

“It was a drab, dark hotel, which I did not feel was worth. The location was good; however, and the front desk staff that attended us were all helpful and friendly.”

Aug 22, 2008 by Cathy from New Hartford, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[5]

• The price.
• Location was ok.

“Loved all the room in this hotel, for the price its a good value in NYC.”

Aug 21, 2008 by Jason from Ottawa, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The spaciousness of the rooms.
• Bathroom could be a bit bigger.

“Great price and great location. I would definitely stay there again.”

Aug 3, 2008 by Trisha from Tequesta, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[9]

• Very helpful staff.
• Bed very hard and uncomfortable. Hotel needed renovations.

“For my purpose in New York City, hotel locations was great, centrally located. Very helpful staff. Room was an efficiency apt. Extra room great. However, the hotel was in need of renovations. Dated furniture and the bed was very hard and uncomfortable for me.”

Aug 1, 2008 by Pjay from Bartlett, TN
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[5]

• Quite Neighborhood and roomy accommodations.
• Decor is horrible, from the 70's/80's, very dated, badly in need of remodel.

“Location was far from subway, but nice quite neighborhood of Murray Hill. A couple of blocks from Grand Central Station, but not close enough to Subway if you've been walking all day. This place is in desperate need of renovations. Business would probably be better if the facilities were a little more modern. Apparently this building used to be an apartment building, so the rooms, as a hotel, are quite roomy. I would not stay here again unless the stay was free.”

Jul 24, 2008 by Brett from Phoenix, AZ
Overall Rating: 4
Cleanliness:[6] • Staff:[7] • Location:[7]

• Location.
• Bathroom was so small.

“Bathroom was to small, the room smelled like an ashtray, the fridge was very convenient but was working just ok, the restaurant was closed.”

Jul 8, 2008 by Cynthia from Kenner, LA
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• Spaciousness of room.
• Hotel needs to be remodeled, also Bedspread outdated and worn.

“Pleasant and efficient staff. Bathroom linens very fresh and enough were in the room for guests use without having to call for additional ones.”

Jun 2, 2008 by Faye from Spokane, WA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• It is an all-suite hotel. So nice to have a kitchen.
• Can't think of anything.

“The location was good, nice and quiet. A brisk 20 minute walk to Time Square. The staff was great and our 1 bedroom, 1 1/2 bath suite landed us to plenty of space to spread out and relax. Having a microwave and refrigerator was a real treat and bonus!”

Jun 2, 2008 by Ada from Clinton, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Close to public transportation, accessible rooms, elevators, check in/out ease.
• The restaurant was not open.

“The East gate Tower is one of the best kept secrets in New York. It is accessible to some of the main attractions in New York. The staff is friendly and ensures that your trip is a pleasant experience. When the Front Desk attendant told me to enjoy my SUITE I thought she was mistaken. When I got to my room, I was surprised that I did have a suite with 2 queen beds, 2 bathrooms, full living room, dining area a kitchen. What a pleasant surprise! I highly recommend this hotel to anyone travel to NY for business or pleasure.”

May 31, 2008 by Alisa from Sacramento, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Convenient to Grand Central Station, good-sized rooms, staff very accommodating.
• Hard beds.

“This is a great value in lower Manhattan. It is no-frills, but the rooms are large and the staff is excellent. It is also very convenient to Grand Central if you plan to use the subway. Relatively quiet, as well.”

May 27, 2008 by Melisa from Mesa, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Room was very spacious.
• Sofa bed was very uncomfortable.

“Great location, great staff, large rooms with kitchen. The restaurant was closed for remodeling while we were there, but they referred us to a corner restaurant, which was delicious. I would definitely stay there again!”

May 26, 2008 by Mark from Walnut Creek, CA
Overall Rating: 3
Cleanliness:[1] • Staff:[6] • Location:[8]

• It won't take 20 words. The location was good.
• Unclean, smelled like smoke, seemed like a Residence hotel.

“The hotel is not clean. This is the first and most important issue. The hallways were dirty and smoky smelling. There may have been cursory vacuuming, but move one piece of furniture and you can see years worth of dust, a half consumed lollipop, a pen. This was bad. I should at least be able to expect Cleanliness.”

May 19, 2008 by Marcy from Chestnut Hill, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Extremely courteous and professional people.
• Both common areas and rooms need to be renovated.

“Great location, courteous help, good little kitchens but the hotel needs to be renovated!”

May 13, 2008 by Wei from Stow, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Super nice staff and upgrade us to a suite.
• Lobby too small.

“Overall, very good hotel to stay in Manhattan.”

May 12, 2008 by Mary from Nashville, TN
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[6]

• Price, kitchenette.
• Cigarette smell, Spartan furnishings.

“Decent, basic accommodation for budget travelers. Kitchenette is a plus. Room smelled of old cigarettes so the hotel has not done a thorough cleaning or refurb since the city-wide smoking ban was imposed. Surprisingly quiet for NY. Fee DVD players available on request. We thought it would be a bit too out-of-the-way but it turned out to be an easy 3-block walk to the Subway.”

May 4, 2008 by Eva
Overall Rating: 8

• Large rooms, Time Square walking distance.
• Old furniture, but will be renovated soon.

“People were very friendly and the room was large. Good facilities to eat on the room (kitchenette). Furniture a little worn out, but clean and employees told us, that renovation is in progress. So in total, we can recommend it.”

Apr 17, 2008 by Randy
Overall Rating: 6

• Large room.
• Old furniture, carpet, bed etc.

“Okay, room could be updated with new furniture, carpet, bed. etc.”

Jan 7, 2008 by John
Overall Rating: 10

• Great staff and great location - kitchen added bonus.

“This place is great. A short walk from Grand Central - comfortable and quiet. The staff went out of their way to be helpful. I would submit that this is mainly a tourist or long term hotel. The kitchen allows you to save some money but that was not something we made use of during our stay. A+.”

Dec 25, 2007 by Sherry
Overall Rating: 9

• I liked the spacious room and convenience to all the New York tourist attractions.
• The furniture in the rooms is a little out of date.

“This was a great hotel for the money - asset of the spacious rooms and great location. It was also great that it is located in a neighborhood. I would definitely stay there again. I traveled to New York to sight see and do some Christmas shopping. I loved the location and the great service by the staff at the hotel.”

Dec 18, 2007 by Debbie
Overall Rating: 6

• Good location,
  OK size room.
• Rooms were
  very old, need updating and
  horrible beds.

“Good location and for New York the room was a good size. However in need of remodeling badly and for sure they need new beds, hard as a rock and horrible pillows.”

Dec 5, 2007 by Cookie
Overall Rating: 6

• Location and staff and quiet.
• Very basic and met needs.

“Good location and no frills setting. Would be good for families who can take advantage of kitchenette. Very helpful staff.”

Apr 18, 2006 by Sari from Riverwoods, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Helpful staff.
• Slow elevators.

“This hotel is a great value and very family friendly. We got a one-bedroom suite for the same cost as a regular hotel room at a one of the large chains. Although it is an older building, it is clean with a very friendly and helpful staff. We'd definitely stay here again!”

1 of 1 people found this review helpful.