User Reviews for Millennium Broadway Hotel

Research User Reviews for Millennium Broadway Hotel (1-20 of 1589)

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Dec 9, 2009 by Gina from New Orleans,LA
Overall Rating: 9

• The lobby was beautiful. Bathroom was spacious. Convenient location.
• Can constantly hear elevator in rooms close to it. No coffee pot in rooms. $8 coffee.

“The room was very clean. They didn't have any King beds available, but with 2 double beds, we had more than enough room for our luggage. Ask for a room away from the elevator because if not, you'll hear the elevator go up and down constantly. My biggest complaint is that there was no coffee pot in the room. You are forced to order $8 coffee from room service. I have never been in a hotel room without a coffee pot. My husband & I have to have our coffee as soon as we wake up.”

Dec 2, 2009 by Cristy from Broken Arrow,OK
Overall Rating: 7

• It was in a great location.
• The hotel did not have double beds as previously requested.

“This hotel is in a fantastic location and offered large rooms.”

Nov 28, 2009 by Mary lou from Port St Lucie,FL
Overall Rating: 8

• Location, nice spacey room for a Manhattan Hotel & location.
• No complaints.

“Spacious rooms as far as a Manhattan Hotel goes, clean, very helpful staff, and you can't beat the location.”

Nov 27, 2009 by Cliff from Lagrange,IL
Overall Rating: 6

• The location was very good.
• The view was just OK.

“The location was good but the lobby was very dark and uninviting, the common areas were nothing special but the rooms were a good size by NYC standards but the bathrooms were somewhat dated. It was a good place to stay if you are not planning to be in your room often and looking for a central location in Time Square. The staff was friendly and check-in was quick.”

Nov 21, 2009 by Lulu from Knoxville,TN
Overall Rating: 10

• Excellent central location.

“Great location, comfortable and clean, courteous staff.”

Nov 19, 2009 by y from Tucson,AZ
Overall Rating: 9

• Location, clean and remodeled room. Friendly service.

“Excellent location, quality and price.”

Nov 18, 2009 by Vicky from Sherborn,MA
Overall Rating: 9

• Staff was very professional and helpful.
• The bathroom was odd. To close the door the toilet moved.

“The best part was the staff, next location, then room quality.”

Nov 18, 2009 by Mary from Lafayette,NY
Overall Rating: 10

• Staff was excellent.

“Staff was excellent, location was great - we enjoyed our stay.”

Nov 17, 2009 by Scott from Streetsboro,OH
Overall Rating: 10

• Location and overall apperance.
• Bathtub

“This place was great for the price. The location was amazing and the staff was very friendly and very accomidating. I would reccomend this hotel to anyone.”

Nov 5, 2009 by Rosalind from El Paso,TX
Overall Rating: 8

• The location and view.
• I
  received a smoking room.

“The experience was great and could have been better had
I been in a non smoking room!! (that room stunk) if it wasn't for that it would be a 10 all the way!
I would like to stay there again the next time
I am in NYC!”

Oct 23, 2009 by Nicole from Lake Jackson,TX
Overall Rating: 8

• Concierge was fantastic! Location was amazing! Clean.
• Beds were hard. Front desk folks not the friendliest.

“Enjoyed my stay at the hotel, despite the hard beds. The location of the hotel was right by Times Square which was perfect for shows, restaurants and getting on the Subway. The Concierges were phenomenally helpful. They had great recommendations and directions. The front desk staff was usually not the friendliest, and we always had a short line when we needed their service.”

Oct 21, 2009 by Scott from Long Beach,NY
Overall Rating: 8

• Very good staff!
• Small rooms, no blanket, only bed spread & sheet.

“Very nice and friendly staff. Room a little small....for the price very good on a Saturday in Times square.”

Oct 21, 2009 by Cheri from Guthrie,OK
Overall Rating: 10

• The rooms in this hotel are much larger than the other hotels in NYC that I have stayed. Very comfortable.
• Can't think of a thing.

“Very comfortable accomodations and clean, staff very friendly and professional.”

Oct 16, 2009 by Tamara from Northborough,MA
Overall Rating: 8

• Convenience to Time Square.
• Beds were uncomfortable for 3 1/2 star hotel.

“The hotel was very reasonable for the price obtained on Priceline. If I had paid the full price through reservations I would have been very disappointed. While the staff was very helpful, the room was plain and beds were not up to par with other recent hotels I have stayed in.”

Oct 16, 2009 by Loyd from Lillington,NC
Overall Rating: 9

• Staff.

“Excellent visit. Location was good, Staff was excellent!”

Oct 12, 2009 by Eric from Middletown,CT
Overall Rating: 10

• They gave us a free upgrade!
• Nothing.

“The staff was fantastic! The location was phenomenal! Far exceeded expectations--especially for the price.”

Oct 11, 2009 by Bob from Fond Du Lac,WI
Overall Rating: 9

• Great room, really helpful staff....
• No onsite restaurant.

“Location was great for a city visit that included a Broadway show and visits to time square and tours of the city. staff was outstanding, and worked to meet or exceed all of our expectations, we would give this hotel a great recommendation.”

Oct 9, 2009 by Judy from Cobble Hill,Canada
Overall Rating: 9

• Large bathroom, comfortable bed, location excellent.
• Pillow shams were soiled. No extra blanket or pillow in closet.

“This hotel was located conveniently between 44th and 45th streets (with door opening onto both streets) less than 1 block from Times square. The elevators were very quick and the staff very friendly. The bellmen and the Registration staff were quick with a smile and a friendly comment. Our room was a good size and well appointed as was the bathroom. I was disappointed to find that the bed covering and the Pillow sham covers had not been cleaned between guests. Many hotels are now using duvets with removable cotton covers that are easily changed when the sheets are changed. As usual, even though we hung up our towels to use them again, the towels were exchanged for clean ones. It is evident that they are not a very "green" hotel in that the shower and toilets are not low flow. Wi-Fi is $13 us per 24 hrs. All in all, a comfortable hotel and I would stay there again, and recommend it to my friends.”

Oct 9, 2009 by Mike from St. Louis,MO
Overall Rating: 5

• Location.
• Cleanliness and upkeep of rooms.

“Poor place. Room wasn't cleaned. Maid then left gloves, cleaning supplies in room. Sheets were thin and bed spread gross.”

Oct 9, 2009 by Dave from Sutton,NE
Overall Rating: 9

• Value for size of room and amenities.

“Excellent location, nice size and updated rooms. Best value in NYC.”

Oct 8, 2009 by Maritza from San Juan,PR
Overall Rating: 10

• Location.

“The best location ever.”

Oct 7, 2009 by David from Corona Del Mar,CA
Overall Rating: 10

• Good location. Clean and modern.
• Large column in the lobby blocked the front desk. Wasn't sure where to stand to be seen by the clerk.

“Nice room. Comfortable beds. Nice bathroom.”

Oct 7, 2009 by Mick from Bridgeville,PA
Overall Rating: 0

• Good location. Friendly staff.
• The room was dirty.

“The room had not been cleaned since the last guest. There were half used shampoo/conditioner bottles in the shower as well as a used soap. There was also hair on the floor of the bathroom, an unused spoon on the nightstand and opened take-out plastic-wear on the side table. One of the pillow cases had even been stepped on with his shoe. Management was appalled by this! She then offered to pay for my parking at the hotel.”

Oct 5, 2009 by Susie from Albany,NY
Overall Rating: 10

• The front desk staff was excellent and helped me solve some big problems!

“I arrived in NYC without my laptop cord and the front desk manager loaned me his personal cord for the duration of my stay.”

Oct 5, 2009 by Doug from Cary,NC
Overall Rating: 7

• Location.
• Getting stuck with a smoking room for one night.

“Staff was generally helpful, room was clean and very comfortable. The location is excellent and convenient to many areas and subways.”

Sep 30, 2009 by Richard from Hollis,NH
Overall Rating: 2

• Location was good.
• Bed and pillows not comfortable, one bathroom light wasn't working, the restaurant was awful (the worst service).

“If I had known and was able to choose, I would not stay at this hotel. This was for a special birthday weekend, and I was very disappointed.”

Sep 28, 2009 by Sandra from Loveland,CO
Overall Rating: 8

• Staff was very helpful finding us transportation and restaurants.
• Carpet somewhat soiled, mildew under sink rim.

“Overall a good experience. Location is great with restaurants and theaters close by. Hotel restaurant is extremely expensive for the quality of food.”

Sep 22, 2009 by John from Paterson,NJ
Overall Rating: 9

• Great staff and nice rooms!

“It's just a nice place to stay!”

Sep 20, 2009 by Ken from Springfield,MO
Overall Rating: 9

• Location.
• Ice machine was not working.

“Go location and
easy to and from airport.”

Sep 20, 2009 by Holly from Gold Beach,OR
Overall Rating: 9

• The location was great.
• The room was a little small.

“This hotel is one block off of Times Square and the theater district. Great location to go anywhere. Subway close by and safe for walking to 5th ave shopping.”

Aug 24, 2009 by Pat from Buffalo,NY
Overall Rating: 9

• The bed was very comfortable, great location, soundproof room.
• Pillows. expected room, hotel to have literature, brochures, etc. on city readily available to peruse, spark interest rather than ask specifically.

“Very comfortable, clean, quiet, helpful and quick. No hassles, very enjoyable stay. We would return.”

Aug 19, 2009 by Barbara from Framingham,MA
Overall Rating: 9

• Location.

“Clean, concierge was helpful, check-in was efficient and front desk was helpful throughout the stay.”

Aug 17, 2009 by Tom from Davidson,NC
Overall Rating: 10

• Great location.
• Long lines at front desk.

“EXCELLENT Hotel right off of times square. I travel to NYC 12-15 times a year. This hotel is in a 4* class.. and it is toward the top. Fantastic rooms, fantastic location, great exercise facility. Starbucks is 10 steps away from the building. Don't think twice about this beauty.”

Aug 13, 2009 by Jim from Wrentham,MA
Overall Rating: 9

• Location.
• No dunkin donuts, parking price on weekend was high.

“Very nice, clean, and great location.”

Aug 2, 2009 by Herb from Cote St. Luc,Canada
Overall Rating: 10

• Location.
• No parking.

“Rooms were very clean-staff was accommodating and friendly.”

Jul 21, 2009 by Jorge from Doral,FL
Overall Rating: 4

• Located next to Time Square area and public transit.
• Room wasn't properly cleaned and maintained.

“Good location but poor management. Non-friendly staff, dirty room, not well maintained.”

Jun 26, 2009 by Eric from Seattle,NY
Overall Rating: 9

• Price matched quality of hotel. Expectations were dead on.
• One person at the front desk was quite curt, unfriendly when asking about Internet access and bag checking.

“Great location in Central Manhattan. Near convenient subway station servicing multiple trains in all directions. Nothing fancy but nothing bad, just a normal hotel. Internet was $12.95 for 24 hours.”

Jun 24, 2009 by Rhonda from Rutherfordton,NC
Overall Rating: 9

• The hotel had a great location and the price was excellent.

“We had a great time in NY and found the location of the hotel to be perfect. Our stay was comfortable, but we were only in the room to sleep!”

Jun 23, 2009 by Barbara from Headland,AL
Overall Rating: 6

• Location.
• Unfriendly staff, hard beds,
  AC did not cool room.

“Great location, average staff, housekeeping,
AC did not cool room, met our needs but nothing stood out.”

Jun 20, 2009 by Kristin from Lake Jackson,TX
Overall Rating: 8

• Nice, clean lobby.
• Rooms were not quite up to expectations in appearance. Clean, but older looking.

“Perfect location.”

Jun 18, 2009 by Lupe from Cedar Hill,TX
Overall Rating: 10

• They have the best staff! Very friendly and helpful!
• Just the first night when we ended up in a smoking room, but the next day we were moved to a non smoking room (we had forgotten to request non smoking.)

“The hotel staff very extremely friendly and helpful. We ended up in a smoking room and we could not stand it (forgot to request non smoking). Called the front desk and as soon as a non smoking room became available, they moved all our luggage to the new room for us (while we were out and about). Ended up getting sick, house doctor was a great resource, the security people were awesome, too. As soon as security found out I needed to go the hospital, they showed up to escort me downstairs and made sure I got in a cab. We could not have asked for a better location, or better staff!”

Jun 11, 2009 by April from Bowdoinham,ME
Overall Rating: 4

• Location.
• Cheap.

“The best thing about this hotel is it's location, right off Time's Square. The decor of the guest room looked nice, but was of poor quality. The beds were uncomfortable.”

Jun 8, 2009 by Linda from Pottstown,PA
Overall Rating: 7

• Downtown Manhattan - convenient.
• Asked for two doubles - even called to confirm - did not accommodate wishes.

“Hotel conveniently located. Staff pleasant. Room not ready at 3pm as promised. Asked for two double beds, instead got a king sized bed.”

May 31, 2009 by Leticia from Lakewood,CO
Overall Rating: 10

• Lots of space for a New York hotel.

“Lots of space for a New York hotel.”

May 29, 2009 by Bill from Acton,MA
Overall Rating: 9

• Great location, nice clean rooms, helpful staff.
• Room keys were always an adventure.

“I would recommend to friends and family. In the heart of Times Square, but quiet and peaceful.”

May 26, 2009 by Elizabeth from Carlsbad,CA
Overall Rating: 10

• Fantastic location in Times Square. Extremely friendly and helpful staff.
• The bed linens were not comfortable.

“Overall the experience was very positive. Every staff member was friendly and efficient. The location was fantastic. I would highly recommend this hotel and Priceline to any traveler.”

May 23, 2009 by Barbara from Torrance,CA
Overall Rating: 10

• Friendly staff, clean,comfortable bed, great location.

“Would recommend to Leisure, business traveler.”

May 22, 2009 by Jeff from Urbana,IL
Overall Rating: 8

• Comfortable bed, and nice view.
• Bathroom needed a few updates.

“Great location right in the thick of Times Square. Received a nice big corner room with a view. Bed was comfortable. Bathroom fixtures could use updating.”

May 20, 2009 by Elaine from Marlborough,MA
Overall Rating: 9

• Private lobby and elevator - light room.
• No hair dryer.

“We were in the premier hotel. The room was large, quiet and clean. Two bars of soap would be nice.”

May 18, 2009 by Terry from Leesburg,FL
Overall Rating: 9

• The location.
• Our view was the A/C. units.

“Great location, arrived early and they let us check in. Hotel staff were very helpful. Location was great.”