User Reviews for Radisson Hotel New Rochelle

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Mar 1, 2009 by Dr.Ned from Pasadena,CA
Overall Rating: 1

• Free parking.
• Internet service.

“The hotel was nice and clean but the internet was only available in the lobby (they charge extra $10/day for a cable in your room and after my 1st day, the wireless in the lobby was not working and all had to use the one computer in the so called business center which had a very old and cheap desktop and the printer wasn't working the whole time even after I informed the front desk they didn't do anything about it. Internet is very important all the time but even more when you have business to do. There was no sleep number beds that was only on the TV commercial but not in real life.”

Sep 3, 2008 by Roberta from San Francisco, CA
Overall Rating: 3
Cleanliness:[1] • Staff:[8] • Location:[8]

• Staff is very helpful.
• Noise, cleanliness.

“The room was very dirty - bathroom especially - and we had to ask for it to be cleaned again. The hotel has a lot of parties and the police were there while we were there on noise and other problems, rooms are also not clean in terms of rugs, walls etc.”

Aug 25, 2008 by Robert from Cleveland, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Convenient and close to metro North for trip to Manhattan.
• Hotel appeared tired and worn.

“The hotel was a good value for the money. Hotel conveniently located 4 blocks walking distance to Metro North Commuter Rail for $6-8/30 min trip to/from Grand Central Station. Rooms were clean and well cared for, housekeeping staff was friendly and helpful. Desk staff was generally friendly and helpful, the evening crew more so than the days. Hotel has seen better days, the common area appeared well worn and tired, buckling floor in lobby, visibly worn carpeting. The pool, cool and refreshing after a long day walking through the city had comfortable zero gravity lounge chairs, but there was peeling paint floating debris in the pool. Overall I enjoyed my stay, the convenience and price worked well for my travel needs.”

Jun 23, 2008 by Robin
Overall Rating: 5

• Close to train to the city.
• Old and needed cleaning.

“ The Radisson at New Rochelle is easy to find. It is less than a mile from I-95. Not too much in the area. A train station is about 4 blocks away. The hotel is old looks worn out. Stains were on the floor in front of the desk. The hotel looked like it was built in the 70s. The refrigerator did not work. The room was okay. The bed was great. The area is not much to look at.
”

Apr 30, 2008 by Gail from Palmyra, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Close to restaurants and train.
• Did not have complimentary continental breakfast.

“On our floor (5th), there was chaos in the middle of the night. We were awakened by people yelling and pounding on doors incredibly loud for over 30 minutes before they were quieted by hotel management. Unacceptable.”

Feb 26, 2008 by Cleveland from Agawam, MA
Overall Rating: 4
Cleanliness:[7] • Staff:[7] • Location:[7]

• Close to New York city.
• Cold showers.

“Close to New York city, clean rooms, pleasant staff. Hotel under construction interior some rooms, problem with hot water supply.”

Feb 14, 2008 by Lisa from Baltimore, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The location is great.
• Wifi is only available in lobby. There is no thermostat in room and was warm one night.

“I have stayed here for a number of years as it is convenient for business. I think it would be nice if the hotel put a bowl of fruit out during the day or had fresh cookies on the counter (like some others I've visited).”

Dec 3, 2007 by Paul from Hampstead, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great restaurant staff.
• They forgot my wake up call.

“Great place for business. Friendly staff. They need to have people who speak English better though.”

Nov 28, 2007 by Roberta from San Francisco, CA
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[5]

• Staff is very helpful.
• Cleanliness and comfort.

“Old, dirty, tired furniture and facilities. The "sleep number" bed is only if you pay a lot extra - standard beds are thin, lumpy + very uncomfortable. The breakfast/brunch buffet looked and smelled so old we did not eat there.”

Nov 27, 2007 by Josephine from Randallstown, MD
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• The bed was very comfortable. I enjoyed the bed! The bathroom could have been larger.
• I did not like the size of the bathroom.

“I enjoyed the bed and so did my 10 years old daughter.”

Oct 17, 2007 by Aviva G. from Marlborough, MA
Overall Rating: 3
Cleanliness:[1] • Staff:[8] • Location:[1]

• Nothing.
• It was dirty and unkempt.

“Don't stay here; I felt like there were bugs crawling on me. I didn't want to go barefoot because I was afraid of the filth.”

Oct 11, 2007 by Sue from Grass Valley, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[6]

• Not too far from Mamaroneck where we had to be.
• Hoped it was the one in New Roc for convenience.

“I needed a hotel close to Mamaroneck, which this was. Price was great. Not as convenient as the Radisson in the New Roc, off Boston Post Rd. Did not dine, but had a drink in the bar. Service was slow, due to only one bar tender and a large crowd. Would stay there again for the price!”

Sep 26, 2007 by Della from Indianapolis, IN
Overall Rating: 2
Cleanliness:[7] • Staff:[2] • Location:[7]

• Distance from train station.
• Most everything.

“The hotel had a star rating of 3, however, that leads travelers to expect much more than what they get when staying at this hotel. The hotel lobby was nice but the room need everything replaced and updated. We stayed at the 2.5 rated hotel in New Rochelle (Residence Inn) earlier this year and it was much better than this hotel.”

Sep 21, 2007 by Gary from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Excellent location for suburban New York business appointments.
• Can' think of anything negative.

“Pleasant check in process. Sharp amenities overall. Comfortable rooms. No complaints.”

Sep 19, 2007 by Paul from St Paul, MN
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[6]

• Easy access.
• Lack of amenities.

“For the money, there ought to be at least a continental breakfast, complimentary newspaper, etc. this was a $65 room most places in the country.”

Aug 28, 2007 by Derek from Bethesda, MD
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• The location, cost and the in Hotel Dance Club.
• Office space on top of hotel.

“I was great for what it is a nice clean hotel that worked.”

Aug 20, 2007 by Seena from Norwalk, CT
Overall Rating: 3
Cleanliness:[6] • Staff:[3] • Location:[3]

• Check in easy.
• Construction out of my window.

“They did not have room I booked. I chose hotel for Sleep Number bed to experience it and did not very disappointing. Construction in front of hotel very disruptive and noisy. Price should have been reduced in half due too this inconvenience. If I had known there was construction, I would not have stayed there. Checked out at 7 in the morning to escape it. On the whole I felt I wasted this trip.”

Jul 8, 2007 by Tim from Binghamton, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[7]

• The location was good. The staff who checked us in was helpful & wonderful.
• There was no breakfast at all. The staff on the desk in the morning was curt & not helpful at all.

“We were a couple on business travel. That was not one of the choices. The hotel was clean. The bed was nicely firm. The room was well appointed. The air conditioning worked well. The front desk staff when we checked in was welcoming and very helpful. There was no breakfast provided, not even coffee in the lobby. Even one star hotels that we have stayed in provide coffee! The front desk staff when we checked out was rude. The hotel is well located.”

May 27, 2007 by Jon from Fairhaven, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Efficient space, with friendly staff.
• Construction.

“Nice hotel in NY area, friendly, helpful staff. Met my needs for the night. Convenient location close to metro-north and restaurants and shopping.”

Apr 29, 2007 by Catherine from Charlottesville, VA
Overall Rating: 8
Cleanliness:[3] • Staff:[9] • Location:[9]

• Proximity of the train station.
• Some disgusting under wars found in the room.

“Friendly hotel in an area for business travelers only [ except the immediate proximity of the train station to new York] no restaurants around, only the hotel one which is fine, no possibility of walking around as the area is very poor. Nice room except this bad experience of cleanliness.”

Apr 18, 2007 by Tj from Branford, CT
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Rooms were nicely decorated and comfortable.
• Hallway noise was clearly heard through the doors.

“Nice for the price.”

Feb 28, 2007 by Audrey from Bronx, NY
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[2]

• I did not like this hotel.
• This was not a three star hotel.

“The hotel was not what I expected for a three star hotel. ”

Feb 27, 2007 by Dennis from Windsor, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Close to the train station to get to the city.
• No wireless internet in the room.

“Hotel was nice, close to transportation to the city.”

Feb 11, 2007 by John from Mundelein, IL
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[5]

• Excellent restaurant fare, unusual and well prepared.
• Spent two hours trying to get internet cable, room preference was disclosed via telephone prior to arrival but not met.

“This is a converted Ramada inn and has had nice public area renovation. The rooms are quite average and the hotel staff, while friendly, is not well trained.”

Feb 5, 2007 by Jean-Christophe from Brighton, MI
Overall Rating: 6
Cleanliness:[8] • Staff:[2] • Location:[8]

• The new beds.
• Some of the rooms have not been upgraded yet and are not 3 stars like.

“This is the second time this happen to me at Radisson. You should check that room! I felt I was staying at motel 6, or worse. Cheap synthetic blanket and bedspread with cigarettes burns, bad carpet, old furniture, with a round white paint mark on the desk, like if a paint can had been put on it! Overall the room was very depressing and did not feel like a 3 stars room. Again more motel 6 like! Not worth the price I had been charged, for sure! I called the front desk to mention my disappointment (Radisson also has a "100% satisfaction" policy) and ask if they had a better room. I was told that they could transfer me to another room, without paint mark on the desk, but overall, the room would be the same, same furniture, no better bed, the hotel was full, etc. I did not believe "nothing could be done" (it was only 5:30 pm, so not everybody had checked in yet!) So I declined and called the manager on duty and left an msg. I told him my story and he kindly arranged to have me moved to a room with a sleep-number bed. The room was almost the same, but at least the bed was wonderful. My questions to you are: - do all the rooms here (Radisson) qualify as 3 stars? Even the ones with old carpet, cheap synthetic bedding with cigarette burns, etc. question the advantage of using your service. If the room is not acceptable, I can still go to another hotel, but still will be charged for the unacceptable one! after a long work day, I don't think one should have to "battle" and t.”

Jan 29, 2007 by Peter from Washington, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Close to metro-north, free parking, close to all.
• They charge extra for internet access. Bad!

“This hotel is close to everything.”

Jan 2, 2007 by John from Sandwich, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Clean and reasonably priced.
• Noisy street.

“I would definitely use this hotel again; it was exactly what we were looking for. It was clean, the staff friendly and the breakfast was great.”

Nov 12, 2006 by Randee from Richfield, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• Very nice updated rooms.
• Room service mediocre.

“Nice. Good staff a lot of amenities.”

Nov 2, 2006 by Anne from Skytop, PA
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[6]

• The food was good.
• The beds were too hard and the rooms unexceptional.

“Just adequate for an overnight stay.”

Oct 24, 2006 by Tracy from Winston Salem, NC
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[6]

• Located next to a major interstate.
• My room smelled horrible, like new construction!

“My stay at the New Rochelle Radisson Hotel was, at best, unpleasant.”

1 of 1 people found this review helpful.

Oct 23, 2006 by Rosemary from Knoxville, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Located near restaurants, shops and train.
• Pillows too few and too small.

“The room was small but clean and relatively comfortable. The hotel was conveniently located near shops, restaurants and the metro. We appreciated the free parking, as well.”

Sep 13, 2006 by Angelina from Staten Island, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[10]

• It was very close to where I needed to be .
• it was very run down.

“This hotel is in dire need of an upgrade. It gives the impression of being very run down , the bathrooms are outdated and the carpet was rundown, the sheets were almost threadbare. I was disappointed in the quality presented . I was also annoyed that my request for a king size bed was not respected and I was treated as a third class citizen merely. As there are no other hotels in that vicinity , I had to take what I was given .”

Jul 17, 2006 by Bill from Pawtucket, RI
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Convenient to restaurants & shops.
• Getting a little shabby. needs to be upgraded.

“In house restaurant to expensive for a business traveler. Lounge drinks to expensive (one drink $9.00). main TV in the lounge not working, bartender told me it had been out over 5 weeks. outdoor pool not very inviting, not really well maintained. lobby was clean and well kept. staff mostly pleasant and helpful.”

Jun 9, 2006 by Shanmugam from Hudson, NH
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• The hotel is located right off the highway.
• Room service is not good. room cleaning is not good.

“Not very good hotel.”

Apr 20, 2006 by Frank from Ellicott City, MD
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[6]

• Location for our needs.
• Hotel room ¿ average.

“Week-end breakfast service poor.”

Feb 13, 2006 by Brad from Edmond, OK
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[7]

• Staff was very friendly and attentive. The bed's were awesome.

“Clean hotel, friendly staff, good location. Overpriced.”

Dec 28, 2005 by Paul from Richmond, VA
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[9]

• Check in and check out was fast.
• Room was mediocre.

“Good location. Overall ¿ ordinary.”

Nov 27, 2005 by Nancy from Yonkers, NY
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• The friendly staff.
• I had to call twice to finally get a microwave that I had requested before checking.

“I loved the sleep number beds and the hotels quilts were to die for. The gentleman at the front desk was cheerful and extremely kind and helpful even though he was working a double shift.”

Aug 23, 2005 by Steve from Stoughton, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[6]

• The air conditioner did not keep the room cool enough during the night.

“Nice hotel. Would stay there again.”

Aug 21, 2005 by Marc from Midlothian, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• relatively easy to find - although one way;s are tough

“very nice staff and a more than decent room. Only improvement I'd make would be a newspaper delivered in the morning.”

1 of 1 people found this review helpful.

Jun 18, 2005 by Eugene from Durham, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Sleep number beds and great breakfast.
• Nothing but business establishment nearby, except for 2 fast food places. No other shopping or food within walking distance.

“Great place,highly recommend this property to anyone. Clean facility, friendly staff, good breakfast at "City Bar".”

Jun 7, 2005 by Maia from Washington, DC
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[10]

• The location was ideal with dining and entertainment within walking distance.
• There is a club in the lobby that is not soundproofed. So the hotel was noisy at night

“The Radisson at New Rochelle is an overall good quality hotel in an ideal location. However, the club in the lobby area was somewhat disruptive. Altogether this is a good place to stay, particularly for those looking for somewhere that they can find a place to hang out nearby.”