User Reviews for Hilton Mclean Tysons Corner

Research User Reviews for Hilton Mclean Tysons Corner (1-20 of 232)

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Apr 27, 2009 by Robb from Rockwall,TX
Overall Rating: 10

• Bathroom a little cramped.

“We had a pleasant stay at this hotel. Hotel staff was friendly and attentive to our needs. Their attention to cleanliness details were very evident in hotel and grounds.”

Apr 20, 2009 by Joe from Lancaster,VA
Overall Rating: 10

• Everything was very expensive, $22.00 for breakfast and $3.00 for coffee.

“The hotel was very nice, out of the way and very expensive. The rooms were very nice and I feel that I got my money's worth.”

Mar 29, 2009 by Faye from Md,MD
Overall Rating: 7

• Free on site parking.
• Very expensive fee to use computer in business center.

“The business center charges a heft fee for use of the computers. This is a big negative in my opinion. I travel often on business and have never encountered this situation before. Also, the business center is off to itself, and doesn't feel totally safe.”

Mar 17, 2009 by Felicia from Potomac Falls,VA
Overall Rating: 9

• The staff provided excellent customer service.
• The springs in the bed could be felt.

“The Mclean Hilton is in a great location. We went to celebrate a birthday. The jazz bands on both Friday and Saturday evening in the Opus 88 lounge were excellent. The food we ordered was average. (Only average because the burgers on Saturday were like leather and the Thai chicken on Friday was over cooked and like leather as well). The shrimp and crab dishes were excellent.”

Feb 24, 2009 by Cathy from Fredericksburg,VA
Overall Rating: 10

• Quiet, elegant, restful and efficient.

“Very good location in the heart of Tysons Corner, VA. The service was helpful, efficient and courteous. The room was very clean and welcoming. It was a very nice stay.”

Dec 18, 2008 by Ann Marie from New Hartford,CT
Overall Rating: 10

• Excellent staff.
• Location hard to find.

“Room had heating problem and no hair dryer. Problem was resolved within an hour. Pool hours were not great but the fitness room was very good.”

Oct 30, 2008 by sally
Overall Rating: 10

• Very nice and clean, great location.

“This hotel is in a good location, very clean, comfortable beds, very upscale hotel.”

Oct 9, 2008 by Deborah
Overall Rating: 8

• I loved the atmosphere of this Hilton - is was really lovely.
• The only complaint - on the morning of 4 Oct, there was no
  hot water to shower with and had to wait several hours till it was fixed.

“Overall, the experience at the Hilton was lovely, the bedroom was very nice, - love the elevators too and ample parking. It was a great experience.”

Sep 17, 2008 by Omar
Overall Rating: 10

• The triangular shaped architecture and glass elevators.
• TV was too far away from bed.

“Very nice hotel and great, understanding staff.”

Sep 4, 2008 by David from Fairfax, VA
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[7]

• The rooms were very clean and the free weekend bands were a nice touch.
• The elevators were small, room service was very over priced, hosted too many functions.

“This was a nice clean hotel but very busy. In one weekend, they had 3 different functions which made the hotel lobby a pretty busy place. They have a lot of space to hold functions which is fine it meant that a lot of people were in the building in the evening and into the late hours of the night. The room very clean. The bathroom was a bit small but very clean. My only issues with staying in the hotel was the cost, everything is over priced particularly the room service, and the condition of the gym. I have yet to stay at a hotel that charges that much for room service. The food was mediocre, clearly having been reheated and probably premade. For the price I'd expect something significantly better. With respect to the gym, their equipment is not maintained well and much of it is fairly old, particularly their elliptical. Despite the criticisms, however, the hotel was on balance a nice place to stay. The morning breakfast was good, with one exception the service was good, the hotel is in a good location, and the hotel rooms are very well taken care of.”

Sep 3, 2008 by Tammy from Stuarts Draft, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• The decor was pleasing and the entrance was very impressive.
• There were long hairs - not ours - left on the bed.

“This hotel is in the midst of renovations. It is very attractive and in a good location. It was, overall clean. The room was of an adequate size and was comfortable. I liked that the hotel supplied a small bottle of mouthwash, which we don't usually find. It was a nice touch.”

Sep 3, 2008 by Theresa from Wilmington, DE
Overall Rating: 8
Cleanliness:[8] • Staff:[3] • Location:[8]

• The lobby look very nice and clean.
• None.

“The bathroom was not clean & disinfectant!”

Aug 20, 2008 by Chris from Marlton, NJ
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[8]

• The Pool.
• The room was small.

“It was under reconstruction and was dirty. Our room was supposed to be a queen/non smoking room but it reeked of cigarette smoke. The room was small and the TV table angle could not be adjusted. I would not recommend this hotel to anybody at this point in time.”

Aug 19, 2008 by Eric from Sussex, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The pub and restaurant were very hip.
• Everything was great.

“Not the biggest hotel, but the restaurant and pub were cool, the pool is very nice and the rooms are remodeled very upscale.”

Aug 1, 2008 by Chris from Saint Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was very modern, clean, and up-scale.
• No heater in the bathroom but there was temperature controls for the room.

“Great hotel! I would stay here much longer if I had the opportunity.”

Jul 29, 2008 by Al from Chino Hills, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Close to shopping mall and to the Great Falls Park.
• My room did not have a small refrigerator. I could not save any food or drinks for younger children.

“My overall view of McLean Hilton is positive. The hotel is relatively close to Dulles airport and very close to the famous "Great Falls Park" where my family had a picnic and enjoyed the scenic view of the river and fall. The room was very clean, but did not have a refrigerator to keep cold drinks or left-over food for small children who eat and drink all the times. The staff and manager on duty were very helpful and friendly. The morning manager at the restaurant (breakfast time) was extremely friendly and helpful. Finally, the cost of room was a little high and it should have covered at least a free breakfast. If it does happen, I will stay at Mclean Hilton again.”

Jul 16, 2008 by Debbie from Virginia Beach, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• The location was extremely convenient to Dulles as well as Tyson's Corner.
• The construction noise was bothersome and they managed to remember my newspaper but not my express checkout bill.

“Not horrible but not great. Mostly, the construction noises put a damper on my hotel experience. Can't argue with the price though, it was relatively cheap.”

Jul 12, 2008 by Tom from St. Albans, WV
Overall Rating: 1
Staff:[1] • Location:[10]

• It's location.
• There was no continental breakfast, rooms were dirty, beds, bathrooms.

“We checked in around 3 PM, put our luggage in the room, & left to go see our daughter, the reason for our stay. We returned to the room early that same evening. The room had been entered & was standing wide open. I filled out a security report & found nothing missing. That night we prepared to go to bed & discovered that there was hair all through one of the beds. I did not call because we were exhausted and we slept in the other single bed. When we got up we went down to the Continental breakfast & were told it wasn't. We asked for extra coffee bags in the room, we never got them. Beds were made but never cleaned, & daily the extra blanket was simply tossed in the chair unfolded. Bathroom was never cleaned as near as we could see & the chairs were stained beyond anything I had seen in my life. We opted not to try and deal with the front desk although my daughter came to the room the first night and wanted us to leave for another hotel, the room had a terrible smell. That was never dealt with either.”

Jul 9, 2008 by Stephanie from Glendale, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• Room was very small.

“Very pleased with the location. Hotel was very nice and clean. Staff was very helpful. I was a little disappointed with the size of the room. Everything else was immaculate.”

Jun 30, 2008 by James from Aberdeen, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff were very cordial, cheerful and friendly. That was nice after a long trip.
• It's not that I didn't like it but I just liked the Marriot Westfield, Chantilly, VA better. Probably because the Westfield is newer.

“Overall a solid 3 star. Good location for business travel in the 495 outer loop vicinity. The fish sandwich I had at the bar was very good.”

Jun 8, 2008 by Mitch from Hallandale Beach, FL
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[5]

• Convenient free parking.
• Indifferent staff; business center use is overpriced (.99 per page to print), and the printer did not function properly, and produced illegible prints.

“Nice facilities (except unmanned, overpriced business center). Small bathroom, good water pressure. Wait staff at buffet-style breakfast tend to hang back together in a corner, and it is difficult to get beverage service.”

Jun 2, 2008 by Ron from Ephrat, PA
Overall Rating: 8
Cleanliness:[5] • Staff:[8] • Location:[8]

• Location.
• Being charged for wireless internet.

“Hair on the bathroom floor was a turnoff the first room assigned was not clean, had to wait for a second room. This place was OK but certainly lacked on details.”

May 12, 2008 by John from Newport News, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Overall look of it.
• Pool and no hot tub.

“Great experience. Very friendly staff.”

May 8, 2008 by Joseph from Chester, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location, parking, room, facilities.

“Comfortable, convenient.”

May 7, 2008 by Gary from Merry Hill, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Courteous staff who awarded our Hilton silver guest status with two free full American breakfasts.
• Small bathroom. Air conditioning didn't work well - room too hot.

“Large, upscale, business oriented, good service, excellent breakfast, good parking facilities. We will be back.”

Apr 30, 2008 by Vicki from Boothwyn, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was extremely friendly and efficient.
• None.

“The hotel was beautiful, easy to access from I495, and close to restaurants and the Tyson's mall. I was able to ride the shuttle to the mall, and it was right on time each way, and the driver was very nice. I very much enjoyed this hotel, and would stay in the future with my family.”

Apr 14, 2008 by Don from Livonia, NY
Overall Rating: 2
Cleanliness:[9] • Staff:[7] • Location:[7]

• Nice hotel, location.
• The room did not have a bed! We slept on a sofa!

“The hotel was fine.”

Apr 9, 2008 by Phyllis from Frankford, DE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location, room service, Food good.
• Large groups for event. Difficult parking.

“Internet is added cost but was stable.”

Apr 6, 2008 by James from Dulles, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent, helpful staff, from front desk to housekeeping.
• Very dim lights in the bathrooms -- a minor thing, though.

“The McLean Hilton is a first-rate hotel whose staff at all levels is friendly and helpful; the rooms are very clean and the atmosphere bright and airy. A very comfortable place to stay, and close to restaurants, shopping, and major travel routes.”

Apr 2, 2008 by Alice from Richmond, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[6]

• Room was very comfortable.
• Took 3 tries to get an appropriate room.

“Had to speak to the manager to get the correct room. Other than that, the hotel was great.”

Mar 13, 2008 by Jim from Ridgeley, WV
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• The glass elevators and the pillows & sheets.
• Bathroom in need of repair, soft mattress & parking issues.

“The hotel lobby and common area was very impressive. The room was nicely furnished, was clean and looked good. The mattress was too soft and caused both my wife and I to wake up with sore backs both days that we stayed there. The bathroom was in need of repair. The sink "facia" was falling off. The towel rack in the shower was falling down. Some of the wallpaper was starting to peel. The hinges on the door were rusty. The shower had excellent pressure. The glass elevators were a lot of fun. The hotel was nice.”

Mar 12, 2008 by Lori from Copley, OH
Overall Rating: 0
Staff:[10] • Location:[10]

• The rooms were comfortable and beautiful. The lobby was amazing with a nice bar.
• Power outage resulted in long wait to check in.

“Great location with nice ambiance. The staff was friendly and we enjoyed the beautiful bar when you walked inside.”

Feb 20, 2008 by Claudia from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed blankets were very soft.

“The overall experience was excellent and would not think twice about going back. The staff was very professional and very welcoming.”

Feb 20, 2008 by Ilana from Blue Bell, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, room, quiet, friendliness of staff.
• The shower - water pressure was awful.

“The hotel is beautiful and well-cared-for. The staff is very nice and helpful. Our room was extremely comfortable. The only disappointment was that the water pressure in the shower was very low, and made that part of the stay less than satisfactory.”

Feb 19, 2008 by Kevin from Springfield, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great Price, Good location.
• Dated Hotel, needs a remodel.

“The hotel was clean and had good service. However, the rooms are a bit dated.”

Feb 12, 2008 by Francis from Suffolk, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very friendly and helpful staff.
• Nothing negative.

“Convenient for business travelers and shopping. Easy access. Friendly and helpful staff. Responsive. Easy parking. Nice atmosphere.”

Feb 7, 2008 by Linda from Conover, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Fitness center, pool, comfortable beds and pillows.
• Power went out for several hours one night.

“Quality hotel, very comfortable rooms. Beds and pillows are top quality.”

Jan 31, 2008 by Lori from Raleigh, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• The location was a little bit away from things, but perfectly okay because we had a car.

“This hotel is showing its age a little bit.”

Jan 25, 2008 by Noreen from Newport News, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness, free jazz club entertainment, elegance, location.
• No refrigerator in room.

“As a whole, this was a very nice hotel. It was very clean and elegant looking. We loved the weekend jazz entertainment, and it was free. The staff was friendly.”

Jan 14, 2008 by Min from Charlottesville, VA
Overall Rating: 2
Cleanliness:[3] • Staff:[4] • Location:[6]

• Location.
• Internet access is expensive.

“I forgot to take one of my personal belongings there and called hotel one day after my check-out. However, I could not get any response from there yet. I am very disappointed by their service level.”

Dec 30, 2007 by Jeff from Holt, MI
Overall Rating: 6
Cleanliness:[9] • Staff:[2] • Location:[9]

• Very attractive atrium.
• Poor, snooty service.

“This hotel is gorgeous but has little to offer beyond its appearance. This hotel nickels and dimes you to death. A little extra for this and that (example: Internet $12/day). We were told on the phone we would receive a room with a sleeper coach but upon arrival they didn't have any. They offered to bring in a rollaway at check in but I had to call twice.”

Dec 26, 2007 by Janet from Sharpsburg, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very clean rooms and decor updated great service meet all the expectations better then others.
• Parking for this hotel for accessibility with bags is tricky.

“I was very pleased I have stayed at all the competition in the area of Tysons corner. Marriott Sheraton Westin and finally the Hilton by far the Hilton was my favorite. Excellent value and meet every expectation I had.”

Dec 9, 2007 by Joe from Miami, FL
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[7]

• I dont recommend this hotel because of the rude management.
• The manager was very rude & so was the staff but especially the manager!

“I don't have time to write a full story, but the management needs to be replaced for sure. Very unprofessional!”

Dec 1, 2007 by Robin from Athens, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Ease of check in, check out. Parking, hotel lay out, location, and courtesy.
• Don't like the corner rooms only because they are smaller.

“We love staying at the Hilton Mclean Tysons Corners. It's very close to our daughter's place, the staff is always courteous and rooms are always clean and comfortable. We have stayed at this Hilton several times and have always been satisfied.”

Nov 28, 2007 by Jennifer from Virginia Beach, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The doorman from Argentina was exceptionally helpful and friendly.
• For the price, I was not impressed with the dessert.

“Very friendly staff. Pets welcome. Very comfortable bed. Would come again!”

Nov 23, 2007 by Ken from Annandale, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very nice rooms, neat, very helpful staff, accommodated a late check without disturbance or rush!
• Elevator's rings are a bit loud and can be heard in the rooms. There should be access to a common snack location for late hours.

“Very nice accommodations with neat, clean, well stocked rooms. For some reason we did not have access to the refrigerator. Extremely helpful staff. I especially like and was impressed by the allowing late checkout without nagging or disturbance allowing us to comfortably take our time out. Good experience, I would recommend it!”

Nov 21, 2007 by Guy from Chesapeake, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Assistant was extremely helpful and reinforced the dedication to total customer service.
• No complaints!

“Beautiful rooms, friendly staff, good food, great location, good price easy access to Tysons shopping!”

Nov 17, 2007 by K from Richland, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent quality, comfortable rooms, delightful ambiance, good location.
• Did not see a ramp into the hotel from the back parking lot.

“See number 13 above.”

Nov 1, 2007 by Steve from Blue Grass, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Fantastic room and very comfortable beds.
• Need to have a hot whirlpool next to the pool!

“Very upscale inside the lobby area, very accommodating and helped with many directions to different places using their computer. Like I mentioned above, did not have a whirlpool.”

Oct 29, 2007 by Timothy from Stuart, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• ?'S answers reflect opinion of hotel; clean, convenient, not too pricey.
• Better bathroom venting; eliminate fake eggs; staff "pep rally".

“We're looking for a place for our many family visits to charlotte. This hotel would be a consideration in our search for future visits.”