User Reviews for Hilton Mclean Tysons Corner

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Jun 8, 2008 by Mitch from Hallandale Beach, FL
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[5]

• Convenient free parking.
• Indifferent staff; business center use is overpriced (.99 per page to print), and the printer did not function properly, and produced illegible prints.

“Nice facilities (except unmanned, overpriced business center). Small bathroom, good water pressure. Wait staff at buffet-style breakfast tend to hang back together in a corner, and it is difficult to get beverage service.”

Jun 2, 2008 by Ron from Ephrat, PA
Overall Rating: 8
Cleanliness:[5] • Staff:[8] • Location:[8]

• Location.
• Being charged for wireless internet.

“Hair on the bathroom floor was a turnoff the first room assigned was not clean, had to wait for a second room. This place was OK but certainly lacked on details.”

May 12, 2008 by John from Newport News, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Overall look of it.
• Pool and no hot tub.

“Great experience. Very friendly staff.”

May 8, 2008 by Joseph from Chester, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location, parking, room, facilities.

“Comfortable, convenient.”

May 7, 2008 by Gary from Merry Hill, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Courteous staff who awarded our Hilton silver guest status with two free full American breakfasts.
• Small bathroom. Air conditioning didn't work well - room too hot.

“Large, upscale, business oriented, good service, excellent breakfast, good parking facilities. We will be back.”

Apr 30, 2008 by Vicki from Boothwyn, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was extremely friendly and efficient.
• None.

“The hotel was beautiful, easy to access from I495, and close to restaurants and the Tyson's mall. I was able to ride the shuttle to the mall, and it was right on time each way, and the driver was very nice. I very much enjoyed this hotel, and would stay in the future with my family.”

Apr 14, 2008 by Don from Livonia, NY
Overall Rating: 2
Cleanliness:[9] • Staff:[7] • Location:[7]

• Nice hotel, location.
• The room did not have a bed! We slept on a sofa!

“The hotel was fine.”

Apr 9, 2008 by Phyllis from Frankford, DE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location, room service, Food good.
• Large groups for event. Difficult parking.

“Internet is added cost but was stable.”

Apr 6, 2008 by James from Dulles, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent, helpful staff, from front desk to housekeeping.
• Very dim lights in the bathrooms -- a minor thing, though.

“The McLean Hilton is a first-rate hotel whose staff at all levels is friendly and helpful; the rooms are very clean and the atmosphere bright and airy. A very comfortable place to stay, and close to restaurants, shopping, and major travel routes.”

Apr 2, 2008 by Alice from Richmond, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[6]

• Room was very comfortable.
• Took 3 tries to get an appropriate room.

“Had to speak to the manager to get the correct room. Other than that, the hotel was great.”

Mar 13, 2008 by Jim from Ridgeley, WV
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• The glass elevators and the pillows & sheets.
• Bathroom in need of repair, soft mattress & parking issues.

“The hotel lobby and common area was very impressive. The room was nicely furnished, was clean and looked good. The mattress was too soft and caused both my wife and I to wake up with sore backs both days that we stayed there. The bathroom was in need of repair. The sink "facia" was falling off. The towel rack in the shower was falling down. Some of the wallpaper was starting to peel. The hinges on the door were rusty. The shower had excellent pressure. The glass elevators were a lot of fun. The hotel was nice.”

Mar 12, 2008 by Lori from Copley, OH
Overall Rating: 0
Staff:[10] • Location:[10]

• The rooms were comfortable and beautiful. The lobby was amazing with a nice bar.
• Power outage resulted in long wait to check in.

“Great location with nice ambiance. The staff was friendly and we enjoyed the beautiful bar when you walked inside.”

Feb 20, 2008 by Claudia from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed blankets were very soft.

“The overall experience was excellent and would not think twice about going back. The staff was very professional and very welcoming.”

Feb 20, 2008 by Ilana from Blue Bell, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, room, quiet, friendliness of staff.
• The shower - water pressure was awful.

“The hotel is beautiful and well-cared-for. The staff is very nice and helpful. Our room was extremely comfortable. The only disappointment was that the water pressure in the shower was very low, and made that part of the stay less than satisfactory.”

Feb 19, 2008 by Kevin from Springfield, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great Price, Good location.
• Dated Hotel, needs a remodel.

“The hotel was clean and had good service. However, the rooms are a bit dated.”

Feb 12, 2008 by Francis from Suffolk, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very friendly and helpful staff.
• Nothing negative.

“Convenient for business travelers and shopping. Easy access. Friendly and helpful staff. Responsive. Easy parking. Nice atmosphere.”

Feb 7, 2008 by Linda from Conover, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Fitness center, pool, comfortable beds and pillows.
• Power went out for several hours one night.

“Quality hotel, very comfortable rooms. Beds and pillows are top quality.”

Jan 31, 2008 by Lori from Raleigh, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• The location was a little bit away from things, but perfectly okay because we had a car.

“This hotel is showing its age a little bit.”

Jan 25, 2008 by Noreen from Newport News, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness, free jazz club entertainment, elegance, location.
• No refrigerator in room.

“As a whole, this was a very nice hotel. It was very clean and elegant looking. We loved the weekend jazz entertainment, and it was free. The staff was friendly.”

Jan 14, 2008 by Min from Charlottesville, VA
Overall Rating: 2
Cleanliness:[3] • Staff:[4] • Location:[6]

• Location.
• Internet access is expensive.

“I forgot to take one of my personal belongings there and called hotel one day after my check-out. However, I could not get any response from there yet. I am very disappointed by their service level.”

Dec 30, 2007 by Jeff from Holt, MI
Overall Rating: 6
Cleanliness:[9] • Staff:[2] • Location:[9]

• Very attractive atrium.
• Poor, snooty service.

“This hotel is gorgeous but has little to offer beyond its appearance. This hotel nickels and dimes you to death. A little extra for this and that (example: Internet $12/day). We were told on the phone we would receive a room with a sleeper coach but upon arrival they didn't have any. They offered to bring in a rollaway at check in but I had to call twice.”

Dec 26, 2007 by Janet from Sharpsburg, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very clean rooms and decor updated great service meet all the expectations better then others.
• Parking for this hotel for accessibility with bags is tricky.

“I was very pleased I have stayed at all the competition in the area of Tysons corner. Marriott Sheraton Westin and finally the Hilton by far the Hilton was my favorite. Excellent value and meet every expectation I had.”

Dec 9, 2007 by Joe from Miami, FL
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[7]

• I dont recommend this hotel because of the rude management.
• The manager was very rude & so was the staff but especially the manager!

“I don't have time to write a full story, but the management needs to be replaced for sure. Very unprofessional!”

Dec 1, 2007 by Robin from Athens, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Ease of check in, check out. Parking, hotel lay out, location, and courtesy.
• Don't like the corner rooms only because they are smaller.

“We love staying at the Hilton Mclean Tysons Corners. It's very close to our daughter's place, the staff is always courteous and rooms are always clean and comfortable. We have stayed at this Hilton several times and have always been satisfied.”

Nov 28, 2007 by Jennifer from Virginia Beach, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The doorman from Argentina was exceptionally helpful and friendly.
• For the price, I was not impressed with the dessert.

“Very friendly staff. Pets welcome. Very comfortable bed. Would come again!”

Nov 23, 2007 by Ken from Annandale, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very nice rooms, neat, very helpful staff, accommodated a late check without disturbance or rush!
• Elevator's rings are a bit loud and can be heard in the rooms. There should be access to a common snack location for late hours.

“Very nice accommodations with neat, clean, well stocked rooms. For some reason we did not have access to the refrigerator. Extremely helpful staff. I especially like and was impressed by the allowing late checkout without nagging or disturbance allowing us to comfortably take our time out. Good experience, I would recommend it!”

Nov 21, 2007 by Guy from Chesapeake, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Assistant was extremely helpful and reinforced the dedication to total customer service.
• No complaints!

“Beautiful rooms, friendly staff, good food, great location, good price easy access to Tysons shopping!”

Nov 17, 2007 by K from Richland, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent quality, comfortable rooms, delightful ambiance, good location.
• Did not see a ramp into the hotel from the back parking lot.

“See number 13 above.”

Nov 1, 2007 by Steve from Blue Grass, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Fantastic room and very comfortable beds.
• Need to have a hot whirlpool next to the pool!

“Very upscale inside the lobby area, very accommodating and helped with many directions to different places using their computer. Like I mentioned above, did not have a whirlpool.”

Oct 29, 2007 by Timothy from Stuart, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• ?'S answers reflect opinion of hotel; clean, convenient, not too pricey.
• Better bathroom venting; eliminate fake eggs; staff "pep rally".

“We're looking for a place for our many family visits to charlotte. This hotel would be a consideration in our search for future visits.”

Oct 27, 2007 by Capri from Chesapeake, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The robes.
• The room was smaller than I thought it would be.

“The overall appearance of the hotel was beautiful and although the room was one of the smaller ones that Ive stayed in overall, it was lovely. The room service was excellent and the food arrived very quickly. The hotel was very close to lots of shopping and restaurants. If Im ever in Mclean again, Ill stay at this Hilton hotel.”

Oct 26, 2007 by David from Blue Bell, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Bell hops were attentive, friendly, and helpful.
• Check in was a bit laborious and time consuming.

“Excellent location for a trip to our nation's capital. Metro was a short drive away and unlike other metropolitan hotels, the Hilton had plenty of free parking. The proximity to the upscale shopping malls and their fine eateries was the prime reason for selecting the Tysons corners locale, and the Hilton met our expectations.”

Oct 25, 2007 by Dave from Jacksonville, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[5]

• Very nice property. Well kept and met all our expectations for a Hilton.
• Difficult location, kind of hard to find for out of towners. And, of course, everything was more expensive.

“Nice, pricey, .be sure to request a room away from teenage student groups. Front desk personnel were somewhat arrogant who sneered at our military id card.”

Oct 24, 2007 by Barbara from West Boylston, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very helpful asked for a cot and received it quickly and no extra charge.
• Nothing not to like!

“A very comfortable and clean, safe environment. Staff was all pleasant and helpful. Location is great near shopping, restaurants and easy access to Washington dc.”

Oct 19, 2007 by Bryan from San Diego, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Price was decent for the amenities.
• Bathroom was too small and not enough light.

“The hotel was fancy but the room itself met minimum travel needs. The bed was comfortable and the room was clean. The room was reasonably priced but it showed some age. For instance, the room did not have a flat screen TV. I was given a room on the second floor, so there was no view. Parking was free.”

Oct 17, 2007 by Odalys from Rocky Mount, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The cleanliness and the staff was very helpful helping us locate the places we were traveling to.
• Nothing.

“Wonderful stay. Would stay here again and recommend it to other friends.”

Oct 9, 2007 by James from Mt. Jewett, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, comfortable, good location.
• There was nothing negative.

“It was comfortable, clean, good location, good parking, and friendly staff. It met our needs we would stay there again.”

Oct 4, 2007 by James from Maryville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Nice open lobby area. Very comfortable.
• Expensive room service.

“Very nice atmosphere. Room was above average hotel room in comfort and cleanliness. Would definitely stay here again!”

Oct 4, 2007 by S. from Weston, FL
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[9]

• Nice linens.
• Awful coffeemaker (pods); never enough coffee, creamer.

“Quite a disappointment for a hotel that is supposed to be three stars. Had to constantly ask for more coffee pods, never received more than two creamers/sweeteners. Left written messages for housekeepers to provide more coffee, but they were all ignored (or not understood due to language barrier). In general, poor housekeeping and outrageously high daily Internet fees. Would definitely prefer to stay at the Marriott.”

Sep 21, 2007 by John from Santa Barbara, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Free parking and shuttle to DC.
• Noise from bar atrium enters room.

“This was a clean hotel. The room had recently been remodeled except for the bath surround and fixtures. I found the public areas very clean and well maintained. I was disappointed, however, at the level of noise in the room due to the fact that the room's door faces the large atrium. The ambient sounds from the bar, lobby, elevators, and night club have no troubles penetrating the door and my dreams. My wife slept fine, but I'd recommend getting a room off of the atrium when you check in.”

Sep 12, 2007 by Samantha from Virginia Beach, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Shuttle bus to nearby mall and metro stop.
• Had to pay for wireless internet access in room.

“This hotel met all of my needs while I was in the DC area. I arrived at noon on Saturday and even though my room was not available yet (check in was at 3:00), the hotel staff was very helpful and placed my laptop in a secure area, so I wouldn't have to leave it in my car while sightseeing. The only complaint I have is that there was a $13/day fee to get wireless internet access in my room (disclosed upfront, but still seemed a bit silly). While I was traveling for leisure, I would think this would be a negative for business travelers.”

Aug 4, 2007 by Marge from Mclean, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[4] • Location:[7]

• We like the staff in the lounge. The hotel is clean and the renovations are lovely.

“When we checked in late and asked for a king size bed, the front desk person told us that our reservation was for a queen. I requested a king if there was one (this has never been a problem in the past). He quickly said there were none available. I was fine with it. We always spend additional money on room service etc. Again, this was this particular person. It was late at night, and there was no valid reason for his behavior as far as we could see. Also, the Hilton is the only hotel in the area that does not have underground parking and in inclement weather it is an issue. Previously, their excellent service made up for this. With the Marriott at Tysons corner on Rte #7 as the model for them all to live up to.”

Aug 3, 2007 by Chris from Toronto, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Impeccable service - the staff went out of there way to assist us and provide helpful information and assistance when asked.
• Dining room meals were a bit expensive, so we opted to dine out.

“A quality hotel that provides outstanding service, cleanliness and overall value for the money. Would highly recommend it to both leisure and business travelers alike who are looking for a great night's sleep in the Washington area!”

Jul 28, 2007 by Steve from Farmington, NM
Overall Rating: 3
Cleanliness:[8] • Staff:[7] •

• Beautiful property with easy parking.
• Expensive, but lackluster breakfast buffet. Terrible wireless internet.

“Beautiful, nicely maintained older property in a business park near Tyson's Corner Mall. A great location if you are visiting the business park, but really a terrible location (traffic/distance) if you are visiting DC/Northern Virginia. Terrible wireless internet service (staff reports the problems have been ongoing for years), service in the Hallway/Lobby area was decent, but connections in two different rooms disconnected every 1-5 minutes ($13.00 charge per day). The dining room was usually empty for good reason! Unless you don't have the time or transportation there are just two many restaurants within 1 mile that offer far superior food service in the same or lower price range.”

Jul 26, 2007 by Harry from Minneapolis, MN
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Nice appointments - bathroom was full-height glass shower enclosure.
• The location was convenient for where I had a meeting, but otherwise it was remote.

“Nice appointments, comfortable bed, excellent pillows. Staff was pleasant, perhaps a little novice. Restaurant was nearly a forced choice, since the hotel is a bit remote (though near the Tyson's Corner Mall). I was surprised by the variety and quality of the food there.”

Jul 17, 2007 by Jenny from Yorktown, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice hotel provided extra rolling bed when necessary without extra charge.

“Very nice hotel in a good convenient location in Tyson's corner. The staff there is very helpful and friendly when help is needed. Room is clean and quiet.”

Jul 11, 2007 by Barbara from Blacksburg, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was clean and attractive; the staff was friendly and accommodating.
• Band in the bar was too loud for conversation.

“Our visit with family in the area was made more pleasant thanks to our accommodations at this hotel.”

Jul 6, 2007 by Sally from Saugerties, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Pleasant, quiet, convenient to celebration I was attending in Tyson's Corner Galleria, and easy access off 495 Beltway.
• My stay was on a weekend, but I assume it would be much busier during the week considering its location near many corporate offices.

“Quiet, clean and impressive lobby. Rooms more than adequate, clean and very comfortable beds. Would highly recommend this hotel. Surpassed expectations.”

Jul 4, 2007 by Leslie from Spotsylvania, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• Beautiful public spaces.
• Noisy halls at night.

“Just stayed one night. Disturbed by noisy people in hall. Did not receive requested wake up call.”

Jun 21, 2007 by Lori from Sellersville, PA
Overall Rating: 5
Cleanliness:[9] • Staff:[9] • Location:[10]

• Lobby.
• Very poor lighting in bathroom, sink in with toilet and shower, no exhaust fame in bathroom, small room, no hair dryer.

“The lobby was lovely but the room was small and lacks the extras and basics expected of a hotel of this caliber.”