User Reviews for Four Points Cincinnati Downtown

Research User Reviews for Four Points Cincinnati Downtown (21-40 of 115)

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Jun 15, 2005 by Patty from Mt. Juliet, TN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[2]

• the hotel was beautiful and clean
• The motel list parking as an amenity; however the only way to utilize the to pay 20.00 + tip daily for valet.

“I would like the stay better if entry was easier and I could park my own car without additional charges.”

Jun 15, 2005 by Cindy from Ossian, IN
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• I liked how convienent it was for the venue we attended.
• The decor seemed somewhat outdated.

“The hotel seemed very nice. It was very convienent to the Paul Brown Stadium and the Great American Ballpark. I didn't like the long waits for the elevator, nor the outdoor pool (even though it was heated). The only other inconvienence was parking. Valet parking at the hotel was $20 per day. A parking garage around the corner was $15 per day, however, you had to walk to get to your car. All in all, the inconvienences of parking were worth the price.”

Jun 15, 2005 by James from West Portsmouth, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Close to everything, swimming and fitness center
• It was not close to the busline

“Overall, the Sheraton, aka Millenium, was a great hotel for the price I put in. I would stay there again if it was available in my price range.”

Jun 15, 2005 by Mark from Dublin, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very Clean, Nice Room, Very helpful staff
• The Valet Parking Lot is not very efficient, but cannot be improved

“Very convienintly located in downtown Cincinnati. We have stayed at the Hyatt (accross the street 2 times per year for the past 10 years) The Sheraton Four Points was far superior. Enjoyed our stay very much.”

Jun 15, 2005 by Sid from Troutville, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• My room seemed a bit small

“We had a good experience there. The rooms were clean and neat(although a bit old). The wait time on the elevators was reasonable. It is convenient to down-town attractions.”

Jun 14, 2005 by Judy from Guilford, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and very clean.
• Nothing to report here!

“Very friendly staff, great location, and new clean rooms. What a great deal we got.”

Jun 13, 2005 by David from Santa Fe, NM
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient downtown location
• Valet parking was full and self parking was not convenient.

“Excellent location for downtown events. Clean rooms, Bathrooms lack counter space.”

Jun 13, 2005 by Jennifer from Nicholasville, KY
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• good location.
• very noisy - traffic noise. Bed was tooooo soft! Bathroom had mold.

“Nicely located, but hotel was not soundproof. Traffic noise late at night and early in the AM. Bed was way too soft. Not told parking was not included until checkout. Pool was very nice. Staff were friendly.”

Jun 9, 2005 by Tim from Georgetown, KY
Overall Rating: 5
Cleanliness:[10] • Staff:[7] • Location:[9]

• The view was great.
• The room was very small.

“Nice downtown hotel with a greeat view, but small rooms. The staff in general was nice, however the front desk attendant was a bit rude. The concierge, Miki, was exceptiionally nice and helpful. Overall we had a good experience.”

Jun 5, 2005 by Bob from Lancaster, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• the service and location was great, and the room was clean.

“The staff was friendly, and the hotel was very nice. I was impressed with the cleanliness.”

Jun 5, 2005 by Wendy from Lexington, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly, helfpful and professional staff.
• Parking could have been more convenient.

“Upon check in at the hotel I forgot to request a non smoking king room. We were given a smoking room with double beds that had stains on the carpet and walls. When the bell man found out that I wanted a king, non smoking room he immediately called to see if one was available. He did arrange for me to have a king room and it was excellent. However, I would have been very disappointed with this hotel if I had spent two nights in the first room. The first room was comparable to a one star hotel.”

Jun 4, 2005 by Sonja from Columbus, IN
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• The mattress was very comfortable-better than average for most hotels I've visited.
• The bathroom was very small and wasn't as clean as I would have expected for a 3-star hotel.

“You may be able to get a great price for this hotel, but keep in mind that parking is pricey-$20. The hotel staff was friendly and helpful but the room was less than I expected, especially the bathroom which was VERY SMALL. On the positive side, the mattress was very comfortable and we had a terrific view of the rooftop pool and cityscape.”

Jun 3, 2005 by Ray from Dublin, OH
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[5]

• Very helpful staff. Very clean room and bathroom.
• I wish I could narrow down the area more. I would rather have been in Covington.

“The hotel is very nice. Having to pay $15.00 per night to park is unfortunate. I wish I could choose a hotel on the Kentucky side of the river.”

Jun 2, 2005 by Connie from Parkersburg, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was excellent!!!!!!!!!

“Wonderful experience. What a deal!”

Jun 2, 2005 by Shelly from Rochester Hills, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• I wanted the Westin

“It was good but would like the Westin better. I did not try the food. We had pizza delivered.”

Jun 2, 2005 by Kathy from San Jose, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• I liked the friendly approach of the staff.
• I thought they should have a jacuzzi.

“Our stay was more than satisfactory. I liked that the hotel is pet friendly. (I was traveling with my dog). The location is great--right next to Saks and Macy's. Good stay for the price.”

May 29, 2005 by Tomas from Irvine, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• alot more than what i have expected

“The hotel was great, the rooms were nice and clean, the staff was very nice and helpful. The hotel is located in walking distance to everything in down town Cincinnati”

May 25, 2005 by Shari from Findlay, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• convienient
• small bathrooms

“Nice, clean, worked out well for location and activites downtown. Would use it again if I had another visit to Cincinnati.”

May 25, 2005 by Jim from Morgantown, WV
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• friendly staff, nice lobby, great location
• hotel parking garage was full had to park next door

“nice hotel, nice staff, couldn't park at hotel, but was able to park right next door for $15 a day (special hotel rate). Rooms were a little on the small side, but nicely decorated and maintained well. Pool outside was heated. Nice breakfast buffet but not enough staff working the rest. so things were a little chaotic.”

May 25, 2005 by Laura from Powell, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Conveniently located in downtown Cincy if you want to attend a baseball game or hang out downtown.
• Would have liked to see a light breakfast bar for guest in addition to the sit-down dining room experience. Parking was $15/day!

“The hotel has a spacious lobby. There were 2 lobby check-in desks so that part went quickly. Parking is a problem and we had to pay $15.00/day to pay in the lot right outside the hotel. The rooms are comfortable with a nice stuffed armchair and ottoman for relaxing.”

May 24, 2005 by Susan from Dayton, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[4] • Location:[8]

• Very nice, clean room and a great location!
• We requested a king or queen bed and were told there were none available, but found out later there were.

“The room and public areas were decorated nicely and very clean. With the exception of the front desk staff, the employees were extremely helpful and friendly. Over all I would highly recommend this hotel to others.”

May 24, 2005 by Belinda from Indianapolis, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Convienant location and no unexpected billing errors
• No continental breakfast available.

“I really did enjoy my stay. However, we had a great stay, friendly staff, and very clean room. I would highly recommend this hotel to other guests.”

May 21, 2005 by Jerry from West Carrollton, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very professional and helpful staff
• The tons of construction going on outside. Obviously, this wasn't the hotel's fault.

“A very nice hotel with courteous, professional staff. I would highly recommend it to anyone staying in the downtown Cincinnati area.”

May 17, 2005 by Beth from Indianapolis, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• The proximity to the Convention Center was ideal, parking was convenient, was not charged for poor meal service
• Room service was 30 minutes late and did not fill the order correctly. Bathroom floor and walls were dirty.

“Although there were two problems with the hotel, as noted above...they did provide us with a complimentary breakfast as a result of the poor service. There were plenty of good amenities and for the extremely reasonable price it would be worth trying the hotel again.”

May 17, 2005 by Diana from Copley, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• connected to cinergy center via skywalk
• computer problems- delayed check-in. no kids TV channels (nick, Disney).

“this was one of the friendliest hotels I've ever been too. the staff was very helpful and it was conveniently connected to the Cincinnati cinergy center which was where we were going to spend the following day.”

May 15, 2005 by Syd from West Liberty, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location in downtown Cincinnati was great, near ballparks and other attractions.
• We were only offered a room with a king bed...would have preferred 2 doubles/queens.

“Great location...easy to get to with Map quest directions. Expansive, lush lobby. Room was clean and comfortable. One concierge was extremely helpful, the other was okay. Housekeeping varied (one forgot to replenish complimentary coffee/water). Other staff (bellman, parking attendants) were great. Would have preferred 2 double/queen beds instead of 1 king, but a king was all that was offered.”

May 12, 2005 by Rick from Chicago, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[9]

• The location was perfect.
• The staff wasn't very knowledgeable or helpful.

“I would only stay there again if I got another deal. There are much better options within blocks of this place.”

May 3, 2005 by Mike from Indianapolis, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• location, price
• Locked out restrooms; NOISY old room heater unit

“Good location, making an effort, but still some old assets and mixed staff (some great, some not).”

Apr 27, 2005 by Melanie from Bay City, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[8]

• Clean, neat, great taxi service and very friendly staff.
• The bathroom door was warped and it didn't shut at all.

“Hard to find decent parking and confusing directions were always given to good parking. Other that that, the hotel is in a great location if you want to be in the heart of the city. The staff is friendly and always helpful. We very much enjoyed our stay.”

Apr 27, 2005 by Erin from Orlando, FL
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[7]

• Modern decor in the rooms.
• Rude staff. Awful valet servce that was too pricey.

“The location in downtown is great if you are going to the stadiums. The valet service is very expensive and you have to go to the other hotel in the building to use it. The desk staff is very rude and less than helpful. All in all, a so-so experience for the price and rating of this hotel.”

Apr 26, 2005 by Shannon from Englewood, OH
Overall Rating: 2
Cleanliness:[3] • Staff:[6] • Location:[6]

• good location for my weekend event
• definitly NOT 4 star hotel. It was dirty and small.

“I was very frustrated about my experience. My sisters flew in for a weekend getaway. One sister had blood on her sheets, another sister found a used bandaid in the bathtub, I squished a small roach on the bathroom floor. The rooms were small and obviously not clean and smelled musty. ”

Apr 22, 2005 by Todd from Knoxville, TN
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Convenient, fairly priced, close to Great America Ball Park
• Cigarette burn in one of the bed comforters

“Well worth the price and great location if you are there for any sports event.”

Apr 20, 2005 by Erica from Fairborn, OH
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• Nothing.
• Parking not included with stay.

“Parking is not included with your stay. Parking cost me $17.00 for the night. Hotel must be a favorite party hangout, had young adults running up and down the hallway until 3 am. Staff was not helpful at all. Toilet next door overflowed and they had to use LOUD equipment at midnight trying to unclog it.”

Apr 20, 2005 by Greg from Worthington, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• where else would you book a downtown hotel at this price?
• extra $20 for vallet parking!

“The rooms were clean and everything was exactly what I expected. We were even able to check in by 11:00AM and have plenty of time to walk the very short distance to the early afternoon Reds game.”

Apr 20, 2005 by Dan from Six Mile, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Great location downtown
• Computers down at check-in, had 90-min. wait and got wrong room type. No attempt by staff to rectify.

“Great location to downtown and Riverfront. Nice amenities. Clean, comfortable. Free high speed internet was a treat. Highly recommend.”

Apr 5, 2005 by Lupae from Indianapolis, IN
Overall Rating: 4
Cleanliness:[7] • Staff:[5] • Location:[1]

• The hotel was easy to find
• I was chased to my car in the parking lot by a homeless person begging for money

“I was pleased by my initial impression of the hotel but later was very concerned for my safety. After I was approached and chased to my car by someone begging for money and then after I reached my car he attempted to block me from to leaving. Additionally after I reached my room to relax for the the rest of the evening I found that the remote control and telephone in my room didn't work. ”

Apr 5, 2005 by William from Owensboro, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff went beyond the call of duty
• No indoor pool and the 20.00 parking fee.

“It was a great place to stay. My 10 year old daughter requested we stay on the 21'st floor and we were accommendated that pleasure immediatly. The bathrooms are slightly small but very clean. You can visit the Tower Mall just across the street were their is a two story TJ Maxx for the frugal at heart. Please also visit Newport Ky.(just across the Ohio river) and see the Aquarium and the largest free swinging Bell in the world. Overall exprience 8.5...”

Mar 17, 2005 by Kim from Cincinnati, OH
Overall Rating: 1
Cleanliness:[2] • Staff:[8] • Location:[5]

• The room was extremely dirty. I felt uncomfortable sitting anywhere. There were stains on the carpet and furniture.

“I felt that the hotel room was dirty. The room smelled like urine, the carpet was stained all over, the furniture was stained, and it was just a very uncomfortable feeling. If you compare it to other 3 star hotels, it is not even comparable. Aside from the cleanliness the room was much smaller than other 3 star hotels and had less ammenities in the room. ”

Mar 9, 2005 by Marcia from Ferndale, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• One of my favorite parts was the decor - it was very catchy!
• The parking was a bit expensive.

“I read other reviews that made me hesitant about the hotel but none of the problems rung true for us except maybe the 20 for parking. We parked at a different lot about a block away but even they had high event rates and we paid a total of 24 just for parking. Other than that it was a nice stay in a nice hotel. ”

Mar 1, 2005 by Theryn from Bloomington, IN
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[8]

• Good location
• $20 charge for parking with no alternatives and no warning.

“Overall, the hotel is very nice. Staff is courteous and attentive but seemed bewildered that we were actually checking in. Apparently the 15 year old car covered in political stickers was a bit unusual. We were charge $20 for overnight parking, which we had not been informed about, despite the fact that I had checked on their website. There were no alternative places to park that were cheaper or free due to the very central location of the hotel.”

Feb 27, 2005 by James from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel is actaully a higher quality level than a 2 1/2star
• no king beds in rooms with high speed internt.

“For a rated hotel in the 2 1/2 star level, this hotel exceeded every expectation I had. ”

Feb 24, 2005 by Michael from Gahanna, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• It is a great location to walk to nearly all events.
• They never have valet parking available and make no effort to accommodate you.

“Great location with high emphasis on cleanliness. Staff in lounge were particularly friendly. Parking arrangements are poor. You usually have to park yourself in public parking. Other hotels in area will offer this service for you.”

Feb 23, 2005 by Susan from Charlotte, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The room service staff were very friendly and helpful.
• The restaurant service was quite slow at times.

“Comfortable rooms, quiet hotel, good location, upscale decor, helpful staff. Overall a very good quality 3-star hotel.”

Feb 17, 2005 by Mary from Cincinnati, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very comfy bed.
• Bar closed at midnight.

“Overall very nice accommodations. hotel staff was friendly. room was very tidy and clean. we enjoyed the stay. would have appreciate free parking.”

Feb 16, 2005 by Tim from Nicholasville, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Nice TV bed and shower.
• $20.00 for parking

“Great hotel room for the money that I paid, however I was very disappointed with the $20.00 dollar parking arrangements.”

Feb 15, 2005 by Patrick from St Louis, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[6] • Location:[7]

• We liked the reproduction antique French poster on the wall and the short walk to Fountain Square and the center of downtown.
• The in-room heating/cooling unit was a bit loud.

“This is a clean, well-maintained hotel with a nice-sized room and good amenities that is conveniently located near the heart of Cincinnati. It is above average to upscale, although not luxury.”

Feb 14, 2005 by Gary K. from Polk, OH
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[7]

• The staff is good, very courteous and helpful.
• The desk manager left much to be desired!

“Location is good and the working staff is good and are very helpful. On the other hand their management acted as though, because of my disability, I think, that I was more trouble than I was worth. I will not recommend this facility to anyone!”

Feb 13, 2005 by Alan from Chardon, OH
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[9]

• Staff was helpful.
• Small room.

“It was the perfect hotel for this visit. Good rate and good location.”

Jan 31, 2005 by Dana from Columbus, OH
Overall Rating: 9
Cleanliness:[7] • Staff:[7] • Location:[9]

• The concierge was very helpful!
• Parking was expensive and there was a bedspread rather than a duvet with cover.

“Overall the hotel was nicer than we expected for having only a three-star rating. The location was convenient to both shopping and dining.”

Jan 26, 2005 by Dennis from Pepper Pike, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The hotel was comfortable, centrally-located, and modern.
• Our toilet didn't work so well.

“I would recommend this hotel to anyone travelling to Cincinnati. The hotel is centrally-located, clean, and modern. The staff was helpful and courtious.”