User Reviews for Four Points Cincinnati Downtown

Research User Reviews for Four Points Cincinnati Downtown (1-20 of 115)

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Aug 23, 2005 by Andres from Fayetteville, AR
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location
• The hotel staff is not very friendly.

“They should put friendly people in the front desk. These are the first people that you have contact with. They seems like in a bad mood all day long...”

Aug 10, 2005 by Heather from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Concierge tried to be helpful, but didn't seem knowledgeable.

“Hotel is in a great location. The rooms are comfortable and clean. The staff was very friendly. It has a great outside pool with a nice sundeck.”

Aug 2, 2005 by Mark from Sterling Heights, MI
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[10]

• good location
• poorly maintained

“Musty smell due to massive water leak from A/C unit. Room poorly maintained. Fixtures falling from walls. Long wait to check in. Worst Four POints I've ever been in. Worst hotel I've been in in several years, regardless of price. ”

Aug 2, 2005 by Tiffany from Cincinnati, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful hotel, great view of the city and river from Cincy side.
• Nothing!

“Everything was great! The staff was very friendly, everything we asked for was given in a courteous manner.”

Jul 26, 2005 by Pamela from Warner Robins, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was located really close to major attractions
• Parking! We parked in a lot that looked like it belonged to the hotel but it ended up costing us $15

“This hotel's location was perfectly located in reference to the Reds and Bengals Stadiums. The price was really reasonable but make sure you park in the hotel's parking lot. We arrived late and woke up the next morning with a letter on our vehicle saying that we owed $15 for parking or else we would be turned over to a collection agency. That is ridiculous!”

Jul 24, 2005 by Robert from Magnolia, AR
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[8]

• Good clean room
• There were no non-smoking rooms available which ruined my whole experience.

“The location was great. Hotel was clean. Pool was good, but I was under the impression that non-smoking rooms were booked. I had problems with allergies the next day. Only problem that I had.”

Jul 21, 2005 by Michael from Columbus, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Excellent quality of service from every staff member I dealt with.
• Lack of free parking for guests.

“I recently stayed one night at this hotel on a trip to visit the Newport Aquarium in Newport, KY. Despite the affordable price I paid, every facet of my stay at the hotel was top-notch. The room and other hotel areas were all very clean. The staff was amazingly courteous, and the room service was excellent. My only complaint would be shared with other hotels in the area as well: When paying for a hotel room, it doesn't seem right to also have to pay a premium to park my car at the hotel. It would be nice if there were some sort of validation avaiable for paying guests of the hotel. ”

Jul 21, 2005 by Paul from Huntington, WV
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff (front desk, doorman/valet, and room staff) were kind, helpful and pleasant.

“Four Points Downtown is one of the best hotels I've visited in Cincinnati. I make 2-3 trips per year and this is a wonderful place to stay.”

Jul 20, 2005 by Keith J. from Loveland, OH
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Clean room
• Very small room

“Nice room, but very small.”

Jul 6, 2005 by Kristen from Cincinnati, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I enjoyed the friendliness of the staff.
• The food at Bistro on Elm was o.k. The staff was very pleasant.

“I thought the hotel was inviting and definitely met my expectations. I look forward to staying with them again.”

Jul 5, 2005 by Gary from Hillsboro, KY
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[10]

• location
• small room, small 3/4 size bed, lousy view

“nice location and price but very cramped room and bed”

Jul 2, 2005 by Sherry from Mount Clemens, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly staff, pool
• horrible pillows, no coolers allowed

“The staff was friendly and accommodating. They brought extra pillows when requested and allowed us a late check-out. The only downside was that the pillows (even the extras) were either flat as a pancake or lumpy.”

Jun 29, 2005 by Lp from Whitefish Bay, WI
Overall Rating: 10
Cleanliness:[6] • Staff:[10] • Location:[10]

• Great value
• The bathroom was not clean

“Great location, nice lobby and staff. Bathroom had mold on shower curtain, hair on floor and the vent was clogged with dust.”

Jun 26, 2005 by Ray from Indianapolis, IN
Overall Rating: 4
Cleanliness:[8] • Staff:[4] • Location:[8]

• We were able to walk to a Reds game, bypassing loads of traffic.
• You have to work hard to park for cheap, searching and walking.

“It's close to all that downtown has to offer but you lose some freedoms of suburban hotels. There is no free parking except the highly sought after meters on Sunday. We were a bit nervous about leaving our car in the lots and garages in the sketchy local area. Because it is part of the convention center complex there is no food allowed (but you can buy their $10 cheeseburgers if you've got money to burn) and there are plenty of rowdy and young guests around attending conventions.”

Jun 25, 2005 by John from Jasper, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• the location we were able to walk anywhere we wanted to go
• there was nothing we did not like

“the hotel was clean, the people were friendly and very helpful. for the price we paid we were extremely happy with the service. We would recommend this hotel to anyone going to cincinnati.”

Jun 22, 2005 by Diana from Belleville, MI
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[4]

“The hotel was very nice. However, Parking is very difficult, especially if you have a trailer. When you call to ask about parking, the answer is different from when you actually arrive.”

Jun 20, 2005 by Chad from Lexington, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great clean room, worked with me to get NonSmoking room
• Charge $20 for parking EACH night

“Hotel was great. Nice pool, great rooms, work with you to make your stay great.”

Jun 20, 2005 by Jill from Chesapeake, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Outdoor pool is AWESOME. hotel is conveniently located to many things.
• Paying to park when you're already paying for a hotel room - this always urks me

“ Upscale atmosphere. If you eat at the hotel, be prepared to pay big bucks. Says no coolers or outside food permitted to be brought in, but hotel does not stand by the policy. Bar at the pool is very nice.”

Jun 16, 2005 by Andrea from Fishers, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very convenient location.
• Our room had a full-size bed......... too small!!!

“We enjoyed the Four Points, and would definitely go back again.”

Jun 16, 2005 by David from Zionsville, IN
Overall Rating: 3
Cleanliness:[4] • Staff:[6] • Location:[9]

• Price and Location were it.
• Dirty, old, needs to be updated, rooms were noisy, sheets were torn, bed skirts were ripped

“The location was great, the price was great...but that was it. The hotel itself is very old and needs to be updated, the rooms were not very clean - kleenex never was refilled after it had been out since we were there, sheets were torn, bedskirt was torn, room was very noisy - loud toilet, and anytime a door opened or closed in our hallway you could hear it. I would not stay at a 4 points sheraton again after this experience.”

Jun 15, 2005 by Patty from Mt. Juliet, TN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[2]

• the hotel was beautiful and clean
• The motel list parking as an amenity; however the only way to utilize the to pay 20.00 + tip daily for valet.

“I would like the stay better if entry was easier and I could park my own car without additional charges.”

Jun 15, 2005 by Cindy from Ossian, IN
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• I liked how convienent it was for the venue we attended.
• The decor seemed somewhat outdated.

“The hotel seemed very nice. It was very convienent to the Paul Brown Stadium and the Great American Ballpark. I didn't like the long waits for the elevator, nor the outdoor pool (even though it was heated). The only other inconvienence was parking. Valet parking at the hotel was $20 per day. A parking garage around the corner was $15 per day, however, you had to walk to get to your car. All in all, the inconvienences of parking were worth the price.”

Jun 15, 2005 by James from West Portsmouth, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Close to everything, swimming and fitness center
• It was not close to the busline

“Overall, the Sheraton, aka Millenium, was a great hotel for the price I put in. I would stay there again if it was available in my price range.”

Jun 15, 2005 by Mark from Dublin, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very Clean, Nice Room, Very helpful staff
• The Valet Parking Lot is not very efficient, but cannot be improved

“Very convienintly located in downtown Cincinnati. We have stayed at the Hyatt (accross the street 2 times per year for the past 10 years) The Sheraton Four Points was far superior. Enjoyed our stay very much.”

Jun 15, 2005 by Sid from Troutville, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• My room seemed a bit small

“We had a good experience there. The rooms were clean and neat(although a bit old). The wait time on the elevators was reasonable. It is convenient to down-town attractions.”

Jun 14, 2005 by Judy from Guilford, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and very clean.
• Nothing to report here!

“Very friendly staff, great location, and new clean rooms. What a great deal we got.”

Jun 13, 2005 by David from Santa Fe, NM
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient downtown location
• Valet parking was full and self parking was not convenient.

“Excellent location for downtown events. Clean rooms, Bathrooms lack counter space.”

Jun 13, 2005 by Jennifer from Nicholasville, KY
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• good location.
• very noisy - traffic noise. Bed was tooooo soft! Bathroom had mold.

“Nicely located, but hotel was not soundproof. Traffic noise late at night and early in the AM. Bed was way too soft. Not told parking was not included until checkout. Pool was very nice. Staff were friendly.”

Jun 9, 2005 by Tim from Georgetown, KY
Overall Rating: 5
Cleanliness:[10] • Staff:[7] • Location:[9]

• The view was great.
• The room was very small.

“Nice downtown hotel with a greeat view, but small rooms. The staff in general was nice, however the front desk attendant was a bit rude. The concierge, Miki, was exceptiionally nice and helpful. Overall we had a good experience.”

Jun 5, 2005 by Bob from Lancaster, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• the service and location was great, and the room was clean.

“The staff was friendly, and the hotel was very nice. I was impressed with the cleanliness.”

Jun 5, 2005 by Wendy from Lexington, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly, helfpful and professional staff.
• Parking could have been more convenient.

“Upon check in at the hotel I forgot to request a non smoking king room. We were given a smoking room with double beds that had stains on the carpet and walls. When the bell man found out that I wanted a king, non smoking room he immediately called to see if one was available. He did arrange for me to have a king room and it was excellent. However, I would have been very disappointed with this hotel if I had spent two nights in the first room. The first room was comparable to a one star hotel.”

Jun 4, 2005 by Sonja from Columbus, IN
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• The mattress was very comfortable-better than average for most hotels I've visited.
• The bathroom was very small and wasn't as clean as I would have expected for a 3-star hotel.

“You may be able to get a great price for this hotel, but keep in mind that parking is pricey-$20. The hotel staff was friendly and helpful but the room was less than I expected, especially the bathroom which was VERY SMALL. On the positive side, the mattress was very comfortable and we had a terrific view of the rooftop pool and cityscape.”

Jun 3, 2005 by Ray from Dublin, OH
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[5]

• Very helpful staff. Very clean room and bathroom.
• I wish I could narrow down the area more. I would rather have been in Covington.

“The hotel is very nice. Having to pay $15.00 per night to park is unfortunate. I wish I could choose a hotel on the Kentucky side of the river.”

Jun 2, 2005 by Connie from Parkersburg, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was excellent!!!!!!!!!

“Wonderful experience. What a deal!”

Jun 2, 2005 by Shelly from Rochester Hills, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• I wanted the Westin

“It was good but would like the Westin better. I did not try the food. We had pizza delivered.”

Jun 2, 2005 by Kathy from San Jose, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• I liked the friendly approach of the staff.
• I thought they should have a jacuzzi.

“Our stay was more than satisfactory. I liked that the hotel is pet friendly. (I was traveling with my dog). The location is great--right next to Saks and Macy's. Good stay for the price.”

May 29, 2005 by Tomas from Irvine, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• alot more than what i have expected

“The hotel was great, the rooms were nice and clean, the staff was very nice and helpful. The hotel is located in walking distance to everything in down town Cincinnati”

May 25, 2005 by Shari from Findlay, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• convienient
• small bathrooms

“Nice, clean, worked out well for location and activites downtown. Would use it again if I had another visit to Cincinnati.”

May 25, 2005 by Jim from Morgantown, WV
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• friendly staff, nice lobby, great location
• hotel parking garage was full had to park next door

“nice hotel, nice staff, couldn't park at hotel, but was able to park right next door for $15 a day (special hotel rate). Rooms were a little on the small side, but nicely decorated and maintained well. Pool outside was heated. Nice breakfast buffet but not enough staff working the rest. so things were a little chaotic.”

May 25, 2005 by Laura from Powell, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Conveniently located in downtown Cincy if you want to attend a baseball game or hang out downtown.
• Would have liked to see a light breakfast bar for guest in addition to the sit-down dining room experience. Parking was $15/day!

“The hotel has a spacious lobby. There were 2 lobby check-in desks so that part went quickly. Parking is a problem and we had to pay $15.00/day to pay in the lot right outside the hotel. The rooms are comfortable with a nice stuffed armchair and ottoman for relaxing.”

May 24, 2005 by Susan from Dayton, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[4] • Location:[8]

• Very nice, clean room and a great location!
• We requested a king or queen bed and were told there were none available, but found out later there were.

“The room and public areas were decorated nicely and very clean. With the exception of the front desk staff, the employees were extremely helpful and friendly. Over all I would highly recommend this hotel to others.”

May 24, 2005 by Belinda from Indianapolis, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Convienant location and no unexpected billing errors
• No continental breakfast available.

“I really did enjoy my stay. However, we had a great stay, friendly staff, and very clean room. I would highly recommend this hotel to other guests.”

May 21, 2005 by Jerry from West Carrollton, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very professional and helpful staff
• The tons of construction going on outside. Obviously, this wasn't the hotel's fault.

“A very nice hotel with courteous, professional staff. I would highly recommend it to anyone staying in the downtown Cincinnati area.”

May 17, 2005 by Beth from Indianapolis, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• The proximity to the Convention Center was ideal, parking was convenient, was not charged for poor meal service
• Room service was 30 minutes late and did not fill the order correctly. Bathroom floor and walls were dirty.

“Although there were two problems with the hotel, as noted above...they did provide us with a complimentary breakfast as a result of the poor service. There were plenty of good amenities and for the extremely reasonable price it would be worth trying the hotel again.”

May 17, 2005 by Diana from Copley, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• connected to cinergy center via skywalk
• computer problems- delayed check-in. no kids TV channels (nick, Disney).

“this was one of the friendliest hotels I've ever been too. the staff was very helpful and it was conveniently connected to the Cincinnati cinergy center which was where we were going to spend the following day.”

May 15, 2005 by Syd from West Liberty, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location in downtown Cincinnati was great, near ballparks and other attractions.
• We were only offered a room with a king bed...would have preferred 2 doubles/queens.

“Great location...easy to get to with Map quest directions. Expansive, lush lobby. Room was clean and comfortable. One concierge was extremely helpful, the other was okay. Housekeeping varied (one forgot to replenish complimentary coffee/water). Other staff (bellman, parking attendants) were great. Would have preferred 2 double/queen beds instead of 1 king, but a king was all that was offered.”

May 12, 2005 by Rick from Chicago, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[9]

• The location was perfect.
• The staff wasn't very knowledgeable or helpful.

“I would only stay there again if I got another deal. There are much better options within blocks of this place.”

May 3, 2005 by Mike from Indianapolis, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• location, price
• Locked out restrooms; NOISY old room heater unit

“Good location, making an effort, but still some old assets and mixed staff (some great, some not).”

Apr 27, 2005 by Melanie from Bay City, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[8]

• Clean, neat, great taxi service and very friendly staff.
• The bathroom door was warped and it didn't shut at all.

“Hard to find decent parking and confusing directions were always given to good parking. Other that that, the hotel is in a great location if you want to be in the heart of the city. The staff is friendly and always helpful. We very much enjoyed our stay.”

Apr 27, 2005 by Erin from Orlando, FL
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[7]

• Modern decor in the rooms.
• Rude staff. Awful valet servce that was too pricey.

“The location in downtown is great if you are going to the stadiums. The valet service is very expensive and you have to go to the other hotel in the building to use it. The desk staff is very rude and less than helpful. All in all, a so-so experience for the price and rating of this hotel.”