User Reviews for Express by Holiday Inn Cologne-Mulheim

Research User Reviews for Express by Holiday Inn Cologne-Mulheim (1-4 of 4)

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Mar 4, 2009 by Andrea from Oradea
Overall Rating: 2
Cleanliness:[8] • Staff:[1] • Location:[1]

• Cleanliness.
• Lost laundry, expensive, unfriendly personnel, far from city center, no mini-bar, no closet.

“I stayed at the hotel for 3 weeks, on a business trip, really big mistake to pay in advance! Reception, always only one person, for a hotel with over 100 rooms, that means you really have to wait your turn to ask her something, and even if you ask her something (2 out of the 3 receptionists) she will either answer you with I don't know (for the phone fares from the hotel)! That really made me angry! Shortly: breakfast always the same, very little to choose from, lounge too small for all the guests, too high prices for the room - no wardrobe for the closet in the room, no mini-bar in the room and room-maids who do wake you up Sunday morning at 9 am to clean your room and too far away from city center - more than 8km.”

Jan 6, 2009 by Alejandro from Mexico,Mexico
Overall Rating: 10

• New hotel with new faciities, very clean, spacious rooms and bathrooms.
• Location is ok but not great.

“Nice new hotel, nice spacious rooms, location ok but not great, 20 minutes from downtown Cologne, 5 minute walk to the closest S bahn station.”

Aug 24, 2008 by Mike from Apo, AP
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The staff was extremely helpful and nice.
• The room was very hot with no ventilation, and the bed was dreadfully uncomfortable.

“The location is great for the money! There is also a McDonalds next door which makes it easy, especially for those with young children. The staff was very helpful and very kind. The rooms are tiny, but this is normal in Europe. However, this room did have a wonderful bathroom, which is not normal in Europe.”

Aug 15, 2007 by Stan from Bedlington GB
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[3]

• Cleanliness and good staff.
• No facility for food, restaurant etc.

“Very good hotel and exceptional value for money. Spotlessly clean with very helpful staff. Only downside was no restaurant on site.”