User Reviews for Express by Holiday Inn Southampton M27, Jct 7

Research User Reviews for Express by Holiday Inn Southampton M27, Jct 7 (1-2 of 2)

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Jul 7, 2007 by Lelia
Overall Rating: 10

• The personnel was absolutely the best I have ever met.

“The desk personnel when we checked in were absolutely great when faced with a challenging situation. Everyone was extremely courteous. One of the young ladies stepped off the elevators to assist me with opening an inner door and the last time I was assisted was in the '80's. The young men who tended the desk were helpful, very courteous and just the most pleasant people I have had the experience of working with in my 30 years of travel and like I said they handled a difficult situation quickly, nicely and smiling. The lady in the continental room assisted me in arranging a breakfast for my husband and had some very pleasant suggestions. If more personnel were as good at their jobs as these folks, I could stay in a mud hut and tolerate 24 hour floods--the personnel are who make the stay the most pleasant and for this reason we will return often to Southampton's Express.”

May 6, 2005 by Maureen B. from Cardiff
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very relaxed surroundings, yet quite close to city and airport. Just opened when we visited, so everything brand new. Bus stops right outside if you don't want to drive.
• None that I can think of.

“We wanted somewhere out of the city yet close enough to bus it in and leave the car in the car park, so it was ideal. The staff were all very friendly and helpful, rooms very comfortable and spotlessly clean. Quiet surroundings too. I was researching my family who originated in West End, so it was exactly right for us.”