User Reviews for Novotel Paris Tour Eiffel

Research User Reviews for Novotel Paris Tour Eiffel (1-20 of 102)

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Oct 22, 2009 by from Downingtown,PA
Overall Rating: 8

• Very good location for first time Paris visitors.
• The internet access is poor, only two computers and bad wireless connectivity.

“The hotel met my expectations. The room was small, but neat.”

Sep 16, 2009 by Pri from Mountain View,CA
Overall Rating: 3

• The rooms were spacious, the view was great.
• Air conditioning did not work and was not fixed, shower dirty.

“The hotel lobby looks great and the view from the 21st floor was awesome. However, the air conditioning did not work. After 3 days of complaining a tech showed up (unannounced at 1 am) told us it was off and gave us a fan. The tub in the bathroom was nice but the shower was kind of old and dingy. It was fairly spacious for a European hotel on the bright side and our room was clean. However, it was overcrowded with tour groups as well.”

Sep 9, 2009 by from West Des Moines,IA
Overall Rating: 1

• Location is the only good thing and free water bottle.
• Sheets were old and weird.

“Don't go here if you have option. We got here late. When we went to our room, we noticed that there was already someone in that room. We had to get back with our luggage and again ask for another room. Since our suite was not available, we were given ordinary room and no views for which we paid more. Breakfast is very expensive.”

Aug 24, 2009 by Durdana from Austin,TX
Overall Rating: 5

• New, clean, close to train and located overlooking the river.
• Breakfast was not included.

“Computer facilities were poor. One out of the two computers in the lobby was out of order. The working computer was always hogged by children, in order to print my boarding pass I had to request a 12 year old to let me use the computer for this urgent need, needs oversight by staff and more terminals need to be added, not everyone travels with there lap-top. Over all the hotel was pleasant, clean, conveniently located near attractions and walking distance from trains.”

Jul 28, 2009 by Tom from San Jose,CA
Overall Rating: 8

• Location. It's a block from a metro stop and 4 blocks from the Eiffel Tower.
• Public areas on the upper floors need deep cleaning.

“Amazing location. Close to many places to eat, the Eiffel Tower is 4 blocks and it's blocks from a few metro stations. Excellent views as well.”

Jul 12, 2009 by Alvin from Ann Arbor,MI
Overall Rating: 8

• Very high class looking and visually appealing (inside).
• Ugly on the outside, far from metro station.

“I would not doubt that you will have a pleasant stay at this hotel - but the only downsides are that it isn't quite so visually appealing on the outside, and it's a ways away from the nearest metro station.”

Jul 6, 2009 by Prakash from San Jose,CA
Overall Rating: 2

• Lobby.
• Swimming pool closed, floor public spaces were
  extremely dirty.

“The floor carpets were torn, the swimming pool was closed, the rooms were hot and AC was not working. The bathrooms did not have hot water, no iron, no room to move in the shower, the shower was so small that water spilled out, the glass was too small for the shower. Overall, not recommended.”

Jun 13, 2009 by Kathy from Portage,MI
Overall Rating: 6

• Front desk staff was efficient and helpful.
• The swimming pool was not open in 75* weather.

“It was sufficient for my needs at for that trip at the price we got.”

May 31, 2009 by Michelle from Geneva,IL
Overall Rating: 1

• Proximity to Eiffel Tower.
• The hotel was of such poor quality and standards, that a low budget hotel would have been better.

“I have
never written a poor review before, I usually accept some problems as just traveling issues. Unacceptable customer service at this hotel put me over the top and really affected our overall time in Paris. We arrived at the hotel around 6 pm. and had to wait an hour and half because the server was down. They did not have an alternate way to check-in guests or offer any options for guests. A fuse was blown in our hotel the next morning and I called the front desk at 30 minute intervals and no one
ever showed up. We had to walk around Paris with wet hair in cold weather. There response to my requests was that someone would be there shortly, two hours later we had to leave because we needed to see the sights of Paris. I literally cannot write down all of the problems that we had with the hotel in such a short stay.”

May 29, 2009 by Jon from Orem,UT
Overall Rating: 10

• Awesome location, great friendly staff, the rooms were amazingly neat BIG bathroom (rare for Paris).
• The cleaning staff was a little over-zealous. Cleaned our rooms everyday.

“A great experience. After reading some negative reviews on this hotel, I was very skeptical. But WOW I was greatly surprised. A great location, only a short walk to the Eiffel tower, and two separate main metro lines.
Friendly staff, even though we spoke very little French. Overall a great hotel, with a giant bathroom. Highly recommended.”

May 23, 2009 by Scheri from Lewisville,TX
Overall Rating: 4

• Hotel personnel were pleasant.
• Stained carpet, hot rooms, torn wall paper, and damaged doors.

“Although the lobby is nice, so far as the room is concerned, I've stayed at better Motel 6's.”

May 23, 2009 by from Roseville,CA
Overall Rating: 8

• Great view of Paris out the windows.
• Lost hot water on the last day.

“Daily rate for quality of hotel was excellent. I'd go back.”

May 14, 2009 by Todd from East Meadow,NY
Overall Rating: 6

• Modern facilities, clean rooms.
• Location poor, broken air conditioner, can't open window.

“Nice, modern hotel, but if you are looking for a the charm of Paris, this is not the hotel for you. The location is poor - this hotel is more suited to the business traveler.”

Apr 16, 2009 by Alejandro from Princeton,NJ
Overall Rating: 5

• Breakfast -Kids ate free.
• Rooms small and uncomfortable.

“This is large hotel in desperate need of remodeling. Front Desk and Concierge were friendly. Small pool located within hotel gym was neither good for those trying to swim laps or the kids wanted to splash around. The hotel has nice location just 20 minutes for the Eiffel Tower. Rooms were small and beds uncomfortable. Maybe their manager need to stay at a Westin hotel and learn about hotel beds potential. Windows did not open which made the rooms hot. The best thing was the breakfast buffet. Adult paid 22 euros but kids ate free.”

Mar 30, 2009 by Oray from East Lansing,MI
Overall Rating: 7

• Near the Eiffel, free bottle of water.
• Small rooms, dirty carpets, expensive internet in room.

“Generally, it was OK. Restaurant French breakfast was weak, eggs are cooked too much (purple+green york), not actual orange juice, not many alternative were available. Rooms are too small, but still it is good that toilet and bathroom are separated. Unfortunately, rooms carpet are so dirty, you cannot even touch it with even socks. I had to bring my slippers! I supposed they would give one at least but they didn't. Everything was so expensive, specially internet.”

Mar 29, 2009 by Juliana from Kailua,HI
Overall Rating: 2

• It was way too far from the Champ Elysse area.

“The pool was bad.”

Mar 15, 2009 by Stephanie from San Antonio,TX
Overall Rating: 8

• I loved the smell and cleanliness of the hotel. The staff was wonderful.
• It was very hot in the room, there was no control of the heat in the room.

“The hotel was very clean and in a great location. The water was hot and after a long Paris day much needed. The staff answered to all of our needs and the concierge was great also. When you step off of the elevator the smell was fantastic, crisp and clean. The only negative thing about the entire 6 night stay was the heat. It was very hot on the entire floor and the room was not controlled individually. We had to keep the curtain open to let the coolness of the glass help to keep it cool in the room.”

Mar 12, 2009 by Sarj from Humble,TX
Overall Rating: 6

• Staff was excellent clean hotel.
• Very small room no coffee in the room.

“If
you are just going to see Eiffel tower then it is good location.”

Feb 20, 2009 by Rebecca from Wheaton,IL
Overall Rating: 5

• Location.
• Size & quality of room.

“The room was tiny & not clean. There were major spots on the floor that they never removed. There was no iron or ironing board. Little place to hang clothes & no dresser.”

Jul 16, 2008 by Jim from Pasadena, CA
Overall Rating: 3
Cleanliness:[5] • Staff:[4] • Location:[5]

• Great view of the river Seine.
• The room was very small.

“In general the hotel is extremely overpriced for what you get. The rooms are very small with few amenities. There is no iron or ironing board in the room. There was only one chair. The shower did not have a screen but only a partial glass door. The bathroom was very small. From the external appearance it is clear that the hotel was built several decades ago. No business traveler should stay here ever. The hotel is designed to meet the needs of Japanese tourists (not a racist statement but rather a statement of fact.) The menus in the elevator are in French, English and Japanese. The restaurants lean in the direction of Japanese food. This is not a three star hotel. Don't stay here ever unless you are Japanese and like very small rooms and very poor service and you have money to waste.”

Jun 2, 2008 by Jack from Mentor, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Contemporary. Walking distance to restaurants and grocery store.
• Toilet room did not have a sink to wash hands.

“Would stay again. A few blocks from Eiffel Tower. Clean and Contemporary.”

May 23, 2008 by Katie from Nashville, TN
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• The view.
• It wasn't clean, the room was small and beyond dirty and the staff was rude and incompetent!

“This hotel was horrible! It was not clean! Even when we showed the staff the hairs in the bed that we had simply opened to check. They failed to understand what the problem was. The carpet looked as though it had survived 100 years of fraternity parties and the pillows were of the same size and covered in the material as airline pillows, (maybe they saved money by stealing them from plane rides). This hotel was horribly disappointing! While the view and common areas were nice, and the tiny room may have been tolerable, it was not a four star hotel nor worth the four star price. I strongly caution anyone who simply wants a nice, clean place to stay, not to stay here!”

Mar 23, 2008 by Judi from Orlando, FL
Overall Rating: 2
Cleanliness:[5] • Staff:[4] • Location:[5]

• Location.
• Old.

“The hotel was terrible.”

Jan 7, 2008 by Rosa from Fort Lauderdale, FL
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[10]

• The appearance from the lobby and from the outside.
• The cleanliness and the quality of the room was horrible equal to a Days Inn.

“The hotel room was very small. The bathroom was dirty and old. The carpet was dirty and probably 20 years old. The beds were very small and uncomfortable. The towels in the bathroom smelled terrible. No ice available ever.”

Nov 21, 2007 by Fred from Somerville, MA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[8]

• The location was good.
• The rooms were small.

“I'd say this is a 3-star hotel max. While the lobby and the restaurants give an upscale feel, the rooms themselves are small, not totally clean (marks on walls, some older furniture, etc.). It's in a decent location. But the immediate surrounding area is not that nice. A sort of failed development complex from the 70s it seems. I would never pay full price for this hotel.”

Oct 12, 2007 by Melissa from Biloxi, MS
Overall Rating: 5
Staff:[4] • Location:[10]

• The main area was beautiful, welcoming and inviting.
• The rooms were gross, out dated beds and sheets old pillows flat.

“For a 4 star hotel, the main area was all that was a 4 star. It was beautiful and inviting. Recently renovated. Upon entering the room it was small. The bed was uncomfortable and the pillows were flat. Both didn't even equal one. The carpet was much stained and bath had water stains and was dirty. I was not impressed at all! I would not recommend the hotel to others!”

Oct 11, 2007 by Rich from Orange, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[5]

• The view!
• To long a walk from the metro.

“The hotel is very nice. The lobby is ultra modern and the views (I was on a high floor facing the Sien river) are to die for. The only issue is that it was about a 10-15 min walk from the metro and a 15 min walk from the Eiffel tower. If you don't mind walking, this hotel is for you. I would recommend it to all!”

Oct 11, 2007 by Matt from Oconomowoc, WI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• The hotel's common areas were very nicely built and well-kept.
• Pool use costs extra and the room was very plain.

“The Tour Eiffel is a 10 minute walk from the Eiffel Tour and a 5 minute walk from two separate metro lines. The hotel provided warm service and 4-star facilities in its general areas. One major downfall was the 7 Euro charge per person to use the pool or saunas. There was a 20 Euro charge to use the exercise equipment. The final downfall, although nicely kept, the standard room was quite plain, with hardly a picture on the wall, a simple white painted room and a plain white comforter with white pillows on the bed.”

Oct 6, 2007 by Joseph from Boston, MA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[7]

• My second room was clean, nicely decorated, and newly renovated.
• My first room was old, dirty, and had no internet access.

“Half of this hotel is renovated and quite nice. The other half is antiquated and terrible. Ask for a room with internet access to ensure that you are in the renovated portion.”

Sep 28, 2007 by John K. from Philadelphia, PA
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[6]

• Efficient.
• Room was not plush.

“Public spaces consistent with high star ranking, but room more like a Marriot Courtyard.”

Sep 22, 2007 by Chauncey from Macon, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The hotel's staff was very accommodating in helping get around the city. It is very close to the Eiffel tour.
• The room does not come with an iron, didn't know if that was a French thing or not.

“This hotel is a nice hotel with Asian inspired decor.”

Jul 7, 2007 by Tim from San Ramon, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Friendly helpful staff.
• Some distance to metro and tourist locations.

“They did not have any non-smoking rooms, which we had requested, when we arrived, so they gave us a very nice room on the top floor. Still not much of a view though. The room was very clean and the beds comfortable. The food in the restaurant was good, but may not be what is expected from Americans.”

Jul 5, 2007 by Jim from Midlothian, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Good value for Paris. Good security. Good location. Friendly staff. Accommodating.
• Stained carpet & cigarette burn holes in curtain.

“I've stayed here previously and was glad, I got to return. A good hotel - American standards in European setting, not often seen in Europe. Good security.”

Jun 28, 2007 by Maria from Chandler, AZ
Overall Rating: 5
Cleanliness:[7] • Staff:[1] • Location:[7]

• Very clean.
• Small rooms- even by European standards.

“Reception staff very rude.”

Apr 19, 2007 by Tim from Hingham, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Staff did not appear to have a problem with us being from the states.
• Slightly out of the way. Not a real problem but you wouldn¿t swing by during your day touring the city.

“Rooms are small but fine. Mostly business travelers so we did not see anyone on out floor the whole w/e.”

Apr 12, 2007 by Sara from Bothell, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• Comfortable beds and nice common areas, and close to Metro.
• Not a particularly charming neighborhood.

“We enjoyed our experience at this hotel. It was not in the best location but there are two Metro stops close by and it's easy walking distance from the Eiffel Tower. There was a nice view of the Siene from our room and the room itself was comfortable, clean, and new. Not spectacular but perfectly adequate.”

Jan 24, 2007 by Liron Y. from Herzeliya Israel, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[6]

• Great staff, nice public spaces, extremely cleans room.
• The room was way too small, and a little old and smelly.

“This is a nice hotel. The bathroom was also very small, old, and unattractive. The room had the view of the surrounding buildings, and not the tower or the river, but I guess the more you pay the better view you get. ”

1 of 1 people found this review helpful.

Jan 18, 2007 by Jo A. from Lexington, MA
Overall Rating: 2
Cleanliness:[8] • Staff:[9] • Location:[1]

• Ease of check in.
• Uncomfortable. Room poorly designed.

“This is not the place to go if comfort and a good night sleep are required. The bathroom door is translucent. The room has no storage area for clothes. The luggage rack was too small for my small roll-aboard. Pipes rattled all night. Poor value.”

1 of 1 people found this review helpful.

Nov 20, 2006 by Pamela from San Francisco, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Concierge was extremely helpful.
• Upon check-in, I was given an occupied room. Then I was switched to a room with one bed instead of two as requested over the phone before check-in.

“The hotel is very clean and modern, maybe a little too modern. There was a small closet with hangers but no dresser or drawers. The bathroom did not have a vent for the steam and condensation.”

0 of 1 people found this review helpful.

Nov 3, 2006 by Rachel from Cambridge, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[4]

• It was recently renovated so everything is modern and clean.
• The location of the hotel is not very good. It takes about 10 minutes or 5 big blocks to get to the nearest Metro station which is -Bir Hakeim.

“The hotel is nice and recently renovated. The people in the front desk and concierge are fluent in English and very helpful. However, the location is a problem because you need to walk around 5 big blocks or almost 10 minutes to get to the nearest Metro Station. There are no restaurants or supermarkets beside the hotel, you have to walk to the Metro Station to find small coffee shops and a supermarket.”

Nov 2, 2006 by Jenny from Cerritos, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Very nice and clean with great concierge.
• Walk to the metro is long.

“Great for travelers that don't speak French! Concierge will help plan all your events. Only a short walk to the Eiffel Tower! Clean modern rooms.”

Nov 1, 2006 by Ian G. from Brooklyn, NY
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[5]

• For the price, the hotel was decent, basic and relatively clean.
• Too many people, wouldn't choose the area again (but not bad), cheap furniture, no frills, very thin walls.

“For the price, not a bad place. It is a basic room with very basic, cheap furniture. The rooms are cleaned daily, but there are so many people coming through the hotel that the rooms show it a bit. The location is okay, relatively convenient to the metro; but overall, it is not a destination area I would choose again. If you are planning to spend much time in the room, I would not recommend this, but we used it simply as a place to sleep, and for that, it is basically okay, but let it be known that the walls there are paper thin. Can hear people next door and upstairs, vacuums, everything. So if you're planning to sleep in, go somewhere else.”

Nov 1, 2006 by Shih from Nw, DC
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• The location is good, quite near Eiffel Tower.
• Small room space and no draw for personal effects.

“Compare to Taiwan's 5-star hotel (equal to Paris 4-star hotel), I was disappoint about Novotel. The hotel is quite big but room is small. I felt that the staffs wore little smile, maybe they were too busy to greet.”

Oct 31, 2006 by Mc from Washington, DC
Overall Rating: 2
Cleanliness:[3] • Staff:[6] • Location:[4]

• Lobby was nice and the concierge was helpful and knowledgeable
• Worst hotel room I have ever stayed in.

“It appears that parts of this hotel have been renovated and that others have not. The first two nights we stayed in a room that below what one would expect to find at a youth hostel. It was literally the worst room I have ever stayed in. After 2 days I re”

Oct 28, 2006 by Anthony from Indialantic, FL
Overall Rating: 2
Cleanliness:[2] • Staff:[7] • Location:[7]

• Lobby was clean.
• Room was out of date and dirty.

“This is a 1 - 2 star hotel that is basic with a good location to the Tower.”

Oct 18, 2006 by Sanjay from Syosset, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Close to the train station.
• Language barrier, the concierge could have been more helpful especially in describing the shuttle buses to Beauvis airport.

“Overall satisfied with price that we got.”

Oct 16, 2006 by Sam from Newbury Park, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Clean, comfortable room and friendly staff.
• The location to the nearest Metro stops were a bit of a walk.

“We really liked this hotel. It was clean and comfortable. The staff was helpful and friendly, and spoke English well. Our room was on the 29th floor, overlooking the Seine and the Statue of Liberty. We arrived at 10 am and was allowed to check in without any problems. The hotel was close to a grocery store and a pharmacy and it was in a safe area. The only negative is that it is fairly far from the nearest metro stations. There are three Metro stations nearby, all about a 15 minute walk away. It is about a 20 minute walk to the Eiffel Tower.”

Oct 16, 2006 by Angela from Seattle, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• A beautiful city view.
• Toilet separate from bathroom.

“Good location.”

Sep 22, 2006 by Michelle from Corpus Christi, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location was good.
• It was really a business hotel. Not a lot of charm.

“It was really a business hotel. Not a lot of charm- but the location was good.”

Sep 8, 2006 by Ajay from Orange, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[7]

• Continence, location.
• Room size.

“Room size small for a 4star hotel.”