User Reviews for Radisson Plaza Hotel Admiral Harbourfront

Research User Reviews for Radisson Plaza Hotel Admiral Harbourfront (1-20 of 115)

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Dec 21, 2009 by from Middle Sackville,Canada
Overall Rating: 9

• Great location!
• If the restaurant in the hotel was open.

“Great hotel, disappointed that the restaurant was not opened. Overall a good experience.”

Sep 21, 2009 by Cheryl from Medina,OH
Overall Rating: 10

• It was good hotel for the money. We enjoyed the location.
• Nothing.

“The room was large and updated. The TV was a regular 27inch however I did not go to Toronto to watch TV. It was one of the better hotels I stayed at in Toronto for the money. Everyone was nice and helpful.”

Sep 10, 2009 by Julie from Portage,MI
Overall Rating: 7

• Nice view, comfortable bed, and close to my concert destination.
• I wish it had a refrigerator like the one in Cleveland or room service.

“The hotel was clean and comfortable. The staff was friendly and helpful.”

Sep 7, 2009 by Susan from Hudson,Canada
Overall Rating: 10

• Great location, relaxed friendly staff. Comfortable safe environment.

“Fabulous location on the Toronto lakeside, with the attractions just steps away. Safe friendly establishment with fabulous friendly service. Free internet and business center facilities. Fabulous roof terrace with great pool and sitting areas to admire the views and watch the world sail by.”

Mar 24, 2009 by Paula from Roswell,GA
Overall Rating: 10

• Wireless internet was free.
• Parking was $21 per night.

“The time that we spent in the hotel was pleasant. The staff were friendly.”

Mar 24, 2009 by Susan from Sarnia,Canada
Overall Rating: 9

• The beds were very comfortable and the location was great.
• What
  I didn't like was the price of parking at the hotel.

“We had a hard time finding it, the sign is not easy to see.”

Mar 3, 2009 by Kelly from Callander,Canada
Overall Rating: 10

• Great value.
• Nothing.

“Hotel was great, clean room, spacious, and friendly staff. No valet parking, which was good (parking only $21.00 which we thought was good value for the area).”

Feb 11, 2009 by Shondra from Millbrook,Canada
Overall Rating: 8

• Good location, clean, updated
  and
  comfortable beds!

“We didn't spend too much time in our room, but we were quite happy with it the short time we did. And the fact that it was down on the harbourfront was an added bonus!”

Jan 17, 2009 by Shelley from Montreal,Canada
Overall Rating: 10

• Great dark wood look and very near all conveniences (pharmacy, copies, market, coffee).
• How shower operates is
  not obvious - strange shower controls.

“Great location and value. Has an older look inside, with dark wood, which is nice. Love the fact that right across street, all in one block, there is a pharmacy, copy store, small market, and drycleaner. Good coffee very close by as well, and bar/restaurant that is accessible from the lobby is pleasant and not overpriced.”

Oct 4, 2008 by Liz
Overall Rating: 7

• Location at harbor - within site of space needle - across from street car line.
• Public hall ways on guest floors felt seedy. No info in room.

“I would not stay here again - hotel felt seedy. However, the location was on the harbor. There were much nicer areas of the hotel - and much nicer rooms - we were in the older part of the hotel in a shabby room. No bell hops were evident. We arrived from an over night trip and were very tired and a bit disoriented when we arrived. It was 3 AM on our body clock although it was early evening on local time. We needed some assistance with our luggage. There was no porter or bell hop - even a luggage cart was not offered.”

Sep 11, 2008 by Pete from Windsor, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Stylish decor, comfortable bed, helpful staff.
• I liked everything about this hotel.

“This is the second time I stayed at this particular hotel, and it was just as good the second time as it was the first. I will probably stay there again the next time I go to Toronto!”

Jul 20, 2008 by Kevin from Naperville, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[10]

• The hotel has excellent view.
• Room was small, breakfast was expensive and not good.

“The hotel is by the lake near CN tower. It has excellent view from the roof top swimming pool. The hotel staff was friendly and helpful. The room is small, carpet showed age. Bed is very comfortable. It allows you to adjust firmness. Parking is $22 which is probably reasonable considering the location. The buffet breakfast was expensive and some of the food I tried was not fresh.”

May 7, 2008 by Victoria from Portage, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The room service.
• A bit on the expensive side.

“Very good experience would definitely stay there again.”

Apr 23, 2008 by Heath from Johnstown, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location.
• Bed size available.

“Overall great stay and great location.”

Apr 20, 2008 by Karen from East Amherst, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[10]

• location.
• I was placed on a floor with construction in progress. The sink in the bathroom was significantly cracked.

“I was placed on a floor under construction, and given a room in need of repair.”

Apr 7, 2008 by Yeon from Staten Island, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Walking distance too many attractions.
• Had to walk under Gardner overpass to walk to downtown attractions.

“The parking area was a bit of a trouble to find. Overall, very good experience. Many attractions were within walking distance (if you don't mind walking a mile). Walked to Chinatown, Eaton Centre, and Hockey Hall of Fame, Rogers Centre, and Air Canada Centre. The trolley runs right in front of the hotel. Room was very clean and comfortable.”

Mar 28, 2008 by Stephen from Ann Arbor, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• The price was in my budget.
• There was an Ice Hockey team staying there.

“Bathrooms require renovating.”

Mar 21, 2008 by Scott from Eden Mills, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Good price.
• Parking cost.

“Everything was great. Will return. No problems at all.”

Mar 21, 2008 by Dorothy K. from Roswell, GA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[8]

• Great location for city transportation, i.e. bus, train, trolley.
• Hot not working, no indoor pool, hidden darkening curtains.

“Room was large and comfortable. You could hear some street noise. Free internet which is a plus for me. Friendly staff that is knowledgeable about local dining. Very disappointed that hot tub was not functioning and there was no indoor pool. Darkening curtains were hidden behind the shears and I thought that there weren't any. So I did not sleep well. Hotel menu was very pricey for this star level. The hotel was very convenient to the TTC which was nice.”

Mar 20, 2008 by Justin from Peterborough, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location and the great value for a nice hotel.
• $21 for parking.

“This is a very nice and clean hotel for your $ and location Downtown on the harbor is amazing. I highly recommend this hotel and there are a lot of amenities close by. Only thing I didn't like was the price of parking ($21).”

Mar 20, 2008 by Marie from North Augusta, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Close to everything.
• All good.

“We found the Radisson to be an exceptional hotel at a very reasonable rate.”

Mar 20, 2008 by Jason from Naughton, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Everything was clean, and the renos were well done.
• I can't think of anything.

“Good overall experience. I will try to return in the near future.”

Mar 18, 2008 by J from Toronto, ON CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Allowed a later check-out with no problems.
• Parking was way too much; our room was on the 2nd floor and didn't get a view of the lake!

“Very nice hotel, staff was nice, good location, but should've requested a room on the top floors. We were on the 2nd floor and heard too much noise from the traffic and no view of the lake. Other than that I would def. Come back.”

Mar 14, 2008 by Glenn from London, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Early check-in was a bonus, very clean.
• No pool for kids.

“Excellent stay. Stayed during weekend of snowstorm which made getting around a little tougher due to hotel's waterfront location and no subway nearby. Room was very clean and up to date. Bed was high quality. Rooms were quiet. Had control of heat and fan. Checked in at 1:00 pm with no problem. All in all excellent.”

Mar 14, 2008 by Sam from Toronto, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice location!
• Nothing everything was great!

“Nice view, great location and friendly service at any time of the day!”

Mar 12, 2008 by Liese from Buffalo, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• The bed was very comfortable.
• It was not as close to the center of the city as I would have liked.

“Great hotel for the price. I wish it was a little closer to the center of the city. It was a 15min walk to young and front street but there was a street car stop right in front of the hotel.”

Mar 8, 2008 by Karen from Belleville, ON CA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[7]

• Nice bedding and bed. Instant control of heat and cool. Close to convenience store and restaurants.
• They have a hot tub but it was not available in winter. You have to exit the lift then go through the lobby then take another lift from parking.

“Staff friendly and helpful, clean, spacious room, not recommend for families. Too much walking from elevators to rooms when carrying luggage and a bit confusing to navigate from lobby to second floor room, not great signage but great for business. We knew we had a harbor front hotel but we had only the view of the road outside, not particularly appealing and overall we did enjoy our stay as bedding clean and comfy.”

Mar 4, 2008 by Nina from Toronto, ON CA
Overall Rating: 2
Cleanliness:[4] • Staff:[3] • Location:[2]

• It would be a good location in summer with festivals.
• The traffic outside the hotel was loud, no internet access.

“The streetcar traffic outside the hotel was loud, there was no internet access in the hotel. The area around the hotel would be a good location in summer with festivals, but the area is barren in winter.”

Mar 1, 2008 by Monica from Kitchener, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• I thanked the room and the friendly people at the front desk and the underground parking.
• I didn't like that my expectations were not met.

“We had a good stay for the most part. But we were charge for a movie that stopped playing half way through, the hot tub was closed, the room service closed early twice when I tried to order it, also several lights in our room were burnt out and we had two double beds instead of two queens like a requested. I didn't want to complain because we got such a good rate for the room, but I was not overly impressed by the hotel”

Feb 28, 2008 by Patryk P. from Macomb, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great location, friendly staff, nice clean rooms.
• Slow housekeeping service.

“This hotel is located in a very convenient neighborhood of Toronto's harbourfront. It's a little bit off a beaten path, making it more quiet and restful. The people at the front desk are helpful and very friendly, which I can't say the same about the room service, which is slow to respond to requests, or even unavailable when called. The decor of the hotel is kind of hip and nice, although especially in the lobby area it shows signs of a need of a facelift. The doors to the parking structure are not marked visibly and they look like a closet door, very much banged and scratched. Over all though, it's a good hotel, a less expensive alternative to other Downtown hotels and through public transportation right on it's doorstep it provides easy access to the rest of the city.”

Feb 28, 2008 by Sc from Rochester, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• The select comfort beds did not give us good sleep.

“The 6th floor rooms have partial skylight - not desirable if you don't want to wake up early. Also, the select comfort beds were not comfortable. Great location and friendly staff.”

Feb 20, 2008 by Karen from North Aurora, IL
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[3]

• King sized bed was super comfy. Good view from window.
• Hidden fees. As I was surprised about parking charges.

“I wanted something closer to Downtown. It was close to the Convention Center- nothing else. Only 1 restaraunt that was sit down in walking distance. The website for the hotel made it sound better than it really was. At arrival I was notified of an extra parking charge, at least parking was close (underground and secure). The rooms were a bit smaller than I was expecting,although had a great bed and television, and view. I did not eat at the restaraunt as it was too pricey for my tastes. Everything cost extra, including the paper they put at your door in the morning. I would have rather stayed at a Holiday Inn so I could get free breakfast. The plus sides of the hotel? Close to street car line and a 24 hour grocery store across the street. Small souvenier store on ground level (open at odd times) provided cheaper toothpaste than grocery store did. Very friendly staff that provided us answers to every question we had including how to get on the street cars, how much they cost, distances to attractions. The staff really made up for the half-rate rooms we got. Decent exchange rate in hotel so I didn't have to wander around looking for bank.”

Feb 16, 2008 by Kevin from Corona, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• I like the hotel because of the view and close to Downtown area.
• The hotel seems a bit old and the interior of the room is boring and the lobby is so narrow and dark.

“This hotel is ok but not that good. It is about 3 stars only. However, it is closes to Downtown area and restaurants are all near by make it convenient.”

Feb 10, 2008 by Marilyn C. from Utica, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location & price.
• None.

“Location was great, room was comfortable and clean. I would recommend with hotel to my friends.”

Feb 7, 2008 by Konrad from Toronto, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[1] • Location:[1]

• The bed.
• The staff, the customer service. The knowledge.

“Not impressed. The customer service and the staff are very poor.”

Feb 6, 2008 by Lee from Montreal, QC CA
Overall Rating: 0
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Poor ventilation.

“Hotel is well located, walkable distance to CN Tower, Rogers Center and The Convention center. Lots of choices for food in the area, only real complaint is poorly ventilated rooms, the bathroom had no fan, and the windows did not open, it was very stuffy.”

Feb 2, 2008 by Hi.O.N. from Windsor, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Parking is expensive.

“This hotel is clean and convenient for business travelers. Yet, without GPS, it is near impossible to find this place at night. Parking area is little shady but room is clean and comfortable. View from the room is wonderful, overlooking CN Tower. I definitely recommend this place for business travelers like me who would stay for 5-6 hours of sleep and move on. Staff was helpful and professional. Again, the Parking coasted me one third (if not half) of my stay at the hotel. Keep that in mind.”

Jan 26, 2008 by Tim from Brooklyn, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[6]

• Staff very helpful and friendly.
• Long 3 block walk to Convention Center.

“Very pleasant stay. Staff very friendly and helpful. Lots of restaurants near hotel. Only downside - hotel is a long 3 blocks walk from the Convention Center. However, a street car stop is right in front of hotel and the street car runs frequently. The street car ride to Union Station is about 5 minutes and there is a free transfer to the Subway.”

Jan 25, 2008 by Bill from Cheektowaga, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, nice people, and great location.
• The train going up and down the street.

“This is a great hotel in a great location. Everything was so nice. There is only one bit of advice I have though, request a room not on the street side. The train goes up and down the street and if you are a late sleeper it maybe hard to sleep. But, I would recommend this hotel.”

Jan 24, 2008 by Ivan from Kanata, ON CA
Overall Rating: 4
Cleanliness:[9] • Staff:[8] • Location:[3]

• Good view in bathroom.
• Too noisy coz' can easier to hear the streetcar every minutes.

“I would not go to this hotel anymore for next time I visit Toronto.”

Jan 24, 2008 by Rich from Olean, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

• Affordable parking, friendly staff, nice location.
• Pool is seasonal! No hot tub.

“This hotel is a three star only during the summer months. The pool is seasonal which makes it only a 2 - 2.5 star rating (in my opinion) during the winter months. It's a short walk to the TTC and other waterfront locations, but you have to get by some pretty aggressive panhandlers on your trek.”

Jan 24, 2008 by Jennifer from Fairport, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• They were very willing to honor our request for a room change.
• The street side room was very loud due to traffic and streetcars.

“The first room we had faced the street and was very loud. The front desk attendants were able to relocate us to the top floor overlooking the pool area. The second room was quiet and despite being on the top floor there was no long elevator wait. Overall, it was a great location, close to public transportation and within walking distance to tourist attractions. Parking onsite also allowed in/out privileges.”

Jan 21, 2008 by Karen from Thorold, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenience of the location; Near the Rogers Center.
• Cold draft around the windows.

“Enjoyed our stay. It was spoiled only by the snow storm which forced us to shorten our stay and leave early to make the drive home before the weather got worse.”

Jan 21, 2008 by Wei E. from Verdun, QC CA
Overall Rating: 3
Cleanliness:[1] • Staff:[6] • Location:[10]

• I can see the CN tower through the window.
• There's a cockroach popped out.

“I would never again stay in this hotel. I was using the hairdryer in the morning and when I turned it on there's a cockroach popped out! I never know that 3 stars hotel included such surprise. I'm very disappointed with the attitude of the staff. They came into my room and saw that insect, they just open the water and pretend as nothing happened, even not a word Sorry. I went downstairs to the front desk and requested to change my room. and wished to talk to the manager. All they did is just changing my room and ignore my second request. I am really disappointed.”

Jan 21, 2008 by Lachlan from Chatham, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] •

• I liked the extras, computers, location, etc.
• I had to pay for my parking pass.

“Very nice hotel, close to everything you need or want, very friendly staff, and a clean modern feel.”

Jan 19, 2008 by Arleen F. from Ottawa, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• The rooms were large and the bed was extremely comfortable.
• Not close to Downtown for winter travel.

“Fantastic bed. Large room. Quiet room. Friendly helpful staff”

Jan 16, 2008 by Robyn from Orangeville, ON CA
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• Ease of check in.
• Cleaning happening at 10:30 at night was horrible!

“This Hotel is great. If you don't have kids. There is no pool in the winter which, in Toronto, you want in the winter. Ask for an upper floor anything on the 2nd or 3rd floor you will be hearing all the preparation for conferences all night long. It was very aggravating to hear carts and cleaners up and down the hall all night long. It is a great hotel though- very clean and nice staff.”

Jan 15, 2008 by Alice from Montreal, QC CA
Overall Rating: 4
Cleanliness:[6] • Staff:[3] • Location:[8]

• Close to Downtown, very convenient.
• Bad.

“This time, I was very disappointed. For this trip, I went with my father to Toronto. The worst part is that when I came back to the hotel the first night, my room was not cleaned! I did not put the "do not disturb" card on the doorknob. I called the service desk to let them know, and all they did is to give me new towels. I did not even get apologies from any member of the hotel. Never to this hotel anymore!”

Jan 15, 2008 by Paul from Winnipeg, MB CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Location to major attractions in Toronto.
• No recreation facilities.

“I really enjoyed the hotel for the price I paid. Slightly understaffed but it was very clean, very professional looking and I was comfortable the moment I walked in.”

Jan 15, 2008 by Haytham from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The most clean, wonderful with an excellent location.
• Parking for the car should be included in the reservation.

“This is one of the best hotels I ever reserved. My family had enjoyed everything. Clean, excellent room space and wonderful TV channels can let you enjoy visiting Toronto.”