User Reviews for Radisson Hotel and Suites Fallview

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Sep 4, 2009 by Reanna from Spokane,WA
Overall Rating: 9

• Proximity to Falls and Jetted tub
• Restaurant closed early

“The room was clean, and the bathroom had a good sized jetted tub! The bed was comfy and clean as was the rest of the room. We didn't have a view of the falls, and were unable to upgrade either night. Our rm. was quiet, and we slept well. The location was great. We got some very useful info from our concierge about attractions! On the downside, valet parking, was $42 a night.”

Aug 21, 2009 by Amy from Pittsburgh,PA
Overall Rating: 7

• The $20.00 fee for each day to PARK in there lot!! A little much.

“The hotel was good. Clean and helpful if you asked questions.”

Apr 24, 2009 by Jannie from Windsor,ON
Overall Rating: 8

• The view from our room was fantastic, and our stay was very satisfying.
• The food in the restaurant was dry and unattractive. Way overpriced.

“We had a very good good visit. One negative was the price paid for overnight parking. First time ever for us to get to pay tax on parking.”

Apr 1, 2009 by Laurie from Oneida,NY
Overall Rating: 3

• How close it is to the falls.
• Shabby.

“Glad we went. Parking is $20, the pool area smelled like mold and the hot tub is part of the pool, very cold.”

Mar 25, 2009 by Michelle from Mckees Rocks,PA
Overall Rating: 9

• Great location.
• No breakfast offered.

“Great location, rooms were
clean and staff was
very friendly.”

Jan 14, 2009 by Tracy from Oakville,Canada
Overall Rating: 8

• Very nice rooms and excellent helpful staff.
• Pay parking.

“I read the other reveiws after i'd booked and were a little apprehensive. We were actually very pleasantly surprised. The room was very clean and comfortable. We were in walking distance to all the attractions in Niagara Falls. Would definately go back.”

Oct 30, 2008 by Marlene
Overall Rating: 8

• Location.
• Had to pay $20 each for parking for 2 cars.

“The hotel staff was friendly and helpful. Having to pay for parking and the fact that it was not on site were disadvantages. The room was a good size.”

Oct 13, 2008 by Ron
Overall Rating: 4

• I protested the $20 parking fee and the reservation clerk waived it.
• Room service trays placed in the hall were still there when we got back at night.

“The hotel's name is deceptive.
Very standard on all counts, especially the excessive parking fee. No place to get breakfast in the hotel, not even Dunkin' Donuts!”

Sep 12, 2008 by Brook from Fruit Heights, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The view and the beds.
• The bath tubs and shower curtains were mildew.

“It was amazing and made our first trip to Niagara and our big anniversary even more special!”

Sep 2, 2008 by Miriam from Avon, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location to falls and liked shuttle that took you to other locations in town.
• Paying for parking and breakfast at restaurant - looked like food was left there awhile & no service.

“Overall enjoyed our vacation at hotel. Great location to falls & comfortable room. We were not at the hotel much. The kids liked the pool. Staff seemed accommodating, letting us check out later & use pool later at night.”

Sep 1, 2008 by Kathy from Ajax, ON CA
Overall Rating: 3
Cleanliness:[6] • Location:[10]

• Great location.
• Room was too dark.

“I found the room was too dark. During our 3 night stay water for the coffee maker was only provided once. Bath tub was not clean.”

Aug 29, 2008 by Laura from Warren, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• The room was large and clean. The fitness center was nice.
• The bedspreads were old. The elevators broke, but were fixed within hours. Few TV channels. Fitness center was not open from 11P to 7A.

“Clean, convenient. Next to Tony Roma's, Outback, and across from TGIF Fridays. Next to falls. Staff was friendly. Housekeeping knocked on doors at 8:15 AM, saying 'housekeeping. just checking.' We hung out a do not disturb sign to stop this. I would stay there again.”

Aug 28, 2008 by Veronique from Ottawa, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Quality and size of room.
• No complaints. Pool was small and cold, no hot tub.

“Everything was great. Pool and fitness facilities were a little bit lacking but it did not affect our vacation!”

Aug 26, 2008 by Michelle from Erie, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Convenient location, friendly service.
• Pool was not heated, city-view room significantly lower quality.

“The hotel is conveniently located near the incline that will take you to & from the falls. The staff is friendly & the hotel is clean. I would, however, recommend staying in the falls view side of the hotel as the quality of the beds & rooms is better.”

Aug 26, 2008 by David from Brookfield, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The pool was great and the rooms quiet.
• The buffet breakfast at Tony Roma's was cold and old.

“A very nice hotel close to the falls. The rooms were great; the beds weren't that comfortable for a sleep mattress bed. The hotel was a good 10 minute walk from Clifton Hill. The hotel is in a great area that is a bit quieter than the Clifton Hill area.”

Aug 24, 2008 by Dave from Annapolis, MD
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• Close to falls.
• Tiny room, parking lot filled up and charged $20.

“Decent place, not at star quality.”

Aug 22, 2008 by Hui-Fang from Denver, CO
Overall Rating: 3
Cleanliness:[3] • Staff:[10] • Location:[5]

• Nothing.
• The room looks very old and lets me feel very bad.

“Parking costs money and the room is old and not clean. I won't recommend to stay there.”

Aug 20, 2008 by Michael from Morristown, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location; convenient to many major attractions.
• $20 a day for parking. 1 slow elevator. Mattresses could have been better.

“Overall, hotel was clean and adequate. Location was within walking distance to most major attractions in the Niagara Falls area except for old people and women in heels (my girlfriend made me add that last part).”

Aug 18, 2008 by Eva from Springfield, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• Parking cost.

“Parking cost per day is too much for a place where sometimes there is not parking available.”

Aug 13, 2008 by Cynthia from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the Jacuzzi bathtub. I didn't expect that in my room.
• The mattress on the bed was a little too firm.

“The Radisson at Niagara Fall-On, was great! It was in walking distance to all of the attractions. You crossed the street and could look down on the Falls. There were Fireworks over the Falls one night and all I had to do was cross the street. The staff was great and very friendly. I will stay there again.”

Aug 9, 2008 by Laurie from Columbia, MD
Overall Rating: 8
Cleanliness:[5] • Staff:[7] • Location:[6]

• Our room was upgraded as soon as we got to the hotel.
• We found trash underneath our bed which was not ours.

“Overall this was a great hotel. I would consider staying there again. I would like to recommend that the hotel find someway of making it easier to get to the falls though. May be some sort of shuttle system or make us more aware if there is already something like that.”

Jul 29, 2008 by Barbara from Sacramento, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[7]

• Falls view room second and third night was wonderful - concierge was great.
• Highly chlorinated pool - city view room first night was terrible.

“Radisson is aging - falls view - rooms great - city view rooms not so great - poor desk staff regarding by luggage and room change. The second and third nights after room change and luggage found was fantastic.”

Jul 17, 2008 by Jasmin from Murfreesboro, TN
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[1]

• None.
• Bad location/staff's bad attitude/room was not clean.

“Bad location/staff's bad attitude/room was not clean.”

Jul 15, 2008 by Atif from Mississauga, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• It was awesome, every thing was near by and easy to get to.
• Did not have a beer bottle opener.

“It was an awesome place. Very friendly staff, amazing location, great view of the falls just about perfect.”

Jul 12, 2008 by Amy from Powell, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The view of the Horseshoe falls and the river was incredible. Many attractions were within walking distance.
• Parking close to hotel was limited, but we arrived early and acquired a spot. A listing of family restaurants would have been appreciated.

“We were well pleased with our room and the location of the hotel. Falls activities were within walking distance. Staff was friendly and accommodating.”

Jul 12, 2008 by Mariane from Alpharetta, GA
Overall Rating: 3
Cleanliness:[3] • Staff:[6] •

• Convenient location.
• Room location was supposed to be falls view. Shouldn't have to pay for parking $25.00/day if you were a guest. Didn't change bed sheets as I requested.

“I specifically requested my bed sheets to be changed daily and I know for a fact that they ignored my request. Paying for parking on hotel grounds was not appropriate when you are a guest staying in their hotel. We rented 2 rooms and had to pay an extra $50.00/day for 2 cars. I will never use that facility and I will not recommend it to any one.”

Jul 7, 2008 by Roger from Eden Prarie, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The view.
• Pool too small for children.

“Friendly staff and great location.”

Jun 3, 2008 by Tom from London, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Closer to the falls than I expected.
• Booked 2 junior suites, they only gave us 1.

“Fantastic hotel, great view if you can get the partial Canadian Falls side. Just that we requested 2 identical rooms (junior suites) but they only gave us 1, they didn't say anything about the 2nd room not being a suite and we had no time to complain about it. Parking was $20, no other options, then we had to tip.”

Jun 2, 2008 by Monica from Plainview, NY
Overall Rating: 0
Cleanliness:[4] • Staff:[7] • Location:[9]

• Close to the Falls.
• Smelled very strongly of cigarettes.

“Staff was friendly. Hotel was centrally located.”

May 30, 2008 by Mike from Philadelphia, PA
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[9]

• The staff was very friendly and the attached restaurant (Tony Roma's) was affordable and had very good food.
• $20/day parking fee.

“Overall, I was satisfied with the hotel and the convenience to the Falls. However, hidden charges always bother me - there was a $20/day parking fee that was not told to us when we checked in our room. In retrospect I would have used the $20/day parking fee and put it towards a nicer hotel that included parking.”

May 1, 2008 by Jenny from Westerville, OH
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[8]

• We did not have ice bucket in our room & the gentleman found one for us.
• Bedspreads too worn. Mattress looked saggy however I slept well but I was also exhausted.

“When I called to confirm we had two beds, the girl was not very friendly. Parking was $20 plus tax. Valet were nice as well as the gentleman who tracked down & ice bucket since there was not one in the room.”

Apr 1, 2008 by Andrew from Hartville, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[5]

• They upgraded us to a whirlpool room since there werent many guests that weekend!
• I had to pay for parking and wasn't told that.

“We really enjoyed our stay at the Radisson. We wish there was a better view of the falls but the service was great and we loved the free hot tub bathtub!”

Mar 27, 2008 by M.M.Meghji, M. from Kitchener, ON CA
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[5]

• Location was OK; hotel itself was more like a motel.
• General appearance. Everything looked cheap.

“The view was terrible and the staff was not willing to upgrade despite the fact the room cost me more than their going rate.”

Mar 26, 2008 by Miguel from Pickering, ON CA
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[10]

• Location.
• The pool did not work. The room service did not have a wine bottle opener. Front desk had a trainee working on a holidays, which cause long wait times.

“The customer service was poor and the hotel lacked the basic services I have come to expect from a Radisson chain or similar hotels. Thankfully I was only there for one night. I don't think I will go back.”

Dec 21, 2007 by Greg from Erie, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Very spacious.
• Dark.

“It was a nice sized room with a great bed, view, Jacuzzi and friendly staff.”

Oct 31, 2007 by Chuck from Pickering, ON CA
Overall Rating: 4
Cleanliness:[10] • Staff:[1] • Location:[10]

• Location.
• Very poor service and staff.

“This highly over rated, I could have stayed else where much cheater with the same comforts.”

Oct 31, 2007 by Craig from Erie, PA
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[10]

• Staff was very nice.
• Fitness and pool did not live up to expectations.

“Friendly helpful staff, rooms is typical, nothing special. Amenities are non existent, the pool is three feet deep and very small, no spa or whirlpool, and the fitness center very limited. Parking is at a premium and costs a minimum.”

Oct 26, 2007 by William from Oakland, TN
Overall Rating: 5
Cleanliness:[8] • Staff:[4] • Location:[8]

• Hotel was convenient to nearby restaurants and very close to falls.
• High price for parking at hotel.

“The hotel is really close to the falls, within walking distance. Many restaurants are also within walking distance of the hotel, so we did not have to fight the traffic or deal with finding a place to park. When I made reservations, I ask for a king or queen size bed, we were given two double beds, and we could not get the issue resolved. This was not the first time this has happened to us at a Radisson.”

Oct 24, 2007 by Tabatha from Toronto, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Spaciousness; facilities.
• Mattress was saggy.

“This hotel would serve families very well; has a pool, workout room, and restaurant.”

Sep 4, 2007 by Chris from Davie, FL
Overall Rating: 4
Cleanliness:[7] • Staff:[7] • Location:[8]

• Location.

“3 star at best.”

Aug 28, 2007 by Brian from Hatfield, PA
Overall Rating: 4
Cleanliness:[4] • Staff:[9] • Location:[4]

• Staff at front desk went beyond their expectations.
• No sleep number bed for a Radisson.

“Hotel charged $20 extra a night to park. Did not find out about this until check-in. Cleaning of the rooms was below par.”

Aug 24, 2007 by Michael from Croydon GB
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Central location, well appointed rooms.
• High car parking fees. View of falls was not as good as expected.

“A good hotel but having paid extra for a falls view room would have expected a full view not an obscured one.”

Jul 30, 2007 by Metchel from Hillsborough, NJ
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• It was clean and relatively close to attractions.

“It was family friendly. Relatively clean even though I had to request the room to e vacuumed after checking in. Needs to be downgraded to a 2.5 star hotel.”

Jul 29, 2007 by Ken from Hafb, MA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[8]

• Good location.
• Run-down floor hallways.

“Good overall but short of 3 star rating. Overall feel of room and facility is that it is "tourist worn-out" and needed to be cleaner and updated.”

Jul 25, 2007 by Mark from Grove City, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Vicinity. Cleanliness. Spacious rooms.
• Parking fee. Not being able to check in until 4 pm.

“Overall, it was a great hotel stay for my family and me. Location is excellent and rooms were more than adequate.”

Jul 20, 2007 by Frank S. from Pepperell, MA
Overall Rating: 3
Cleanliness:[7] • Staff:[7] • Location:[4]

• Availability to pool area.
• Air conditioner noisy, noise from other peoples showers, Wireless net not available in room. Lack of desk room. Parking charge $ 22.00.

“It was further away from downtown than we expected. Parking was too expensive for area. Hotel did not take any responsibility for dent on side of van acquired in their parking space.”

Jul 11, 2007 by Christine from Wainfleet
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Friendly staff, clean rooms, lots to do.
• Parking fee, but comparable to all other hotels I found in the area.

“The staff at this hotel is very helpful and friendly. We got to the hotel a little early and they held our luggage for us free of charge! When we got to our room, we were pleasantly surprised at the amount of room and the size of the Jacuzzi tub. There is a great pool and an arcade to keep the kids busy. The hotel also has a great location. It is very close (walking distance) to many of the famous attractions. I would recommend this hotel to everyone. We had a fabulous time!”

Jul 11, 2007 by Charles from Owings Mills, MD
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[7]

• Located close to falls but without the traffic.
• Though room was overall clean, there were empty beer bottles left in the room.

“Clean, good adult location, walking distance to the falls and the casino.”

Jul 9, 2007 by Charles from Owings Mills, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location was good, room was comfortable.
• Could not reserve non-smoking room.

“Good view of the fall and close to casino. Bed was very comfortable and room was roomy & clean. Paid $20 for parking with limited spaces. However, valet parking is available. Overall a great place to stay.”

Jul 8, 2007 by Rose from Jesup, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• My husband and I truly enjoyed our stay. The hotel was very clean.

“I definitely would recommend this hotel to anyone traveling away from home. The hotel was very clean. The staff was very friendly and helpful. My husband and I stayed here for two exciting nights. There were many attractions and restaurants within walking distance to the hotel. We thoroughly enjoyed our stay.”