User Reviews for Sheraton Hong Kong Hotel And Towers

Research User Reviews for Sheraton Hong Kong Hotel And Towers (1-20 of 27)

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Aug 29, 2007 by Dawn from Rolling Meadows, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Spectacular view of the harbor.
• The buffet breakfast was pricey but extensive.

“The Sheraton did not have a room in my price level ready, so they upgraded me to a harbor view room. I would recommend to anyone traveling paying the extra to have a harbor view. It was spectacular to wake up to and go to bed. The lobby is lovely and everyone was helpful. The location is easy to reach all major tourist destinations.”

Aug 29, 2007 by Irene from Highland Park, IL
Overall Rating: 9
Staff:[9] • Location:[10]

• The location was very convenient and everything was very tastefully done.
• I wish all the rooms had harbor views.

“The hotel exceeded my expectations. Everything was very comfortable. The staff was very friendly and efficient. I would recommend this hotel highly.”

Aug 21, 2007 by John from Palo Alto, CA
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[8]

• Location.
• Room was a closet (i.e., small). Concierge needs better training.

“Hotel is located in a nice location, next to the shops in Kowloon. However, there are many hotels in that area and I think I will try others next time. This is because the hotel room was very small, the fitness center had limited hours, there was no convenience store in the hotel for water, etc., there was no accessible lounge in the hotel, the Sky Bar had unexpected minimum charges and tried to hard sell certain overpriced wines, etc. Concierge did not seem to know the area well and could not explain simple directions to basic shops. Not a good experience at the hotel, but managed a good experience outside the hotel.”

Jul 17, 2006 by Frank from Milpitas, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Easy access with public transportation. Lots of restaurants to choose from. Allow guest to mix points and cash to awards.
• No guest parking.

“Good location for shopping. Friendly staff. Morton's of Chicago is right on the property. Harbor view is fantastic. Wish hotel to provide more bottle water...One bottle is not enough for two people...Free internet would be nice.”

Jul 13, 2006 by Aaron from New York, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Clean and near Victoria Harbor.
• Nothing special - not a five star hotel.

“The Sheraton is a decent hotel .”

Mar 13, 2006 by Eli from Great Neck, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, fast service, great staff.
• Nothing.

“Located in a perfect area, 5 minute walk to the ferry to town, great shopping area.”

Feb 6, 2006 by E. D. from Pleasanton, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location is good.
• It is not convenient to reach the Air Flyer Bus Station with luggage (s).

“In general, this hotel is OK for me, but, considering the price, I expected to stay at the JW Marriot Hong Kong hotel instead of the Sheraton TST hotel.”

Jan 4, 2006 by Bik from Ithaca, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spectacular harbor view from our room, from the gym and the roof-top swimming pool area. Free internet wireless connection in the lobby area.
• There is nothing that I did not like about this hotel.

“We booked 3 nights at the Sheraton Towers Hotel during Christmas but ended up staying for 4 nights because we really enjoyed this hotel. There are four things that we loved about this hotel. The harbor view, the bathroom, the location and the staff. We upgraded our room for about US$65 for a larger room with a harbor view with a full view of the light show (8:08 - 8:20pm). The glass bathroom is beautifully designed and the room is spacious. The location just could not be better, three blocks from the Star Ferry and at the heart of Tsimshatsui which is lined with restaurants and stores that cater to upscale or downscale shopping. The staff is most helpful and courteous.”

1 of 1 people found this review helpful.

Nov 23, 2005 by Stuart from San Jose, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very clean finish.
• Pool and spa area a little disappointing but still very good value.

“We would stay here again. Rooms are immaculate. You're within very easy reach of MTR tube stops. Can get free bus shuttle from Airport express to hotel. Nice view of HK island from bar near top floor.”

Aug 17, 2005 by Alice
Overall Rating: 10

• Very helpful guest relations person.
• Lousy view from my room.

“I thought it was excellent in terms of location and size. Eating options in the hotel were quite expensive however.”

Jul 13, 2005 by Benny
Overall Rating: 9

• Great location. Very clean. Excellent service. Great value for the price!

“This is a wonderful hotel in the heart of Tsim Sha Tsui. It is close to all the shops and the harbor front with easy access to Hong Kong island. It is clean, nicely decorated, and excellent service.”

Jun 30, 2005 by Shahn from Oklahoma City, OK
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• The potato skins were delicious, excellent room service.
• Getting a good view cost a fortune.

“The room service was very good and the guest services were helpful. The pool was extremely fun, but the sky lounge was a bit pretentious. Overall, excellent stay.”

Jun 12, 2005 by Jenny from Brewster, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I liked the location to the Star ferry, transportation and shopping.
• Not much restaurants besides ones in the hotel.

“Overall, I had a great stay at the Sheraton Hotel in Hong Kong. The staff was great and room was beautiful and clean. I would highly recommend this hotel to anyone visiting Kowloon, Hong Kong.”

Jun 3, 2005 by Ll from Seattle, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Airport transfer is more expensive than taxi. Absurdly expensive in-room internet.

“Excellent location in TST and truly 5-star service.”

Jun 2, 2005 by Ron from Rohnert Park, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• good safe choice for Kowloon business
• nothing apparant in one night stay

“Excellent location for all Kowloon highlights. Nice rooms with great beds. Good value.”

Mar 30, 2005 by Dian from Baytown, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Massage and facial...ooo la la! Pool and workout facilities were great.
• Not enough English tea bags in the room, nor sugar and cream

“The Sheraton Hong Kong Hotel Tower met all our expectations. All the luxuries we were hoping for at a great price. The only disappointment is that they were unwilling to upgrade us as a courtesy and we had to fight to get a non smoking room.”

Mar 10, 2005 by Hock from Cary, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“Overall a very good and safe place to stay.
The hotel restaurants are best and so the staffs.”

Mar 9, 2005 by Patrick from Brooklyn, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• The location is excellent and so close to so many things
• Room service is a bit slow

“For this price, the hotel offer excellent value”

Mar 2, 2005 by Peggy from Ringgold, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was a beautiful room. Very modern with glass sinks and desk.

“It was convenient to everything. The view was gorgeous. The room was ultra modern with glass everywhere. The service was quick. They just took care of everything and gave good directions. The bed was so comfortable which was a must for me with a bad back. We loved the room better than Hong Kong. Hong Kong was crowded and foggy the people were not friendly. We found the shopping extremely expensive or cheap junk.”

Jan 31, 2005 by Tom from Spokane, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• service staff great

“great location/ amenities/service/ room/ beautiful hotel”

Jan 10, 2005 by Dennis from San Francisco, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Clean and convenient. free wifi access in lobby.
• Further away from the harbor city shopping area.

“Nice place to get a room. Nice and clean. Service was great. Free wireless internet access in lobby. Conveniently located around busy sections of Tsim Sa Tsui.”

Dec 1, 2004 by Lawrence T. from Livermore
Overall Rating: 9

“Excellent location, excellent amenities, including available high-speed broadband access. Pleasant staff who always smiled. Evening bed turn-down a nice plus.”

Nov 30, 2004 by James B. from Glendale
Overall Rating: 10

“Fabulous hotel, location and service. Definitely 5 stars in all respects.”

Sep 28, 2004 by Andrew C. from Forest Hills
Overall Rating: 9

“The location was super - with beautiful views of the harbor. The pool also had great views. Wish the pool was open later than 9:00 and that the jacuzzis were open during the morning hours. They were closed for maintenance - which should have been done during the hours the pool was closed (9pm - 6 am).”

Sep 24, 2004 by Michael D. from Malibu
Overall Rating: 10

“Nice hotel, rooftop pool. They wouldn't upgrade me and as a Starwood Gold member I was disappointed. Delicious lunch buffet at the coffee shop. Easy walk to the Star ferry. The rooftop pool and view of Central would get me back here.”

Sep 17, 2004 by
Overall Rating: 9

“Spent six nights at the Kowloon Sheraton. Perfect location, small rooms but beautifully done with all amenities. Rooftop pool and hot tubs overlooking HK Island. Free red shiny apples by elevator. Enjoyed the stay and would bid for this property again.”

Sep 7, 2004 by Henvai W. from Somerset
Overall Rating: 10

“Excellent hotel deserve the 5 stars. The service is excellent. The bell waiters are attentive. The pool is small but given the lack of space in Hong Kong such a pool is luxurious item. I enjoyed the stay particularly having it in such a good price.”