User Reviews for Arora International Manchester

Research User Reviews for Arora International Manchester (1-20 of 57)

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Mar 11, 2008 by Cory from Auckland, NZ
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very helpful desk staff and bell boy.
• Airline crews from British Airways and American making noise throughout the night.

“The Hotel staff was very friendly and knowledgeable about Manchester. One in particular, Paris, was even able to recommend a nice restaurant called Gaucho, which was the best steak restaurant we had ever been to. All and all a nice place.”

May 13, 2005 by Hotel Guest
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Extremely comfortable beds. Quiet room. Spotlessly clean.
• The seating in reception was a bit too funky - prefer something smarter.

“Very central location - just round the corner from St Peter's Square Metrolink stop. Recommend Crisp Grill & Restaurant across the road.”

1 of 1 people found this review helpful.

May 2, 2005 by Katherine from South Bend, United States
Overall Rating: 10
Cleanliness:[8] • Staff:[10] •

• Excellent rooms,good service and central location but no noise to speak of.
• A couple of maintenance issues but otherwise no complaints

“The hotel is situated on the edge of Chinatown in the city centre with many good restaurants within 2 minutes walk. The rooms are spacious and well maintained with good temperature control. The bathrooms are of an even higher standard with lots of room wi”

1 of 1 people found this review helpful.

May 1, 2005 by Simon from Weston-super-Mare, United Kingdom
Overall Rating: 4
Cleanliness:[8] • Staff:[4] •

• Room was good size, clean and King Size bed was very comfortable.
• Information regarding parking,breakfast,meal times,etc very poor.Staff not very welcoming.

“Booked hotel after much deliberation.We thought that it seemed to be quite up market and contemporary in design etc.Decor is very modern and the rooms were spotlessly clean but lacked any character.
Upon checking in we were given the bare minimum of info”

Mar 16, 2005 by sarah from Ibrox, United Kingdom
Overall Rating: 8
Cleanliness:[10] • Staff:[8] •

“I thought the hotel was extremely pleasant, it had a very calming modern feel throughout and I would definately consider staying there again. As I had read such great reviews about this hotel, I was expecting more of a 'wow' factor that wasn't really there. However overall the hotel was of a very good 3/4* standard.”

Feb 23, 2005 by Anonymous
Overall Rating: 7
Cleanliness:[10] • Staff:[4] •

• Funky design and furnishing of the hotel. Excellent central location.
• Very limited and uninviting lounge area.

“The design and finish throughout the hotel was to a very high standard.

However, there wasn't a warm welcome and the staff seemed inexperienced, undertrained and uncomfortable with personal service. Just one example - having ordered a bottle of sparkling water through room service, a vase like container of water was presented at the door and handed over - no tray, no glasses! However, having left my specs at the hotel on departure, the receptionist was quick to offer to post them on to me, which was appreciated.

Appeared to be a little stingy on some things eg. one bar of soap and no biscuits with the coffee in the room and for some reason we couldn't receive Radio 4 in the room although other channels were available.

This hotel has a lot of potential when the staff are trained to give relaxed but professional service.”

Feb 15, 2005 by Rajvir from Stafford, United Kingdom
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• Friendly staff, contemporary decor and great loaction

“Found the whole experience satisfying and enjoyable. Will def stay again”

Feb 11, 2005 by Stephanie from Edinburgh, United Kingdom
Overall Rating: 8
Cleanliness:[10] • Staff:[8] •

• It was modern, good location, nice change compared to other hotels, clean & good bathroom
• Room was too hot, no ashtray, not enough local info - dining, eating, sight-seeing

“After a few wrong turns we finally found the hotel & the nearest NCP carpark (the Piaza, 2nd street on the right after the hotel). The hotel was modern without being pretentious & check-in was quick. It was easy to get to other areas of Manchester even though we did wander aimlessly - never got lost though! We even found a good pub (Grand Central) where we could drink & listen to decent music - the bar staff were very friendly too. We did find the room too hot & no temperature control and the window would only open a wee bit so not much of a draught was able to get in, BUT I loved the bathroom/shower. We could have done with more information about Manchester in the room but as I said we mamanged to find our way around pretty easily. We were seeing a band at the MEN Arena & that was also within easy walking distance, approx 10-15 mins walking. We enjoyed our stay and the room was good but can't comment on anything else as we did not use the other facilities. I would definately recommend the Arora to anyone staying in Manchester”

Feb 9, 2005 by Anonymous
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Good clean and comfortable accomadation. Great location and value for money

“The accomadation was very good. Rooms where adeqaute in size but where comfortable and clean and everything you needd was close at hand. The location of the hotel was excellent you where withing a short stroll of eveything from shops restaurants, the tram adn train stations.”

Feb 4, 2005 by Catherine from Arnhem, Netherlands
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Very friendly staff. Jeffrey helped me out with a practise music room in the early morning. I had to play an audition. So I am very grateful.
• Does not apply

“Though booked by Mrs Sansom it was me, Detmar Leertouwer staying. It was an overall good experience. Thank you!!”

Feb 1, 2005 by Linda from St. Annes, United Kingdom
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• Everything. Large bath, refrigerator & safe in room.
• Fire alarm going off do to another guest.

“Except for the fire alarm going off in the middle of the night, our stay was perfect. The staff, accommodation & food were all top marks. Our toddler found the room to be top notch as well.”

Jan 25, 2005 by Alexandra from Balham, United Kingdom
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• mostly spacious rooms mostly good working order clean new decor speakers in bathroom friendly staff
• walk-in shower drain blocked in one room speaker in bathroom did not work in one room

“The staff are very friendly, efficient and helpful. I liked the decor and the fact it is all new. The standard of cleanliness was high. The breakfast was nice but as a business traveller I would have liked the option of a mini-breakfast as did not have time for a full breakfast and there was no small option e.g. just cereal. The size of the rooms varied - the first room I stayed in was brilliant and roomy but the last one (603) was a bit small and the drain in the walk-in shower was blocked meaning the bathroom was always flooded, also the speaker in the bathroom didn't seem to work. But I would definitely stay again and did recommend it to the rest of the party I was travelling with who changed their bookings at other hotels to stay at the Arora.”

Jan 22, 2005 by Allan from Glen Vine, United Kingdom
Overall Rating: 9
Cleanliness:[10] • Staff:[6] •

• Very comfortable beds, all decor in great order as hotel recently built.
• In room dining poor, no breakfast in room service available. No mini bar in room.

“Great hotel as long as you don't want to eat in the rooms!”

Jan 11, 2005 by Anonymous
Overall Rating: 8
Cleanliness:[8] • Staff:[10] •

• Overall the hotel was very clean, comfortable and well worth the money spent.
• None

“A clean, professionally run hotel with exceptionally comfortable beds and large rooms. I was impressed with the cleanliness and the room service food was very nice (although the portions were a little small - but aren't they always!).

The location is excellent and the hotel provided excellent value for money. I felt comfortable staying in this hotel and would recommend to a friend.

The hotel was not aware of my booking when I arrived, which was a little scary. This could have had more serious consequences if the hotel were busier, i.e. no available rooms. However, this was not the case and the hotel honoured the booking on production of my Active Reservations receipt and assigned me a suitable room.

This would make me think twice about booking with Active Reservations, which is unfortunate as everything else about the whole process has been excellent. However, the hotel receiving the booking is arguably the most important part of the booking process.

Perhaps, simply telephoning the hotel once a booking has been made would suffice. However, I did place my booking 48 hours in advance, so ample notice was given. I will always be checking with hotel over the phone when I book on-line in the future.”

Jan 8, 2005 by Glenn from Bournemouth, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[8] •

• Superb room, beautifully furnished with excellent facilities.

“This is a great hotel. This was my 2nd stay and wouldn't hesitate to book here again. The only criticism I have is that the car park that the hotel is in partnership with (50% discount) is a 5-minute walk away so on a rainy day you could well get very wet!”

Dec 23, 2004 by Anonymous
Overall Rating: 8
Cleanliness:[10] • Staff:[8] •

• nice decor and comfortable bed
• noisy air conditioning vents

“Very nice large sized rooms with lovely interiors and bathroom.”

Dec 21, 2004 by Gill from Liverpool, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Great room.

“Spotlessly clean hotel/room. Friendly staff. Good service. Luxurious bed. Discount on overnight parking '8.00 instead of '16.00. Bar/restaurant a bit pricey. No draught beers served. Sandwiches only from room service after 10.30pm.”

1 of 1 people found this review helpful.

Dec 15, 2004 by Anonymous
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• very clean, efficient and friendly

“The hotel staff are friendly and not too trendy or standoffish which has been my experience in other Manchester Hotels.

The bar and restaurant in the basement are outstanding, and the service was excellent”

Dec 15, 2004 by Anonymous
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• The absolute cleanliness and comfort of the room.
• There was nothing that we did not like.

“I feel that we chose very well when we booked the Arora as we had no knowledge of any of the hotels in the area.
We were not very pleased at being awakened at 3.00am by some joker setting off the fire alarm but this was not the hotel's fault.

Just one small point - ask the barman downstairs to cheer up a bit!”

Dec 9, 2004 by Michael from Wallasey, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Very Clean, everything we needed in room. Excellent

“The Hotel and staff were excellent, couldn't fault at all. The only problem I had was parking my car.”

Dec 9, 2004 by mark from BRIGHTON, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• central, clean, value for money, can't be faulted

“on 1st appearance, hotel looked new, clean, modern.. staff very helpfull.. the staff seemed to regonize customers very quickly. The room was spotless, furnished to a very high standard, (our room was disable friendly). 2nd appearance... could fault the hotel or staff. We slept in on last day (sunday) due to wedding the nite before, we woke at 4pm and noticed the chamber maids had left note stating they'd hadn't been in due to do not disturd sign. If we called reception by 3.30pm the room would be cleaned.. we thought we would leave it for the last nite. At 4.30pm we went out for fresh air and when we returned after a hour, the room had been cleaned, towels changed, obviously the reception staff pay attention to whom their guest are. I've never come across this before.”

Dec 4, 2004 by Dave from SWINDON, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Tidy, spacious, fresh and friendly
• The Active Hotels website specified a fully equiped gym. The only had two running machines and a bike. No upper body equipment. Disappointing Gym.

“Excellent quality hotel. Very spacious, fresh looking with friendly hotel staff. Ideal location for both business and pleasure.
Active Hotels web site misleading regarding the Gym, should be corrected or hotel improve on the Gym facilities.”

Nov 30, 2004 by Anonymous
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Location to city centre and hotel room was nicely decorated
• The heat in the room

“Had a very good time and intend returning in not to distant future”

Nov 18, 2004 by John from Clydebank, United Kingdom
Overall Rating: 7
Cleanliness:[8] • Staff:[6] •

• Central, easy access to city centre. Air conditioning was a bonus
• Surprised there was no draught beer in the bar and the closing time being too early.

“very pleased with the hotel overall. I was in room 306 and you had to go through many doors to get there. A review of door requirements may be worthwhile.”

Nov 4, 2004 by Adam from Bradford, United Kingdom
Overall Rating: 7
Cleanliness:[10] • Staff:[4] •

• The location, very clean, quiet at night.
• very basic rooms for price, poor bar staff not friendly or welcoming.

“The overall stay in the hotel Arora was adequate, the location close to shopping centers and bars was excellent. The hotel itself was superbly maintained and very clean. The reception staff were very helpful and welcoming although the bar staff were quite the opposite making us feel unwelcome and the need to leave after one drink. The rooms were basic for the price but were very clean, full credit must go to the cleaning staff who were very friendly.”

Nov 2, 2004 by Carys from Mynytho, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Rooms spacious and clean. Staff very helpful, requests for extra pillows, towels sorted within minutes.
• Noisy air conditioning system. Very hot in bedrooms

“Centrally located hotel,right next to Chinatown and a couple of minutes walk from shopping centre.
Double / Double room very spacious with small sitting area. Very comfortable beds and pillows.
Staff very helpful. Children in our party made to feel welcome.
Excellent cocktails in the bar although quite expensive!Non alcoholic cocktails made for the children.
Noisy air con, was switched off on request however noise remained, this is the only fault.
On check out we were asked to pay a '42 bar bill which was not ours! However this was dealt with quickly.”

Nov 2, 2004 by Anonymous
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Friendly and helpful staff. Plush-looking room. Extremely reasonable and affordable price.
• Nothing.

“I would definitely reccommend the Arora International to anyone wishing to stay in Manchester. The hotel is in a central location; perfect for those wishing to explore the city with a main train station nearby. The reception area was modern looking and impressive, and staffed by friendly and helpful employees. The room itself was fantastic; clean, and tastefully decorated with a modern but welcoming feel.Every facility had been thought of (iron, safe etc)and the bathroom looked straight out of a showroom.The hotel was also incredibly cheap ('79 per room, per night) which allowed us to stay in a 4* hotel for a 2* price.”

Nov 1, 2004 by Anonymous
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Modern and central location
• No wireless internet/broadband access

“The hotel was very modern and the room superb (Queens Superior).
The Obsidian bar was excellent.
I wouldn't have found this hotel without Active Hotels.”

Oct 28, 2004 by Jon from castlederg, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• clean,modern,friendly staff, good loation
• early closing bar , breakfast over priced

“Excellent location, very friendly staff, rooms are as good as any 5* I have stayed in, really couldn't fault it.
Will return to it on my next trip to Manchester.”

Oct 25, 2004 by Anonymous
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• it was very clean and comfortable, and the staff were very helpful
• N/A

“No problems regarding the stay and would definatley choose the hotel again in the near future.”

Oct 21, 2004 by gary from stoke on trent, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• MODERN,IDEALY LOCATED

“COULD NOT FAULT THE HOTEL IN ANY WAY BUT WOULD OF LIKED MORE INFORMATION ON PARKING”

Oct 20, 2004 by Anonymous
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

“excellent hotel in a great location.very comfortable accomodation with a superb bed!fantastic cocktail menu in the bar and great service too.will definitely return.”

Oct 20, 2004 by Paul from Chesterfield, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Comfy beds, cleanliness, lovely bathroom, friendly staff

“My overall stay at the hotel was excellent, the room was lovely and clean and very modern. The staff were friendly although we didn't have much call to use them. The only fall down was that the shower head wouldn't stay up whilst in use. Also would have been useful to have information in the room as to check out times and times for meals etc, all we had was a menu. I really enjoyed the stay and it was the comfiest nights sleep i've had in a while - the beds were fantastic!!”

Oct 20, 2004 by Jacqui from Dullatur, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Cleanliness of everything. .
• As this isa very new hotel, everything about it was excellent

“This hotel was excellent and great value for money. Being situated right in Chinatown, it is handy for restaurants, night life, shopping, the lot! We really enjoyed ourselves and would certainly use this hotel again.
Thank you.”

Oct 19, 2004 by Michelle from Clitheroe, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• It was very comfortable and relaxing with excellent bathroom facilities.

“We only stayed overnight and therefore did not have the time to use the gym or restaurant. We were not informed, however, when booking in where these were located in the hotel. It would have been good to have in the room details of where to find these facilities and the prices of using them. We were also not informed of the times for breakfast. Other than these few points, we had an excellent stay and will definately recommend this hotel to friends and family.”

Oct 11, 2004 by Anonymous
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

“splendid”

Oct 10, 2004 by Stephen from Ballynahinch, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Conviently situated, comfortable, clean, friendly helpful staff and above all a superb breakfast.
• There was no information in the room re: local activities, places of interest etc. or about the hotel itself.

“I researched where this hotel was so I got what I expected and was very happy with my choice. I would go again.”

Oct 9, 2004 by Anonymous
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• Large room , light and airy, large queen beds, excellent bathroom
• Central convenient location. Good discount rate for the local Car Park. Good restaurants nearby.

“More interior photoes of the bedrooms.”

Sep 29, 2004 by Carmel from Liverpool, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Furnishings of the hotel; friendly and helpful check in staff.
• Slow service at breakfast on Sunday morning.

“The rooms were clean and well furnished with good attention to detail. Good sized bathroom, although bath was a bit short. Bed was ample and comfortable and room was warm. Hotel itself well provided with small lounges and the decoration was airy and pleasing. Food at breakfast was good, despite slow service, but we didn't have dinner. The bar was well stocked and the staff were efficient and friendly.”

Sep 25, 2004 by Anonymous
Overall Rating: 9
Cleanliness:[10] • Staff:[8] •

• The accommodation is close to businesses and amenities that I had to visit
• There are no car park facilities

“My overall impression is, the hotel is a friendly, comfortable place to stay but after a long drive I would prefer the hotel to have a car park. Having to walk for 5 minutes from the NCP in the rain is not a pleasant experience.”

Sep 23, 2004 by Daniel from Manchester, United Kingdom
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• Fantastic bed - nice bathrrom
• Slightly fuzzy tv reception, came in at 10.30 on a Sunday night and no bar available only room service :(

“Really nice place, friendly staff, good location for a night out in Manchester.”

Sep 17, 2004 by Anonymous
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• central, easy to find, comfortable beds, efficient heating system
• windows didn't open very far in the room

“I would definitely stay in this hotel again. The staff were very friendly and courteous. I only had to ask for anything I needed and it was done almost straight away. Next time I will use the gym and have a meal in the hotel restaurant.”

Sep 16, 2004 by Anonymous
Overall Rating: 9
Cleanliness:[10] • Staff:[8] •

• Clean, modern surroundings. Close to city centre.
• Can't think of any.

“Clean, crisp, modern surroundings. Close to the city centre and easy to find (which is important in a strange city). The staff were friendly and helpful and the accommodation was excellent value for money.”

Sep 15, 2004 by nicholas from sheffield, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Friendly staff, excellent rooms, lively bar and restaurant.
• Could be rather hot in room, but this is just a v small thing.

“Friendly staff, well located right in the centre and excellent rooms restaurant and bar. If you are considering a weekend break in manchester this is one of the better places to stay.”

Sep 15, 2004 by Jane from Tamworth, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• The rooms were very stylish and the hotel has an excellent central location.
• Difficult to find!

“We had a lovely night in Manchester and the hotel was really impressive.”

Sep 8, 2004 by jillian from crumpsall, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

“hotel room fab thank you ,stayed for manchester pride”

Sep 8, 2004 by Anonymous
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Impecable service, five-star quality hotel, lovely staff, clean and very comfortable, very centrally located
• None...

“I totally recommend this hotel. It is actually advertised as a 3 star hotel, but is the quality of a 5-star (Not to mention the prices of a 3-star). Large very comfortbale rooms. Everything is new. Excellent staff. Overall, one of the best value hotels I have ever stayed in.”

Aug 27, 2004 by Phil from North Shields, United Kingdom
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• Stylish, clean rooms and friendly, efficient service.
• Could do with a car park

“Very impressed with this hotel, especially at the discount prices on this site. Was very stylish and beautifully clean throughout and the staff were courteous and friendly without being too formal. The room and its facilities were first rate, although the shower was a bit complex! Overall, a first rate hotel - I hope they continue as they've started.”

Aug 25, 2004 by Shelley from Billingham, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• excellent room, excellent breakfast, nice freindly staff, no problem getting back in very late at night as there is 24 hr desk
• no parking provided although the recomended parking was secure was only round the corner and only cost '13.50 for the stay

“Booked this hotel as it seemed to be in the centre it was :- everything from shops to restaurents and bars all within walking distance.
Rooms bright and airy the overall impression of this hotel was excellent the exterior seems quite old yet interior is modern and minimal in the hotel foyer for example the seating was those cool weird shaped chairs not stuffy looking armchairs.
Listening to the television through the bathroom speakers was a cool idea too and the family double double room we had even had kids choice on TV- although we didnt need it.

Overall an excelent choice and would return”

Aug 20, 2004 by Martin from Nuneaton, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Excellent value and location; friendly staff; room service food was fast and of very high quality
• Radio channel on tv have stopped working since my last visit

“Highly recommended”