User Reviews for Radisson Hotel Calgary Airport

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Oct 18, 2009 by Judy from Edmonton,Canada
Overall Rating: 8

• Location to shopping.

“Clean, renovated, helpful staff.”

Sep 29, 2009 by Donna from Comox,Canada
Overall Rating: 6

• Nice room, good service.
• Location - highway noise.

“Nicely updated accommodation, good service but very noisy on the highway side of the hotel. Renovations in progress make relaxation unlikely. Pool area is dismal. Rooms face onto the Trans-Canada highway, a major truck route so don't expect much sleep even though the beds are great.”

Aug 31, 2009 by Betty Lou from Lacombe,Canada
Overall Rating: 9

• Excellent location, close to Deer foot trail.
• Bathroom was very outdated.

“They were renovating the exterior of the building so you could not access the balcony.”

Aug 19, 2009 by Linda from Boonton,NJ
Overall Rating: 9

• Room was spacious, bed was comfortable, and the bathroom was clean.
• Luckily massive construction was halted for the weekend while we were there!

“Excellent.”

Aug 12, 2009 by Grace from Carlsbad,CA
Overall Rating: 9

• Good rate, clean, spacious, friendly and extra values.
• A
  bit noise if you stay at the room face the main street.

“We read a lot bad reviews about this hotel. We stayed here two separate days and were very pleased with everything. The hotel is in renovation and did not bother us since we were out during the day. We used the shutter service to and from the airport. We were picked up within 20 minutes after we made the call. We requested to take us to the airport, the bus driver came on time the next morning at 6:00 am. The room and bath room are spacious and very clean, the bed even has adjustable control for firmness. On top they provided refrigerator and the microwave oven, one free water bottle I stayed at downtown Hyatt Regency, it did not provide any of those amenities and I paid $25 parking. The parking is free too. The hotel is being remodeled and looked really good. The front desk people are very courteous and helpful.”

Jul 20, 2009 by Jan from Las Vegas,NV
Overall Rating: 7

• Lobby gave a good impression.
• Noise, construction on hotel, carpets needed replacing.

“Nice hotel but not really 3-star upscale. The lobby gave a good first impression. The room was very clean and in good condition though the carpet needed replacing. The room was noisy from street noises and hall noises. And area the hotel was located in felt somewhat commercial/industrial and wasn't near any city or visitor attractions.”

Jul 10, 2009 by Kay from Canada,Canada
Overall Rating: 5

• They changed my room at 1st request.
• Under construction and dark.

“Hotel was under renovation so no door or window could be opened. 1st floor rooms were icky and felt old but hotel moved willingly to 6th floor. It was newer and okay. Hotel was quiet and people were nice. Bar and bartender were good.”

Apr 26, 2009 by Iain from Bristol,Canada
Overall Rating: 9

• Super service and very friendly.

“Excellent in every way, prompt service, courteous and friendly.”

Sep 12, 2008 by Jeff from Edmonton, AB CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Good location.
• The hotel looks old, bed was not comfortable.

“Good location to travel attractions, but was located to near a pub and parking space was hard to find. The bed function was completed broken during the second day of our stay.”

Sep 4, 2008 by Klint from Edmonton, AB CA
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[8]

• Good food.
• Outdated rooms, hot!

“Common area; lounge and restaurant are nice. Food is excellent. The rooms are outdated and extremely warm.”

Aug 29, 2008 by Sherry from Lethbridge, AB CA
Overall Rating: 3
Cleanliness:[1] • Staff:[5] • Location:[7]

• Free parking.
• Poor housekeeping.

“I found a piece of a cracker in my bed, the floor was dirty, the ice bucket and glasses in the room were not refreshed daily and there was a finger nail clipping in the drawer beside the bed. I complained to the front desk, twice, but it did not improve things very much.”

Aug 24, 2008 by Bernice from Boynton Beach, FL
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[7]

• It was fairly convenient and most of the staff was helpful.
• We were out sightseeing and when we returned to the hotel, our room door was open. The pool & hot tub were not clean.

“Our room was adequate and clean. However, I have never seen such an unclean pool area. The tiles at the bottom of the pool were filthy with what looked like mold or mildew. I was afraid to use the pool or hot tub.”

Aug 17, 2008 by Robyn from Sherwood Park, AB CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Friendly staff, upscale lobby, pool, quiet room.
• The rooms are quite small, food prices very high.

“This hotel is easy to get to from the main highway and airport. The staff is friendly and the main lobby is very classy. There is a nice lounge as well as a restaurant but their prices are very high. We liked the fact that the pool and Jacuzzi were not busy and we basically had them all to ourselves. I would stay there again.”

Jul 31, 2008 by Carla from Phoenix, AZ
Overall Rating: 1
Cleanliness:[3] • Staff:[4] • Location:[10]

• Location.
• Bed; pillows, dirty shower, particle board falling off ceiling in shower stall.

“This hotel was dreary, dingy and depressing. It is in dire need of remodeling and updating. Good location, but unattractive and uncomfortable accommodations.”

Jul 28, 2008 by Leonard from Boynton Beach, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[2]

• Comfortable, clean room.
• Not exactly at the airport.

“Probably the best airport hotel in the area but not exactly close.”

Jul 21, 2008 by Brian from Blue Point, NY
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[7]

• Nothing.
• The hotel has unsanitary housekeeping practices.

“This hotel is a two star hotel. They also do not wash their water glasses and coffer mugs that are provided in the room. A quick rinse by the housekeeper and back on the vanity. Disgusting. Complaints to both the housekeeping manager and the General Manager failed to resolve the issue. The problem remained throughout the four night stay.”

Jul 20, 2008 by Gretchen from Palm City, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• The bed was very comfortable, and the gym convenient.
• Certain floors were secure, which needed you to swipe your room key.

“The location was good, staff was competent, and the room was very comfortable. We stayed at the same hotel a week earlier and had a dirty room.”

Jul 14, 2008 by Gretchen from Palm City, FL
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[5]

• The pool and lobby looked nice.
• Room was small and noisy.

“The hotel itself was nice, but considering the majority of our time was in the room, I was disappointed with the room size. In addition, there was a continuous machine sound which was annoying.”

Jul 7, 2008 by Graham
Overall Rating: 2

• When we complained about the standard of the room the reception sent a cleaner.

“Not happy. We expected a pleasant stay. Having had to sleep in a dirty unclean room all the hotel offered us was a free breakfast. We will never stay here again and do not recommend it.”

Jul 2, 2008 by Vince from Edmonton, AB CA
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[8]

• Good amenities and clean hotel lobby.
• The room was horrible. The tube did not drain so you are standing in filth while you shower. The Shower knobs were held together by screws.

“Gross washroom. But they tried to make everything better by offering free lunch.”

Jun 30, 2008 by Vijay from Brooklyn, NY
Overall Rating: 3
Cleanliness:[5] • Staff:[10] • Location:[8]

• Very friendly staff, easily accessible to airport.
• Seems badly in need of renovation, super slow internet.

“The rooms have a smoky smell and I found a woman's hair on my towel. The staff was really friendly and nice, but that doesn't make up for the quality of the rooms. The equipment in the gym is ancient and rusty.”

May 24, 2008 by Terrie from Boise, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The remodel, the bed sleep number, the lobby.
• The rooms are just a tad small.

“Very good experience, the work that went into the remodel is very well done, the updated look of the bed linens was also appealing, the bed itself a dream. Everyone was very helpful and accommodating, just what you'd expect from a higher class establishment! Thanks Radisson!”

May 23, 2008 by Marilyn from Guelph, ON CA
Overall Rating: 1
Cleanliness:[1] • Staff:[9] • Location:[10]

• Staff, close to airport.
• Room was in disrepair, nothing was done to correct this problem. I was assaulted twice my partner 3 time. by other hotel persons.

“Our room was in disrepair, there was no available rooms in the hotel. Had to spend 3 sleepless nights, till a room became available as the bed in the room was broken. In addition, my partner and I were assaulted by unsupervised children in the pool (20 - 30) whipping toys across the pool at one another. My partner was also assaulted another time by another patron. Nothing was done by the hotel. We were given inferior product and service. I did not get my money worth.”

May 2, 2008 by Pamela from Oliver, BC CA
Overall Rating: 5
Cleanliness:[7] • Staff:[3] • Location:[8]

• Late night food, not good but available.
• Tacky dcor.

“Expensive for what you get compared to other airport hotels around the world. Great transport driver form airport, Sultan well done! Other than that, try somewhere else.”

Apr 24, 2008 by Shelly from Regina, SK CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff friendly & quick with check in. Room ready & exactly what we wanted. Very accommodating.
• Found restaurant a little expensive - but service good, limited selection.

“Very convenient to airport - allowed us to park our vehicle there at no cost & free shuttle to airport - exactly what we needed. Staff amazing & quick & room ready - no hitches. Room nice - not fancy or extravagant - but perfect for the traveler.”

Apr 21, 2008 by Daniel from Westbank, BC CA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[2]

• Staff at front desk was businesslike and helpful.
• It says it is an airport hotel but it is $30 cab ride away from the airport.

“The term airport hotel is deceptive as it is not very close to the airport hotel. This is a deceptive marketing practice. Staff at hotel is great and room was clean.”

Mar 23, 2008 by Jason, A. from Innisfil, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Good location and price, nice size rooms.
• Nothing.

“Good hotel for a stopover at the airport. All flight attendants and pilots use this hotel.”

Mar 10, 2008 by Ranae from Buena Vista, SK CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• Location, nice lobby and seating area, had a pool.
• The beds were terrible in the room we stayed in.

“The location is perfect for out of town travelers using the airport. We were even able to park our vehicle at the hotel while we were away. They have shuttle service to the airport. The restaurant food was good but the beds in our room were terrible. It is very noisy when you or your neighbor runs water.”

Feb 17, 2008 by Carl from Mountain View, CA
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[4]

• The entrance atrium was nice.
• The room and furnishings seemed very "budget".

“My room seemed to be a more "budget" oriented room but it was clean and functional. The hotel is actually no where near the airport even though it is has "airport" in its name. On the taxi ride to the hotel from the airport, the taxi passed about 20 other hotels that were closer to the airport. The Delta Airport hotel is the only hotel that is actually at the airport.”

Feb 15, 2008 by Jerry from Marietta, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Free shuttle service, comfortable beds.
• Was a little further from the airport than I thought it would be.

“Good value, very comfortable beds (sleep number mattress). Convenient shuttle service to and from airport. I would definitely stay there again.”

Jan 26, 2008 by Kevin K. from Mableton, GA
Overall Rating: 3
Cleanliness:[2] • Staff:[1] • Location:[5]

• The location was acceptable.
• The hotel was dirty and by no means above a 2 star hotel.

“The rooms were dirty and dated. The staff was rude and less than helpful. I would not recommend this hotel to anyone.”

Jan 11, 2008 by Garth from North Vancouver, BC CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Close to the office I visited.
• Longer distance from the airport than expected.

“The halls and the room had a bad odor and the rooms need renovating. Price too high for the facilities provided.”

Oct 6, 2007 by Henry from Reinfeld, MB CA
Overall Rating: 3
Cleanliness:[8] • Staff:[1] • Location:[4]

• Room was nice staff was rude.
• Staff was rude and not helpful in anyway was more of a bother to them

“Would never stay there again liked the room disliked the staff. They treat you like you are a bother to them if you call them on the phone or if you go to the desk they will try to ignore you.”

Sep 20, 2007 by Dolores from Sun Cty, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• The staff and conveniences at the hotel were very nice.
• Room was very warm, ac did not work.

“The hotel is very nice and comfortable. I would stay here again.”

Aug 17, 2007 by Aaron from St. Albert, AB CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff were nice
• Noisy at times

“Good for the price. Nothing bad nothing special.”

Jul 12, 2007 by Craig from Fresno, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[8]

• The Botanical Restaurant.
• The faulty elevators.

“This seems to be an older hotel. The staff was friendly and helpful. The sleep number beds were new experience for me, but did not particularly add to the experience. There is convenient access to Deerfield Trail and the airport. The hotel for us was functional, but overpriced for the level of quality.”

Jul 3, 2007 by Terri from Oostburg, WI
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[6]

• I liked the closeness to the airport.
• The bathroom had a leaking toilet and very loud banging in the plumbing from the next room at 6:00am.

“I found the staff at the desk to be somewhat rude and not very helpful when we had a problem with our room.”

May 21, 2007 by james from chicago
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[4]

• Room had not been cleaned.

“I have never stopped in a hotel so dirty. The bathroom was full of other people¿s hair. I don't think the sheets had been changed as there was hair in them as well. The carpet was grubby. I found someone else food behind the chair. Very unpleasant and will never stay here again.”

May 9, 2007 by Denni from Cranbrook, BC CA
Overall Rating: 4
Cleanliness:[6] • Staff:[8] • Location:[10]

• Very elegant and spacious, with all the amenities.
• The room, the bed spreads and pillows.

“The hotel itself was very nice and elegant on the first impression. The pillows were awful, the bedspread was old and worn, no hairdryer, fridge or anything extra. The best way to describe it: a skuzzy motel room on the bottom floor of a very nice hotel.”

Oct 2, 2006 by Charles from Sunnyvale, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• There was a good restaurant on the premises.
• The room furnishings were a little old and I had to fix the Internet connection.

“The staff was friendly and the shuttle service was efficient. The restaurant was pleasant. The room needs to be updated with a leaky faucet, poor Internet hookup and worn furniture. The room was clean but showed signs of wear.”

Sep 27, 2006 by Jerry U. from Hamlin, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[1]

• Small, dirty room. First floor by parking lot. No toilet paper or tissues or light bulbs, etc..

“This was a poor choice. We stayed at Hyatt downtown- same price- 10x's better.”

Sep 10, 2006 by Willie from Wyoming, MI
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[8]

• Nice lobby.
• Room seemed a little less than what is expected in a 3 star hotel.

“Conveniently located; airport shuttle service very handy.”

Sep 7, 2006 by Greg from Donna, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[1]

• Clean.
• Indoor pool, but not heated.

“Horrible location- industrial area. Absolutely nothing to do/ see/ eat without a rental car.”

1 of 1 people found this review helpful.

Aug 24, 2006 by Kim from Red Deer, AB CA
Overall Rating: 7
Cleanliness:[4] • Staff:[7] • Location:[9]

• Restaurant, close to deer foot main artery, pool hot tub.
• Pillows were like two silver dollar pancakes, rugs were not clean and other peoples hair was in bathroom.

“Very nice lobby, had stayed previously and had a nicer room, hotel definitely needs to upgrade beds and linens, and have cleaning staff do a more through job cleaning, room repairs also need to be done, I had no stopper to have a bath and the trap above the tub the drywall was peeling off and hanging”

Aug 14, 2006 by Kim from Red Deer, AB CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Pool, hot tub and exercise room, restaurant was good.
• Don't like heights we were on the ninth floor.

“Very clean, they upgraded us to a larger room as our original room was not ready on arrival, our room had a sleep magic bed and Internet access, very close to shopping and deer foot trail, great view of the city.”

Aug 10, 2006 by Leanna from Lethbridge, AB CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Great sleep number bed, duvet and feather pillows.
• NA

“We were treated very well at check-in and upgraded to a King room with the Sleep Number bed and great duvet and lots of pillows. They did say though that we would have robes also, which were not in the room, but that was not a problem. It was the most comfortable bed I've ever slept in in a hotel. We also liked the fact that the whole hotel was non-smoking.”

Aug 5, 2006 by Tammy from Maple Ridge, BC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I had absolutely no problems.
• I can't think of anything I did not like.

“Good location. Easy to find. Staff friendly. Clean and comfortable room. I would stay at this hotel again.”

Jun 24, 2005 by Sandy from Dripping Springs, TX
Overall Rating: 1
Cleanliness:[4] • Staff:[7] • Location:[8]

• Location was convenient to the airport. Shuttle bus driver was great!
• Room was shabby. Food service in the restaurant was poor. My meal (fish) was not fully cooked and there was no offer to compensate.

“I was not very pleased with the whole experience with the exception of the location and shuttle service from airport. Hotel personnel were not very helpful and I was disappointed in the condition of the room. The restaurant food was undercooked and there was not an effort to fix this problem when I reported it.”

Apr 22, 2005 by Jawaad from Brossard, NY
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[7]

• Staff was extremely helpful and bent over backwards to help me
• The exterior looked like a dump, and there was no parking

“Great hotel for the money, but I wouldn't stay there except as a short stop before going to the airport (which is what I did). People were insanely helpful, but the hotel was also extremely busy and there was literally no space to park except far away. Due to a foot injury, it was extremely difficult for me to walk back and forth all the time, which made my stay a bit difficult.”

Apr 11, 2005 by Keith from Riverside, CA
Overall Rating: 10
Cleanliness:[7] • Staff:[8] • Location:[7]

• Convenient to both the city and the airport, and well apppointed.

“Well appointed lobby and rooms, and convenient to the airport or the city, this hotel is an excellent choice for customers.”