User Reviews for Petit Palace Arana

Research User Reviews for Petit Palace Arana (1-5 of 5)

• Add Your Own Review »

Apr 2, 2005 by Hotel Guest
Overall Rating: 8
Cleanliness:[8] • Staff:[6] •

• Balcony on to the street.
• Having a glass door to the bathroom was not useful. No parking.

“It might have been useful to know more about Bilbao's one way system, which meant getting to the hotel and then parking was quite difficult.”

Feb 7, 2005 by Anonymous
Overall Rating: 8
Cleanliness:[8] • Staff:[10] •

• pas de parking

“bon”

Nov 3, 2004 by Anonymous
Overall Rating: 4
Cleanliness:[4] • Staff:[4] •

• modern hotel, good location
• small bathroom

“We specifically asked for a high room with a view. We were put on the 1st floor with only a view of a side street. When we asked to move we were told there were no other available rooms. Our room was extremely noisey due to the fact that all guests on higher floors had to walk past our room to reach the lift. The floor in the corridor was made of wood which made every trip extremely noisey. When we specifically asked for a high room with view we were very dissapointed to be given such a poor room.”

Nov 2, 2004 by Anonymous
Overall Rating: 8
Cleanliness:[6] • Staff:[10] •

• I liked the layout and look of the room. Bilbao guide provided was a nice touch.
• I wasn't overkeen on the part-glazed door leading to the bathroom, which meant anyone standing at the bathroom door could see someone at the toilet.

“The situation of the hotel was excellent but I would have liked to know more about the buffet breakfast, perhaps to have seen a picture of the restaurant and what it had to offer. I am still not sure if evening meals could have been obtained at the hotel but perhaps a list of suggestions of places to eat would be good and, more importantly, opening times of restaurants in the evenings. Each time I have visited a Spanish city I have had difficulty finding restaurants open in the evening early enough to eat it. The Spanish eat late and therefore their restaurants aren't open at times visitors might expect them to be.”

Oct 10, 2004 by Anonymous
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Lovely bathroom but felt that the selection of a glass door was inappropriate. Power shower body jets need constant unblocking to work effectinely which ours failed to do.

“Thirty minutes to walk to the Guggenheim Museum.
Very convenient by tram. Details of Tourists'city-travel deal from Reception,( there was an all-in deal that we discovered too late.)
I would have preferred a far more secure and secluded store for luggage .
Lovely breakfast ( the best we had throughout Spain, we decided to eat there it because the photographs of the food-spread in the escalator looked so inviting.)Intimate and friendly feel to the place.
Good value for a superbly situated Hotel, on the edge of the old town.”