User Reviews for Maui Prince Hotel

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Mar 4, 2010 by Claudia from Wasilla,AK
Overall Rating: 7

• Friendly staff, located on the beach.
• Too expensive and poor location of room.

“Hotel was standard, nothing deserving a 4* rating. Staff was friendly but hotel was standard.”

Feb 18, 2010 by Brenda from Kent,WA
Overall Rating: 0

• The room was great, clean and big.
• They put extra hold on my debit card for a crazy amount.

“The beach is very beautiful and private. The pool staff was very attentive and friendly.”

Feb 4, 2010 by Tamara from Gig Harbor,WA
Overall Rating: 3

• Nicely landscaped common areas, nice beach.
• Swimming pool/hot tub were horrid, rooms were dirty and outdated.

“ The hotel was dirty and outdated. The pool was a joke - a small circle for all the guests to use. The hot tubs even worse - elevated fiberglass tubs behind lattice screens. ”

Jan 23, 2010 by Bruce from Chatsworth,CA
Overall Rating: 9

• The staff is so friendly and the hotel has an island atmosphere.

“ The hotel has not lost a step since it changed owners. It is still one of our favorites on Maui. The room was clean, quiet and had a beautiful views.
”

Sep 29, 2009 by Linda from Sequim,WA
Overall Rating: 2

• Friendly staff who are fearing lay-offs.
• Overpriced food and beverages and the resort fee for a newspaper and one bottle of water. Never add these resort fees!

“Oh the poor Makena. Very lonely at this end of Wailea. The best thing to do with this hotel is to totally recreate the entire hotel. Architecturally, it's not worth saving. There are no bones to it. The grounds are pretty. But everything in Wailea is over-manicured. The Makena should take full advantage of their location and make the property a luxury tented-camp, like the upscale properties in Africa. Then Maui could boast something original and leave less of a carbon foot-print while getting back some its soul - which is clearly missing these days. The Makena is so average and so outdated. It'll never be a contender unless it changes its ways. It does not have to be a tacky, nouveau riche, Garrish Grand Wailea either.”

Sep 14, 2009 by Sue from Arvada,CO
Overall Rating: 7

• Location is unbeatable - best beach and remote.
• Only one restaurant was open & at
  evenings only.

“Maui Prince is a diamond ready to be polished. The location is superb, lush grounds, big rooms, great views but I am assuming that they are in financial challenges as their services were minimal and the room furnishings were tired. Once new management takes over this will be by far the best resort south Maui has to offer.”

Aug 31, 2009 by from San Mateo,CA
Overall Rating: 9

• The staff and the location were great.
• For it being a resort, the rooms and bathrooms need to be remodeled.

“For the price we got it on Priceline we really have no complaints. The staff was very welcoming and accommodating. Once some remodeling in the rooms and bathrooms is done the hotel would be perfect. The location and the beach access are ideal.”

Aug 28, 2009 by Jeffrey from San Diego,CA
Overall Rating: 9

• Location and ground were beautiful.

“Great price for quality hotel and an excellent location with beautiful grounds.”

Aug 1, 2009 by Patricia from Stone Mountain,GA
Overall Rating: 10

• Beautiful grounds, secluded, romantic, luxury.
• nothing

“We had a wonderful time and would be back. Even after we had checked into another hotel we found our sleves back @ Maui Prince for dinner and sunset views. We will return.”

Jun 27, 2009 by Brent from Nokomis,FL
Overall Rating: 9

• The bang for the buck was huge!
• Seemed constantly short staffed, building was notably older.

“For the location, quality, and beauty - I can't image another hotel providing more value. We were in the poshest area of Maui and paid a quite reasonable price per night through Priceline. The breakfast was fantastic, the pool was calm, the resort was on a beach that had to be among the nicest in Maui, it was comfortably remote within the island that takes no more than 20 minutes to get most places. The room had an ocean front view, as do all rooms at the Maui Prince and the bed was among the best I've every slept on.”

Jun 27, 2009 by Anne from Kailua,HI
Overall Rating: 9

• Wonderful, helpful staff and located in a beautiful setting.
• Their highly rated Japanese restaurant was closed.

“The hotel is a lovely resort with easy access to one of the best beaches on Maui. Staff was consistently friendly and helpful which I count as one of the most important aspects of any hotel stay I have. The restaurant which served us breakfast was located by a beautiful pond and we sat on the lanai overlooking it. This could not have been a better experience for a perfect way to start our vacation day.”

Jun 2, 2009 by Ryan from Norfolk,VA
Overall Rating: 9

• The location of the hotel is the best I have ever seen. It is like a garden, quiet, beautiful, isolated, with great beach. Best place for retreat.
• The room seems like a little bit older than our expectation.

“It is a wonderful place to stay. The location of the hotel is the best I have ever seen. It is a garden on the beach side: peaceful, beautiful and romantic. The room is spacious: bathroom is separated from the restroom; the balcony is big enough to accommodate a dinning set. From the balcony, you can look out to the beautiful Makena Beach. I wish I could spend more days there.”

May 21, 2009 by Kay from Royal Oak,MI
Overall Rating: 10

• The staff was very friendly, made my stay very enjoyable - what a switch from the evil staff at the Hapuna Prince!
• I liked just everything but if I had to pick it would be that the pool was on the small side.

“A nice location set away from hustle and bustle, excellent staff in all areas. Very nice room with vintage Hawaii feel and nice balcony. I had an ocean view room and loved it. Also could watch the lawn party. I did not eat here (the food was expensive) so plan accordingly to eat elsewhere 20-30 minutes to save money.”

May 20, 2009 by Don from Santa Rosa,CA
Overall Rating: 9

• Great Beach, Great Staff
• The restaurants and food, in general were below par.

“A wonderful hotel, old style Hawaiian. Unique in that it is at the end of the road. The beach adjacent to the hotel is one of the best in the islands but the hotel is located comfortably set back. While we were there, the occupancy was low but the other traveler's we encountered were a delight to spend time with. The staff was outstanding, happy to provide us with all of our needs.”

Apr 24, 2009 by Tracy from Fairbanks,AK
Overall Rating: 9

• Love the beach and the salt water pool.
• One snippy waitress at the pool.

“The hotel was quiet, the majority of the staff was helpful, polite and attentive. It is a little out of the way and the beach is worth it.”

Mar 28, 2009 by Emilee from Kuna,ID
Overall Rating: 10

• Very polite and friendly. We felt very comfortable and welcome.

“We loved this place! We only got to stay for one night of our trip and wish we could have stayed more! The rooms were very clean. Tons of extras are offered. Wonderful beach. We would love to stay again!”

Mar 22, 2009 by Jane from Fairfax Station,VA
Overall Rating: 9

• Wonderful staff.
• Pool was small and completely unimpressive.

“The Maui Prince Hotel is a wonderful place to stay. The accommodations are comfortable, the grounds and beach are beautiful, and the staff are warm and friendly. It is located in Makena, a couple of miles south of the main resort area in Wailea. If you don't mind driving the extra few miles to get to restaurants, shopping, etc, then it's a nice, quiet place to stay on Maui.”

Feb 17, 2009 by Sarah from Seattle,WA
Overall Rating: 8

• Very clean, very friendly staff, lots of close activities, close to beach.
• Food at the pool bar was poor tasting.

“Great location, friendly and helpful staff, well kept and very clean. Food wasn't great, but lots of options nearby.”

Dec 22, 2008 by Angela from Arcadia,CA
Overall Rating: 3

• Good free valet parking service.
• Bad location, needs updating, not recommended.

“This is not a resort level hotel. It's very dated, the location is not convenient.”

Oct 11, 2008 by Kellie
Overall Rating: 9

• The staff made it worth it.
• Renovations happening, old lobby needs refurbishing

“I think it should go down a star rating from where its at because of the comparison with the other resorts in the area. The rooms were beautiful, but the lobby needs updating badly. The staff was amazingly nice and giving, and the beach is beautiful. The pool is small but quiet, which was nice.”

Sep 10, 2008 by Malani from Haiku, HI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• It was on the same Island that I lived, they gladly gave us a late check out.
• The pools could be more child friendly.

“Beautiful location, awesome lobby and great customer service. The pools could use an update. The room and the view from the room was excellent. The bed was super comfortable, which says a lot.”

Sep 8, 2008 by Tiffani from Midvale, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful! Best hotel stay ever!
• Hotel restaurants were very pricey!

“Great place to stay! Great private location away from everything - short driver to local towns for food and shopping. Extremely quiet and relaxing. Best relaxing vacation we have been on ever! If you are looking for quiet and relaxing don't look anywhere else. This hotel is it!”

Sep 3, 2008 by Mike from San Jose, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• The beach was amazing.
• Very far from everything - secluded.

“If you want privacy and a romantic get away this is the place. The beach is the best on the island. Hotel staff is friendly and the place is overall amazing and beautiful.”

Aug 20, 2008 by Adam from Columbus, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The snorkeling at the beach is awesome.
• Food at the hotel is very pricy.

“The rooms were much nicer than we had expected. The hotel grounds are beautiful. The beach is right there and the pool was nice. Not huge but it served us nicely. The food was very expensive. It was nice to have the fridge and safe in our room they came in handy. The staff was very nice. The hotel is next to Makena Big Beach which is awesome. I think the hotel beach might be better. We went out on a private boat to snorkel and they brought us back off the shore by the hotel to dive and look at turtles. I ended up just swimming out to look at them the rest of the week.”

Jul 16, 2008 by Jeff from Redwood City, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Great beach, free beach chairs & parking.
• Older hotel that could use refurbishment, but is still attractive. Small pool.

“Very adequate room that was clean. Common areas (particularly grounds) of the hotel were well kept. Beach was excellent, and use of beach chairs was free. Free parking also appreciated. Pool area is barely adequate. Hotel feels somewhat dated, but is still attractive. Overall very good experience.”

Jul 11, 2008 by Alec from Aberdeen, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The service and view in the room were excellent. We were treated extremely well.
• Felt like the room looked a little dated.

“Is stay the Maui Prince was a wonderful time. We had a great service and fantastic view. For the price in Maui is a great value and well worth the trip to Makena.”

Jun 28, 2008 by Stephanie from Lincoln, RI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Beautiful beach, very nice room, great brunch.
• Cost of food.

“Beautiful hotel in remote Makena. Rooms were much better than expected, seemed like our room had recently been renovated. We had a very nice lanai that looked out over the area where they held the luau and also had a partial ocean view. Brunch was awesome. Beach was lovely. Very quiet resort. If you are looking for romance, peace and quiet this is the place. If you are looking for partying and activity you might want to go a little north to Wailea.”

Jun 8, 2008 by Jessie from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great snorkeling right off the beach!
• It is pretty far down Mokena side, but affordable!

“Wonderful experience for after our wedding on the beach. We got married for free at poolenalena beach and this is just down the street. No children running around, awesome! You could hike the cinder cone next-door or go snorkeling off the beach and see tons of fish! Great location! Free valet and did I mention I never saw one child to ruin my honeymoon! (A more family experience would be the Grand Wailea down the road).”

May 8, 2008 by Marla from Kailua Kona, HI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[4]

• Our flight was cancelled the first night we were due to arrive, front desk staff made sure room was ready/waiting for us when we go there.
• A little far from most locations.

“Staff was extremely friendly/helpful. Clean room. We were only there for a short while so did not have a chance to really experience the hotel.”

Apr 27, 2008 by Dave from Las Vegas, NV
Overall Rating: 8
Cleanliness:[10] • Staff:[10] •

• Beautiful setting and grounds. Friendly, helpful staff.
• Uncomfortable bedding - coarse, hot, manmade linens.

“I agree with others that this is a remote and quiet setting, but getting around the island is not a serious problem as Maui is not all that big anyway. It is close to the tony Wailea shops and restaurants, and the hotel has a shuttle to those places. I really got sick of the gratuity game. On the balance this hotel had more positive qualities than negative. I would consider staying there again AND BRINGING MY OWN LINENS!”

Apr 22, 2008 by Jeani from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everyone on property was remarkably friendly.
• Nothing negative to share.

“I would consider returning to this property for all my future trips to Maui.”

Apr 2, 2008 by Janel L. from Sacramento, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[6]

• Convenience of beach. Excellent restaurants and brunch.
• Old and dingy bathrooms. Sagging beds.

“The on location beach is great, but the pool is small. Restaurants on site are wonderful, but very pricey.”

Apr 1, 2008 by Diana from Granbury, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very quiet and private - incredibly beautiful gardens and beach.
• Noisy child in room above us.

“Has the real flavor of what Hawaii should be like. The lobby, the grounds were what I had always imagined Hawaii would be.”

Mar 27, 2008 by Janeen from Mesa, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• It had a beautiful beach setting and gardens.
• The tile and furniture was outdated and lousy Jacuzzi.

“The gardens were beautiful. The beach setting was phenomenal with great snorkeling. The rooms were large and clean but could use some updating. We loved the spacious patios. We loved the beautiful beach. The Jacuzzis are portable type and are very lousy. This could be improved.”

Mar 24, 2008 by Dan from Fishers, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Beautiful grounds and beach.
• Could be 5 star with makeover.

“Beautiful property and location. Clean rooms, mature landscaping, and nice beach. Would compete with Grand Wailea, Fairmont and Kea Lani with room makeover but than prices would compete also. If I'm going to pay the prices they charge at Maui Prince, I would rather fork over the extra $100 to have the nicer room and amenities.”

Mar 10, 2008 by Allen from Plymouth, MI
Overall Rating: 3
Cleanliness:[6] • Staff:[2] • Location:[5]

• The room was clean and we had a partial view of the ocean.
• Bathroom was small, hotel pool was a joke, beach snorkeling was terrible.

“Retro hotel reminiscent of the 60's era. Has not been updated since. Pool is a 30 ft circle -we actually thought this was the kids pools and asked where the adult pool was. Beach was nice, but snorkeling was poor as there were no fish to be seen. Room was small but clean. Nice balcony with partial view of the ocean. Bathroom was partitioned and small with a single sink. The grounds were nice - putting course, croquet course, badminton/volleyball, etc. However, all were poorly maintained - croquet was uneven, golf putting course was lacking grass, etc. all in all - it is in need of investment and can not be considered a high quality hotel - wasn't even worth the money we paid.”

Mar 6, 2008 by Tracey from Calgary, AB CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great service.
• Needs updating, small pools.

“Overall a very nice place to stay, but it would be a four star rather than a resort, especially compared to others in that area.”

Mar 1, 2008 by Edward from Glendale, AZ
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[5]

• Gym opening until 9pm.
• Dirty and old rooms, mosquitoes in my first room.

“No frills. Hotel expensive for the quality you get .Rooms are old and musty smelling. Bugs are everywhere.”

Feb 18, 2008 by Mayra from San Diego, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Secluded Beach Location & Great Snorkeling Spot (right next to Turtle Town).
• Outdated Decor, Sheets a bit musty.

“The hotel is in a very nice area. The pool is very small but since the beach is a few more steps away it wasnt much of a problem. The rooms are outdated but comfortable. Not at all the luxurious room youd expect with a "resort" title. The garden inside the hotel was beautiful & the breakfast at the cafe was surprisingly good. Overall it is a nice hotel, but if youre looking for luxury keep moving.”

Feb 10, 2008 by Karen from Medford, OR
Overall Rating: 5
Cleanliness:[4] • Staff:[9] • Location:[9]

• The beach was great.
• The room was musty smelling, and bugs in room.

“The resort and grounds were beautiful, the rooms needed to be updated 10 years ago, much worn look. The staff was great; just wish the resort had everything going for it as far as the rooms.”

Feb 10, 2008 by Amy from Crossroads, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[6] • Location:[10]

• The location was beautiful.
• The hotel needs major updating and cleaning.

“The rooms of the hotel were very spacious, but very outdated and did not feel clean. The gym area was no bigger than a walk in closet and the equipment was very outdated. We did feel that the views and beach were wonderful as well as the location of the hotel. We only visited one restaurant in the hotel and based on a similar style restaurant in a different Hawaiian hotel the selection of food was minimal but the costs were the same. We felt it was way over priced for the choices you were given. Although the atmosphere and food around the restaurant were amazing.”

Feb 10, 2008 by Bernadette from North Vancouver, BC CA
Overall Rating: 4
Cleanliness:[10] • Staff:[10] • Location:[7]

• The employees and service was fantastic and the beach behind the hotel is the one of the best in Maui!
• The hotel hasn't seen a lick of paint or any type of new furnishings since the 70s. The pool area was that of a 1.5 star motel type facility.

“The Maui Prince is a neglected throwback. This hotel must have been a gem in its Era; unfortunately, it hasn't seen a lick of new paint or new furniture since the 70s. The service and employees were wonderful, however the rooms were pretty outdated and pool area was absolutely terrible. They have two tiny round pools with chipped paint and the two hot tubs were tiny residential style. The only saving grace was that the hotel was located on probably the best beach in Maui. It could be wonderful after a major reno.”

Feb 7, 2008 by Joe from San Anselmo, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[10]

• Location is good.
• The rooms were very old and musty. Smelled.

“Its a very average outdated hotel. Good location but I'm glad I didn't stay there more than 2 days.”

Jan 29, 2008 by Justine from Trabuco Canyon, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Nice and quiet.
• A little far from town, but not bad.

“Beautiful hotel, nice staff, lovely rooms and quiet.”

Jan 26, 2008 by Shannon from North Richland Hills, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Extremely kid-friendly and superb location!
• No microwave or paper delivered.

“One of the nicer resorts of Wailea. Unfortunately, we were only there for one night. The breakfast buffet was excellent, and I would recommend this hotel to others.”

Jan 25, 2008 by Sheila from Saanichton, BC CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• The pool facilities and spa.
• I was hoping our room would have a better view of the ocean.

“Was beautiful. The ocean was awesome and the pool was really nice too. No complaints except I wished our room would have had a better view of the ocean. Other than that, it was perfect. The gardens and decor were superior.”

Jan 23, 2008 by Sheena from Surry, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Our room was very nice and very clean. Yoga on beach great.
• Pool was very small.

“Friendly helpful staff. Lovely clean rooms. Shower had no soap holder!! Sunday breakfast was amazing. Yoga on the beach as the sun rose over Haleakala was amazing. Pool seemed inadequate for the size of hotel. Beach was lovely. Our room was a bit noisy as it was near the lobby.”

Jan 20, 2008 by Steve from Denver, CO
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[5]

• Quiet location, nice beach.
• Outdated furnishings, general tawdriness.

“We stayed at the Maui Prince for our "mini-moon" in January 2008. In my opinion it is a decent 2.5 star hotel. I would not call it luxurious in any way but it is perfectly comfortable for a getaway. Just be aware that the Makena area is quiet. Best things here are the beaches, peace and quiet. There are restaurants within a 5 min drive and more within reasonable driving distances.”

Jan 20, 2008 by Heather from Canton, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[4]

• Rooms were spacious.
• Small pools, outdated room décor.

“The hotel is not close to most of the other resorts in the area. It was nice at times, because we had some of the facilities (pool, ocean, beach) to ourselves, but at other times we wished there was more going on. The pool leaves a LOT to be desired there is one small round pool and a small kiddie pool. The hot tubs were afterthoughts and were the kind that people put in their backyard. The rooms were very spacious, but the decor was very outdated. It was not a top of the line hotel, but it was decent for the price.”

Jan 17, 2008 by Laura from San Marcos, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• Complimentary valet service was wonderful. Free shuttle bus to take us to the closest restaurants and shops, which were not within walking distance.
• Would have enjoyed a larger pool area. There's only one small pool for all the guests.

“We were initially disappointed when the hotel we were assigned was the Maui Prince. It's far from any shops/restaurants, and only had one small pool. But we were pleasantly surprised. The hotel was very nice and private. It was clean. We were not given a room with much view but could still see the ocean from our patio. We did not try the restaurants, but did utilize the spa. We had an amazing massage on the beach at sunset. The staff was mostly friendly. I would recommend this hotel.”