User Reviews for Wailea Marriott

Research User Reviews for Wailea Marriott (1-20 of 145)

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Dec 6, 2009 by Paul from Chicago,IL
Overall Rating: 8

• Beautiful grounds, fantastic infinity pool, and nice staff.
• $14 a day for optional (wired) internet, not the newest TV's.

“Though oceanfront, this hotel does not have a beach directly in front of it, but it is right next to it. This resort is massive, with beautifully manicured grounds, impressive lobbies, and two infinity pools (one for adults only). Though some may not like the tile floors in the rooms, it does help to keep the room clean and sand-free. The mattresses, though comfortable, are not Marriott's finest, and the TV's are not true flat screens.”

Dec 3, 2009 by Stephanie from Seattle,WA
Overall Rating: 8

“Beautiful property with awesome sunset views. Restaurant and pool staff were accommodating and friendly.”

Nov 27, 2009 by Marlena from Hamburg,NY
Overall Rating: 9

• Amazing location - lush grounds.
• Tile floors, had to pay for parking that seemed to be free.

“This is an amazing hotel. Just beautiful grounds, lovely lobby. The beach and infinity pools were beautiful. Extremely peaceful. The only negative was the tile floors. It was bad for noise conduction and when you came in from the beach the sand got all over the tile, then in the bed just everywhere. Because you don't have a broom or mop you were kind of just stuck with sand, but this was very minor concern.”

Nov 23, 2009 by Matt from Suffolk,VA
Overall Rating: 9

• Beautiful location.
• Had to pay upgrade to get from terrace view room to ocean view.

“All in all we got a good deal at a great hotel in a fantastic location. I'd go back in a heartbeat.”

Nov 20, 2009 by Kimberly from West Valley City,UT
Overall Rating: 8

• It was a gorgeous resort with meticulously groomed grounds. The beaches and pools were fabulous. It is a destination resort.
• The staff was alright...not overly friendly. The room cleaning staff didn't make up our room one day.

“I would recommend it to anyone. It is a great destination resort. There is a children's pool area with watersides The waterside attendant is super nice! There is also a serenity pool for adults and couples who want to be romantic. The hotel is on the dry side of the island so the weather is usually fantastic. Don't forget your swimming suit!”

Nov 20, 2009 by Rob from Roseville,CA
Overall Rating: 9

• Beech
• Pay to park your car.

“Clean nice great service.”

Oct 9, 2009 by Hector from San Mateo,CA
Overall Rating: 9

• The infinity pool and Luau.
• Confusing layout.

“ Its a very nice hotel, but the gym needs updating. ”

Oct 5, 2009 by Gloria from Edmonton,Canada
Overall Rating: 9

• Great place, friendly and helpful staff and a great cleaning staff!
• The facility fee should be added to the cost. It is annoying to pay and extra $25 per day.

“Great place. Staff guys are friendly and most helpful and go out of their way to assist you. Rooms are very well maintained. Well go back again!”

Sep 28, 2009 by Kathleen from Fremont,CA
Overall Rating: 10

• Visually stunning.
• Not enough waiters at pool.

“Beautiful location and property. Nice family pool area separate from the adult infinity pools. Rooms are stylish and comfortable. A coffee pot and empty refrigerator are provided. On site restaurant "Mala" excellent. Front desk reception overheard us discussing dinner reservations at Mala and offered us a $25 package that paid for our parking, two drinks, 20% off of our pool Cabana and 20% of our bill at Mala. Considering parking is $15 it was a good deal and politely offered.”

Sep 21, 2009 by Sarah from Beaverton,OR
Overall Rating: 9

• Great hotel.
• Location of rooms.

“It was a wonderful hotel in the Wailea area. We would definitely return here again.”

Sep 17, 2009 by JY from Phoenix,AZ
Overall Rating: 10

• Great location, minutes to the beach and restaurants.
• Tile floors in the rooms and no slippers provided.

“We loved the location. It was easy to get to, a short walk to the gorgeous Wailea Beach, and a very quick drive to all the eateries in Kihei. The staff were friendly. The infinity pool was really nice.”

Sep 16, 2009 by Curt from Las Vegas,NV
Overall Rating: 9

• Great location away from the crowds. Excellent Hotel!

“I would recommend this hotel to anyone staying in Maui. The grounds were immaculate and the staff always helpful.”

Sep 8, 2009 by Suzie from South Salem,NY
Overall Rating: 0

• Clean and well kept.

“This hotel exceeded my expectations. It was beautiful, a great location, relaxing, responsive staff and well run. I highly recommend it.”

Aug 31, 2009 by Ntu from Chesterfield,MO
Overall Rating: 10

• Very big state-of the art room with a beautiful view of the ocea.

“Excelent service by the staff, clean and modern decor in the room, great pool, perfect location.”

Aug 31, 2009 by Rachel from Los Angeles
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved the Pineapple Sugarcane water they had out in the lobby! & the infinity pool is awesome!
• We had to go home.

“We had a good size party stay at this hotel for my wedding. I tell you this hotel & it's staff makes sure you feel the Aloha spirit. Upon arrival my husband & myself were greeted with an amazing Platter of Truffles & Chocolate covered Strawberries. If you can make it up early (hard to do, the beds are amazing) you can snorkel right off there beach with an array of Tropical Fish & Sea Turtles!”

Aug 30, 2009 by Leigh Anne from Vicksburg
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[8]

• Valet attendants were the best amenity for the entire resort.
• Overall resort major disappointment, rooms, service and amenities.

“Most disappointing! 3 trips to Hawaii, 2nd visit to Maui and this hotel was not a first class operation. From beginning of check-in the receptionist tried to convince. We were upgraded with our Platinum elite status, however not the case! Paid for upgraded refurbished room ocean view, only to find out later it was scheduled to be down for maintenance and repair the day we checked out. Rooms not cleaned well and late in the day. Too many extra charges, front gardens beautiful, very deceiving when you walk the rest of the property. Dead foliage abounds, housekeeping never left more than 2 towels and we repeatedly told them there were 3 in room. Floors not mopped, staff was far from accommodating. The valet group was the best of all. The concierge supposedly had all arrangements made prior to arrival (had email confirmations), none of them had been handled, we scrambled to make our own. Nothing inciting to stay here again. Please spend a little more and stay at the Four Seasons or Grand Wailea!”

Jul 10, 2009 by Bruce from Chatsworth,CA
Overall Rating: 8

• Close to ocean and has great children's pool.
• The bed is too soft.

“We've stayed here a number of times, and I don't like all of the extras that are now tacked on for parking, Internet access (even in lobby). Of course, you can always buy a package. However, this resort is one of the best overall in South Maui.”

Jul 6, 2009 by Patrick from San Mateo,CA
Overall Rating: 10

• Classy and comparable to Fairmont/Ritz level.

“Highly recommendable. Thank you Priceline for my treat.”

Jun 30, 2009 by from Houston,TX
Overall Rating: 9

“It is a really nice resort. The room is big, clean and comfortable. The resort even includes part of the coastline. You can just walk to the beach without leaving the resort. What a nice stay.”

Jun 30, 2009 by Arthuro from Rosemere,Canada
Overall Rating: 9

• Fantastic.

“I
recommande many time to my freinds.”

Jun 22, 2009 by Michele from Kelowna,Canada
Overall Rating: 10

• It was incredible.
• Staff was not overly prompt with meeting our requests.

“Fantastic hotel, would go back anytime.”

Jun 16, 2009 by Allie from Pensacola,FL
Overall Rating: 10

• Upscale, comfortable, gorgeous grounds, fantastic location!
• Long wait list for room to freshen up after checkout & before flight.

“The Marriott Wailea is now my new home away from home on Maui. The rooms are modern and cozy. Very comfortable beds and lovely bathrooms. The hotel grounds are impeccably manicured, the pools are heavenly, and the location along the Wailea coast is spectacular! The rates are much more reasonable than nearby resorts, yet many of the same amenities are offered.”

Jun 12, 2009 by Kimberly from Eagar,AZ
Overall Rating: 9

• You had to pay for parking.

“Beautiful landscaping and scenery.”

Jun 5, 2009 by Crystel from Dayton,OH
Overall Rating: 9

• Good views, pretty pools, nice water slides, great location, good walking paths.
• Pool not as clean as expected, water quality was poor but most could not tell.

“Beautiful outdoor areas to lounge at, offers free pineapple/sugar cane water (nice extra touch), great family friendly pools (one child pool, water slides), while others are for 18+ year old for the romantic/adults. Pretty landscaping, parking is $15 however, the resort fee was option (didn't choose to pay it). Held activities for families/those interested for free pretty views, nice walking path. Cleaning staff did try to clean our room while we were still there early in the morning which was slightly awkward had bugs night 1 of 5, cleaning staff got rid of them and they never came back, always cleaned well. Did have loud partying neighbors one night (memorial day) maybe 20 people associated with one room was slightly unhappy but they left after one night. Overall resort was very nice considering only paying a night especially compared to the other options, very pleased.”

May 31, 2009 by from Roseville,MN
Overall Rating: 4

• Very nice views and public areas.
• Too many things were nickel and dimmed, especially for the regular price of a room.

“Great views, nice lobby and pool areas. Considering the price for the rooms, the cost of amenities were too high, and should be included. Service in rooms was very good.”

May 24, 2009 by Bea from Santa Fe,NM
Overall Rating: 10

• Great beds.

“This hotel is fabulous.”

May 6, 2009 by Heidi from Phoenix,AZ
Overall Rating: 10

• I loved the infinity pool!
• The hotel tried to charge us a mandatory resort fee which you could actually decline.

“This hotel had beautiful rooms with great views and wonderful amenities like multiple infinity pools. It definitely seemed to cater to couples, but I still had a pleasant experience as a member of a group of young single friends visiting the island. The hotel front desk staff was a little snooty but otherwise helpful in terms of recommending places to see and go. Overall it was a great place to stay and I would definitely go back.”

Apr 29, 2009 by Gerhard from Los Gatos,CA
Overall Rating: 9

• Conveniently located, beautiful grounds, great view from the restaurant.
• Bed squeaked, TV was
  small and poor sound quality.

“Very nice resort hotel. Beautiful grounds, friendly staff. Pricey restaurant and bars.”

Apr 7, 2009 by Al from Shasta,CA
Overall Rating: 9

• Great location. Right on the beach, great ocean views.
• Rooms were a bit dated but not a real issue.

“Overall we enjoyed our experience at the hotel. Its not one of the mega hotels in Wailea but I consider this a plus as it wasn't nearly as crowded. This is an excellent resort with 5 pools including one adults only pool. That was great. Pool service was excellent. No problem getting a drink or food. Of course expect to pay resort prices for food and drink.”

Apr 3, 2009 by Helen from Tucson,AZ
Overall Rating: 10

• Beautiful ocean front property.
• Must be able to walk steep stairs.

“I highly recommend this hotel and look forward to returning. It is a beautiful hotel, although many people were there you could always find a spot to yourself to enjoy the ocean view. The bed was extremely comfortable.”

Mar 11, 2009 by Stephanie from Eltopia,WA
Overall Rating: 9

• I saw an employee running to get something done. Someone asked him for directions to the Luau. He stopped what he was doing to walk them to where they
• Hallway carpet could be replaced.

“The beds are super soft, which I love, but if you need a firm mattress, this is not for you. We had several ants in the room, but it is an island.”

Mar 1, 2009 by Shirley from Brier,WA
Overall Rating: 8

• Attractive facilities and extraordinary friendly, helpful staff.

“Great location with ocean views and attractive grounds. Restaurants with affordable menus. The walking trail along the beach is spectacular.”

Jan 30, 2009 by Mark from Parkville,MO
Overall Rating: 9

• Beautifiul facility with friendly staff.
• The hallways could use a carpet upgrade and perhaps some new paint.

“Excellent hotel and location. I'd stay there again!”

Jan 3, 2009 by Johnny from Diamond Bar,CA
Overall Rating: 10

• Nicely appointed rooms. Great location on the beach.
• $25 dollar per night resort fee.

“Wailea Marrriott is a great resort situated in a less touristy area of Maui in the town of Wailea. The room was beautifully appointed with with upscale fixtures in the bathroom. Easy access to the beach for snorkeling or just soaking in the sun. Do note that a $25 per night resort fee with be charged which includes self parking, free phone calls, and two bottles of water everyday.”

Nov 29, 2008 by JoAnn from Vero Beach,FL
Overall Rating: 7

• Grounds beautiful, staff friendly and
  nice rooms.
• Should not charge for parking, we're already paying for rooms.

“Beautiful hotel with lovely rooms and friendly staff.”

Sep 10, 2008 by Jennifer from San Jose, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Beautifully designed.
• Not directly on the beach.

“Excellent hotel, location was not directly on the beach like the other hotels in Wailea, had to walk along a path to get to the beach. Hotel was waterfront but not beachfront.”

Sep 6, 2008 by Chris from Alhambra, CA
Overall Rating: 7
Cleanliness:[6] • Staff:[5] • Location:[9]

• Walking distance from two nice beaches.
• The staff was not very friendly, our room was not fully cleaned by housekeeping each time. Over-rated.

“We were a bit disappointed with this hotel. We probably would not go back. There are nicer, well-kept hotels with friendlier staff and more accommodations. The view was nice and the lobby area was beautiful, but they don't make up for the full experience.”

Sep 4, 2008 by Jason from Fremont, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, cleanliness, friendly staff, beautiful updated rooms.
• Sprawling grounds.

“Location was difficult to beat, sandwiched between two beaches and adjacent to Wailea Shops. Dined on lanai fronting the ocean and beach. Clean, friendly, most importantly, relaxing.”

Sep 4, 2008 by Bob from Jacksonville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Absolutely beautiful location - awesome infinity pool.
• Night lighting around the property.

“I really enjoyed this property. The front desk was very helpful and accommodating and I would highly recommend this place for a romantic or business getaway.”

Aug 30, 2008 by Francesco from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Location and sea-side pool; very clever the idea to differentiate adult-only pool from children-also pool.

“Really a very good choice and surprisingly good as a Marriott.”

Aug 25, 2008 by Mercy from Canyon Country, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The infinity pool overlooking the ocean is magnificent. The location defines Hawaii very well.
• Nothing really.

“The layout of the hotel is magnificent. The staff is all very friendly except for that hostess in the main restaurant. I plan to come back to Maui at least once a year and would not mind staying at this hotel every time I come back.”

Aug 22, 2008 by Michael from Gig Harbor, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Walking to the ocean and also to great shopping.
• $25 daily resort fee in addition to room fee and the ants.

“Loved the pool, the beach, the mall. Didn't like the tile floors above us. You could hear people walking in their high-heels.”

Aug 20, 2008 by Jon from Brookline, MA
Overall Rating: 7
Cleanliness:[6] • Staff:[4] • Location:[9]

• Location was incredible. Grounds were very nice and well-kept.

“Hotel is very nice and had a great location and beautiful facilities. Only downside was that our room had no view.”

Aug 2, 2008 by Chad from Southington, CT
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[8]

• Great location, loved the infinity pools.
• Didn't care for the tile floor in the room, bed was too soft, no free WiFi on the property was a big disappointment!

“In my opinion this was not up to Marriott Resort standard with respect to room/services. Pros: Property was in a great location, however compared to the neighboring hotels this ranks on the bottom. Property was clean and really liked the pools! Cons: Room was Spartan with outdated TV, tile floors and lack of included services. especially for an extra $25/day resort fee, internet access for $15/day! Who does that anymore with no free WiFi in the lobby/common area! No beach access. To access beach it was 200-300 yards either way.”

Jul 31, 2008 by Linda from Seahurst, WA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The adults only "Serenity Pool". No cell phones allowed, (although not reinforced). Nice music, beautiful environment.
• No beach (lava rocks) at the property, but within easy walking distance of public beach.

“Staff at the Serenity pool were great. Pricey food and drinks, but for $25.00/day resort fee, you could get two $10.00 Mai Tais, parking (normally $15.00/day) and two free glasses of champagne with dinner.”

Jul 23, 2008 by Srini from Bellevue, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location.
• No view rooms.

“No view/terrace view rooms.”

Jul 19, 2008 by Jack from Walla Walla, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• Lovely location.
• They charge extras for no value, $25 a day resort fee.

“Lovely location in post Wailea, Maui's Beverly Hills. Quality Rooms, pools, lobbies, grounds. They do charge an extra $25 a day resort fee which is just a surcharge above the room charge. They charge extra for internet access as well.”

Jul 10, 2008 by Behdad from Novato, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff and its environment.
• Nothing.

“The hotel met my expectations and was everything that I had hoped for.”

Jun 15, 2008 by James from Redlands, CA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[7]

• Price per night was excellent for location/quality/value.
• The hotel will nickel-and-dime you to death. Resort fees, upgrades, rentals, etc.

“Despite its age, the Marriott continues to be a pleasant, classy looking hotel. The rooms are kept in good shape as are the common areas. Ample parking (though far from rooms) and proximity to beaches are nice. Rooms are decent sized with a small living area. Beds were adequate, though too soft for my taste. The major negatives with the hotel are all on nickel-and-dime fees. There's pricey resort fee that includes complimentary parking, free water, and discounts for services I never use. Cabanas are $45/day "rental" fee; pool-side chairs have a large hedge blocking your view of the ocean to encourage rentals. Valet is $18, but you don't get back the "$15/day" parking fee that's included in the resort fee (so it's more like $33/day). The hotel itself does not have a beach. However, within a 5 minute walk in either direction are excellent beaches, maintained by other high-priced resorts. It is also next door to the Shops at Wailea, which gives you additional dining and shopping options within walking distance.”

Jun 8, 2008 by Janelle from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved the size of the room.
• Wished there was an Espresso bar.

“We had a great stay, the staff was friendly and the property was beautiful.”