User Reviews for Eaton Hotel Hong Kong

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Dec 4, 2008 by Nicky from New York,NY
Overall Rating: 5

• Nice swimming pool with warm water.
• Extremely noisy and rooms are too small even in Hong Kong standards.

“Looks good from the outside, rooms are way too small compared to other hotels at the same level and location; walls are thinner than a towel. I could hear word by word of my neighbors' conversations. The old couple next door turned on the TV one day at 6 am, it sounded like the TV was right on top of my head and woke me up.”

Oct 30, 2008 by khunkie
Overall Rating: 9

• Good location. Neat & clean.

“Very good location. Easy access to all kinds of transportation - bus, train etc. Next to temple street market for night shopping. Will stay here again.”

Sep 3, 2008 by Raghu from Fremont, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[8]

• Location was good. Restaurant was good.
• Room was too small.

“Hotel is located close to major shopping places like Temple street, Jade market and the Ladies market. The restaurant in the hotel is good not too pricey. The rooms are very small. Tsim Sha Tsui a major tourist attraction is about 15-20 minutes walk. Staff in the hotel is adequately helpful.”

Aug 10, 2008 by Kingcav from St. Louis Park, MN
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[5]

• Staff was friendly. Breakfast buffet was very good.
• Small rooms with very hard beds. Location on Nathan road is very gritty - too much traffic.

“Beware of the construction! We had to move rooms because of noxious fumes. We initially offered air freshener - we insisted on another room. The bell room who took moved our bags said he couldnt stay 1 minute in that room. Overall the hotel has some nice features, nice pool and workout facility. The staff was friendly. Rooms are small and beds are hard. The din of Nathan road made this hotel a less attractive option for us.”

Jun 28, 2008 by Ruth from Marlborough, NH
Overall Rating: 0
Cleanliness:[4] • Staff:[5] • Location:[6]

• Centrally located.
• Room was very tiny and beat up.

“Eaton hotel is centrally located in the Kowloon District.”

May 28, 2008 by Shaun from Coopersville, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Prompt service. Bilingual hotel staff.
• Small rooms.

“Eaton was located very centrally in HK night life. Restaurants, shopping (including Temple Street and Ladies Market) were within walking distance. Hotel staff were very friendly and service was prompt. We traveled with our 15 month old baby and needed the use of a crib. Though one was not immediately available on our day of arrival, the next day a very comfortable crib (better than that at the Ritz Carlton) as well as a baby toiletry set and souvenir teddy bear was brought and carefully arranged in our room. We would stay in this hotel again and highly recommend it to our friends and family.”

May 10, 2008 by Robert from E Hanover, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location.
• Small.

“Good location, clean.”

Apr 24, 2008 by Jn from Fpo, AE
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Beautiful lobby and patio, clean and comfortable rooms.
• Nothing, really.

“This would make a great business traveler hotel, but is also very accommodating for families (as long as your kids can behave in the lobby!). The rooms are clean and pleasant, beds comfortable, and the location is outstanding for tourism, and convenient to Central Hong Kong as well (via the MRT mass transit).”

Apr 17, 2008 by Fred N. from Tamuning, HI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location, clean, friendly, good restaurant.
• None.

“I found the hotel to be pleasant and enjoyable.”

Apr 11, 2008 by Fiona from Dallas, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Pretty outdoor patio with pond.
• Room very small and a bit worn.

“The Eaton represented excellent value for money. Although my room was small and could do with refurbishment, it was clean. The public areas are attractive and there is a great coffee shop with internet terminals. The new Japanese restaurant is very nice.”

Apr 11, 2008 by Sikhanh from Midway City, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Friendly staff.
• Holes and dirty wall.

“This is the worst 4 star hotel ever. It should be 2 or 3 star hotel at best. I was very disappointed at the room condition. The walls are dirty and there are holes everywhere.”

Apr 10, 2008 by Fivan from Sugar Land, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Very convenient location.
• The facilities in restroom is not be maintained.

“Good location.”

Mar 27, 2008 by Johnny from San Francisco, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Clean and convenient to all places.
• None.

“The room is clean and roomy for all my needs.”

Mar 26, 2008 by Kumud from Redwood City, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• The lobby.
• The room was TINY.

“The hotel looks great from the outside and the lobby is impressive. But the room was TINY and the personnel at the front desk were not very friendly. The pictures on their web site were misleading to the room we got.”

Mar 21, 2008 by Peter from Anchorage, AK
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Convenient location/excellent bell hops.
• The "wait staff" in the restaurant could use some training.

“The Hotel was pleasant, clean but the rooms were very small. The Bell Hops were very helpful with information and assistance.”

Feb 8, 2008 by Scott from San Francisco, CA
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[6]

• The lobby, restaurants and shops were nice.
• Small non insulated rooms. Loud.

“The lobby was nice. The restaurants and bars were all fine. Business center is expensive. Friendly service. The rooms were very small. A little smelly and you could hear your neighbors next to you at all times. It was a bit uncomfortable. Definitely not a 4 star.”

Feb 8, 2008 by Sylvain from Laval, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location.
• Room.

“Ok lobby and staff; good location; room need renovation be update.”

Jan 24, 2008 by Ellen from Homewood, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Extra amenities like robe, slippers, fresh fruit, bottle water.
• The receptionist try to give us a room with 2 single beds during check-in with my husband because it was the only non-smoking room available.

“Overall, the hotel is very nice and I loved the location as it was by the night time street markets of temple street and mong-tok. I was offended that the receptionist try to give my husband and me a room with two single beds as she claimed that was the only non-smoking room left. After I asked to speak to the manager as I found that unacceptable, she did find us a smoking room with a double bed that was supposedly an upgrade. The residual smell of cigarettes was strong at first but I got used to it- better than being in separate single beds during a romantic weekend getaway.”

Jan 22, 2008 by Marcel from Ottawa, ON CA
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[5]

• Nothing in particular, but gym staff were excellent.
• Overrated.

“Clean, a solid three-star hotel, nothing more.”

Jan 6, 2008 by Cheryl from North Brunswick, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• The locations was great!
• Gave me a very old room. Very old.

“The Hotel is in a perfect location. I would have liked to have received a remodeled room as the one I received had furniture from the 50's or 60's, a TV from the late 70's. But since I didn't spend too much time in the room the location really was great for shopping, however either way you have to be a walker to visit Hong Kong!”

Dec 31, 2007 by Gabriel from Berkeley, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[9] • Location:[4]

• Staff is good and lobby is nice.

“As stated above, the major downfall in this hotel is in the rooms. The lobby is very nicely appointed and looked promising.”

Dec 18, 2007 by Duglas from Selangor AU
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[8]

• The location.
• Check in at 4th floor is inconvenient.

“Reasonably o.k. for the price but will be better if charge a little higher and provide breakfast.”

Dec 12, 2007 by John from Ft. Lauderdale, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Easy location near transport yet quiet at night.
• The room was quite compact & during the day sounds of renovations to nearby rooms.

“The hotel was clean, the staff was all kind/ helpful & although the hotel was a little further up Nathan road, in Jordan, the plentiful choice of transport around the area made this unimportant. The hotel was also only a short walk from the Temple Street night market in Mong Kok which is always good for a bargain or two.”

1 of 1 people found this review helpful.

Dec 4, 2007 by Gary from San Francisco, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Room had all the amenities; expensive.
• Room size was small as it is in most hotels in Hong Kong.

“Eaton is fairly well located on the outskirts of TST. Lobby is small but elegant. Has a romantic outside eating area. There is a small pool and gym on the upper floor. Elevators are plentiful. Windows are sealed but can be opened on request. Overall, the Eaton is a good bet for travelers.”

Oct 2, 2007 by Robert from Mount-Royal, QC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Renovated room, clean, good location.
• Rooms are small, be prepared!

“I read reviews that complained about the renovation process and front desk treatment at the hotel, so I was prepared. I emailed in advance to request a renovated room, and I was offered a single bed renovated room upon arrival. The rooms in the standard class are the size of a typical cabin on carnival cruise lines, so be prepared. I was pleased with the decor and the amenities. I felt that this represented a 4 star hotel in Hong Kong, since I have stayed at the Marco Polo and the royal plaza in the past. I ate breakfast at the cafe in the basement, which had a nicer seating area than the Starbucks in the adjacent Nathan hotel. I would stay here again as a solo traveler. Couples should try the royal plaza or the Langham in Mon Kok, both excellent hotels that are connected to shopping centers and are located in an area teaming with night life and people. Stay out of Tsim Sha Tsui if you want a more authentic Hong Kong experience because that is where all the trade show people stay and the malls are just like those in the US and Europe.”

Sep 26, 2007 by Matthew from Irvine, CA
Overall Rating: 3
Cleanliness:[8] • Staff:[3] • Location:[8]

• Swimming pool and clean room.
• Unfriendly staff, except for porters, doormen and pool man.

“At the management level they need to be much more service oriented, friendlier and try to help a guest who is potentially in Hong Kong for the first time. They seemed to forget that they need to be helpful.”

Sep 22, 2007 by Eileen from Cincinnati, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Convenient. The airport shuttle was a very good service to provide.
• I was disappointed when I walked In the room. It was not what I typically find at a 4-star hotel.

“Even though the room was small and the bathtub was very small, It was clean and had everything I needed. I can almost certainly say that I overpaid for the room.”

Sep 20, 2007 by Eliav from Telaviv, NJ
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• The staff is very polite.
• The standard room is micro size - very small.

“This hotel is not on the list and was a completely bad surprise. All the hotels on the list were within walking distance from my destination while this one was a few miles away. In addition, the room was so small (I am not a large person and traveling solo) and uncomfortable (I don't know how two people can fit in their), I ended up paying US$ 80 extra per night, to upgrade it to one (an executive club something), still half the size of a conventional American 3star hotel room, which I could work in or at least not feel claustrophobic. In the upgraded room, everything was nice, services were good.”

Aug 23, 2007 by Hj from Seoul, CA
Overall Rating: 2
Cleanliness:[6] • Staff:[5] • Location:[6]

• Location.
• The room was too small.

“I can't accept that this is 4-star hotel.”

Aug 23, 2007 by Vivienne from Los Gatos, CA
Overall Rating: 5
Cleanliness:[4] • Staff:[6] • Location:[9]

• Facility, location, a 4 star, nice, clean, elegant, close to town.
• Room 3 star, not very clean, old, small.

“There wasn't a hotel directory book in my room and I was not informed of a charge for telephone calls. I was charged $115 for phone calls when I checked out the hotel. The cashier was very courteous and said that she would ask the manager to waive the charges. However, the manager would agree to charge 50% of the fee, but refuse to waive the entire amount.”

0 of 1 people found this review helpful.

Aug 3, 2007 by Dale from Chicago, IL
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[8]

• Great location, right next to Nathan rd. And the temple St. Night market.
• The room was a little bigger than a broom closet!

“The room is small. I think they gave me the smallest room they can find in the hotel. The hotel is also undergoing renovations. The location is great and unbeatable.”

Jul 4, 2007 by Diana from Sunnyvale, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• We received an upgrade so the stay was even better than expected.
• The hotel is in the process of remodeling so there was some construction noise between 10 am and 5:30 pm.

“The Eaton Hotel is a nice hotel. We have stayed there once before and were happy to stay a second time. It is close to the metro and the night market. The hotel restaurant has good food. Overall we enjoyed our stays at the Eaton Hotel.”

Jul 2, 2007 by Donnie from Paranaque City AU
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[3]

• Quick service.
• Hotel room, arrangement of driveway, and lobby.

“Fairly ok.”

0 of 1 people found this review helpful.

Jun 17, 2007 by Dae I. from Newyork, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Swimming pool is beautiful! (21f).
• Hotel room is not good for couple! (so small).

“Eaton hotel is good for single business man!”

Jun 14, 2007 by Nixson from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel is excellent.
• The room had smell and the towels are old & worn.

“The staff is friendly and professional. It is an excellent hotel for business and to meet friends. My overall experience was good.”

Jun 11, 2007 by Henvai from Somerset, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Good location, good swimming pool for HK hotel.
• None.

“I grew up in Hong Kong and know how expensive the living quarter is there. The small room and limited facility are all expected. It is of a prime location for all travelers in Colon.”

May 26, 2007 by Paul W. from Santa Monica, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• People spoke English.
• Some furniture was quite ragged.

“Not bad. Comfortable.”

Apr 12, 2007 by Ernest from Toronto, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Staffs are impolite.

“will not re-visit this hotel again.”

1 of 1 people found this review helpful.

Mar 18, 2007 by Sajid from Wolfville, NS CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Reception desk was very helpful. The room size and facilities were very good, based on Hong Kong standard.
• Although location is very convenient in terms of buses and trains, it is at 20+ minutes walk from peninsula and water front.

“It's a nice hotel to stay. At a decent price, you are not very far from the water front, and the stops for the airport bus (a21) and train station are very near. The staff was very helpful. ”

2 of 2 people found this review helpful.

Mar 11, 2007 by Jim from Seattle, WA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[4]

• I won it but would have preferred better location to public transport.
• Too far from subway.

“Clean 4 star hotels but a long walk to subway station.”

Feb 22, 2007 by Mary from Newmarket, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] •

• The concierge was always very helpful.
• The room key always gave me problems.

“Overall, I had a great experience at the Eaton hotel. The location was great as it was near to many markets, shops and restaurants. The hotel staff was very friendly and always made an effort to assist me.”

1 of 1 people found this review helpful.

Feb 18, 2007 by Joginder from Fresno, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[8]

• It had great coffee shop.
• Rooms and beds were so small and uncomfortable.

“I was pretty unhappy about that.”

Feb 1, 2007 by Emanuel from Fremont, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Clean room, good location, friendly and helpful staffs.
• The room is run-down for a 4-star level; the wall paper peeled off, the room is very small for 2.

“I believed there were some newly renovated rooms available.”

Dec 30, 2006 by Jeff from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Beautifully decorated and very comfortable.
• Small room and inconvenient layout.

“The room was small, but lovely and very comfortable for 1 person. Could easily accommodate up to 2 persons, but any more and you're asking for trouble - even if they are children. Highly recommend if traveling alone or as a couple.”

1 of 1 people found this review helpful.

Dec 28, 2006 by Raymen from San Francisco, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location.
• Small room ,should not be a 4 stars hotel.

“I don't like this hotel. The room is very small. Should not be qualify as a 4 star hotel. Should be a 3 star.”

Dec 28, 2006 by Alice from Fort Lee, NJ
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Get location, nice lobby and cafe area.
• The room is small and not that comfortable. Could be cleaner! No fresh air, and the ac was way too cold for winter, and the window was sealed.

“Overall ok, but the room doesn't seem to qualify for 4 stars, may what to upgrade your room to get that.”

Dec 25, 2006 by Kin from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Convenient.
• Poor or no heating in room.

“Good for business and or family travel.”

Dec 18, 2006 by Deborah from Ashland, VA
Overall Rating: 1
Cleanliness:[5] • Staff:[2] • Location:[9]

• The hotel is centrally located.
• The room was as small as a bathroom and could not get all of my luggage in the room.

“I was so unhappy with the size of the room. Two people with luggage were impossible to move around in. I had to get a third room and the hotel would not give me a good price even though I had two rooms already. They charged me full price for the third hotel room and the only reason I needed a third room was because the rooms were so small.”

Nov 19, 2006 by Junghoon from Hewitt, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Easy to find, close to the diverse stores, clean buildings.
• Rather expensive, small room size.

“I am satisfied with this hotel. The price is a little bit high.”

Nov 12, 2006 by Jennifer from Phoenix, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Friendly and helpful staff.
• It was the smallest hotel room that I have ever stayed in!

“The hotel was clean and in a good location of Hong Kong - able to walk almost everywhere. The rooms were extremely small and we were given to single beds that were not very comfortable.”