User Reviews for Best Western Regency/Lexington

Research User Reviews for Best Western Regency/Lexington (21-40 of 46)

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Feb 21, 2008 by Chris from Bicknell, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Price was right, great location.
• Outdoor swimming pool, limited breakfast items.

“We enjoyed our stay! Highly recommend staying here.”

Feb 18, 2008 by Betty from Mouthcard, KY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The location is great. Close to restaurants and shopping.
• The bed wasn't very comfortable. Needed more fluffy pillows.

“Good hotel for the money. I would stay there again.”

Feb 13, 2008 by Nora M. from Bloomington, IN
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• Clean.
• Very loud neighbors.

“Good enough for an overnighter.”

Feb 11, 2008 by Cheryl from Pikeville, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Pleasant, clean, large rooms, friendly and helpful management.
• Sheets were not fitted and bottom sheet easily shifted around and pulled off bed.

“I have stayed there several times and always been satisfied. This last time the power went out due to a storm and was out for about 18 hours. This was beyond the management's control, but we elected to stay in spite of the inconvenience. We rather enjoyed sitting in front of the roaring fireplace in the lobby during the evening. Management was very nice and kept us updated on the power company's progress in getting the electricity back on and provided us with a battery powered light should we need it. The power came back on before bedtime and we returned to our room. If the weather had been cold and the room cold, we probably would have moved to another location, but we felt comfortable and relaxed.”

Nov 28, 2007 by Ed from Winston-Salem, NC
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[7]

• Proximity to restaurants.
• Room smelled musty.

“Very average.”

Nov 19, 2007 by Kathy from Central City, KY
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[9]

• Loved the whirlpool, it was just what I needed.
• The room should have been cleaned better.

“The hotel was easy to find, good location, loved the whirlpool, but the room should have been cleaned better there was dried urine on the toilet and bathroom floor, which really got to me, but overall it was a good visit. I would go back, but hopefully the room would be clean.”

Nov 1, 2007 by Brett from Brentwood, TN
Overall Rating: 4
Cleanliness:[4] • Staff:[8] • Location:[7]

• It was close to the interstate.
• It was creepy and seemed like a place drug dealers would stay.

“Overall the mattress was terrible, the room faced a hustler Hollywood store, and the hotel itself looked like a place that hookers and drug dealers would frequent. It was actually fairly clean and the lobby was almost attractive, but there was just a seedy vibe.”

Sep 6, 2007 by Melanie from Olive Branch, MS
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Beds were very comfortable.
• Poor water pressure in shower.

“Good location, great price, comfortable beds. Clean.”

Jul 23, 2007 by David from Solon, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Hotel manager was helpful in making rearrangement on room.
• Hotel is non smoking but has no control if patrons want to smoke in room.

“This hotel is somewhat tired in room decor, mattress quality. When request for room change was made to front desk because non smoking room was used for smoking guest, I was told the room would be sprayed. This was not the correct response. The manager finally took over and changed my room.”

Jul 22, 2007 by Elizabeth from Martin, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• It was very clean.
• It did not have an elevator.

“Over all it was a nice experience.”

Jul 21, 2007 by Brenda from Martin, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very clean, up-to-date, moderately priced.
• Did not have elevator which might present problem with lots of luggage.

“This hotel was very clean with nicely decorated rooms at a very reasonable price. The staff was very nice & accommodating too.”

Jul 16, 2007 by Don from Indianapolis, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Good location and attractive facility.
• Toilet was not seated firmly, leaked water.

“The motel was fine with 3 exceptions: The toilet leaked, the lighting in the room was dim, not well lighted, and the people above me were making a lot of racket all evening and both nights.”

May 7, 2007 by Allen from Coopersburg, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Clean and safe.
• Had to change rooms for Internet access and no elevator.

“The night staff could have been more helpful but Housekeeping and Day management was beyond expectations.”

Mar 5, 2007 by Karen from Rush, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location to where I needed to be, very comfortable bed.
• Can't think of anything.

“Very friendly staff, easy access to room, very clean, very comfortable bed, felt safe.”

Feb 27, 2007 by Lois from Corbin, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenience, staff excellent, very clean excellent experience.
• Nothing.

“Very pleasant experience, I had had eye surgery that day, staff very friendly, let me check in early so I could rest my eyes. Put me in a quite location, very happy with all services.”

Oct 5, 2006 by Mary from Owensboro, KY
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[5]

• Nothing
• Older rooms, and beds were old and lumpy

“This was a older hotel, and the rooms needed updating. I also asked for a non smoking room, and was told that the room they gave me was non smoking, however, there was an ashtray in the room, When I call the front desk the again told me it was non smoking room and couldn't explain why there was an ashtray in the room. IT SMELT LIKE A SMOKING ROOM”

1 of 1 people found this review helpful.

Sep 4, 2006 by Tom from Loveland, OH
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[5]

• Good rate.
• Old tired decor.

“Hotel is dated and in need of refurbishment.”

Aug 21, 2006 by Teresa from Somerset, KY
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• Convenient location.
• Had a smoking room and it did not smell good. Yuk.

“Overall I liked the hotel and I would stay there again I would just be sure to request a non-smoking room and hopefully it would not smell.”

1 of 1 people found this review helpful.

Aug 13, 2006 by Carol from Greensboro, NC
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[8]

• Convenient location. Parking outside of room. Near gas and restaurants.
• Not the cleanest. I was given a smoking room and am a non-smoker. The room smelled like smoke. Toilet leaked a little.

“Ok for the price. Lots of smokers. Although a non-smoker myself, I had to take a smoking room. It smelled really bad. Given the wide range of choices in Lexington, I probably will not stay here again.”

1 of 1 people found this review helpful.

Jul 9, 2006 by Rick from Anderson, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, efficient, easy access to room and expressway. quiet/good sound insulation.
• N/A

“Modern, clean, efficient with easy access to room and easy access to I-75. clustered with many similar motels. Continental breakfast was sparse.”

1 of 1 people found this review helpful.

Jul 7, 2006 by Lori from Belleville, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Easy access to highway, several restaurants not too far away.
• Beds were uncomfortable, could hear lots of kids next to us.

“For the price we paid it was a decent motel. We were trying to do this trip on a budget so we avoided our normal hotel chains (like Hilton/Marriott). Its been awhile since I've stayed in the motel style (doors lead directly outdoors), but for the money there was nothing wrong with the property. For people with kids, it seemed like several families were enjoying the outdoor swimming pool.”

1 of 1 people found this review helpful.

Jun 17, 2006 by Ann from Edgewood, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy to find, convenient to where we had to visit, clean, great continental breakfast.
• Very hard to open door to room, had to pull very hard, seemed stuck.

“Great location near shopping. Fantastic continental breakfast. Fun pool. Employees very friendly and informative. Room size nice and clean.”

Jun 15, 2006 by Sabrina from Walton, WV
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• Nice room.
• No fitness facility.

“Great non-smoking room.”

Apr 23, 2006 by Gloria from Troy, MI
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[7]

• I like the location off of the freeway.
• It's to bad that right across the street is a Hustler of Hollywood, very disturbing with a family.

“The Hotel was nice, but I wouldn't go back because of the Hustler.”

1 of 1 people found this review helpful.

Feb 8, 2006 by Diana from Louisville, KY
Overall Rating: 4
Cleanliness:[3] • Staff:[4] • Location:[3]

• The hotel rooms were somewhat spacious.
• The hotel room was non-smoking but smelled of smoke and the hotel doors did not lock, I did not feel safe.

“The hotel is in a convenient location but not of great quality. I also did not feel that it was extremely clean or safe.”

1 of 1 people found this review helpful.

Jan 4, 2006 by Edith from Salyersville, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel is great, nice, clean and very friendly.
• There is nothing that I didn't like about this hotel.

“This hotel was very convenient, very clean and plenty of room. The staff was very helpful and friendly too. I would definitely stay there again.”