User Reviews for La Quinta Inn Augusta

Research User Reviews for La Quinta Inn Augusta (1-20 of 41)

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Oct 21, 2009 by Bill from Marietta,GA
Overall Rating: 10

• Location.
• Nothing.

“Quite location.”

Jun 11, 2009 by Mike from Middleburg,FL
Overall Rating: 1

• The pool was dirty as were the sheets.

“I would never recommend this hotel to anyone. Pool was not cleaned, mosquitoes were really bad. Room stunk and sheets doesn't seem to be clean. We were all so tired we just laid in the bed and crashed. Now we all have red bug bites all over us”

Nov 4, 2008 by
Overall Rating: 6

• The staff was very friendly and very helpful.
• I travel alone and I feel safer in an inside rooms hotel.

“The staff and maid service was excellent. The hotel is old and needs major renovations. It is very outdated. I prefer hotels with room entrances on the inside of the hotel not outside door rooms.
”

Aug 11, 2008 by Mikeingeorgia from Gray, GA
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[8]

• Leaving.
• Room smelled of smoke, bathroom of mildew. Internet problems as well.

“No elevators.”

Aug 4, 2008 by Donovan from Denver, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good location relative to the purpose of my trip.
• Would have like more wash cloths.

“It was fine. It was reasonable and the room was clean. There is highway construction in the area but there were minimum traffic delay or noise. It was a comfortable stay.”

Jul 28, 2008 by Martha from Spartanburg, SC
Overall Rating: 8
Cleanliness:[3] • Staff:[10] • Location:[10]

• It was convenient.
• The bath tub was dirty.

“If the bathroom was clean it would have made a better stay. Need to keep the noise down.”

Jul 17, 2008 by David from Partlow, VA
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[5]

• Coffee in the room.
• Coffee pot was to small.

“It was ok for what we needed.”

May 29, 2008 by Laura from Statesboro, GA
Overall Rating: 5
Cleanliness:[2] • Staff:[4] • Location:[9]

• The staff was friendly.
• Room was not clean when we checked in.

“I called to get directions to the hotel. The man gave me wrong directions, so we spent an extra 30 minutes driving. Driving means gas. So I spent money I didn't need to for gas to get there. I also didn't have 30 extra minutes to drive around. The sheets had not been changed in the room when we checked in. Gross. Housekeeping was nice and apologetic. Floor in room looked like boards were just lying uneven under carpet. Dangerous to trip on. I was not impressed. Breakfast was pretty good.”

May 28, 2008 by Amc from Augusta, GA
Overall Rating: 3
Cleanliness:[3] • Staff:[7] • Location:[7]

• Location.
• Small room & beds- detergent aggravated allergies.

“La Quinta is fine for a single business traveler that doesn't need much space. Location is great, can walk to breakfast and Starbucks, right off of I20 and Washington road.”

May 23, 2008 by Kelly from Lagrange, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• The hotel was very clean.
• The hotel could provide more complementary items like conditioner and lotion.

“The hotel exceeded my expectations for the price of my room. My boyfriend and I stayed for 4 nights while he competed in a tennis tournament. It was clean and well maintained throughout my stay. The staff was very friendly. The hotel is located on a main road with lots of restaurants close by and a Starbucks and Duncan donuts right in front of the hotel. I would highly recommend it for the cost conscious traveler.”

May 12, 2008 by Jan from Mcdonough, GA
Overall Rating: 2
Cleanliness:[5] • Staff:[5] • Location:[3]

• The lady in the office was friendly and the room was clean. It is pet friendly.
• It was very small. There were no directions about calling the front desk or wake-up calls. It was not worth the money.

“It is old. It is a little hard to get to from road. I understand that it is pet friendly.”

May 2, 2008 by Petruska from College Park, GA
Overall Rating: 4
Cleanliness:[1] • Staff:[9] • Location:[8]

• The staff was friendly.
• The bathroom had hair in the tub and on the floor.

“I was very disappointed that I went to the bathroom and found hair on the floor and bath tub. Also the shower curtain had stains on it. This was very nasty. I did not use the shower. The staff could not give me another room until the next day. I was given a room next door to the room I had. Usually I have gotten a great hotel using your service. This time I was very unhappy with this hotel. I did not seek another hotel because I came into the city to teach classes and had to make that my priority. I could not imagine anyone appreciating this situation and having to pay for it.”

May 1, 2008 by Bill from Decatur, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Great location with good amenities nearby.
• Sorta dated and a little shabby.

“Hotel is in a great location, well laid out and easy to get to. Their are great amenities nearby staff was good. Check in was fast.”

Mar 29, 2008 by Jeff from Austell, GA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[3]

• Their breakfast was nice and well stock.
• The hotel is located on a busy hwy & difficult to enter.

“Outside of the location and the small beds the experience is one I would likely repeat. It was price fairly and the rooms were clean. The water pressure from the shower and the shower head was the highlight of the stay.”

Mar 19, 2008 by Brian from Jacksonville, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Efficient staff. Clean, morning breakfast.
• No fridge or microwave.

“The front desk staff at this hotel is exceptionally efficient. I have had multiple stays here and upon arrival it's as though they are waiting for me. Check in is less than a minute. The facilities are very clean and orderly. Lack of fridge and microwave are the only negatives. Overall, very comfortable.”

Mar 2, 2008 by Brian from Jacksonville, FL
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Location and convenience to local restaurants.
• No fridge or microwave.

“A comfortable place to stay. The staff was very friendly and efficient. Experience would have been excellent if the room had a fridge and microwave.”

Jan 27, 2008 by Don from Jamestown, NC
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location.
• Only one working ice machine.

“My desk had a broken leg, only one working ice machine and it was located in a separate building two floors above. The TV needed replaced because it had one corner that was green and one corner that was red.”

Jan 21, 2008 by Jeremiah from Jonesboro, GA
Overall Rating: 2
Cleanliness:[4] • Staff:[3] • Location:[6]

• Hotel was located off of a main thoroughfare, which made it easy to locate.
• The hotel room smelled rank, the finishes in the room where of poor quality, the walls were stained.

“Overall, I think the interior of this hotel needs to be remodeled and completed refurnished. The walls were textured with many irregularities. The walls were spotted and the telephone key pad was also dirty/spotted. The white (or beige) curtains were dirty and should be replaced. The floor--in the only bathroom in the lobby--needed mopping and the sink needed cleaning. I found the hotel staff partly helpful and competent. I found the exterior of the hotel to be moderately appealing; externally the hotel was clean, well-lit, and the grounds were nicely landscaped. I would rather pay twice the daily rate of this hotel in exchange for a stay at a hotel of better quality and service.”

Dec 31, 2007 by Connie from Clinton, TN
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[9]

• The staff was excellent.
• The room was infested with ants. Staff made great effort to move me to make my stay more enjoyable.

“The best thing about this hotel was the location and staff. It was not what I expected, more of an economy hotel but I was well taken care of by the staff and management.”

Oct 29, 2007 by Keith from Marietta, GA
Overall Rating: 1
Cleanliness:[5] • Staff:[6] • Location:[9]

• The location was good. Star bucks are directly in front of it.
• The room smelled really bad as if the room hadn't been rented for so time with the heater left on. The night stay was horrible. I use disinfected spray.

“I would not recommend it. The pictures compared to the hotel were not consistent. The room smelled and all was given was a half empty bottle of spray.”

Oct 15, 2007 by Marie from Woodstock, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• It was very convenient to the conference that we attended the next three days.
• The shower could have been more forceful!

“This hotel had a great breakfast bar and made an excellent stop on our way to a three day conference. The room was clean and comfortable. The surroundings were quiet for a good night's rest. I would consider staying here again. The staff was friendly, efficient and very accommodating.”

Oct 12, 2007 by Big A. from Panama City, FL
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Staff willing to help at all cost.
• The shower walls, mildew in grout of shower walls. The next door room the same room.

“I really like this hotel; they were even painting the outsides, earth tone. Location to everything ( don't relocate it) I will be back to this same " romantic hotel (except for the excess dirty shower wall" grouts") a great breakfast, staff, location and price.”

Oct 1, 2007 by Herman from Jacksonville, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• Excellent location.
• No refrigerator.

“Excellent location. Needs a refrigerator.”

Sep 22, 2007 by Kathy from Isle Of Palms, SC
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[9]

• Location.
• Room had a foul odor; needs updating.

“Attractive entry for the level of hotel, but rooms was dingy. The price was really good, but I wouldn't stay In one again.”

Aug 23, 2007 by Stephen from Gainesville, GA
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[4]

• Location.
• Body hairs all over bed! Bad bathroom door that would not shut, old dirty shower.

“The last time I stayed was here was O.K. except for the parking lot. This time was terrible! Gross! The bathroom door would not shut all the way and the shower was very small and had a horrific shower head system. There were also dead bugs all over the floor! The parking lot had pot holes and desperately needs resurfacing.”

May 5, 2007 by Lindsey from Burbank, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[8]

• They served a continental breakfast.
• No workout facilities.

“I've been doing a lot of traveling. I have gotten spoiled by the nicer beds and pillows at other hotels I have stayed. The beds and pillows were flat and old, not overly welcoming, a bit dingy.”

May 3, 2007 by Rodney from Warmsprings, GA
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[7]

• The front desk clerks were extremely friendly and helpful.
• I had to move because of noise from freeway, and my room had a foul odor coming from air condition.

“It wasn't my best experience, but it was ok.”

Jan 17, 2007 by Rob from Charleston, SC
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• Convenient to the interstate, easy to find.
• Wasn¿t quite what I expected for a 2 star hotel?

“Area wasn¿t particularly attractive. The hotel room was fair, but not impressive.”

Aug 21, 2006 by Kevin from Columbia, SC
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• Nice clean rooms and very convenient to downtown.
• The price was higher than the normal rate they charge.

“The hotel was overall a good stay.”

Aug 1, 2006 by Richard from Lakeland, FL
Overall Rating: 1
Cleanliness:[5] • Staff:[7] • Location:[5]

• Checking out.
• No vending, no WORKING Internet, pool CLOSED. Refrigerators for RENT.

“Stay away from this place.”

1 of 1 people found this review helpful.

Jul 7, 2006 by Evelyn from Lauderdale Lakes, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff.
• My room did not have soap or wash clothes

“I'll be back.”

Jun 22, 2006 by Virginia from Raeford, NC
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[8]

• Family friendly pool and waffles.
• No pool service on weekends. Water quality poor.

“Price comparison, I am very pleased with the La Quinta We were very lucky to get this hotel as it indeed catered to my need to relax by the pool side. The hotel can indeed service their area of operation better, but our stay over all was a good experience.”

May 19, 2006 by Tangie from Greenwood, SC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Rooms were very small.

“Overall the hotel was clean, and the staff was very nice and helpful.”

Apr 26, 2006 by Farouq from Dumfries, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very convenient to everything.
• Exit and entrance are very confusing. there is no entrance sign clearly posted.

“Good location but not enough lights in parking and also no security was visible.”

Feb 18, 2006 by Brian from Hurricane, WV
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The rooms were spotless. The whole hotel was very clean.
• At my time, I was staying there they had railroad workers staying there with all there heavy eq. Starting them up at 5:30 AM was quite loud.

“I always try and stay at this chain of hotels because of the very clean rooms and service you get. I would make one suggestion if they have a lot of construction workers staying at the hotel to have a special place for them to park. They had all there trucks blocking many parking space, I myself had to park on the other side of the hotel from my room.”

Nov 27, 2005 by Shawna from King, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean and large rooms.
• No indoor pool.

“Was a very nice stay and very clean.”

Oct 13, 2005 by Delores from Woodbine, GA
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[10]

• Conveniently located to many shopping malls.
• N/A

“Everything went well with the exception of the following. The bath tube leaked water at the bottom. This was discover at 10:00 p.m. I used many of the bath towels to prevent excessive water from running on the floor. I informed the desk clerk at the time of check out but she said it was nothing the hotel could. The ironing board cover was worn and torn. It require replacing. The hotel is located in a convenient location to many malls and eating facilities.”

Jul 22, 2005 by Jonathan from Westport, IN
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[8]

• The wireless internet access was great and very helpful.
• No refrigerator or microwave in room

“The La Quinta Inn Augusta, situated on Washington Rd just off of I-20, was a good value overall. Washington Road is a major thoroughfare in Augusta making this hotel close to almost everything. There is a brand new Starbucks drive thru right in front of the hotel and a Dunkin Donuts/Baskin Robbins drive thru next to it as well. The rooms appear to have been upgraded or remodeled and they compare favorably to Holiday Inn or Comfort Inn. Probably the best feature is the wireless internet access. It makes staying in a hotel much more convenient.”

Jul 8, 2005 by Loretta
Overall Rating: 5

• It"s located right off interstate, which is very convenient.
• Housekeeping put do not disturb sign on my door and not clean room,
  I didn't put sign there.

“It was very crowded and not enough parking space, room was not cleaned by staff, although location is very good, I would not want to stay there again.”

May 2, 2005 by Valarie
Overall Rating: 1

• The lobby was clean.
• Lacked safety; noisy construction in the lot.

“After seeing the inappropriate safety locks on the door and noticing that the window shades did not close properly, I decided to leave. I did not stay at the hotel, at all. I was totally disappointed. I checked into a better quality hotel with a deadbolt that appeared secure.”

Dec 6, 2004 by Clifton R. from Alabaster
Overall Rating: 5

“Looks like this may be a new addition to the LaQuinta line. It was no where near the quality that we've come to expect from them. Cleanliness was not a problem but everything else was. The door to our room was outside the hotel and the only way into the main building of the hotel after we arrived (for ice, drinks, front desk, etc...) was to walk down three flights of stairs (again outside the building in the elements) through the parking lot and back in the front door. This would not have been a problem had it not been cold and rainy. The room smelled like smoke and the signage was extremely misleading. All doors were locked after 11:00 but the signs still said to use them. Some Vending and Ice Machines were out of order but the signs still pointed to them instead of to alternates. Continental Breakfast was poor. Staff were informative but not very helpfull (i.e. they acknowledged the problems but offered no apologies or other forms of compensation). If given the choice, I would definitely recommend bypassing this hotel in the future.”