User Reviews for Holiday Inn Augusta-Gordon Hwy

Research User Reviews for Holiday Inn Augusta-Gordon Hwy (1-20 of 26)

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Jun 2, 2009 by Barbara from Atlanta,GA
Overall Rating: 9

• Friendly staff; new carpet; fantastic food and drinks.
• No shower cap in room.

“Excellent location right off main highway an state expressway. Excellent restaurant and pool area. Food was great and friendly and accomodating staff.”

Nov 25, 2008 by Renee from Cartersville,GA
Overall Rating: 9

• The pool and patio areas were amazing.
• It seemed a little outdated.

“Although the outside of the hotel was a little outdated (all rooms open to the outside) the pool and patio areas were amazing! The service of the staff was friendly and helpful. Our whole family came, which included 2 small children. They were made at home as well. I am planning to return when we can make use of the pool/patio area, since it was too cold this trip.”

Aug 8, 2008 by Cindi from Sonora, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• The pool area was fantastic; the staff was generally awesome.
• The bed was way too hard.

“This is a great hotel if you are looking for a budget room. There is a full continental breakfast, but go early. The pool was awesome; almost resort-like with trees, patios, barbeques, seating, and umbrellas. The beds in the rooms were really hard, but otherwise the rooms were clean and inviting.”

Jul 25, 2008 by Danny
Overall Rating: 9

• People work in this hotel were very nice and very helpful. Enjoyed the free hot breakfast.

“Whenever you need help, this hotel will always have someone to help you! My son had tennis tournament at Augusta during the stay. My car battery had problem 30 minutes before his first match. My son was also had fever two nights in a row. I was so desperate for help at that time. I will definitely choose this hotel next year.”

Jun 21, 2008 by Geroge/Sheila
Overall Rating: 9

• Breakfast taste was tasteful. The pool was relaxing and the rooms were clean.
• The pool did not open early enough.

“There was a very pleasant atomsphere. The Staff was friendly including Management.”

May 30, 2008 by John from Gastonia, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great pool area.
• Room too small.

“Great location for visiting Ft Gordon Army Base. Easy to get in and out of. Great pool area (courtyard style with plenty of great landscape). Tried to have Dinner on premises at restaurant but was only serving food at the bar.”

May 27, 2008 by Kay from Powder Springs, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[9]

• Lobby/pool/dining facilities were attractive.
• Room had outside entrance/room unattractive.

“Overall the hotel was fine. The rooms on poolside had nice views, but rooms on outer perimeter faced parking lot and had an unsafe feel for 3 females staying there. Our actual room was shabby but clean. The hotel lobby and dining area were impressive. Overall it was a good place to stay for such a low price; but we will not stay there again.”

May 14, 2008 by Dalles from Fayetteville, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location for what I needed, Pool for the family was great to see, and the entrance was peaceful.
• The rest room in my personal room could have been a little bit cleaner. Found hair in tub. Not nice.

“Would recommend it for someone that wants to be close to base and a peaceful surroundings.”

May 13, 2008 by Julie from Moorhead, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very convenient to Ft. Gordon. Extremely nice pool area.
• The rooms were a bit outdated.

“This hotel is in a great location and is the nicest hotel near Ft. Gordon. The pool area is excellent and the lobby and front desk area very nice and clean. Rooms are nice, just could use a little furniture/bedding updating.”

May 7, 2008 by Hazel from Atlanta, GA
Overall Rating: 3
Cleanliness:[7] • Staff:[2] • Location:[6]

• The bedding in the room and the location.
• The staff was horrible.

“When I first arrived at the hotel I thought that it was going to be a great experience. I was greatly disappointed. When I first got there one of the staff kept flirting with me and coming into my room trying to kiss me and hook up with me. I was very displeased. The next morning when I got up for breakfast I asked if I could get a plate to go in my room. One of the ladies gave me a Styrofoam box to go to pack my food and when the manager of the restaurant came out and saw that she said why did you get that for her, you are not her servant and she needs to stop being so d* lazy and get it herself. Then she came and confronted me about it saying that they have too many customers to just be worrying about me and my needs. Then later that day I went looking for the ice machine and I saw housekeeping talking on their cell phones while they were suppose to be cleaning and sitting around smoking cigarettes. Also they were gossiping about the customers staying there saying bad things about everyone. Overall it was my worst hotel stay and I do not plan on going back. I would not recommend this hotel to anyone to stay in. The atmosphere was nice but the staff was horrible in every way imaginable.”

May 7, 2008 by Mike from Arlinton, VA
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[5]

• Proximity to Ft. Gordon.
• Motel-style. Pool but no hot tub.

“Bare bones motel-style hotel. Cheap but clean and functional furnishings. Friendly and efficient staff. Great proximity to Ft. Gordon for those doing business there.”

Apr 24, 2008 by Ted from Lincoln, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and neat. I was pleasantly surprised.
• My map located the hotel on the other side of the highway.

“There were no reviews on this motel so I took a gamble. I was pleasantly surprised. It had been renovated recently and looked like new. Staff was very friendly. I would stay here again.”

Apr 3, 2008 by Jim from Lewis Center, OH
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[2]

• Breakfast was included.
• Outside entrance to room. Lack of safety.

“This hotel was far below a 2/12 star hotel. At the very least I would expect interior corridors for a 2/12 star hotel. Disappointing.”

Feb 28, 2008 by Linda from Lawrenceville, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Beautiful lobby, restaurant & surroundings.
• Bathroom had no fan.

“Very nice for the price, the rooms were a little old but well maintained, there were conveniences such as hair dryer, iron & ironing board, etc. One negative is TV had poor quality picture but that was the Cable Company's fault.”

Feb 18, 2008 by Karan from Charleston, WV
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[2]

• Lounge was lively, nice.
• Dead bugs in room, door opened to outside.

“As a woman traveling alone, I was uncomfortable with the location of the hotel and the fact that the door opened to the outside. There were about 50 dead potato bugs behind one of the nightstands- I know this because the nightstand was pulled out from the wall and the room smelled of bug killer.”

Nov 28, 2007 by Jane from Burke, VA
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[7]

• Breakfast was pretty Ok.
• The heating/cooling system was falling apart, the shower curtain was filthy and the remote was not working.

“I did not have a good experience at this hotel for the following reasons: The heating/cooling system was falling apart and very noisy, the shower curtain was extremely filthy and the TV remote was not working. I did ask management at the front desk to have the shower curtain cleaned and this was not done. I asked for a second remote for the TV and the second one too was not working!”

Sep 27, 2007 by Darcy from Savannah, GA
Overall Rating: 8
Cleanliness:[8] • Location:[7]

• The employees were friendly.
• I hate to climb stairs with luggage. Elevators would be nice.

“This is a nice motel... Not great but nice. I have stayed there at least 10 or 12 nights in the past year and I keep coming back so that must say something. It is the old style holiday inn which is sort of out dated but it has been refurbished which helps make it a decent place to stay. The bed was comfortable so my girlfriend and I could enjoy making love a few times whilst we were there.”

Jun 9, 2007 by Al from Panama City, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Lots of security walking around, you sleep better, maids don't steal, friendly staff.
• They gave me a hotel floor plan with only lower floors on it, was not clear that I was upstairs in 216.

“This is a nice hotel, we had our family reunion there 2006, clean, security walking around, quiet, near everything, even malls, friendly staff, daily news and quick to assist us.”

May 27, 2007 by John from Savannah, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Conveniently located.
• Fitness room equipment was unserviced exceeded its service life. Did not work properly.

“This hotel is certainly a value for the price I paid.”

May 21, 2007 by Lewis from Cleveland, TN
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[5]

• Pool.
• Mattresses were worn.

“Nice lobby. Nice rooms but older beds.”

May 14, 2007 by Nicole from Jonesboro, IL
Overall Rating: 4
Cleanliness:[7] • Staff:[1] • Location:[4]

• The only thing I enjoyed was the contemporary interior design of the room.
• I found a roach and the staff were rude and gave me no privacy.

“The hotel room was very contemporary and the interior design from the bedspread to the desks and sink counters was nice. I did find a roach in the bathroom and the front desk staff are rude and unfriendly. When checking in my room I had to wait for hours and finally when I checked in my room. I arrived to the room with people inside, it was horrible. Then the morning before check-out housekeeping banged on my door for 5 minutes at 8:30 in the morning and check-outs not until noon. I told her I did not need anything and she call the room later on at 9:30 asking me to be pick up and open the curtains before I leave. I hated my stay there and will never stay again. A nice room does not compare to friendly staff and a comfortable stay.”

Apr 23, 2007 by Ortrud from Spring Lake, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• It had everything we needed.
• The restaurant was overpriced.

“We had a nice stay at the motel. We had rooms next to each other, so we could let the children go back and forth without worrying, the grounds were well kept and the rooms clean. I would not suggest eating there; the bill for breakfast was shocking.”

Feb 21, 2007 by Darcy from Savannah, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Late checkout.
• Staff needs training concerning guests with gender issues.

“Nice place. Hotel staff friendly enough. Fairly pleasant room with free broadband. I would stay again.”

Nov 29, 2006 by Dana
Overall Rating: 6

• Room had microwave and refrigerator.
• We were awakened twice in the night by security.

“This hotel was undergoing renovations while we were staying there. It has a very pleasant outdoor pool area.”

Oct 4, 2006 by Lee from Prattville, AL
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[8]

• Everyone was nice friendly and professional.
• Our room was clean except for the ash trays.

“Over all things were very good but because when we first entered our room we thought it was already occupied because of items left in the room. Dirty ash trays and spit cups. I let the front desk know and I hope to get a significant discount or a free night in August soon. I hope to go for 3 night stay in Nov. and would stay in the same hotel.”

May 25, 2006 by Andrea from Spartanburg, SC
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Quiet.
• Not high quality.

“Though it served it's purpose, the quality was not what I have received for the price in the past. It was a standard extended stay hotel - no daily cleaning service, the beds were not comfortable, sheets and towels not the best quality and the room was a lot smaller than I expected. No sitting area at all.”