User Reviews for Fairfield Inn by Marriott Augusta

Research User Reviews for Fairfield Inn by Marriott Augusta (1-20 of 33)

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Apr 12, 2009 by Alli from Thomson,GA
Overall Rating: 10

• Very friendly staff.
• Coffee left in coffee maker, smoke alarm kept beeping (low battery or something).

“Overall, it was a great place to stay.”

Jul 10, 2008 by Chris from Winter Springs, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Friendly staff.
• It looked older and needs a renovation.

“I was worried at first about the hotel for the price but it turned out to be a pleasant stay. Could have used a better selection for the breakfast items but everything else was great.”

Mar 2, 2007 by Glenn from Smyrna, GA
Overall Rating: 1
Cleanliness:[3] • Staff:[5] • Location:[4]

• The internet connection was up.
• Just about everything else was a nightmare.

“This was the worst hotel I have ever stayed in.”

Jan 5, 2007 by Curt from Lexington, NC
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[1]

• Had a very cold refrigerator.
• Not very clean. Got locked out of the building.

“This hotel was not in the area I booked it in. Was not very clean. I have stayed at many airfields before and this one did not meet the usual standards of that brand. No business center. There were several hotels in the same area for a much more reasonable price. I have booked thru it many times. I have always been satisfied until this stay.”

Dec 7, 2006 by Jack from Clifton Park, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location, great variety for breakfast.
• Heating system didn't work very well.

“Location is very good, near to restaurants and at the same time a bit away from main road traffic. Breakfast had a huge variety of items. Free wireless internet.”

Nov 15, 2006 by Rodney from Warm Springs, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The room was clean and comfortable.
• No ice machine on 2nd level.

“I enjoyed my stay.”

Sep 18, 2006 by Kathy from Albany, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good breakfast.
• Room was Too far from elevator and ice machine.

“Though rated a 2 star, I felt this was better than I anticipated. The staff was friendly, the breakfast excellent, and the facility clean. I would recommend this even though the pool was not available for use (newly shocked).”

Jul 31, 2006 by Steve from Jefferson, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everyone was very friendly beginning with the desk clerk.
• I wanted to stay longer and couldn't!

“Our stay at the Fairfield Inn in Augusta, GA was a very pleasant experience. We were there for only one night. We arrived at about 9 pm to friendly faces and warm smiles. Once we were settled into our room the desk clerk call to see if everything was satisfactory. That really impressed me. I would recommend this particular hotel to anyone!”

Jul 30, 2006 by Jon from Grayson, GA
Overall Rating: 7
Cleanliness:[3] • Staff:[8] • Location:[9]

• Location was good.
• Room was not clean, food in fridge, used soap in bath and sink area, last occupants dirty clothes laying out, top of desk streaked with cup rings.

“Location find, they need to hire someone who actually cleans the rooms.”

Jun 28, 2006 by Willie from Rome, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Good location, good food and good service.
• It's not the hotel's fault, but there was a fire alarm at 4:00am. very inconvenient.

“I had a very good stay, and it was everything I expected and a lot more. I didn't lack for anything. Food cleaning. I really did enjoy my stay. Thanks.”

Apr 28, 2006 by Clay from Leesburg, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• The location and ease of access to the interstate.
• Parking was limited. No outside power outlets.

“Hotel was good and clean. The staff went out of their way to accommodate us especially due to us having boats. If the Hotel gets some outside power outlets. I'm sure more Bass touring fishermen would stay.”

Apr 17, 2006 by Brett from Terre Haute, IN
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[9]

• Extremely helpful and friendly staff.
• Hum of car traffic constant.

“Location, friendly staff and decent continental breakfast it can't be beat. The room I had was plain but clean and adequate with a small fridge and microwave which was a nice bonus.”

Mar 29, 2006 by Rod from Madbury, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very comfortable beds, attention to small details that add up to a pleasurable experience.
• The view is an Interstate off-ramp.

“We were impressed by how clean and cheery the motel was. All parts of the building and grounds that we saw were immaculate. The beds were the most comfortable we have slept on in a long time. The pillows especially were firm and full. The staff people with whom we had contact were professional and helpful, and when we had to return an hour after checkout to retrieve an item we left in the room, it was waiting for us at the front desk. The free Wi-Fi was also a plus - strong signal and easy to connect. Would definitely stay again.”

Mar 27, 2006 by Lesley from Lufkin, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Helpful staff.
• Outside entrances.

“Hotel was extremely convenient to the highway. Staff was helpful, if not all that knowledgeable. Outside doors to the rooms made for some uncomfortable trips to the lobby. Overall I enjoyed my stay here and the beds were wonderful!”

Mar 8, 2006 by Jean from Fuquay Varina, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very quiet and comfortable sleeping.
• I liked everything.

“The staff was extremely friendly. The breakfast was very clean and very good. We were really impressed with the quality of the hotel. We were very pleased and will encourage others to use this hotel.”

Mar 8, 2006 by Ralph from Raleigh, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Convenient to Interstate, located in quiet area just off on-ramp.
• None that I can think of.

“Very friendly staff. Continental breakfast was great in quality. Free coffee and juice 24-hrs - a very nice touch. Also a USA. Today every weekday morning at your door.”

Jan 6, 2006 by Rusty from Alpharetta, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• Rooms had frig and microwave.
• Small TV's and no HBO or Show time.

“Average 2 star hotel right next to the interstate, with smallish rooms but all the expected conveniences there. Well kept up. I think the Marriott or Fairfield brand means somewhat higher standards and consistency of quality, but it also means you get an over controlled TV selection no HBO or Show time, seems to try to push you into pay preview Ice machines and maid service are good for families, but low impact single travelers might do better with the extended stay places.”

Dec 24, 2005 by Anna from Dalton, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, close to everything anyone would want.
• Nothing.

“Highly recommend this hotel for business or leisure. Located just off Washington Rd. (main thoroughfare in Augusta), also easy access to I-20.”

Dec 21, 2005 by Chip from Columbus, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location.
• Getting a little aged.

“I have stayed in this hotel for many years. Great little place. May need to clean up the front desk help a little.”

Dec 2, 2005 by Nakeyia from Greensboro, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Breakfast bar.
• Kids running early in the a.m.

“My overall experience at this hotel was great I had no complaints and would stay here again.”

Dec 1, 2005 by Britt from Loganville, GA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[10]

• The location was good it was clean and the staff was very efficient.
• The bath tub was in need of replacing.

“Over all a nice place to stay.”

1 of 1 people found this review helpful.

Nov 30, 2005 by Jerry from Barnesville, GA
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[6]

• The friendly and helpful staff.
• Air or heat unit did not work in first room.

“Convent to interstate, but was still quite.”

1 of 1 people found this review helpful.

Nov 29, 2005 by Rachelle from Fredericksburg, VA
Overall Rating: 10
Cleanliness:[4] • Staff:[10] • Location:[8]

• Very friendly personnel.
• Toothpaste on wall and shower curtain in bathroom.

“Friendly people, good continental breakfast.”

1 of 1 people found this review helpful.

Nov 18, 2005 by Anna from Augusta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly, great location, quiet, comfortable.
• Nothing, liked everything.

“The rooms were clean, comfortable and decorated beautifully. The breakfast area was sunny and warm and the selection was very good. The hotel staff were professional, well informed and gave exact directions to every place we inquired about.”

Jul 19, 2005 by Rufus from Waynesboro, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[7]

• I liked the quality of the rooms and cleanliness
• I did not like the choice in television programming

“Overall it was a nice experience, and I would recommend this hotel to anyone looking to get a nice room at an affordable rate.”

Jun 16, 2005 by Amanda from Houston, TX
Overall Rating: 6
Cleanliness:[5] • Staff:[2] • Location:[6]

• It was convenient and affordable.
• The staff were not at all good at customer service.

“The rooms are comfortable, the location is convenient, only the staff and the prominence of heightened security raise any issues.”

1 of 1 people found this review helpful.

May 31, 2005 by Barbara from Beaufort, SC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff friendly, room clean, good security measures
• The gym was off site.

“Quiet, safe place to stay.”

May 12, 2005 by Tracey from Warner Robins, GA
Overall Rating: 5
Cleanliness:[5] • Staff:[9] • Location:[8]

• It was convenient to the event I was attending.
• The room smelled a bit musty and mildewy.

“The hotel was ok. The room smelled a bit musty and closed up. It had a decent continental breakfast.”

1 of 1 people found this review helpful.

May 7, 2005 by Rhonda from Columbia, SC
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[3]

• Drunk person in room next to me - management did nothing.

“Quality of people staying here seems poor - a lot of loud, boisterous parties going on for a weekday night. Called management three times between 11:30 and 3:30 for a drunk person next door. All they did was call the room, which proceeded to make the drunk even angrier so that she started banging on the walls. The next morning when the manager asked how my stay was and I replied "It was perhaps the worst hotel stay of my entire life," she didn't even question why or bother to apologize. ”

Mar 7, 2005 by Bob from Matthews, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was very friendly and accommodating.
• 0

“Was a good location at a fair price.”

Mar 4, 2005 by Richard from Knoxville, TN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great service.
• Bed was a little uncomfortable.

“Would stay here everytime I visit Augusta, GA. I will continue to use for my hotel reservations.”

Jan 19, 2005 by Susan from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was great!

“I would stay at this hotel again. Very clean and friendly.”

Sep 8, 2004 by Patrick W. from Prosper
Overall Rating: 8

“Older than most Fairfield's I've been in so not as well appointed. However, clean and sufficient.”