User Reviews for Courtyard by Marriott New World Beijing

Research User Reviews for Courtyard by Marriott New World Beijing (1-20 of 21)

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Jul 31, 2008 by Gina from Annandale, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Excellent location, great price.
• Staff did not speak English well.

“The price was excellent, had trouble communicating with the staff, also family could not reach me at the hotel because they did not understand English when they called. Other than that I loved the hotel, very clean, great location, nice room and taxis were outside. I would recommend it, absolutely.”

Jul 16, 2008 by Ray from Carol Stream, IL
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[7]

• A place to stay when arriving to the city.

“The Hotel concierge was unhelpful and would not help unless you hire their travel services.”

Jun 6, 2008 by Daniel from Chino, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The room.
• Nothing.

“Its was a good hotel and staff was good.”

Apr 14, 2008 by Sharona from Palm Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Close to everything!!.
• No Peking Duck, but on menu.

“I would stay there in a Heartbeat. Great hairdressing salon on block and classy great massage end of block. Awesome. Every time I called for something (ice, more coffee, etc., they were there with it in minutes. Great service! Internet available in lobby and 4$ for half hour. Very good.”

Jan 18, 2008 by Ruben from Surprise, AZ
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• The room was falling apart, electrical outlets didn't work.

“The hotel was nice enough, but some things in the room were falling apart. The chair was not very steady; the electrical outlets were not working and were coming out of the walls. The location was great! The mall there adjacent to hotel was awesome, lots of shopping.”

Dec 6, 2007 by Maurice from Chewelah, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Large rooms.
• Nothing I did not like.

“One of the best in Beijing that was affordable.”

Nov 7, 2007 by Anita from Bradenton, FL
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[5]

• Close to city attractions.
• Dirty bathroom, marred furniture.

“I would rate this hotel a two star because of its location in town.”

Nov 2, 2007 by Amy from Los Angeles, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[5]

• Nothing at all.
• Smoke filled, dark lobby, very dirty carpet, dark, dirty, small bathroom with mold on tile.

“The worst courtyard by Marriott we've ever been. I have told my friends about this bad deal too.”

Apr 23, 2007 by Lorna from Parksville, BC CA
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[7]

• It was located near the subway station which I used frequently.
• I was expecting a 4 star hotel which this definitely was not.

“A very ordinary hotel. Nothing special. Adequate.”

Apr 9, 2007 by Lauri from Calgary, AB CA
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[6]

• Concierge.
• Cleanliness, amenities, rooms, decoration.

“This hotel advertises itself as a four star, however, it would not even meet a 2 star rating in most places. The rooms are dated, very shabby, and completely in need of attention and repair. It is overrun with tour buses and families, and the western breakfast reflects the "mass" appeal of quick non-personalized service. A poor choice for your money.”

Oct 16, 2006 by John from San Leandro, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• Great inexpensive dining options close by.
• Service seemed uncoordinated.

“Three of us stayed in one room, but only two sets of towels were provided. We purposely did not mention it to see if the staff would do it correctly the next day. They did not pass the test. Once we mentioned it to the front desk, the problem wasn't repeated. The first couple of days, we had to go to the front desk several times to get keys reissued because the ones we were given had stopped working. One member of our group went to the swimming pool, but reported that she did not enter the pool because it was quite disgustingly dirty. On the plus side, the rooms were a good size - even with the extra bed in one of the rooms, there was still room to move around. The hotel offers a decent breakfast buffet. We also had dinner in the cafe one evening and found the food quite adequate. Some of us were craving fresh vegetables and there were three or four salads on the menu, all of which were nice.”

Oct 2, 2006 by Gleb from Paris, TX
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[9]

• Good location near tourist sites.
• Dirty, un-helpful staff, awful breakfast, no maps.

“Our motto is "we don't care. Now go away."”

Sep 3, 2006 by Bernardo from Rome Italy, ID
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Thanks you for the support given!
• No pizza.

“It was an excellent experience to stay in Beijing with the New York comfort!”

Aug 15, 2006 by Ron from San Jose, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location near railroad station. Close to major tourist attractions. Good clean room for the price.
• No major negatives, good solid hotel.

“Good hotel for tourists or business folk. Near the railroad station and easy access to most major tourist sites. Good price for a good room.”

Aug 11, 2006 by Raymond from Dallas, TX
Overall Rating: 5
Cleanliness:[3] • Staff:[1] • Location:[10]

• The hotel is in an ideal location and is convenient to mass transit, restaurants, and shopping.
• The hotel staff was rude, incompetent, and untimely. The first room we got was not even clean and the lobby always smelled like smoke.

“This hotel is in a good location. The staff are not friendly and not available. The alarm clock was impossible to set. When I came down in the middle of the night at 1:00 a.m. for assistance in setting it, the night manager said he didn't know how to set it either. The lobby was always smoke-smelling. The concierge is not helpful; you have to know what to ask for to get any help from them.”

May 7, 2006 by Charles from Forest Hills, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location is excellent. It's near a subway line. Everything you'd need is in the surrounding area (shopping, entertainment, and sports).
• The carpet is a little worn out.

“I stayed in this hotel last summer and went back again this month. I simply love the hotel, especially the convenience. It's located in an upscale shopping mall in the city, one block away from a subway station. You can find anything you'd ever need in the surrounding area: department stores, restaurants, gym, swimming pool, billiard, Ping Pong, massage, movie theater, skating rink, tennis courts, video arcade, banks, drug stores ... There is even a gay bathhouse two blocks away. I'm considering to buy an apartment in the complex.”

Apr 17, 2006 by Russ from Towson, MD
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[10]

• Great location in central Beijing.
• Rooms were a bit worn, in need of updating.

“Great location in the heart of town, within walking distance of several attractions. Good quality food (western) at hotel cafe. Our room was a bit worn, in need of some new furniture, wall coverings, carpet, etc. Bathroom was clean, but faucet needed repair. One disappointment: front desk ran out of Chinese currency, necessitating a surprisingly tedious search for another place to exchange money. I would recommend this hotel, but only if you are expecting a 2-3 star experience.”

Nov 15, 2005 by Denise from Wildwood, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• The health cub and spa were great.
• I little difficult for the cab drivers to find.

“The hotel staff is very friendly and helpful. It was easy to communicate with the staff even though they all did not speak English. The only downfall is that the hotel is new and most cab drivers were unaware of it's location.”

1 of 2 people found this review helpful.

Nov 11, 2005 by Alex from West Chester, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff extremely friendly & competent.
• N/A

“Centrally located in Beijing. Staff was friendly and knowledgeable.”

0 of 1 people found this review helpful.

Mar 11, 2005 by Ramesh from North Chelmsford, MA
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[8]

• Good location(near metro). Decent price

“I went to Courtyard Beijing straight from J.W.Marriot in Hong Kong and was expecting more or less same level of service. God, I was wrong. The service was bad, all the way from Front Desk to Conceirge.”

0 of 1 people found this review helpful.

Feb 17, 2005 by Anders from Oslo, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Good location close to Tianamen.
• High speed internet, but it seldom succeeded opening pages. I'd also like an iron in the room.

“Nice hotel and friendly concierge. Close to the Forbidden City, but far away for Bar Street. You should take a taxi to both sites. What I missed in general was a brochure with tourist information in English and Chinese of places to visit. As no taxidriver knows English the hotel should have a supply of small cards with all these sites in Chinese like Tianamen Square and Hongqiao market. Then the concierge could spent valuable time doing other things than putting down names in Chinese...”

1 of 2 people found this review helpful.