User Reviews for Hyatt Regency Vancouver

Research User Reviews for Hyatt Regency Vancouver (1-20 of 957)

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Oct 19, 2009 by Dee from Giddings,TX
Overall Rating: 10

• The restaurant was superb. The staff excellent.

“This hotel far surpassed our expectations. The staff was friendly and professional. The food in the restaurant was absolutely divine.”

Oct 8, 2009 by Uncle Dick from Madison,WI
Overall Rating: 9

• Modernist style in room.
• It's in the business district. Neighborhood had no charm.

“Nice place. Cool bathroom and shower.”

Oct 7, 2009 by Don from Camrose,Canada
Overall Rating: 8

• The location, proximity to ocean and Stanley Park.
• Construction did not permit easy parking and access.

“This hotel was great and close to shopping, etc. The overall luxuriousness was not quite on par with other hotels I've stayed at.”

Oct 7, 2009 by Sue from Latham,NY
Overall Rating: 9

• Centrally located and the staff was wonderful.
• The
  TV service was very bad - not easy to use technologically.

“The Hyatt was clean, luxurious in some ways, staff was excellent, and it was located between the cruise ships and many other attractions. Also all the major sight-seeing tours stopped directly at this hotel so it made touring very simple.”

Sep 30, 2009 by Lisa from Peachland,Canada
Overall Rating: 10

• Very comfortable and great location.

“This is my 3rd stay at the Hyatt Vancouver, and is my preferred hotel in downtown Vancouver. I use Priceline and am very pleased to get the Hyatt each time.”

Sep 24, 2009 by Doris from Novato,CA
Overall Rating: 10

• Very modern decor, excellent location, superior staff.
• Nothing.

“This hotel is in an excellent location. The hotel has undergone a $20 million renovation. The room decor is beautiful, very modern. We had a 25th floor view room with wall to wall, ceiling to floor windows. It was so fantastic, that we bought dessert and coffee and brought it to enjoy the view from our room. Front desk staff were excellent and greeted us by name.”

Sep 14, 2009 by Kat from Santa Barbara,CA
Overall Rating: 10

• The location and the staff were great.
• I can't think of anything at all.

“The hotel was well located and had great rooms. As a Priceline customer, I did send an email to the hotel requesting a king bed nonsmoking. We were celebrating our anniversary. When we checked in we were upgraded to an upper floor facing the harbor. We got to see our ship come in. Best of all there was a fabulous corner balcony overlooking the city at night- stunning!”

Sep 9, 2009 by Kelly from Commerce,TX
Overall Rating: 8

• The decor was beautifull!
• There is a fee for everything. Fee for parking, business center, no free continental breakfast.

“I liked this hotel. I would have loved it if the amenities didn't cost extra!”

Sep 9, 2009 by Jim from Bothell,WA
Overall Rating: 10

• Clean atmosphere, friendly staff, excellent rooms, and beautiful views.
• None.

“This was a great hotel. From the moment we arrived everything seemed to be taken care of. Our rooms were great and the views from the big windows were excellent. It was close walking distance to shops in downtown Vancouver.”

Sep 9, 2009 by Richard from Red Deer,Canada
Overall Rating: 9

• Located in the centre of things.
• Parking is expensive.

“Nice rooms, a pleasant stay. Some rooms have a balcony and we got one which added to the space and experience. Because of its central location, some traffic noise comes with the great location. Staff was helpful.”

Sep 5, 2009 by Larry from Greenwood,IN
Overall Rating: 10

• Upgraded to suite on 1st night - outstanding room. Second night room still above minimum standard (balcony/king bed)
• We would have liked a free shuttle to the pier which was very close.

“Everything about this hotel was perfect. We arrived very late and were upgraded to a fantastic suite. Although we had to move for the second night, we still got an above average room with a balcony, and the move was painless. In view of the low rate we were paying, we were treated extremely well. The staff was efficient and very friendly.”

Sep 4, 2009 by Shayla from Ventura,CA
Overall Rating: 10

• Everything.
• Nothing comes to mind.

“Perfect location - very clean, great food and
great staff.”

Sep 4, 2009 by SHINHONG from Ann Arobor,MI
Overall Rating: 10

• fantastic

“one of the most expensive hotels I have stayed in two months. Priceline should try a little more with this hotel about price negotiation~.”

Sep 1, 2009 by ac from Victoria,Canada
Overall Rating: 9

• location, location, location

“Very convenient in terms of accessing downtown's restaurants, shops, and attractions. The hotel itself was very modern and clean with helpful personnel. The room was spacious and comfortable.”

Aug 28, 2009 by Bruce from Stockholm,NJ
Overall Rating: 10

• Great location, terrific city view,super room,very upscale
• pool was rooftop and was small

“Hotel was just terrific. Clean modern room, great location in heart of city. The hotel is a Hyatt and is very clean, modern,and upscale. Staff is very friendly. Perfect for business people but as a vacationer I felt very much at home there. Only thing I wasn't thrilled with was that the pool was on the rooftop and small. Other than that the hotel was perfect.”

Aug 27, 2009 by Karen from Richardson,TX
Overall Rating: 10

• Convenient to center of all activity. Staff was extremely helpful with need to store luggage while on an overnight trip to Whisler.
• Charged for use of business center

“The Hyatt was an outstanding choice for our trip. The location was especially positive. Although we had a rental car, we were able to walk to outstanding restaurants and the harbour area with little effort. I highly recommend the Hyatt.”

Aug 27, 2009 by sasha from Richmond,Canada
Overall Rating: 10

• Very helpful and friendly staff. Big rooms.

“Great staff. Beautiful rooms.”

Aug 26, 2009 by Chris from Surrey,Canada
Overall Rating: 8

• Nice shower.

“The hotel was very nice and staff were accommodating.”

Aug 26, 2009 by Aaron from Sprinfield,OR
Overall Rating: 10

• Very nice room, great location.
• Restaurants were too expensive to eat in.

“Definitely would stay here again. The location made it extremely convenient to downtown areas and the buses stopped right outside the door.”

Aug 26, 2009 by Mike from St. Paul,MN
Overall Rating: 2

• Breakfast buffet was nice, but overpriced.
• Our room was given away and we slept on a sofa bed!

“The hotel was beautiful, but despite paying for our room in advance via priceline it was re-booked with someone else. We were forced to spend the night on a sofa bed! We were told we'd be upgraded the 2nd night, but ended up in a standard room.”

Aug 25, 2009 by Heidi Maglietto from Federal Way,WA
Overall Rating: 8

• Clean, comfortable and
  quiet.

“Overall, my experience at the Hyatt Vancouver was pleasant and I would stay again given the convenient location near Robson Street (shopping and dining). The parking was $28/night plus tax which was higher than some of the other hotels in the area.”

Aug 25, 2009 by sheila from Douglaston,NY
Overall Rating: 0

• beautiful comfortable room
• mix up in rooms when registering

“we arrived after midnight and was told we were being upgraded. we were sent to 33rd floor, then realized we were not given room #. Back to desk, was told room #, went back up only to find that room was being renovated. Back to desk, - was given new room assignment on 29th floor.everyone was very nice, but we were tired after long trip and had hoped that they would be more organized! Room and setting were wonderful after that! and they agreed to give us free internet to make up for the inconvenience =)”

Aug 25, 2009 by Lahoucine from Edmonton,Canada
Overall Rating: 5

• The room was cleaning staff.
• Lousy pool, very small and often cold.

“I would recommend the hotel.”

Aug 24, 2009 by Steve from Los Alamitos,CA
Overall Rating: 10

• Great views from the rooms
• I guess it could be closer to the water, but that is being very picky

“It is a great place to stay downtown. We walked to Stanley Park and to the train/aquabus system very easily. Many options for dinner nearby. Close to the cruise line docks. Overall very enjoyable.”

Aug 24, 2009 by randall perkins from Aliso Viejo,CA
Overall Rating: 8

• Centrally located to all activities and transportation
• Poor lighting in rooms and common areas

“We enjoyed this hotel. I believe it was rated a 5 star as it is a hyatt regency. I would disagree w/the rating. The room was clean and well cared for; certainly not luxurious. The gym was nice; we did not use the pool or jacuzzi but it was small for how large the hotel is. The staff was nice but not wonderfully helpful. We would stay here again but we would tone down our expectations.”

Aug 21, 2009 by Dixie from Oostburg,WY
Overall Rating: 10

• Great location, helpful staff and very clean.

“This hotel is neat, clean and staff is friendly.”

Aug 9, 2009 by Bob from Midway,UT
Overall Rating: 10

• Clean, comfortable, centrally located and walking distance to downtown and park.

“Very nice older hotel in a prime location.”

Aug 9, 2009 by Carl from Columbus,OH
Overall Rating: 10

• Location and size of room. Amenities were nice too.
• Nothing. Met or exceeded all expectations.

“Modern hotel with all the amenities. Staff was very professional. Good location.”

Aug 7, 2009 by Dave from Valley Village,CA
Overall Rating: 10

• Very stylish upgrade of rooms.
• Pool is an after thought.

“Great central location, rooms have been stylishly upgraded. Staff was very helpful and friendly. Self-serve check in is a bit impersonal but this hotel handles a lot of cruise ship passengers so it would help clear a large group quickly. I would highly recommend this hotel and would go back gladly. Only negative is the expensive parking.”

Aug 7, 2009 by Alex from Vancouver,Canada
Overall Rating: 8

• Hotel staff was great, super friendly.
• Internet was really slow and our TV remote didn't work.

“Would stay there again for the rate I got on Priceline. Clean, nice rooms, super friendly staff. Thank goodness for air conditioning!”

Jul 14, 2009 by Bob from Wind Lake,WI
Overall Rating: 10

• Comfort, clean, and friendly staff.
• Young drunks at McDonalds at 04:30.

“Great place to stay, very squared away, friendly and helpful staff.”

Jul 8, 2009 by Mary from Ottawa,Canada
Overall Rating: 9

• Newly renovated, good location, good service.
• Too many people in common areas.

“Modern decor, centrally located, friendly and helpful staff, very quick check in and check out, comfy bed. Recommended an excellent Thai restaurant within walking distance. My husband is disabled and in a wheelchair, the staff were very helpful and accommodating.”

Jul 8, 2009 by Diana from Seattle,WA
Overall Rating: 8

“Location is great, room smelled strongly of cleaning solvent when we arrived and windows did not open, so it was stuffy. Room decor was lovely and beds comfortable.”

Jul 6, 2009 by Stacy from Pitt Meadows,Canada
Overall Rating: 2

• No checked in when we went early in the day and check in with baggage, had to wait 1 hour for room and bags to be found.

“This hotel was un-organized. We were staying there for our wedding night. We got our sister in law to drop our luggage and check us in at 2 pm. When we arrived, they gave us a room key and it didn’t work, back down to the lobby in my wedding gown. Now they say we weren’t checked in, no reservations for us, then they gave us a room, told us they didn’t have our bags, up to the 15th floor. Room key doesn’t work. My husband goes back down, the manager comes up with us, and the room keys still doesn’t work. He let us in with the master key. In the morning we went for a swim and it was closed for window washer that was coming around 4 pm (we were there at 11 am). It was a nightmare and very disappointing especially since it was our wedding night.”

Jul 6, 2009 by Sue from Sunnyvale,CA
Overall Rating: 10

• Room was spacious, great view and good layout.
• Parking was almost $30/night, too pricey.

“Great hotel to stay at, but watch out for parking price as it is high.”

Jul 4, 2009 by John from Winnipeg,Canada
Overall Rating: 10

• Newly renovated, friendly staff, knowledgeable and helpful.

“Beautiful hotel with excellent restaurant. Staff was very friendly and accommodating, couldn't do enough to ensure or stay was pleasant.”

Jul 3, 2009 by Ruth from Toronto,Canada
Overall Rating: 8

• Clean, bright, comfortable, good food.
• My room was not ready, nor was my associate's.

“It should be noted that this was the Hyatt not the Regency. I arrived at about 8:30 pm local time (11:30 my time) and the room was not ready. I was given a complimentary meal (which was nice) but I was then charged for it. I'm following that up. My associate arrived the next night at about midnight and he was given a pull out cot and a breakfast voucher. I was told the hotel had overbooked.”

Jun 30, 2009 by Nass from Richmond Hill,Canada
Overall Rating: 8

• The room was clean and comfortable. Location is excellent. Friendly staff.
• Parking is very expensive.

“The hotel has an overall business feel to it.
The check-in was not as smooth for a 4 star hotel, as it involved some mind games. However we did get a room with a king size bed.”

Jun 27, 2009 by Jan from Toronto,Canada
Overall Rating: 10

• Loved the size and decor of the room, great staff and very convenient location.
• No business center with free internet access. I don't have a laptop, so that's important. Keyed entry to a locked bus center might be good.

“I loved the hotel! It was perfect for the length of our stay and really comfortable. The room were beautiful, the view was amazing and I really liked having a desk to work on.”

Jun 24, 2009 by Donna from Cold Apring,KY
Overall Rating: 10

• The spacious room.

“We used the automation check-in but even with that one of the employees came over and asked us if we needed any help and if we had everything we needed.”

Jun 24, 2009 by Ryan from Beaverton,OR
Overall Rating: 10

• Very clean, and run well!
• Homeless out on the sidewalk!

“I would stay at this hotel again,if I go back to Vancouver, BC.”

Jun 16, 2009 by Cory from Seattle,WA
Overall Rating: 9

• Clean, new showers, and
  location.

“It was nice, clean and comfortable. Internet was 15 dollars a day.”

Jun 9, 2009 by Mary Ann from Pana,IL
Overall Rating: 10

• Wonderful and very friendly staff.
• Nothing.

“The staff was very helpful and friendly. The hotel was very clean.”

Jun 6, 2009 by Liz from Oak Harbor,WA
Overall Rating: 3

• Location.
• Bogus extra charges, super expensive parking, rude customer service, room availability.

“The lobby and location were nice. The hotel only had 2 double beds for my husband and I which was disappointing. We found some hairs in the bathroom. They charged $30 for parking for about 12 hours! They also charged us for bottles of water in the room ($15) that we
did not
drink. I still have to call and get that straightened out. The jacuzzi was tiny, it looked like one you would have in your backyard. The gym looked really nice though. The customer service was not impressive on check-in.”

Jun 5, 2009 by Salima from Burlington,Canada
Overall Rating: 6

• Very nice room, high end furnishings.
• The bed was sagging in the middle, housekeeping was bad.

“The hotel itself was very nice, however the bed was sagging in the middle, and the front desk refused to believe us! Also the fan in the washroom was non existent. Led to lots of humidity and odor spreading into the room. Concierge was very nice, booked some great trips for us.”

Jun 1, 2009 by Chu from San Francisco,CA
Overall Rating: 3

• Nothing.
• Not clean, don't change linen, no newspaper, towels, bad shower design, costly parking, inconvenient for parking. this is not a 4 stars hotel.

“This hotel has the name but not quality.”

Jun 1, 2009 by Eric from Vancouver,Canada
Overall Rating: 9

• Location.
• Parking was $28 per day!

“Hotel has been nicely refurbished and
service was great.”

May 31, 2009 by Lisa from Peachland,Canada
Overall Rating: 9

• Great linens and bed.

“Nice, clean modern rooms with excellent location attached to small mall which was very handy.”

May 30, 2009 by Kristy from Minneapolis,MN
Overall Rating: 9

“Modern, contemporary and sleek. The staff were excellent and the location was perfect for downtown.”

May 29, 2009 by Tan from Harvest,AL
Overall Rating: 7

• Downtown location, nice window.
• Main entrance was not tight, not enough parking space for checking in.

“The bathroom was not clean when we first check in. They did switch us to another room. This time, the coffee maker was not working. They did bring us another one when we called them.”