User Reviews for Delta Vancouver Suites Hotel

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Sep 20, 2009 by Cate from Narangba,CA
Overall Rating: 9

• Great location, divided sleeping and living area.
• Internet was not included.

“The hotel is in a great location for tourists and the rooms are big and the staff was friendly.”

Aug 30, 2009 by Gary from Lincoln Park,NJ
Overall Rating: 10

• Conceirge's service was beyond expectations!

“Superb staff, excellent view of city and harbor, wonderfully comfortable and clean.”

Jul 1, 2009 by Jason from Houston,TX
Overall Rating: 10

• Very helpful staff, very clean, large rooms, comfortable bed and excellent condition.

“I travel frequently and I rarely have such a universally positive experience with a hotel. The staff was friendly and helpful, the room was large and clean and in excellent condition, the bed was very comfortable and the public spaces were very nice.”

Apr 30, 2009 by Kevin from Bothell,WA
Overall Rating: 9

• Friendly staff, very nice room and great views.

“A great hotel with very friendly and helpful staff. Rooms were clean and comfortable, with some nice views. Location within walking distance of most downtown areas.”

Apr 11, 2009 by Sherrie from San Francisco,CA
Overall Rating: 9

• Spacious guest room.
• No swimming pool and no roll away bed.

“Good for business travelers and people traveling with pets - very friendly staff who are knowledgeable about local area.”

Mar 29, 2009 by Tim from Victoria,Canada
Overall Rating: 10

• Very helpful staff & fabulous welcome.
• Parking is a bit expensive but it is in the downtown core.

“Lovely clean suite, great service, everyone super friendly & helpful.”

Mar 25, 2009 by Kent from Prince George,Canada
Overall Rating: 9

• Service staff especially valet and room size and cleanliness were all excellent.
• Lack of pool would not make this suitable for young children, food quality was okay but not great.

“ This is an excellent hotel for business travelers and adult couples. When considering the location, it is centrally located near Gas town but a bit of walk away from Robson and the Financial District where there are many other upscale hotels in that area. The service staff, particularly the valet staff, is very helpful and courteous. The rooms are large, clean and very comfortable, making our stay positive. We did travel with young children, however, and as the hotel has no pool we would not recommend this hotel during the off season where the weather in Vancouver can be somewhat unpredictable. The room service food quality was surprising mediocre however we had only tried the hotel food one time. Overall our experience with this hotel was excellent. ”

Feb 26, 2009 by Stacy from Powell River,Canada
Overall Rating: 10

• It was very nice to have the separate living room area.

“Good clean hotel. Nice amenities. A little noisy at night, car alarms, police sirens etc. Easy to get to.”

Feb 16, 2009 by Jim from Bellevue,WA
Overall Rating: 9

• Comfortable Room
• Sort of the bad part of town.

“The staff here is the best! The valet gave us two bottles of water for the trip home. This was a real nice touch.”

Jan 29, 2009 by Tim from Calgary,Canada
Overall Rating: 1

• Staff is friendly.

“Once inside the door (and once we found the door), staff is very friendly and accommodating. The rooms are well appointed but cramped. The lobby has very little activity compared to most 4 Star hotels. There is no pool. The parking garage off the alley in that part of town is scary. However the point of our stay was for my wife and I to get away and be a short safe pleasant walk to shopping and night life. From the Delta Vancouver Suites, such a walk is long, undesirable or in fact unsafe. Search for Vancouver Eastside and the area is described like the plague before your very eyes. Therefore you need to take a taxi from your hotel to do anything.”

Jan 5, 2009 by Dan from Fridley,MN
Overall Rating: 9

• Beautiful rooms and amazingly helpful staff!
• Car was broken into in ramp across the street (not hotel owned).

“This hotel was unbelievable. It is the best staff I have ever met. Very friendly and helpful. The rooms were great. Great view of downtown. Don't park in the ramp across the street though. Our rental car was broken into there. Very unsafe.”

Dec 24, 2008 by David. from Port Coquitlam,Canada
Overall Rating: 9

• Excelent front desk staff - most helpful and friendly.
• Location is on the edge of the bad part of town.

“Room was a nice Junior Suite with a queen bed, in an alcove and a small living area with a desk and couple of chairs to watch TV. Old school TV didn't seem to fit the Modern room. Bar and restaurant seem small and open out onto the open lobby - it was very cold in Vancouver and the lobby was cold - didn't make the bar or restaurant too inviting. The front desk staff was friendly and helpful.”

Dec 15, 2008 by Nick from Colorado Springs,CO
Overall Rating: 7

• Great staff, very responsive and helpful.
• No pool/hot tub.

“I was disappointed to discover that this hotel did not have a pool/hot tub; apparently they were renting out a facility nearby and the term expired. Aside from that, this is a great hotel in the heart of downtown Vancouver.”

Dec 9, 2008 by Steve from London,Canada
Overall Rating: 8

• Very comfortable beds & clean room.
• Expensive parking.

“Good for business travelers looking to stay in the heart of downtown Vancouver. Clean & quiet rooms.”

Nov 13, 2008 by Sheila from Seattle,WA
Overall Rating: 10

• The hotel staff were incredibly helpful.
• The parking garage they use closes at 10PM. But it wasn't important as you have in/out all day service with valet parking.

“From the moment I arrived the staff were incredibly helpful and attentive. The hotel was spotlessly cleaned and the bed was incredibly comfortable. I greatly enjoyed my stay at this hotel.”

Nov 11, 2008 by Nancy from Seattle,WA
Overall Rating: 6

• It was in a convenient location, the room itself was clean, and the parking was cheap.
  
• It lacked any ambiance.

“Conveniently located in the heart of North Vancouver the Delta Suites would make a great place for a business traveler; in fact, it feels like a business building more than a hotel. We stayed here one night after a long drive from Seattle and it was fine - but it would have been nice to have a more active lounge or something else easy to do that night.
”

Oct 5, 2008 by Peggy
Overall Rating: 9

• Very comfortable, staff very friendly and helpful.
• My only concern that the hotel did not provide free Internet.

“The room was spacious and clean, beds super comfortable. The staff went out of their way to ensure I had everything I needed for my stay, I loved it!”

Aug 25, 2008 by Jennie from Seattle, WA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[6]

• The pillows were nice.
• Just didn't feel like a 4 star hotel.

“Functional hotel for business travelers. Walking distance to downtown attractions but not really in the center of everything. Definitely do not mistake this for a Westin or Pan Pacific -the Delta Suites aren't nearly as nice. It's fine for a business trip but not that great for a weekend getaway.”

Aug 20, 2008 by Jennifer from Seattle, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The room was large and clean.
• It would have been nice to have a king size bed - there was room for it.

“Very spacious room with a large bathroom. Clean with easy access. Very friendly staff. Close to the waterfront and public transportation. Only negative: we were on the 4th floor and the disco beat from the club downstairs could be heard in our room - this would be a problem for a light sleeper but it was not a real problem for me.”

Aug 12, 2008 by Frank from Long Beach, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[7] •

• Proximity to important city sites and attractions.
• The front desk (reception area).

“We had a wonderful time in Vancouver visiting many and different sites. Because of the hotel's proximity to many of these sites or the means of transportation to these sites, the vacation was more successful. The queen-size bed was very comfortable and that's coming from someone who has a very comfortable bed at home also.”

Jul 16, 2008 by Sharon from Williams Lake, BC CA
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[8]

• Very comfortable beds.

“Overall very good experience except for the mix-up with the room charge. They had just installed a new computer system which may have caused the problem.”

May 28, 2008 by Karla from Calgary, AB CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• They gave us free champagne and strawberries for my anniversary.
• No free parking.

“The hotel was fine. It was clean and decorated nicely. It just wasnt the extravagant 5 year wedding anniversary room I as hoping for. I had already stayed at this hotel in the past. I would have chosen a different hotel if I had a choice.”

Apr 27, 2008 by Atif from Folsom, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[10] • Location:[8]

• This hotel is centrally located in downtown Vancouver and perfect for business trips.
• Rooms are not well insulated (sound) and you can hear bathroom noises from next door starting 5 AM. moreover, the room we got had no view.

“Delta Vancouver Suites is an excellent hotel to stay if you are on business trip or taking a cruise and need to stay for 1 night. The room we stayed in was clean, spacious with comfortable bed. The staff is very friendly and courteous and always greets you with a smile. We went to Vancouver for our honeymoon and staff brought us champagne and strawberries after we checked-in, it was really nice. Moreover, the rooms are not well insulated for sound. Every morning at 5 AM we woke up to the noise of bathroom / shower next door to us, very annoying if you are trying to relax. As I said earlier, this is a perfect hotel for business trip or 1 knighted stay for cruise, definitely not for extended vacation stay.”

Apr 27, 2008 by Jodi from Toronto, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff were most helpful and courteous.
• The bed was 4 star, the rest of the room was not.

“The hotel was lovely, but the room was lacking. The bed was 4 star; a comfy duvet instead of bedspread and nice pillows, however the rest of the room was 3 star.”

Apr 8, 2008 by Dj from Seattle, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great location, comfortable room and professional staff.
• There was a little noise going on because of nearby construction, but that was not controllable by hotel.

“I recently stayed at the Delta Suites in Vancouver, BC. The hotel staff was very accommodating from the time I arrived to the time I left. The room was my favorite part of the hotel because they have "black out" curtains that make the room look very dark. The bed was very comfortable and I felt like I could sleep all day. I think this hotel is in the best location in Vancouver. There are so many great restaurants, bars, and nightclubs nearby. The Sky Train is a few blocks away and Robson street is a short 5 minute walk. I would definitely stay at this hotel again.”

Mar 19, 2008 by Deirdre from Seattle, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Reception staff was incredibly pleasant and helpful.
• No pool or spa.

“You'll be pleased to stay at this hotel. I was pleasantly surprised at how nice the rooms were, the views were great and most of all, and the staff was smiling and nice.”

Mar 14, 2008 by Mendel from Brooklyn, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good clean rooms, comfortable beds.
• Charge for Internet Access.

“I was extremely happy with this hotel. The beds were extremely comfortable. Housekeeping did a wonderful job in keeping the place clean and fresh. I would recommend Delta Suites (Vancouver) to all my friends.”

Mar 10, 2008 by Rich from Cream Ridge, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was accurately described and had overall clean appearance.
• The update/renovations in rooms not complete i.e. bathroom.

“Upscale and well located, this modern hotel can appease the 4 star travelers.”

Mar 3, 2008 by Jen from North East, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Helpful and friendly staff.
• No shuttle to/from the airport, though most in the area do not and everything about the hotel made up for the expense of the cab ride from the airport.

“This hotel had amazing service, a friendly staff, and is in a great location. The room was in excellent condition. We had a great experience overall and would definitely come back. Our luggage did not make it on our arrival to Vancouver and the hotel immediately gave us complimentary toiletries and a warm cookie at checking.”

Mar 1, 2008 by Imade from Tofino, BC CA
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location and the room.
• Phoned for dinner but no body get back to me.

“I have never seen hotel that you call for dinner and tell you we will call you back to take your order but no body came back.”

Feb 28, 2008 by Jeff from Everett, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff were all friendly and offered to help without us having to ask.
• Our room had a queen bed and we prefer a King.

“Great location two blocks from Pacific Centre Mall and one block from the Sky train and Sea bus terminal. Our room was very clean and was well insulated from the sound of traffic and other rooms. Many room types here offer a king bed but our basic suite had a queen. The staff went out of their way to offer help even when we did not ask. Don't worry about the street people if you venture out during the weekday business hours. I saw only a couple of unkempt individuals that were just walking along but the vast majority of the people I saw were workers walking to or from work. Check out the cookies and coffee at Cookies of Course across the street in the Harbor Centre building.”

Feb 27, 2008 by Marc from Kent, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Location good, atmosphere good, hospitality great.
• Toilet in room had to be repaired, stench of smoke in the room.

“This was my first time in this hotel. The Delta Suites satisfied my needs for business. It is central to Downtwon Vancouver, is very well kept, with beautiful rooms. Beyond all of this, the hospitality provided this hotel's staff goes above any other four star hotel that have stayed in.”

Feb 26, 2008 by Mike from Brampton, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Staff was great.
• Parking charges were outrageous.

“Great downtown hotel close to Gastown and local attractions. Would recommend to couples and business travelers looking for a downtown getaway.”

Feb 26, 2008 by Chris from Federal Way, WA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Received upgrade to concierge level.
• Fridge of Business District - although changing.

“Friendly staff that provided me with an upgrade to concierge level plus free parking.”

Feb 14, 2008 by Steven from Vancouver, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The rooms were well designed.
• Lack of parking.

“Beautiful hotel with a decent location. The fitness centre was ample although it was rarely used. Valet was almost the only option regarding overnight parking - the other packages didn't look too safe.”

Feb 13, 2008 by Howard from Bellingham, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Large rooms with really comfortable beds and city views.
• Did not have a couch in the living room area.

“Wonderful hotel with great a comfy king size bed and city views. Large room. Located in the center of town so we could walk to almost every place we wanted to visit.”

Feb 13, 2008 by Masako from Bothell, WA
Overall Rating: 1
Cleanliness:[5] • Staff:[9] • Location:[3]

• Bath amenities - June Jacobs.
• Room layout, each compartmentalized space is too cramped and not relaxing. Next-door shower was very noisy.

“There is neither a hotel gift shop nor a hotel parking facility (public parking across the alley). The room was small, the queen size bed was small, TVs were small and old, and bathroom/shower noises from next-door was way too noisy.”

Feb 11, 2008 by Ann from Seattle, WA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• The staff was extremely helpful and friendly.
• Our room smelled like the carpet had just been cleaned slight chemical smell.

“Would definitely stay there again perfect location for walking to the various neighborhoods in the city... didn't use our car all weekend.”

Feb 8, 2008 by Laura from Rohnert Park, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The suite was comfortable and large.
• A lovely neighborhood was to the right and a dicey one was to the left.

“This hotel overlooks the bay with a close proximity to excellent shopping and dining areas. The rooms are large and comfortable and the staff is excellent.”

Feb 7, 2008 by Evelyn from Bellevue, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable beds!
• Expensive room service.

“The room and bed were very comfortable and spacious. The concierge was always helpful and friendly without appearing fake. The restaurant, room service, and other amenities were a bit pricey, but there is a lot to eat and do right outside the hotel.”

Feb 6, 2008 by John from Ottawa, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• I like that they offered to upgrade my room for $15 more.
• Toilet didn't work well even after called to fix.

“Centrally located, although a bit close to the East Side which is not that great of an area. Nice hotel, modern design, nice modern furniture. Please and helpful front desk staff.”

Feb 6, 2008 by Tave from Portland, OR
Overall Rating: 4
Cleanliness:[3] • Staff:[10] • Location:[8]

• The staff was friendly and informative.
• Everything cost extra and the rooms had stained furniture and poor television clarity. Additionally the layout did not take advantage of the view.

“For the location it was great. What was unfortunate is that the hotel was not 4-star quality. The Television was fuzzy and small. The rooms were tiny and the furniture stained. Instead of looking out to the city view the room was situated to look into a neighboring building. Just moving the furniture to the other wall would have solved this. Internet cost extra and it wasn't wireless, so you had to sit at the desk to use your laptop. not at the coffee table, not by the window, not in the bedroom, but only at the desk. Parking was extra as well. The walls in the hotel are thin in that you can hear anything going on in the hallways. children running, adults talking, maid service knocking on doors and it always sounds like they are knocking on your door. The good thing about it was the staff was incredibly friendly and informative. Wonderful people they were, all around. The local was also good in the downtown area, rather than in the outskirts of Vancouver.”

Feb 6, 2008 by Pat from Mukilteo, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Great staff. Nice room.
• Valet parking was pricey.

“Liked this hotel. Location was good. Would stay here again and recommend it to others.”

Feb 3, 2008 by Glenn from Kelowna, BC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The layout with bedroom being separate was quite nice.
• It was about four blocks out of the pulse of the city.

“Nice staff, quiet location. Enjoyed the room very much. Would definitely recommend this Hotel.”

Jan 30, 2008 by Max from Richmond, BC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Easy access.
• Location is close to a rough part of town.

“One bedroom suite was nice and large. Staff is very friendly and attentive.”

Jan 28, 2008 by Hilary from Salmon Arm, BC CA
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[8]

• Location and underground parking facilities.
• Internet charges are misrepresented. You are charged per computer, even using the line consecutively, not simultaneously.

“The delta Vancouver suites may have real suites, but our 'suite' was just one room with no barrier between the bedroom and the living area. It was clean, but some of the finishing (e.g. tiling/grouting) was really average. The Chateau Granville Best Western Suites give much better bang for your buck, plus, there we had a view. Also, I think it's wrong to advertise 'unlimited 24 hour internet for 9.95 plus tax' when only one computer/IP address is allowed. My husband and I had both taken our laptops and when he left for his meeting, I wanted to do some work on mine. The hotel wouldn't allow me to use the connection he had already paid for, but nothing in their literature or the internet provider's disclaimer says anything about being able to use only one computer in the room. Again, Im not talking about both of us trying to access the internet at the same time; Im talking about using the same connection at different times during the same 24 hour period. I guess if it's a two star place you expect to pay for any extras, but at a supposed 4 star, this seemed chintzy.”

Jan 24, 2008 by Jade from Stavely, AB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very accommodating.
• No pool.

“This hotel was great! Very accommodating. I do wish that I could have chosen which hotel I stayed at though as we were at a conference down the street.”

Jan 22, 2008 by Grace from Mukilteo, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• The people were so friendly.
• No pool and below par gym.

“This hotel was great. We went to Vancouver so we could shop, eat, and party on rob son and Granville so it was a bit of a walk to there but not too bad (about 15 minutes walk). The staff were very helpful and friendly and I felt very welcome. The room was a very good size and very clean. There is no pool so I was a little sad about that but overall I highly recommend this hotel.”

Jan 18, 2008 by Alan from Frisco, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Modern rooms with nice views of Downtown.
• Parking can be expensive due to location.

“Staff very friendly and helpful. Great service and nice, clean suites for couples. Location is close to Downtown shopping area but close to one rundown area of Downtown.”

Jan 14, 2008 by Dwayne from Kelowna, BC CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[6]

• Close to harbourfront relatively convenient for Downtown business.
• Poor lobby, not very inviting. Very small odd corner room, a little close to seedier part of Downtown for my comfort.

“Not too bad, didn't meet my expectation of a 4 star "hotel". Good for business Downtown but a few blocks further away from the action of Robson and Stanley park for my liking. I would be nervous walking at night in this part of town.”