User Reviews for Courtyard by Marriott Toronto Downtown

Research User Reviews for Courtyard by Marriott Toronto Downtown (21-40 of 421)

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Aug 13, 2008 by Gerry from Cleveland, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• Bathroom - Sink is far from toilet/shower.

“Excellent!”

Aug 10, 2008 by Mimi from Mission Viejo, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[6]

• Concierge recommended two great shows.
• Surrounding area not best part of town.

“Once inside it was fine, but surrounding neighborhood not the best part of Toronto to stay.”

Aug 7, 2008 by Lynn from Hamilton, ON CA
Overall Rating: 3
Cleanliness:[10] • Staff:[3] • Location:[10]

• My experience with this hotel was very poor service.
• I do not have the hand sink located in the bathroom, which was very inconvenient. I expected to have a bar fridge in my room and did not have one.

“Poor customer service, very small rooms. The bathroom without the hand sink located in it was very inconvenient for me and my guests.”

Aug 4, 2008 by Bruce from West Sunbury, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very clean, great location, friendly staff, good security.
• Pool could be bigger; too narrow and short.

“Hotel was great!”

Aug 4, 2008 by Rhonda from Deerborne, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was clear that they were trying to live up to rating.
• The entrance/exit could be inconvenient.

“We were pleasantly surprised at the quality of the hotel for the price. We were glad. The only unpleasant experience was a 2:30 am fire alarm that caused us to have to descend 17 flights of stairs after just waking up. We thought the staff could have been more informative when we reached the lobby. But otherwise we had a good experience.”

Aug 2, 2008 by Mike from Norwich, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Check in was fast and there wasn't much hassle.
• Parking prices were ridiculous.

“The hotel was very clean and the front desk staff was very courteous. I just wish there was a better price for parking.”

Jul 30, 2008 by Shawn from London, ON CA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• Short wait times at the check in desk and friendly fast valet.
• Toilet and sink areas were on opposite sides of room - very awkward. And parking is very expensive.

“Short wait times at the check-in desk and friendly fast valet, the toilet and sink areas were are on the opposite sides of the bedroom - very awkward. The parking is very expensive - $25-$30 (plus a voluntary valet tip).”

Jul 28, 2008 by Henrique from Sao Jose Dos Campos BR
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Spacious room, cleanliness, free wireless Internet access.
• Diner prices.

“Very good hotel, excellent location. My wife was delighted with the spacious room (we had a double queen-size bed room). The view was also adequate from the 8th floor, north tower.”

Jul 28, 2008 by Penny from St. Catharines, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Quality, and location.
• Cannot complain all was better than expected.

“Safe location, friendly staff, welcoming and helpful. Room was clean and quiet. Would highly recommend this hotel to friends and family. Close enough to walk to Eaton's Center, Bloor Street, and a healthy walk to the theater district. great restaurants within walking distance.”

Jul 28, 2008 by Diane M. from Maple Ridge, BC CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Close to downtown, clean and quiet.

“Moderate room comfort, good selection of food at restaurant, clean pool and hot tub, friendly staff. Would stay there again without hesitation.”

Jul 21, 2008 by John from Dunkirk, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Clean and friendly.
• No continental breakfast was a turnoff.

“For the most part I would stay here again because of the cleanliness. However the lack of a continental breakfast and free parking would make me look elsewhere first.”

Jul 20, 2008 by Constance from Hartford, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• The people who gave us advice as to restaurants and entertainment were right on.
• The concierge gave us misinformation.

“Our room was roomy and pleasant for three people. We wished that the ice machine was in working order, but it was not. We liked our stay and thought that the desk staff was particularly helpful in planning dinner and entertainment.”

Jul 16, 2008 by Chris from Ottawa, ON CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient location.
• No fridge in room.

“Convenient and clean. Lacked some of the amenities that newer hotels have in room. The hotel could use a renovation.”

Jul 10, 2008 by Joe from Williamsville, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location and amenities made it easy to be away from home.
• Cell phone reception in hotel were spotty at times. Also, limited full service restaurant hours.

“Marriott Courtyard - Toronto makes it easy for you to vacation but still be in touch with your business.”

Jul 8, 2008 by Jeong from Vestal, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Location.
• Breakfast, parking.

“This hotel is located at Downtown Toronto. There's a public parking lot right across the hotel, but I also had to pay $15 for 18 hours. No free parking. And I was surprised that the breakfast was not included. I was going to leave the room in the morning, but after I checked at hotel front about breakfast, I had to leave the hotel and find a place for breakfast. Nobody told me about this. Nevertheless, this hotel was clean, quiet, enough spacious, and at great location.”

Jun 30, 2008 by Khurshid from Berwyn, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• Good location near classy shopping and dining.
• Lobby is too small and somewhat crowded not fitting a 4 star hotel.

“It is a nice and clean hotel but is really a 3.5 stars hotel at best. The location is great as it is within walking distance to chic shops and restaurants of Yorkville.”

Jun 27, 2008 by Violet from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Clean and modern.
• Room service hours too short.

“Enjoyed it.”

Jun 15, 2008 by Tim from Kitchener, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• I liked the location and the staff.
• The work out room is not open 24 hours a day.

“This is a clean efficiently run hotel with all amenities. While not luxurious it was both clean, and functional. The staff was wonderful.”

Jun 9, 2008 by Mike from Ottawa, NU CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[7]

• The hotel was in a convenient location for our needs. The service was excellent as well as the service.
• The was in need for some repair. The paint was peeling from the ceiling.

“The hotel was clean and service was very good. The room needed to be refreshed with new paint and ceiling patch.”

Jun 8, 2008 by Kerbey from Burlingame, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, breakfast buffet, free internet.
• A/c not quite working.

“Excellent hotel for business traveler: free internet, great breakfast buffer, good exercise room, one block from subway.”

Jun 7, 2008 by Jocelyne from Val-Des-Monts, QC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Downtown location close to everything we wanted to see and do.
• High school graduation group on our floor partied all night.

“Very good hotel, pleasant staff. Younger street location is perfect for sightseeing. Close to shopping.”

Jun 4, 2008 by Kathie from Sault Ste. Marie, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large room, wireless internet, fantastic location.

“A great place to stay in downtown Toronto - close to everything, wonderful staff, great amenities. Room was unbelievably spacious for a downtown location.”

Jun 3, 2008 by Alan from Barrie, ON CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• It was comfortable and clean.
• It was very noisy - not just from the outside traffic noise, but from patrons inside.

“The hotel is well-situated, just off the main thoroughfare. We did not eat in the restaurant, but it did look clean and comfortable. Our main problem was with the noise level. Also, the hotel offered free wireless internet, but it was not working!”

May 30, 2008 by Betty from Cleveland, OH
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[10]

• Good location.
• Hotel parking is way too expensive - $30/day vs. max of $12/day for public parking nearby.

“The hotel front desk staffs are not professional. We requested a room with king-sized bed, but we were switched to a room with queen-sized bed - we talked to the front desk lady, Amanda. We don't mind if the king-bed room was unavailable at the beginning, since we do understand that.”

May 28, 2008 by Joe from Denver, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location, comfort, amenities nearby (shopping, restaurants, public transportation, etc).
• Little things that were not attended to made the hotel less attractive to me.

“I liked this hotel very much. The location is great, the staff at the desk was friendly and cooperative, and the hotel was a good value for the money. However, there were little things that were wrong with the room, such as the telephone by the bed not working properly (I had to jiggle a wire to make sure I had a dial tone), housekeeping oversights such as leaving me one washcloth in the room or not leaving a filter pack of coffee so I could enjoy it in the room, and the fan on the heater/cooling unit not working properly, that really detracted from my stay. That being said, when I reported those things at the end of my stay to the person at the desk who checked me out, she said she would have my concerns looked into. I would definitely stay at that hotel again because I sincerely believe they are interested in their guests having the best experience possible there.”

May 28, 2008 by Joy O. from New City, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Convenient location, near to everything.
• Expensive parking fee.

“After a long drive, check in was quick and staff are friendly. The hotel is near to shopping centers and CN tower. The pool is nice but the Jacuzzi was so hot. My kids love this hotel; it is affordable except the pricy parking fee.”

May 26, 2008 by Ronald from Kingston, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Access to public transportation and tours was excellent.
• There was no refrigerator and the bathroom taps were not in good working order.

“It was just ok as far as the room was concerned. The room we got, reflected the low price.”

May 22, 2008 by Erin from Flat Rock, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[5]

• They were fast and friendly.
• The distance to anything other than a Starbucks.

“It was clean and very close to the Subway system, which I recommend over the cabs.”

May 21, 2008 by Mark from Vancouver, BC CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• The hotel is centrally located in Downtown.
• I don't like the entrance in the back.

“Clean no frills hotel in the heart of the downtown area that is convenient for business travelers and families.”

May 19, 2008 by Shelley from White Bear Lake, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Excellent staff and easy to get to location.
• Parking fees are too expensive.

“Very helpful and courteous staff. Excellent in-house sight seeing info and ticket sales. Convenient location with easy access to Subway and streetcar connections.”

May 18, 2008 by Kw from Ottawa, ON CA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Free high speed internet.
• Noisy guests on same floor woke us up several times at night.

“Hotel is quite nice, clean, and comfortable. My main complaint is with noisy guests on the same floor; may be it has to do with a lower floor (I was on the 2nd floor). Parking is not cheap (valet for $30/day, self-parking for $25). Free high-speed internet is quite nice.”

May 17, 2008 by Lyle from Nashville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• A block from the subway.
• A better mattress.

“Nothing but good things to report. The hotel was super clean, quiet, staff were helpful and efficient. Toronto is a wonderful melting pot of sights and sounds.”

May 13, 2008 by Lisa from Nepean, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked how genuine the staff was and how friendly they were upon my arrival.
• I was confused as to where the entrance was because the entrance was not facing Yonge St.

“This hotel was perfect for me. It was located on Yonge St. And was less than a 10 minute walk from the Eaton Centre and the Greyhound bus terminal which I used to travel to Toronto on this trip. I liked that there were restaurants all around to choose from. The hotel itself was spacious, clean, and the staff was very friendly.”

May 12, 2008 by Donna from Buffalo, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, excellent bedding, very quiet.
• We couldn't get cash from ATM machine.

“We had a great experience at this hotel. We would stay there again in a minute. The room was clean and very comfortable for sleeping. Shower was great, we just did our thing, and were not bothered by anything/anyone. We had a hard time using our visa card at the hotel and other places that we went, which was difficult, and surprising. I would definitely change this service to accommodate.”

May 12, 2008 by Rene from Sudbury, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Perfect location.
• My view from the room.

“Great location and really clean now.”

May 11, 2008 by David B. from Montreal, QC CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Cost of parking is too high for the room rate. Should quote with parking.

“Well located and decent hotel.”

May 11, 2008 by Carrie from Winston Salem, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Location friendly staff.
• Bathroom facilities.

“Good location, but the rooms are dated, bathroom small and cramped.”

May 9, 2008 by Dustin from Kelowna, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[8]

• Very comfortable beds and furniture.
• Parking was complicated and confusing.

“Everything was fantastic about our overall experience other than the parking. It was confusing and ended up costing us an extra $15 due to a few miscommunications with the staff, but again, everything else was great!”

May 8, 2008 by Bob from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[1] • Location:[10]

• Location was excellent. Room was excellent.
• Shower was subpar.

“Excellent location, close the subway, the main square, tons of restaurants, bars, etc.”

May 8, 2008 by Andrew from Kitchener, ON CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean, friendly and convenient.
• Parking cost way too much. 25.00/day.

“This hotel was fine. Good location. Except for the parking charge all was good.”

May 1, 2008 by Amy from Chatham, ON CA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• Location and cleanliness.
• Some staff were less than helpful.

“Our overall experience was great. Many of the staff members were fantastic. Food at the Fireside Lounge was great. It had a nice relaxed atmosphere. Pool and hot tub were good. Pool is a bit small but we had it all to ourselves.”

Apr 28, 2008 by Marybeth from New York, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient location, friendly staff.
• Indoor pool is more a lap pool than a pool to swim in.

“Nice hotel, but not sure I'd recommend it for families since it is more business oriented. But it was fine for what we needed. Rooms weren't that big but were clean and comfortable.”

Apr 22, 2008 by James from Huron, ND
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Good location. Close to subway (a great way to travel in Toronto).
• Parking is pricey at $30.00 per day.

“Overall a good experience in a great city. No complaints at all. The concierge was very helpful and recommended a great, gourmet restaurant. The entire staff was pleasant and addressed all of our questions and needs they represent their city well.”

Apr 18, 2008 by Martin from St.John'S, NF CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Free internet access.
• Cost of parking.

“Good central location right on Yonge Street. Facility seems to have been upgraded and the room we had was a King size bedroom with ample space.”

Apr 17, 2008 by Wendy from Belleville, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location, clean and very friendly staff and valet.
• Small lap pool only.

“The hotel was great for a short weekend stay, however there was no bar fridge in the room.”

Apr 14, 2008 by Kerbey from Burlingame, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• No charge Internet; fast, excellent breakfast buffet.
• Room AC was loud.

“Excellent hotel for business traveler: 1 block to subway; no charge internet access; fast, but full breakfast buffet; very good exercise room; individually controlled AC units. I would stay there every time I go to Toronto, but it often fills up so fast.”

Apr 10, 2008 by Kathy from North Bay, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location, friendly, clean. Would recommend this hotel to others.
• I have nothing bad to say. I was pleased.

“This is a clean, friendly and good downtown location.”

Apr 8, 2008 by Shawn from Woodbridge, ON CA
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[7]

• Hotel lobby.
• The room was small. The washroom was really small.

“Not bad if you just need to spend the night Downtown Toronto. Would rather stay at a 2 star hotel Downtown for much less.”

Apr 2, 2008 by Rachel from Waterloo, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was in a good location.
• The parking prices were outrageous. I don't understand why if you are paying to stay at the hotel do you have to pay for parking.

“The hotel was nice, clean, and had a good location. I was very unhappy about the parking- not only did we have to pay to park at the hotel parking but it was $30 a night- 1/3 of what I paid for the room alone.”

Mar 30, 2008 by Yanina from San Juan, PR
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent location, clean and comfortable and very helpful staff.
• Small food servings in the restaurant.

“Nicely located and very comfortable and clean. The staff was friendly and responsive to our needs. Food in the restaurant was delicious, but servings were somewhat small. Will likely recommend it to friends.”