User Reviews for Sheraton Centre Toronto Hotel

Research User Reviews for Sheraton Centre Toronto Hotel (61-80 of 1650)

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Jul 24, 2009 by Monty from Langley,Canada
Overall Rating: 8

• The view from the Club level lounge was even better than the great breakfast served.
• The 500 ml Nestle bottled water in my room was $5.50. $3.00 is understandable.

“The Sheraton Center downtown Toronto is all that you expect it to be. Although not the newest in its' category, it defines a classy hotel. The lobby level lounge includes a view into a small waterfall garden area that has a conservative Vegas feel. I opted to pay a $50/night premium to stay on the 42nd Club level floor. This included 24hour fitness center access, high speed Internet, and, most noteworthy, access to the Club lounge on the 43rd floor. Complimentary breakfast and hors d'oeurves with floor to ceiling windows makes this lounge very memorable.”

Jul 24, 2009 by Cheryl from Janesville,WI
Overall Rating: 9

• Location and quality of the rooms

“Beautiful rooms and very nice central location.”

Jul 23, 2009 by Ashleigh from Peterborough,Canada
Overall Rating: 9

• Staff was very friendly, and very accommodating as we have two children under the age of 2. Excellent location for shopping and sightseeing.
• N/a

“Excellent. Staff was very helpful and friendly.”

Jul 21, 2009 by from Windsor,Canada
Overall Rating: 9

• Location and looks.
• Room was just OK, lower than you'd expect.

“For the price I paid
it was excellent. Will use again.
”

Jul 19, 2009 by Michael from Great Neck,NY
Overall Rating: 9

• It had a waterfall visible from a lobby window
• Hotel only offers valet parking which is expensive

“The Sheraton Centre Toronto is a clean and attractive 4 star hotel in downtown Toronto. It is a 2 minute walk from the Osgoode subway stop and directly across from city hall. Rooms were well maintained. There were several computers in the lobby with free internet access for guests. The valet parking was expensive, but the city hall parking garage (across the street) had an underground connection to the hotel for $14/day weekdays and $6/day weekends (no in-out priviliges). Priceline members who have a Starwood Preferred Guest card should present it at check-in - you might get a better room.”

Jul 17, 2009 by Neil from Windsor,Canada
Overall Rating: 9

• Very clean.
• It took awhile to get my car.

“Had a great weekend!”

Jul 12, 2009 by Tara from Grand Blanc,MI
Overall Rating: 7

• Great location.
• Expensive parking: $40 per day.

“Parking is very expensive, at $40 per day. Otherwise, this hotel is in a great location, the public areas are clean and inviting, staff was courteous but not spectacular, and the room clean but small.”

Jul 12, 2009 by Ally from Amherstburg,Canada
Overall Rating: 10

• This hotel was excellently maintained and central to all public transit to go anywhere easily.
• I wished that they would have had a small fridge in the room.

“We thoroughly enjoyed our stay at this hotel and would highly recommend it.”

Jul 7, 2009 by Ron from Barrie,Canada
Overall Rating: 8

“The Sheraton always provides good service and a great location in the heart of the city. The beds are feather of softness to the views of the city are breathless.”

Jul 5, 2009 by Bruce from Harrow,Canada
Overall Rating: 10

• Beautiful room, bed had wonderfully soft sheets and a nice duvet. Very plush.
• Air-conditioner had a hard time cooling room. It was behind the curtains which obstructed air flow. No parking.

“The Sheraton Hotel is one of the many luxury hotels in the downtown area. Used mainly by businessmen it is geared mainly to them with free Wi-Fi and high speed modems in each room. Each room has a flat screen TV with movies on demand and a 24 hour room service menu.”

Jun 30, 2009 by Kerry from West Bloomfield,MI
Overall Rating: 9

• Fantastic beds, nice pool and water garden.
• Unhelpful pool staff & own padlock required for lockers.

“Hotel is in an excellent central location in downtown Toronto, within walking distance CN tower and other attractions. Some construction work ongoing in pool area, and leaves & berries floating in pool. Not quite what I expected for a 4 star hotel (more like 3 star), but great location at a fantastic price. Would definitely go there again.”

Jun 27, 2009 by Celene from Greensboro,NC
Overall Rating: 10

• Beautiful lobby - waterfall and flowers.
• Room was just a little cramped - bathroom had counter space small.

“Great location, beautiful hotel and excellent staff. Restaurant food and drinks was good but rather expensive.”

Jun 23, 2009 by Victor from Gatineau,Canada
Overall Rating: 9

• I loved the architecture of the main hall.
• I find too tight the entrance lot with the valets.

“The hotel's room does not feel like a 4 star especially with no extras like breakfast or even a water bottle for free. It is certainly comfortable, worth the price I paid, but actual room prices are 3 times more, and I'd feel ripped off if I paid that much per night for what I got. I also cannot believe the expensive parking of 40$ per night.”

Jun 20, 2009 by Elizabeth from Mississauga,Canada
Overall Rating: 10

• I liked this hotel because I was alone and felt comfortable.

“I have always liked this hotel and it was just as nice as I remembered 30 years ago.”

Jun 16, 2009 by Karen from Stoney Creek,Canada
Overall Rating: 10

• The speed of check in and quality of room.
• Nothing not to like.

“Checking into our room was a breeze with multiple representatives and automated check in also available. All staff were courteous and helpful and directed us to the correct elevator bank to reach our suite. We were assisted by a porter who placed our over night bags away. The amenities of the room were superb, the view - marvelous and access to the underground made walking to the ACC to which we had tickets to a comedy performance, a wonderful exercise away from traffic and weather. I would definitely stay here again.”

Jun 10, 2009 by Linda from Ridgeland,MS
Overall Rating: 9

“Great location in Toronto. A big plus for us was the free use of the internet. The room was spacious and a beautiful view of city hall. Enjoyed it so much.”

May 30, 2009 by Maggie from Milford,MI
Overall Rating: 10

• Everyone greeted us with a smile!
• No mints on the pillow?

“We were very pleased with our visit especially for the price. It
made it possible for another trip and able to recommend to everyone we know!”

May 21, 2009 by Danny from Montreal,Canada
Overall Rating: 10

• Great location and free popcorn and lemonade when we got there.
• Washroom counters were not cleaned.

“Great hotel that is centrally located.”

May 21, 2009 by Andrea from Corsicana,TX
Overall Rating: 9

• Location.
• I was on the floor with the spa and some construction noise.

“Great and excellent location in the city.”

May 20, 2009 by Brenda from Sarnia,Canada
Overall Rating: 10

• The staff was friendly and helpful at all times which made our trip to Toronto a pleasurable experience.
• I would have liked one king bed instead of the two double beds.

“We visit Toronto often visiting family and friends. We have never stayed in a hotel downtown before and we thoroughly enjoyed how convenient the restaurants and shopping were in location to The Sheraton. We will definitely stay in this or another hotel in this same location again.”

May 18, 2009 by Joseph from Baldwinsville,NY
Overall Rating: 9

• Location,Location,Location
• Carpet in room was very dirty/stained. Parking was very expensive. $36 for one day.

“I have stayed in this hotel 6 or 7 times and it has been a positive experience EVERY time. Friendly professional staff,very clean lobby and located perfectly to take in the whole city!”

May 17, 2009 by Argh from Markham,Canada
Overall Rating: 4

• Location.
• Bell tower across the street rings every hour, and you can hear the elevators move up and down non stop all night long.

“Horrific stay. First night, we heard the bell ring every hour. Waking us up. And the elevator cable started squeaking after the 2nd day according to maintenance, so they switched our room to a quieter one. The room was quieter, but there were bugs on the sheet, and it smelled. Not pleased at all. Did not get much sleep either.”

May 13, 2009 by Jan from Vancouver,Canada
Overall Rating: 8

• Staff was excellent.
• The air/heat was not working and took 4 calls.

“Very, clean, friendly, and very accommodating. I had a daughter recovering from surgery and they were very accommodating. No fridge in the room so they provided one. But the lack of air/heat problem was never solved.”

May 13, 2009 by Mary from Amherstburg,Canada
Overall Rating: 10

• Staff was very friendly and helpful and even gave us a free upgrade to a larger room.
• We had to pay $14.00 for parking.

“Overall we were very impressed. The room was very spacious and very comfortable.”

May 12, 2009 by Robert from Cartier,Canada
Overall Rating: 10

• All the staff was friendly and helpful in every way. Plan to visit again.
• I found that the hall was a bit noisy during the evening, with doors closing loudly.

“We were very impressed with all the services at our disposal, and the cleanliness of the rooms.”

May 12, 2009 by Martha from Canada,Canada
Overall Rating: 7

• The fan in the bathroom runs all day long. Must shut the bathroom door so that it cannot be heard.

“Big American style hotel. Rooms are comfortable and well furnished but not exceptional. The noise from the fan in the bathroom, which runs all day long and cannot be controlled in the room, is annoying. I presume.”

May 11, 2009 by William from Chili Center,NY
Overall Rating: 10

• Location, staff, everything.

“Conveniently located downtown, walking distance to everywhere. Hotel is immaculate, great staff. Nothing more that I could wish for.”

May 10, 2009 by Liane from St. Davids,Canada
Overall Rating: 1

• Location.
• The room was filthy and the plumbing was broken.

“The room had clearly never been cleaned with more than a swipe of a rag. There were clumps of dust in the corners, on the vents and the back of the toilet. I used a towel to touch the light switches which were so encrusted with grime. There was a smear of dirt on the bathroom door. When I washed my hands, the broken pipes under the sink sprayed my legs and feet, soaking them. The walls were so thin, I was awakened by the knocking on my next door neighbor's door by the maintenance man there to fix their plumbing.”

May 6, 2009 by Ryan from Brampton,Canada
Overall Rating: 9

• Clean, friendly.
• Expensive services.

“My wife and I stayed here for two nights. The arrival process was hectic - cars didn't know where to go or where to park. The check-in process was OK. The room was very clean, the bathroom was nice. The in-room movie selection was really good - although there was no where to watch any of the pay-per-view sporting events. No bar fridge in the room. The bed was good - but not the greatest - the beds at the Radisson with the sleep number were way better than this one at the upscale hotel. Pillows were great plus very comfortable. Room was a little loud as we were next to the elevators.”

Apr 23, 2009 by Wendy from Windsor,Canada
Overall Rating: 8

• The bed is not comfortable..

“I checked in at 5pm and was told I can check out at 2pm which was good and gave me some extended hours to stay.”

Apr 22, 2009 by Christine Wright from Tiverton,Canada
Overall Rating: 8

• Comfortable beds.
• Beginning to show its age.

“Clean, friendly, and beds were comfortable. But the rooms were noisy until well after midnight, lots of people out in corridors after midnight making noise, sleep was disturbed due to this.”

Apr 22, 2009 by Monique from Colborne,Canada
Overall Rating: 7

• The access to shops/restaurants.
• Very warm.

“Our room was very warm. Although there were controls in the room to bring the temperature down - they were very obviously not working. Also rust stains on the sheets.”

Apr 16, 2009 by Nicholas from Peterborough,Canada
Overall Rating: 9

• Centrally located. Walking distance to Eaton Center, entertainment district, major theater productions, sporting venues.

“Outstanding centrally located hotel close to major shopping, sporting, entertainment, theater, and top draw attractions. Non better than the Sheraton Center downtown Toronto. Outstanding 25m pol with lane swimming and fabulous fitness center with current top of the line life fitness equipment and dumbbells.”

Apr 15, 2009 by Rich from Lakewood,OH
Overall Rating: 6

• Great location! Comfortable bed, clean and average sized room.

“I have stayed at the Sheraton Center numerous times and must admit it is one of my favorites and have always had a positive experience.”

Apr 12, 2009 by Sandy from Toronto,Canada
Overall Rating: 7

• Excellent service by housekeeping, reservations and check in.
• Room was not clean.

“From the moment I booked with this hotel, the experience was positive (save and except the room). I called the hotel directly to confirm bed type. Service was excellent and my needs were met. I mentioned it was a 10th wedding anniversary - kudos to the staff for congratulating us!At check-in, the process was quick and the service excellent. Greeted my staff whenever in the common areas (very nice service). Upon entering the room, at first glance, it appeared fine. However there were cobwebs in the corners, hair in the tub, and dust everywhere. There was no bottle opener. Contacted housekeeping and one was brought up immediately. (excellent job housekeeping).Checkout - movie charged to room in error. Contacted front desk and the issue was immediately resolved. Excellent customer service. Exercise facility was great - lots of good equipment, clean and not all that busy. I would stay in this hotel again only because the service was so great.”

Apr 9, 2009 by Stephanie from Calgary,Canada
Overall Rating: 9

• Offered Ice tea and popcorn in lobby.
• Bathroom was old.

“Very nice hotel.”

Apr 9, 2009 by John from Buffalo,NY
Overall Rating: 9

• A beautiful hotel in the heart of the city with extremely nice staff.
• It was so hot in my room and there was no way to shut down the heat. It made it hard to sleep. Also, $40.00 parking.

“Beautiful hotel that is close to everything in the city. The staff from the valets to room service were nice people who were extremely helpful. Room service even brought a wine opener when my spouse and I forgot ours. The room was nicely set up and the huge bed was nice for a romantic night.”

Apr 8, 2009 by Patrick from Windsor,Canada
Overall Rating: 9

• The rooms being so clean.
• $40 to park that it was step.

“Very nice.”

Mar 31, 2009 by Maryl from St. Catharines,Canada
Overall Rating: 10

• Elegant entrance and highly accomodating staff. Everything was lovely! Wonderful time!

“Upon arrival, my partner and I were warmly greeted; we received prompt and pleasant service from the highly efficient staff. The hotel was beautifully decorated and centrally located. We had access to all the comforts of home. The bed was extremely comfortable, in fact, we slept in and enjoyed the view from the hotel longer than we had planned. We relaxed thoroughly and appreciated the luxury of the experience. It was a lovely escape amidst the hustle of the city.”

Mar 31, 2009 by Shane from Brampton,Canada
Overall Rating: 10

• Beds were great, pool was good
  and
  staff professional.
• Parking was $20 and only valet, internet was not free.

“The hotel is good, beds and decor are great, room noise to other rooms are non existent, pool is open til 11pm on weekends. The only things I didn't like I couldn't self park, and it was valet only for $20 a day, and internet was not free.”

Mar 27, 2009 by Anthony Ferrante from Maple,Canada
Overall Rating: 9

• Big room and very knowledgeable staff, which made everything flow smoothly.
• I
  have nothing bad to say.

“Very big and spacious, its very clean and its apparent they keep on top of it. There is a sense of proffesionalism and care and
I recommend this destination to anyone who doesn't want to experience problems.”

Mar 25, 2009 by Brad from Ottawa,Canada
Overall Rating: 0

• The lobby is very nice, the location is excellent and staff was
  great!
• Some areas of hotel seemed dated. Bathroom too small.

“Great location, great staff, easy to use hotel! I would travel to this hotel again. Location is prime.”

Mar 24, 2009 by Jennifer from Madison Heights,MI
Overall Rating: 9

• Checking in and out was fast and friendly for such a large hotel.
• Elevators were extremely slow

“I have stayed in this hotel several times
and would recommend it to anyone! It is always clean, staff is friendly/helpful and the area is great.”

Mar 17, 2009 by Kristen from Sault Ste. Marie,Canada
Overall Rating: 9

• The location was very convenient and central to the places we wanted to go.

“This was a fantastic hotel to stay at in Toronto. It's located in very close proximity to the Eaton Center. In fact we were able to use underground tunnels to get there and didn't even have to step outside (great in February!). For someone traveling to Toronto who would like to stay downtown this a great hotel.”

Mar 15, 2009 by Jae from Toronto,Canada
Overall Rating: 9

• Excellent location and
  beautiful big clean room.
• This time a particular staff was not friendly.

“Excellent location, very good room and accomodation.”

Mar 12, 2009 by Jordan from Brampton,Canada
Overall Rating: 10

• Hotel staff is always great, they found us the best possible room.
• Not enough towels in the room, no in-room fridge.

“Great hotel, love staying there, great location, nice and big, yet staff is still always great.”

Mar 12, 2009 by Mike from Rehoboth Beach,DE
Overall Rating: 10

• Super location; beautifully appointed suites, many amenities
• Parking; way too expensive

“This Sheraton hotel has recently been renovated, and the entire property is spectacular. The rooms are graciously appointed and very comfortable. The location is directly in front of Nathan Phillips Square (Toronto Town Hall). Close to shopping, subways, restaurants and the theatre district. Parking is quite expensive, but you can park directly across the street for about 1/2 the price of the hotel's valet parking.”

1 of 1 people found this review helpful.

Mar 12, 2009 by Tami from Cumming,GA
Overall Rating: 3

• Convenient.
• Staff, room, and restaurant.

“The general attitude of the staff was that they were put out by any request; money exchange, directions, suggestions for dinner. I engaged the concierge to purchase tickets for a play; they quickly gave me the number to Ticket Master and said good luck. There was no valet parking. The topper was the 2 fire alarms that went off during our stay. One of which was in the middle of the night.”

Mar 12, 2009 by Mary from Henrietta,NY
Overall Rating: 10

• The location was excellent.

“Very easy to find. Beautiful lobby area. We were a bit surprised by the price for parking $20 for day and overnight. We decided to splurge for the valet parking at $40. We
asked for an early check in an we were able to get into our room just after noon.”

Feb 5, 2009 by Stuart from Glace Bay,Canada
Overall Rating: 9

• Room was ready for early check-in.Desk called shortly after to see if everything was okay.

“Great location. Friendly service. No surprises. Early check in.etc.”