User Reviews for Sheraton Centre Toronto Hotel

Research User Reviews for Sheraton Centre Toronto Hotel (461-480 of 1650)

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Apr 8, 2008 by Hugh from Owen Sound, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Good location. Clean. Efficient check in and out.
• Bar bill was too expensive.

“Great location for a visit to Toronto. Modern and clean.”

Apr 7, 2008 by Pat from Dearborn Heights, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Everything was very nice, a great experience.
• Nothing.

“Location was perfect; the room was wonderful with an exceptional view of the Toronto skyline. Very convenient location, able to go underground to shopping, subway, restaurants, etc.”

Apr 6, 2008 by Ian from Victoria, BC CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location, know and like area.
• Bar restaurant staff slack and just going through their duties no warmth for customer, my only complaint about my stay.

“Bar restaurant staff slack and just going through their duties no warmth for customer, my only complaint about my stay. Otherwise hotel was excellent.”

Apr 5, 2008 by Joseph from Kingston, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Breakfast in Hotel much too expensive.

“Excellent Hotel in Downtown Toronto. Close to Nathan Phillips Square and shopping! Foyer was friendly and relaxing!”

Apr 3, 2008 by Michelle from Pefferlaw, ON CA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• The staff was very helpful.
• There were some rowdy people on our floor.

“We stayed in the hotel overnight for a bachelorette party. We went out for the party, but stayed in the hotel so we didn't have to drive home. The hotel exceeded everyone's expectations.”

Apr 2, 2008 by Lynda from Baie Durfe, QC CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The location, room view was great, spacious room, attractive lobby, clean.
• No fridge in my room.

“The location of this hotel is very central - easy walking to great shops, restaurants, and interesting areas to explore. Good facilities, lovely, lively lobby, useful for quiet moments or more interactive activities. Rooms are spacious, clean and well appointed.”

Apr 2, 2008 by Shelley from Aurora, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the self check in and out kiosk. We did not have to wait in line at all.
• The drinks at the lobby well were way over price.

“This hotel was in a great central location. Close to everything and only steps to the Eaton Centre, City Hall, Yonge street and the subway (incase you had to go somewhere else). Checking in and out was fast and efficient thanks to a self serve computer. No waiting in line. And our room was very spacious with a balcony overlooking a heated indoor/outdoor pool. It was only 5 degrees out and a lot of people were using the pool. Great stay, great place.”

Apr 2, 2008 by Farrukh from Mississauga, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were amazing.
• Charged me for local calls.

“If you're going partying in Toronto, this is the hotel you want to book. The location is great, the staff is extremely friendly and the rooms are fantastic.”

Apr 2, 2008 by Louise from North Bay, ON CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• I especially liked the service. Reception went out of his way to be accommodating.
• The loud party in our hallway at 3 am.

“This is the hotel for me. I can park my car, and not retrieve it until I leave. The service is wonderful.”

Apr 1, 2008 by Mike from Niagara Falls, ON CA
Overall Rating: 9
Cleanliness:[5] • Staff:[9] • Location:[9]

• Great lobby.
• Surprised at the dust in the room!

“Thought this was a very nice hotel. However, I called twice for help from my room and was only able to access a recording. No one called back or was available - quite disappointing. As well I was quite surprised at the dust in the room. Not a healthy environment. There was more dust on the clock radio than I've seen anywhere.”

Apr 1, 2008 by Karen from Kitchener, ON CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• The lobby was gorgeous and attached to the path, and the staff was helpful and friendly.
• The room was not what I expected for a 4-star hotel.

“I enjoyed my stay and the hotel lobby was beautiful. The location was great (Downtown) and I liked the path-a 2min. walk to the Eaton centre. However the room was somewhat plain for a 4-star hotel.”

Mar 30, 2008 by John from Timmins, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location Downtown, closet to shopping, dining, entertainment and sports facilities.
• Parking is expensive.

“I have stayed at this hotel many times and I am always impressed. Staff are great, location is perfect ant the beds are very comfortable. I recommend this hotel for business or leisure travelers.”

Mar 29, 2008 by Lyle from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean spacious.
• Too many kids on my floor, they made lots of noise I can hear through the walls.

“I like the Sheraton Toronto city hall. Great location for shoppers and business people, lots to do right outside your door. Bring your bathing suit great pool that is part inside and part outside. You swim under the stars in a snow fall, how romantic is that?”

Mar 26, 2008 by David from Listowel, ON CA
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[8]

• Conveniently located for downtown access.
• Amenities are grossly overpriced.

“At $15 a day for internet access and $19 for a decent breakfast this hotel is pushing the boundaries of greedy exploitation.”

Mar 26, 2008 by Jeffrey from South Euclid, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Unsurpassed customer service.
• Nothing.

“The best overall hotel to stay at in Toronto. Everything was just perfect. Everyone went out of there way to be helpful and very polite.”

Mar 26, 2008 by Kendra from Kenmore, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everyone was very pleasant and the room was spotless.
• There is nothing I can think of.

“I've stayed here numerous times and this place is always a great experience. Stellar hospitality.”

Mar 25, 2008 by Allison from Ottawa, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Excellent location, very friendly atmosphere.
• We had 2 double beds, prefer at least a queen size.

“A friendly and welcoming hotel, the Sheraton Centre Toronto is close to the action, nightlife, shopping and shows. Walking to various neighborhoods and checking out the local sights was easy. A great gym and pool/hot tub make the visit even more enjoyable!”

Mar 24, 2008 by Tom from Belle River, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location, quality.
• Poor parking availability.

“We had a great stay in Downtown Toronto.”

Mar 22, 2008 by Marc A. from Knowlton, QC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Professional, respectful, well-intentioned and located.
• Hotel restaurants where not always open.

“A great 5 star hotel with a 5 star heart.”

Mar 21, 2008 by Ping from Newton, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The indoor/outdoor pool.
• No free wireless in the rooms.

“The Sheraton Centre in Toronto is within walking distance to many of the tourist attractions in Toronto. Our room was very clean with a great view facing north of the city and the new city hall. The guest service center was also very helpful in answering our questions and giving advice on where to go and places to eat.”

Mar 20, 2008 by Thomas from Glasgow, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Free internet access at link.
• Food and drink prices were quite high.

“Can recommend this hotel - especially at the price we paid per night ($69). Very comfortable, clean and friendly. In an excellent location to visit Toronto. Some people have noted that the Bell Tower beside the hotel kept them awake. I can honestly say it wasn't a problem for us and we were on the side facing it - not a problem.”

Mar 20, 2008 by Jon from New Dundee, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pool was both an indoor and outdoor pool, Great times!
• The food was not worth the price; I would have expected a lot more.

“Upon checking in we were asked what type of room we would like to stay in *Very nice* We didnt get stuck in some room with 2 twins or anything like that and have to ask for a better room. Everyone was very helpful and answered all our questions. The pool was nice and warm, and I loved the inside outside set up. It's march and I'm outside swimming *LOVED IT*. All and all a great place to stay and I would stay again if ever in the area.”

Mar 19, 2008 by Doug from Keene, NH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great view, near attraction.
• Breakfast buffet pricey for fair quality.

“A good choice for a visit to Niagara falls. Great views available and fair price.”

Mar 19, 2008 by Andre from Sudbury, ON CA
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[10]

• The service was awesome, facilities were great. We were upgraded without questions after issuing a complaint.
• Smelled like cigarettes. We were on a non smoking floor but we could not tolerate the smell so we asked to be moved. (they also upgraded us)

“Service was friendly and professional. The hotel is a bit dated and the smell of stale cigarettes is noticeable in the rooms. Overall, its a fantastic location.”

Mar 18, 2008 by Bob from Baden, ON CA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great Location, close to the R.O.M.
• Hairs in bathtub.

“Great location in the heart of Downtown Toronto. Located about from Nathan Phillip square. Subway stop stone throw away. Parking expensive, a bit cheaper at parking garage across the street - $60 for two nights.”

Mar 17, 2008 by Julie from Chatham, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• We liked the valet service, pricey but well worth the money.
• I did not like my morning shower not enough pressure.

“All in all we had a fine experience at this hotel although the hotel restaurant breakfast was ridiculously expensive.”

Mar 17, 2008 by Sam from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Hotel was centrally located and within walking distance to many attractions and shopping.
• The parking and accessibility to the hotel was the only real negative.

“The overall experience here was great. The hotel was first class all the way and had multiple options for dining and shopping. The hotel staff was very friendly and there was always someone available for any assistance that you may have needed. The only drawback was the parking as it was expensive and not real convenient in regards to unloading and accessing you car.”

Mar 13, 2008 by Kim from Hamilton, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location.
• Restaurant/bar.

“This hotel was in a great location close to activities and great restaurants. The room was very nice and excellent value for the price.”

Mar 11, 2008 by Amy from Hagersville, ON CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Excellent room service.
• No creativity in room design.

“This hotel is located in excellent area of Toronto. The shopping centre located on the lobby floor of the hotel is convenient.”

Mar 10, 2008 by Taeyoung from Toronto, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• After 12 am no sign & or didnt sign entrance at 1st floor.

“Not bad hotel.”

Mar 6, 2008 by Kathy from Abbotsford, BC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location is great to restaurants & has a good spa.
• Can't think of anything.

“Very helpful staff giving directions to restaurants and places. The beauty spa had great esthetician employees & reasonable rates. I loved the 5 computers for internet use, free of charge.”

Mar 5, 2008 by Jay from London, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Nice rooms, convenient location right downtown.
• $35 parking, no mini fridges.

“The Sheraton is a nice hotel and conveniently located right downtown. Our room was nice including a comfy bed and an LCD TV and had a great view over Nathan Philips Square. Only downside was there was no mini fridge in the room (how much sense does it make to put a mini-safe in every room but no fridge?) and parking was $35 for the night. Overall a good experience that I'd recommend.”

Mar 4, 2008 by Christine from St.Catharines, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was spacious and friendly.
• Parking was over priced.

“The hotel was large and elegant. I would totally stay there again. The pool and hot tub was great. The gym was incredible. The best I have seen at a hotel.”

Mar 4, 2008 by David from Newmarket, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The convenience to business, shopping and entertainment.
• Lobby bar closed too early.

“Excellent location central to shopping, business, entertainment and public transportation.”

Mar 3, 2008 by Linda from Atlanta, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Great location.
• Internet access costs around $15 per day.

“This hotel has a great location in the center of downtown Toronto close to the theatre district and many restaurants. It is on the path which is a 16 mile underground walkway with shops, restaurants and access to the subway. The rooms are fairly spacious compared to other downtown hotels and the beds are comfortable. There is a slight problem with noise especially the room doors which bang and can be quite loud.”

Mar 2, 2008 by Bill from Thornhill, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Very easy check in, great view, nicely appointed room.
• Long dreary hallway getting to my room felt like a university residence/hospital, bathroom needed updating.

“Check in was not problem and they took my SPG # and I was on my way quickly. I was at the end of the hall which was a blessing (nicely private, great 2 sided view from the 19th floor), but the long dreary walk down the hall was not pleasant (carpet, paint scheme, lighting - all made it very depressing and seemed dated). The room was very nice, a good size although the bathroom also seemed dated. It was difficult moving the blackout curtains as they were behind the desk so ended up with some light slits peaking through (I prefer darkness). The real thing that surprised me was when I got into bed it was very comfy, but then I realized that it was very sticky. I would move my legs around and there was a light show under the sheets - c'mon folks, cotton sheets.”

Mar 2, 2008 by Rachel from Windsor, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location.
• Rooms could be bigger.

“The hotel was overall very nice. We had no problems. We requested a quiet room and the girl at the desk was very accommodating to give us a corner room with the best view and far enough away from the bell tower so that we could barely hear it.”

Feb 29, 2008 by Rob from Napanee, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very friendly staff, and accommodating.
• Extra charge to use the fitness facility, would be the only downside to the hotel.

“Great location, access to underground shopping and food court, great for cheap breakfast. Indoor/outdoor pool is very large and nice. Rooms are modern and clean. Staff was very pleasant.”

Feb 29, 2008 by Linda from Ingersoll, ON CA
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[7]

• The water fall/lobby area.
• The view, we asked for a view of the CN tower and got some ugly old buildings.

“We were not pleased with our room because of the view.”

Feb 28, 2008 by Paul from Barrie, ON CA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[9]

• Hotel Lobby was impressive.
• Only Parking Option was valet, $35!

“The hotel was very nice, the lobby was impressive. View from the room of City Hall was excellent. Bed was very comfortable. A good value. Parking was outrageous at $35.”

Feb 27, 2008 by Shane from Brampton, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was nice, 32" LCD TV was great, bed was comfy.
• Internet cost money.

“This hotel is in the center of downtown Toronto, perfect location for all types of things to do in the city. The hotel has many places to eat, the rooms are great and have LCD TV's in the rooms now (or at least in the Richmond Tower) and would highly recommend this hotel.”

Feb 25, 2008 by Sean from Penfield, NY
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[10]

• Facility was great.
• They had a full hotel; as a result they could not have cared less about our problems and issues.

“I would not stay at a Sheraton again.”

Feb 25, 2008 by Sylvia from Burlington, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Ease of check in and check out and very friendly, approachable staff.
• Only valet parking available.

“Great location, close to subways to get to other parts of Toronto. Love the quick check in with credit card. Approachable helpful staff, free Internet in the lobby for an hour, lots of tourist info in the lobby both personnel and pamphlets!”

Feb 25, 2008 by Lina from Montreal, QC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• Location is ideal and hotel is very clean and classy.
• Front desk staff.

“Excellent hotel, but the staff at the front desk were rude and condescending.”

Feb 25, 2008 by David from Rosemont, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, pool. Fabulous underground shopping.
• The room was a little smaller than I thought.

“Great deal for the amount I paid. Its a great hotel, location and facilities. Parking is 30 bucks but for 20 bucks park across the street underground and access hotel easily through there. I would stay there again.”

Feb 25, 2008 by Winifred from Berkley, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful 14th floor north-facing view of Toronto, with skaters down below.
• Our room was not ready when we arrived around 3:30 PM.

“The hotel was beautiful, with a comfortable lobby and a waterfall behind a glass wall. Our very affable concierge suggested great restaurants and gave us directions to various locations. We had a lovely room with a great view to the north of Toronto. It was delightful to look out the window at snow and know we could simply go down to the concourse level and enter the path and even get to the Subway without having to go outside.”

Feb 25, 2008 by P from Lasalle, ON CA
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[6]

• Location.
• Parking is poor and rooms need updating.

“Lobby is beautiful and the restaurants offer nice choices. The parking is an issue, although it is Downtown Toronto what did I expect? The hotel valet parking could not park my truck, wouldn't fit in their structure. The room needed updating, paint, washrooms, etc. Overall, it was fine for my business stay.”

Feb 24, 2008 by Wasim from Pittsford, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very professional staff.
• Restaurant's food (breakfast).

“Liked everything except the coffee in the restaurant was awful, not fresh at all.”

Feb 22, 2008 by Jennifer from Buffalo, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was in a great location, rooms were beautiful.
• There is nothing I did not like!

“The Sheraton Centre was absolutely amazing. The rooms were beautiful, the lobby was beautiful, and everything was great. It is in the heart of Downtown Toronto, and has so much to offer!”

Feb 21, 2008 by Maura from Montreal, QC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I loved that fact that it was such an upscale hotel.
• There is nothing.

“It was wonderful, great location, clean, attractive, relaxing atmosphere. The beds were amazingly comfortable. It was just great!”