User Reviews for Holiday Inn Express Downtown

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Feb 16, 2005 by Miguel from Cambridge, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[7]

• The proximity to the subway was very convenient.
• The continental breakfast staff was less than friendly.

“The hotel is sort of in the middle of a part of Toronto currently undergoing "urban renewal" -- there are a few nice restaurants and bars within walking distance; Lombard Street itself is a little tucked away (between King and Queen on a little side-street).The hotel has an odd system of continental breakfasts -- be sure to request your "free meal" ticket from reception BEFORE going to the dining room, or beware the unfriendliness of the service in the dining room itself.Otherwise, the accommodations were clean and well-kept, the proximity to the subway is good (15 minutes walking -- a little brutal in Canadian winters). I was there on a conference at the University of Toronto, and immediately realized that I needed to budget an extra 45 minutes to get to U of T and the Bloor/Spadina area business district (where most of the attractions are) via public transportation (which, in Toronto, has been perfected to an art -- don't bother with cabs unless you have to).For the price, I would stay there again in a heartbeat -- although this time I hope it will be in the spring or summer when the temperatures are not below zero!”

Feb 14, 2005 by Ray from San Leandro, CA
Overall Rating: 3
Cleanliness:[7] • Staff:[7] • Location:[5]

• Location is OK.
• Heater has too much noise.

“The heating unit has too much noise for me to have a good-night sleep.”

Jan 27, 2005 by Kim from Buffalo, NY
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[6]

• The location
• I did not like the way I was treated by one employee. My friend was chaged an extra $14.00 when she said do you have a room with a double bed.

“I did not like the way a hotel staff member treated my friend and I. We have stayed in this hotel before and liked it and never had any problems. Tha manager the next morning did correct the situation.”

Jan 22, 2005 by Linda from Fort Gratiot, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Handy to many places of interest, like the comp. breakfast
• not too fancy

“Fits the star rating”

Oct 13, 2004 by
Overall Rating: 6

“Basic and clean accommodation, slightly off the beat for those walking from Yonge Street. Neighborhood a little questionable for a single woman to walk through. Pleasant staff.”

Sep 3, 2004 by Sylvester N. from Jamaica, NY
Overall Rating: 7

“The hotel was clean and pleasant. However, the slamming of the doors woke up my family whenever someone is leaving their room. Other wise it is very nice.”