User Reviews for Sandman Hotel Saskatoon

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Feb 26, 2009 by john from regina
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[7]

• Room size.
• No hot water.

“No hot water when we the front desk they said they knew. No sorry or compensation.”

Sep 5, 2008 by Bala from Scarborough, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Excellent food at their restaurant.
• Room carpet need be changed.

“Excellent service great shuttle service and very friendly staff.”

Aug 14, 2008 by Kevin from Havre, MT
Overall Rating: 1
Cleanliness:[4] • Location:[6]

• Location.
• Not clean, hot tub was not working, lounge was not open, no AC in hallways or anywhere except guest rooms.

“In need of new management.”

Aug 4, 2008 by Wendy from Langley, BC CA
Overall Rating: 2
Cleanliness:[7] • Staff:[2] • Location:[8]

• Furniture was nice in the room.
• Unknowledgeable staff, room was 120 degrees, air condition did not work.

“Check in staff told us to go to a room that didn't exist (twice). Then gave room next to ice machine & elevator, room was so small and hot. They tried to fix air but didn't work. We checked out & went to the Travelodge.”

Jul 29, 2008 by Victor from Winnipeg, MB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location, nice.
• Not much.

“Good location, nice and cozy.”

Jul 16, 2008 by Patricia from Prince George, BC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Convenient location.
• Not a nice location for a walk. If you do not want to eat at Denny's, crossing the highway to go to a nearby restaurant is difficult.

“We found it offered what we wanted: convenience to the airport, cleanliness, a nice room and pleasant staff. It is practical but not romantic.”

May 20, 2008 by Bryce from Regina, SK CA
Overall Rating: 3
Cleanliness:[8] • Staff:[3] • Location:[7]

• The price was what attracted us.
• Poor communication/ room very hot/ no elevator.

“We have stayed at the Sandman Saskatoon before and enjoyed our stay so we were expecting the same experience when we came to stay for the night. This time though we had a bad experience. At check in we were told that the elevators were not working for the 3rd and 4th floors - and we were staying on the 3rd. Upon being informed that we'd have to go up the stairwells, we carried up our luggage 3 floors to discover all the doors to the hallways locked from the outside. So my wife ran down the stairs while I waited for her to figure out what was going on. 15 minutes later I decided to come down with the entire luggage again because the stairwells weren't air conditioned and I was uncomfortably hot. Just as I get down, my wife and a hotel employee are just getting into the elevator. I guess the card lock for our floor wasn't working so the hotel clerk had to use a special card to get us to our floor. At this point my wife was informed that we should never have been told to go up the stairwells - as the doors are always locked for security purposes. We were told our room was non-smoking. Despite the fact our room did smell alright the 3rd floor hallway reeked of cigarette smoke. I didn't appreciate the fact that after cleaning up and heading out for the night we smelled like an ashtray because of walking down the hall. Cigarette stink just seems to cling to a person. When we got to our room I found that the TV didn't work. I finally figured out that not only was it unplugged from the wall, but that the power bar breaker was off. Not an impossible problem, but inconvenient nonetheless. That night - despite having the A/C on high the room was still unbearably hot. My wife resorted to sleeping on the ground right in front of the air conditioner to stay cool. The thermostat in the room read well over 25 degrees C. The next day upon check-out I was asked how my stay was. I explained the issues that we had. In response the receptionist said, "Sorry to hear.”

Feb 6, 2008 by Annamarie from Cudworth, SK CA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[7]

• Was OK but nothing special.
• I felt I was treated as an inferior customer.

“This was the first time I stayed at the Sandman but I prefer to stay at the Radisson or even the Hilton, although somehow the Sandman has a higher rating.”

Oct 5, 2007 by Mike from Parks, LA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Nice large rooms with good lighting.
• Hotel airport shuttle doesn't have very good hours or does not show up on time.

“Hotel is a good value for the price in the area of the airport. Nice rooms especially the suites.”

Sep 17, 2007 by John from Calgary, AB CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Close to airport.
• Quite expensive.

“Restaurants were convenient, proximity to airport also convenient. Located on busy intersection (loud traffic).”