User Reviews for Hyatt Regency Montreal

Research User Reviews for Hyatt Regency Montreal (221-240 of 633)

• Add Your Own Review »

Apr 4, 2007 by Warren from Waterloo, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Rooms were very nice, clean comfortable.
• Farther from downtown than I imagined. Fairly close to a tough neighborhood.

“The hotel was very nice although the pool was kept far too warm. Overall though I was quite pleased with this hotel and the value I received for money paid was exceptional.”

Apr 2, 2007 by Wang from Mountain View, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location! Close to most attractions.
• Expensive parking, no free high-speed internet access even in lobby.

“But your can check other places for lower rate. Parking along the street is free between 9pm to 9am.”

Mar 31, 2007 by Kim from Louisville, KY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very comfortable room.
• Hard to find the lobby.

“The Hyatt Montreal has very comfortable rooms and friendly staff. The location is somewhat confusing, since it is necessary to take an elevator to the lobby. The location over the mall is convenient.”

Mar 30, 2007 by Darrell from Whitehouse, TX
Overall Rating: 3
Cleanliness:[8] • Staff:[4] • Location:[5]

• It was clean.
• You must pay for everything!

“The hotel staff was not the greatest. They forced me to pay 25.00 for valet parking because my stock dodge pickup wouldn't go into their low garage. Then they lost my luggage for an hour and delivered to the wrong room. Local calls were 1.00 each, 12.95 for 1 day internet access, and they tried to tell me we couldn't get a Chinese delivery to our room. ”

Mar 29, 2007 by Simona from Montreal, QC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The bedding and the bath products.
• The shower head was not centered, which seemed to result in water leaking on the floor.

“Good location, comfortable bedding. Small bathroom with a showerhead that was off-center creating water-leakage on the floor.”

Mar 28, 2007 by Corby from Coquitlam, BC CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location, very clean room, nice services.
• Nothing.

“Highly recommended.”

Mar 21, 2007 by Wendy from Canada, CA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[6]

• Excellent room service.
• Pool opening hours.

“All the staff I dealt with was excellent, big smiles, very helpful, nothing was too much trouble. The hotel has been refurbished recently, very clean elegant lines. Pool was large and very clean, though the opening hours do not really make much sense. We had room service, which was excellent, actually cheaper than the restaurant including wine! We at the breakfast buffet, kids loved it, quality was great. Check in/out were very easy. ”

Mar 20, 2007 by Phil from Gatineau, QC CA
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[10]

• Fourth stay there in 2 months, always satisfactory.
• Housekeeping seems to be spotty sometimes but not in all rooms.

“Was extremely pleased once again with the accommodation and the excellent service. Was put far away from the elevator without even asking (in fact, pretty much at the end of the hallway). Hotel public spaces very clean and the room was clean too although I did notice that in some of the rooms I¿ve had there, housekeeping can miss a few things here and there but nothing major. Quiet, great Hyatt grand beds, a true upscale hotel in a central location.”

Mar 20, 2007 by Chris from London, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location, connected to underground city/metro.
• Small bathrooms, strange elevator setup.

“Nice property, close to pretty much everything downtown Montréal has to offer, with great access to underground city and metro if you are there in winter. Rooms are not the best (especially the bathrooms) but overall good value for the money.”

Mar 14, 2007 by Lb from Huntington Beach, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• 24 gym and many restaurants in walking distance.
• The bathroom was poorly lit and poorly designed.

“Overall, this hotel was a pleasure to stay in. There is a two-story mall below the hotel, with restaurants, shops, and a supermarket. It is a great relief on a freezing Montreal night to not have to step outside. We did, however, venture out into the cold and we were rewarded with a truly outstanding meal just across the street. The 24-hour gym and large indoor pool were clean and modern, and the pool offers a 180-degree view of the city. One drawback was the bathroom: it was dimly lit, had little counter space, and there was no convenient place to hang bath towels. All in all, I would definitely stay here again.”

Mar 14, 2007 by Hector from North York, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean, nice room decoration.
• Room was located ventilation system, so room was load.

“Great location with shopping mall at lobby.”

Mar 13, 2007 by Kenneth from Richmond Hill, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Location.
• Bathroom lighting too DIM. Parking is Inconvenient; no in-out privilege for self-park.

“Location is good. Self-Parking is a big problem; no in-out privilege. Valet parking is very expensive! Bathroom needs more lighting.”

Mar 11, 2007 by Stephen from Mississauga, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good location, comfortable room, high quality bed and pillows.
• Small washroom, insufficient lighting in washroom, improper location of shower head (more to the outside) which causes water to splash all over.

“Needs better communication from receiving area, important business delivery was held in receiving area without notifying guest for four days. However, management was quick to acknowledge mistake meaning that there will be improvement. Otherwise it was a pleasant stay.”

Mar 9, 2007 by Pedro from Pueblo, CO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location, room attractiveness, pool and terraces, lobby, shopping facilities.
• The smell in the hallways on the way to the rooms.

“Would gladly go back to this hotel. The rooms are very nice, the location was very convenient, only change that I would suggest could be try a nice smelling spray for the hallways.”

Mar 8, 2007 by Jonathan from Toronto, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I thought that the price was fantastic for the quality that we had. The modern, clean cut look was well done (great taste!). Location was fantast.
• The bathroom was too dark! Not enough light!

“I enjoyed my stay at the hotel. The hotel staff was helpful and very friendly. The room was very attractive and inviting, although they could put some more lights in the bathroom. The bed and the pillows were very comfortable and that is essential when staying away from home.”

Mar 8, 2007 by Mike from Okemos, MI
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[10]

• Great location.
• Internet charges.

“Best thing about the Hyatt is its location. Only a short walk to Chinatown where many restaurants open till 3-4am. Great for later arrivals. It's located in a huge complex with shopping mall and food court. Easy access to the subway and the museum cross the street. I parked my car for two days in the complex parking without getting out and paid $8/day. In/out privileges will cost $19/day.hotel staff was friendly. Room is clean but not quite up to the standards of Hyatt in my opinion. No microwave and fridge.”

Mar 7, 2007 by Joe from Ocean, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Underground mall below the hotel is ideal.
• Parking is expensive.

“This is the third time I¿ve stayed at this hotel. It was freezing outside so I was fortunately to have the mall underneath the hotel. I didn't have to go outside to get something to eat or visit the ATM. I will stay here again in the future.”

Mar 2, 2007 by Jason from Allston, MA
Overall Rating: 7
Cleanliness:[10] • Staff:[7] • Location:[8]

• Location, cleanliness, and room size.
• Layout, internet charge, and shower.

“This hotel is well maintained in a good location but it suffers greatly from an odd entry system where one needs to take two elevators to get to his room. The room was attractive and featured some 4 star qualities but fits nicely into a 3 star range.”

Feb 25, 2007 by Kim from Hooksett, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the location and overall appearance of he hotel.
• The room although very nice was a little small, and parking was expensive. $25.00 a day.

“This hotel was located in the heart of Montreal directly off of St Catherine street in the clothing district. It was clean and the décor was beautiful. Was in easy walking distance to most events and site, and overall was a great place to stay the only down fall was the parking which averaged $25.00 a day.”

Feb 25, 2007 by M from Middlebury, VT
Overall Rating: 5
Cleanliness:[9] • Staff:[6] • Location:[9]

• it was quiet in a city/busy setting!
• The pool was closed for cleaning.

“The room was tiny but very nice, clean and handy.”

Feb 25, 2007 by Andi from Natick, MA
Overall Rating: 5
Cleanliness:[7] • Staff:[3] • Location:[9]

• Geographic location.
• Room felt old and rundown. Clogged sink for duration of stay.

“Friendly staff, but clearly not the level of quality you would expect from a Hyatt. Rooms need renovation, bad.”

Feb 22, 2007 by Mike from Westwinfield, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location.
• Bathroom was too dark.

“Great staff, very nice rooms, great location!, only thing is the bathroom did not have enough lighting.”

Feb 21, 2007 by Phil from Gatineau, QC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very central location with direct subway access, cheap underground parking on week-ends, great rooms/beds.
• Service tends to be inconsistent depending on who you get at check-in.

“The Hyatt Regency Montreal Centre-Ville is a great hotel, centrally located. Staff ranges from rude to helpful but the later is usually more the case. The rooms were all renovated very recently with the Hyatt Grand bed and black out curtains. Bathrooms a little below par for a Hyatt and as reported, there is a little lack of lights but it's not as bad as some make it out to be (it was worst when I first stayed there and they only had one light in the bathrooms). Excellent pool/fitness area. Parking from Friday 5 p.m to Monday 6 am in the Complex's garage is only 8$ per 24 hours. Valet parking (same garage) cheaper than self-park on weekdays. ”

Feb 19, 2007 by Tim from Fenelon Falls, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Classy, well appointed, great location.
• Does not apply.

“Super location, very beautiful, classy hotel.”

Feb 13, 2007 by Jake from Philadelphia, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Unmatched quality for the price.
• The lighting in the bathroom was very dim. Only one light for entire room.

“Overall, we found the Hyatt regency to met or exceed our expectations. The location was perfect with reasonably priced parking underground. The staff was multilingual and very helpful. The pool was well maintained. We would definitely recommend this hotel.”

Jan 11, 2007 by Kirt from Manchester, NH
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[4]

• Not allot to say.
• Had heating issues, room service was horrible (27.00 for sandwich), lighting in bather was nest, some amenities were unavailable.

“The stay was less than adequate for the "3 or 4 star rating". Had heating issues. Room service was horrible (waiting for towels and addressed concerns). Room service menu is not as advertised and way to expensive for the low quality of food. Cab service for the hotel was very nest and almost non-existent late at niter and in the early morning when it is truly needed. Somewhat of miserable stay overall!”

Jan 7, 2007 by Carla from Georgetown, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly, professional staff, beautiful hotel within walking distances too many sights.

“We always enjoy staying in Hyatt regency hotels and this location is no exception. The staff was friendly and professional. The hotel was beautiful, extremely clean, within a short distance to the underground and mall. We were able to walk to many sights, restaurants, shopping and churches. We will definitely stay there again when in Montréal.”

Jan 4, 2007 by Bill from Newton, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location with affordable parking.
• Internet access is expensive.

“Pretty, pleasant, warm-feeling hotel central to everything. And yet it's very easy to get to by car from outside the city-- surprisingly easy. Parking is cheaper than expected (8 bucks CDN/day if you don't use the valet), and it's convenient to the subway. I told my wife "we lucked out!" and I still think that's true.”

Jan 4, 2007 by Jay from Washington, DC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was very comfortable and clean.
• Bathroom was dark.

“Worthy of a 4 star rating.”

Jan 3, 2007 by Jim from Saint John, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent location with food court and grocery store down below.
• Room decor is dark.

“Excellent location with the mall, food court, Belgian chocolates and a grocery store within the complex!”

Jan 3, 2007 by David from Newton, MA
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[9]

• Location of hotel.
• Rooms were not ready until 4:30pm.

“Hotel rooms should be ready by 3:00 if expected to check out at 12:00 elevators at 12:00 in the morning are impossible to get.”

Dec 26, 2006 by Sandeep from Toronto, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Location.
• Broken appliances/ lack of service during holidays.

“Although the location of the hotel was great and most of the essential facilities (gym, pool, internet etc) were present, but the hotel was conspicuous in lack of service staff. For example, there was no room service before 5 pm! So whole day we were not able to order anything to our room. Plus some of the appliances kept malfunctioning (e.g. The refrigerator stopped functioning in the night, and spoiled the stuff inside).”

Dec 18, 2006 by Mike from Indian Mills, NJ
Overall Rating: 10
Cleanliness:[9] • Location:[8]

• Clean room, well appointed.
• Internet access was extra $$.

“Great location, professional staff, cleans rooms.”

Dec 14, 2006 by Cindy from Vancouver, BC CA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• Excellent location, fast internet, the room's air condition is perfect.
• The lighting in the room is too metallic and dim. The bathroom is not clean enough.

“Excellent location, fast internet, the room's air condition is perfect. The lighting in the room is too metallic and dim. ”

Dec 13, 2006 by C. from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent service.
• My window view was not the best ever.

“Incredible.”

Dec 12, 2006 by Manh from Dearborn, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Outstanding location, simple but complete luxury, including room temperature controls. Some hotels like the holiday inn select, the heater is noisy.
• Have to pay for local phone calls, internet etc.

“This hotel is outstanding, location and cleanliness and amenities are superb, out of this world. This saves me the worry of having to use a public internet service and credit card fraud. ”

Nov 22, 2006 by Bernard from Orleans, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Modern furnishings, CD player, Clean.
• Small bathroom and tub. Tight space between closet and bathroom (doors banged).

“A clean, centrally-located hotel with attractive, modern furnishings. The only downside was a small bathroom with a short, shallow bathtub and the bathroom door and closet doors banged into each other (the hallway they formed was tight). The size of the room was standard.”

Nov 19, 2006 by Andre from North Tetagouche, NB CA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Downtown, recent renovation, small shopping mall in same building.
• Parking fees.

“Very nice place, downtown, close to a lot of attraction.”

Oct 19, 2006 by Phyllis from Torrington, CT
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• The bed.
• The bathroom.

“The room was spacious but the bathroom was the worst we have ever stayed in. Very small and extremely dark. One tiny light above the sink that didn't even provide enough light to put on makeup. And absolutely no counter space. ”

Oct 18, 2006 by Honky from Canterbury, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff, views, location.
• Real fire alarm, thermostats, elevator wait time.

“It is the best value in downtown, underground parking and staff knowledge of places to visit/how to get around town. We had really nice Indian summer time.”

Oct 18, 2006 by Francois from Quebec City, QC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Convenient location, affordable parking costs.
• Bed comfort.

“A very nice hotel, very well located in the heart of Montreal. Parking costs affordable for the location. Beds are not as comfortable as can be expected in this class range.”

Oct 5, 2006 by Carolyn from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[7]

• Rooms were clean and beds were awesome!
• The lobby wasn't on the ground floor and you had to take a separate elevator to enter/exit the hotel.

“Good location off St. Catherine. Beds were very comfortable.”

Oct 5, 2006 by Mike from Carrollton, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean, Modern, convenient location, excellent exercise room.
• No Spa/ Whirlpool.

“Hotel was very modern and looked well-kept. Excellent amenities in the exercise room were appreciated, as was the heated indoor pool. The absence of a Spa was regretful.”

Oct 5, 2006 by Kurt from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location in town and in Complex Desjardins
• Pool nice, but not useful for swimming.

“Recently renovated, excellent condition. Great location across from Place Des Arts and in the Complex Desjardins. Very convenient to shopping, dining, entertainment and public transport.”

Oct 4, 2006 by Liz from Toronto, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Locations is perfect for on foot travel and very nicely decorated.
• Can hear people in the hallway when you are in your room.

“Great hotel, excellent location and very helpful and friendly staff. Rooms are decorated in a modern style and duvets make beds very comfortable.”

Oct 4, 2006 by Derek from Addison, VT
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Great pool area.
• Public areas are dingy--dark, dirty carpets, etc.

“The Hyatt has a great location--no doubt about it. We loved the pool and terrace. Even in the rain, it was a great place to hang out. We were less satisfied with the public areas. The lobby was dingy and dark, the carpets worn. I guess I would have expected more for the star-level this hotel has been given. Rooms were nice, bathrooms were pretty.”

Sep 27, 2006 by Mary B. from Camden, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location.
• The lighting is the bathroom was horrible, totally inadequate.

“Clean, pleasant, great location, helpful staff, we ended up 24.00 per day for parking- have stayed there on two separate occasions-good value.”

Sep 27, 2006 by Annette from Farmington Hills, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[10]

• View. Location. Safe.
• Noisy! No soundproofing between rooms.

“Great location but not a great place for a quiet nights sleep.”

Sep 27, 2006 by Jill from Woodstock, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable beds, quiet, sauna & pool were greatly appreciated.
• Parking costs were high.

“Very convenient to all activities we were interested in.”

Sep 21, 2006 by Haswant from Thornhill, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Its location in downtown Montreal, friendly staff, comfortable beds in rooms, etc.
• The charge for room service is somewhat high.

“Overall, thoroughly enjoyable experience.”