User Reviews for Le Centre Sheraton Montreal Hotel

Research User Reviews for Le Centre Sheraton Montreal Hotel (1-20 of 469)

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Dec 3, 2009 by Sonia from Orleans,Canada
Overall Rating: 10

• Very nice hotel, good location.

“Hotel was clean, has good atmosphere, offers great customer service and conveniently located.”

Dec 2, 2009 by from Toronto,Canada
Overall Rating: 9

• Bed, linens and
  friendly staff.
• Fitness rooms.

“Friendly staff, very clean rooms with excellent linens.”

Oct 15, 2009 by Norman from Markham,Canada
Overall Rating: 9

• Very accomodating and friendly staff.

“Within walking distance to everywhere. Very reasonable rate from Priceline. Hotel is nice and clean.”

Oct 8, 2009 by Debi from Danville,CA
Overall Rating: 10

• The convenience to transportation, downtown shopping area and hockey arena.
• Charged for the Internet when they said internet was free and room was a little small.

“It's nice and clean, tastefully decorated and upscale. It was easy to get to from the train station and we would definitely stay there again.”

Oct 5, 2009 by Joe from Colchester,VT
Overall Rating: 8

• Location and room amenities.
• No free parking and no free internet.

“A great place to stay in the heart of downtown Montreal. Unless you have other plans for how to spend time in your room, expect to pony up $16 for Internet.”

Sep 29, 2009 by Krishan from Brampton,Canada
Overall Rating: 9

• Friendly staff.
• The cost did not truly what you get.

“Great hotel for travelers looking for comfort and something slightly upscale. The location makes it great place to stay.”

Sep 20, 2009 by Jerry Cardillo from Santa Barbara,CA
Overall Rating: 9

• Excellent location and accommodations.

“Excellent room, and location.”

Sep 18, 2009 by Ralph from Pittsburgh,PA
Overall Rating: 10

• Wonderfully clean room - immaculate. Terrific mattress.
• No negative comment.

“Comfortable, safe, centrally located.”

Aug 28, 2009 by Laura from Bradley,AR
Overall Rating: 3

• We had an excellent view and the location was great.
• We had a room with a broken a/c, and it took hours and much grief to get the situation fixed.

“The hotel is great, unless you book with Priceline. I am almost positive they stuck us in a room with a wet floor from a leak and a broken a/c knowing there were problems. When we patiently waited for the problem to be resolved, we were given the run-around. One manager even lied directly to us, telling us the mechanic said the room was fine, even though we were five feet away and heard him tell his boss it was broken and we needed to move. He eventually blamed his lie on a co-worker, nobly. We were told there were absolutely NO available rooms in the entire hotel, and only after about two hours of trying to get them to fix the situation did one magically appear. Outside of this fiasco, it took us five minutes to find a valet, while the car was waiting in limbo. Further, there was a ten-minute long line at check-in. Positively, the mechanics were really nice, though one should never have to know it.”

Aug 27, 2009 by AK47 from Sydney,Canada
Overall Rating: 9

• The key card access for the room was touch less.
• Concierge was not the friendliest.

“Great hotel and great location.”

Aug 17, 2009 by Sandra from Orlando,FL
Overall Rating: 10

• Pet friendly in downtown Montreal - great location right by parks and shopping.
• Parking garage did not fit our Toyota FJ so we had to park down the street.

“Great hotel in a great location - we loved the dog beds. The Starbucks was part of the bar and that confused us since we couldn't find it until someone showed us. I used the salon in the lower level and it was great. There is a large park in the next block to walk the dogs - very safe even late at night. We also walked to shopping one block over.”

Aug 7, 2009 by Mark from San Diego,CA
Overall Rating: 10

• The rooms were nice, large, and located in the heart of Montreal.
• Can't think of anything.

“Great experience and would love to stay at this location again if I return to Montreal.”

Aug 2, 2009 by Heather from Toronto,Canada
Overall Rating: 10

• Great location, great room ,great view, excellent.
• Not that I didn't like the drinks at the bar they were just outrageously expensive!

“Really nice hotel, great price on Priceline, so that really helped as I would probably not stay at this hotel without my husband in the future unless I could get a similar rate. I will stay here again perhaps in September with my husband. Really nice experience and GREAT location. Only downfall I would say were the drink prices at the bar, really quite over the top .I would not have a drink there again $32.00 for a rum and coke and 1 glass of wine is excessive (including tip).”

Aug 1, 2009 by Patrick from Flushing,NY
Overall Rating: 7

• It was clean, modern.
• The service could have been better.

“Convenient to downtown Montreal, the rooms were clean and updated, as was the overall appearance of the hotel.”

Jul 25, 2009 by Gayle from Honolulu,HI
Overall Rating: 10

• Convenience to restaurants, sites, great shopping, transportation, staff.

“We were able to check in early with a great room and view. Concierge, bellman, front desk all very helpful and friendly. The lobby was nicely appointed and very clean.”

Jul 3, 2009 by MZ from Brampton,Canada
Overall Rating: 9

• Perfection Location: close to shopping St. Catherine, old montreal, the montreal port, asino and lots of food places and arhitectural buildings
• Parking very narrow and limited spaces ( $20/per day)

“Nice Hotel, clean room, nice view of the montreal downtown from the rooms. Starbucks coffee in the rooms. Nice hotel over all. Parking was $20/day, but every downtown hotel charges for parking in every city. Totally satisfied, except for the fact that you had to pay for internet in the room and in the business centre. The hotel is very expensive, so use priceline.”

Jun 19, 2009 by Franco from Winnipeg,Canada
Overall Rating: 8

• Renovated rooms.
• Ice machine area was
  grungy.

“Great hotel, great service and
great location.”

May 8, 2009 by Virginia from Toronto,Canada
Overall Rating: 10

• Lovely amenities, clean, great bedding.

“Excellent location, service, cleanliness and bedding was supremely comfortable.”

Mar 31, 2009 by Clara from Toronto,Canada
Overall Rating: 6

• Great customer service.
• Construction and rooms are not sound proof at all. You can hear the alarm clock going off next door.

“Overall, this hotel did not meet our expectations because of the disturbance caused by the construction. There was a person hammering a couple of levels down in the hotel, a alarm clock going off next room over, cleaning staff talking aloud in halls, someone hammering a floor below us. We asked to have another room the next day and the people at front desk were really helpful. They were very courteous and moved us to a room on a lower level.”

Mar 26, 2009 by Brian from Mississauga,Canada
Overall Rating: 7

• Location.

“The hotel met my expectations except for: unidentified charges for room bar, movies and internet.”

Mar 21, 2009 by Shirley from Nepean,Canada
Overall Rating: 7

• Convenient locations for business trip.
• No breakfast. Not really close to subway (2 blocks away).

“The room is a bit small. Quite surprised by no bottled water provided. Clean room.”

Mar 19, 2009 by Brad from Ostrander,OH
Overall Rating: 7

• Good location.
• Small outdated room $20 dollar per day parking.

“Hotel is in a good location. The room was probably the smallest we have ever stayed in and the bathroom was way to tiney and had black mold on the caulking in the tub. The shower head also leaked so the miniature bathroom floor was constantly wet. The bed was comfortable and the rest of the room seemed clean. Parking is outrageous at $20 per day.”

Mar 18, 2009 by Maxime from Montreal,Canada
Overall Rating: 7

• Beautiful common areas (lobby, restaurants, etc.)
• Rooms were
  very dated. Ugly/beaten furniture.

“Luxurious at first glance only. Rooms are not on par with standards: dated furniture, TV, washroom, phone, carpeting, wallpapers, etc. Desk chair was uncomfortable. No wireless Internet, no bathrobe. Nice views on higher floors (I stayed on 19th). The staff is decent but not going out of their way to make the stay better. May be good for business travelers or anyone who does not expect anything exciting about a hotel stay.”

Mar 9, 2009 by Stephen from Windsor,Canada
Overall Rating: 7

• Clean and
  friendly staff.
• Couldn't smoke, small room, charge for local calls and internet.

“Clean hotel, lobby is nice, room was small. Couldn't smoke in the hotel, it's smoke free. Had to go outside. Expensive internet access and local calls. Ice machine didn't work on my floor.”

Feb 24, 2009 by Karen from Windsor,VT
Overall Rating: 3

• Attractive lobby.
• The decor of the rooms and the per day fee for WiFi.

“This hotel seems best suited for a business travel, not especially luxurious or comfortable, just adequate. There is a very high per day fee for their WiFi. Do not let them give you a room near the elevators.”

Feb 11, 2009 by Alix from Ottawa,Canada
Overall Rating: 8

• Location and quality.

“I have stayed at this hotel twice in the last three months. Both times the staff at reception were noticeably less helpful. Once in our room the staff was absolutely wonderful, whenever we requested something to come to the room.”

Jan 3, 2009 by Atsuko from Ottawa,Canada
Overall Rating: 9

• Very spacious room and
  excellent location.
• Old wall paper that needed update.

“Overall enjoyed the stay, very cozy, except we did have some drunk people making noises in middle of the night and woke us up.”

Dec 16, 2008 by Marc from Waterloo,Canada
Overall Rating: 5

• Location.
• Food was poor, the pizza served was soggy. Porter at door would not get a taxi.

“Food was poor, the pizza served in the bar was soggy. Breakfast choices were few. Porter at door would not get a taxi because it was snowing! Hello we're in Quebec. The inside people were not much help and I had to walk and find a taxi myself. Poor representation of Quebec hospitality. Not recommended.”

Dec 15, 2008 by Marc from Waterloo,Canada
Overall Rating: 6

• Location.
• Employees not helpful, food awful.

“The hotel porter refused to call a taxi, because it was snowing. Inside people were no better. The pizza in the bar was soggy. Internet expensive at $15. Breakfast poor. This does not meet what a traveler would expect of a downtown hotel Not recommended.”

Dec 6, 2008 by Harry from Winter Haven,FL
Overall Rating: 7

• Pool and gym facilities.
• Rooms and bathrooms are too small.

“The rooms and bathrooms are too small for a 4 stars. Too little amenities. No magnifying mirror and no CD player.”

Oct 29, 2008 by Shane
Overall Rating: 10

• Great layout of room, comfy bed and great location.
• Internet not free.

“This hotel is near a subway, food, and has an ok pool. Location is good, near the Bell Centre and many other things and the room layout and bed was great!”

Oct 29, 2008 by gj
Overall Rating: 9

• Absolutely clean and
  great bathroom.

“This hotel was better than expected.”

Oct 29, 2008 by Shay
Overall Rating: 7

• The location was ideal.
• Outdated rooms; small bathroom which was falling apart.

“I was not very pleased with this hotel - the rooms were very outdated, and the bathroom was dingy. The hotel lobby was quite attractive. One thing I will give this hotel is its ideal location, across from the Bell Centre.”

Oct 27, 2008 by Ken
Overall Rating: 0

• Great service and knowledgeable staff, awesome hotel public spaces, great location right downtown, nice hotel shops.
• Rooms seem a bit old; amenities are not up-to-standard.

“Excellent place overall - great location, great service, and beautiful lobby and hotel shops - perfect for business or pleasure. However, the rooms are slightly on the older side, and the room amenities are getting a bit old. For a romantic stay, I would try to find some other place, but a business trip will be more than fine. Parking is convenient ($20 per day) right underneath the hotel, but the structure is much disorganized. Despite these disadvantages at this hotel, I'd still highly recommend it to those traveling alone, on business, leisure, or with your family.”

Oct 19, 2008 by MB
Overall Rating: 9

• Hotel staff was accommodating, helpful and a satisfactory room was given after seeing two others.
  

“The staff was all very helpful and friendly. A hotel employee even gifted us with a bottle of wine to start off a romantic getaway at the hotel. Front desk staff and the concierge were extremely helpful.
”

Oct 17, 2008 by Christopher
Overall Rating: 7

• Spectacular view.
• Dated decor of room + bathroom.

“Only the outdated decor of the rooms keeps this hotel from being 4-star. Polite + efficient staff.”

Oct 16, 2008 by Noorani
Overall Rating: 9

• Very impressive lobby, classy and attractive.
• Needs more ventilation for smokers.

“I would definitely come back to Sheraton again. Would definitely recommend other businesses to stay at this hotel.
”

Oct 16, 2008 by Lynda
Overall Rating: 9

• Staff was very friendly and helpful.
• There was nothing I disliked.

“Very clean and pleasant hotel. Good location as it is not too far from Old Montreal or from shopping on St. Catherine. Room service was very efficeient and good. Convenient early check out as well.”

Oct 16, 2008 by Nate
Overall Rating: 9

• Liked the Location a lot.
• There was always a long line to get to concierge.

“A great place to stay if visiting Montreal as a tourist. The staff was very friendly and we had an awesome trip. I definitely recommend getting a room on a high-numbered floor as it provides spectacular views of the city.
”

Oct 15, 2008 by arthur
Overall Rating: 7

• It was close to downtown area.
• No free wireless or high speed internet in the rooms had to leave for that.

“The hotel was just ok if you want a better hotel go to the hyatt regency. The hotel proclaimed that there was high speed internet in the room but alas they charged by the day. This forced us to be inconvenienced by going to the club on the 37th floor or the lobby. I was also shocked by the poor service and food in the club lounge which is available to starwood members.”

Oct 14, 2008 by Christoph
Overall Rating: 8

• Location.
• Expensive breakfast.

“Nice hotel, not over the top fancy rather basic rooms, but well equipped, pricey restaurant/breakfast, convenient location.”

Oct 4, 2008 by Rick
Overall Rating: 7

• In the center of everything.
• Many hidden costs.

“Great Hotel. Charges for Parking and Internet.”

Oct 3, 2008 by Vickie
Overall Rating: 10

• Extremely helpful staff and great pool area.
• $20 parking.

“This hotel was full of business people. The room itself was nice, if a little dated. The room was very quiet with no noise heard from other guests or traffic. I enjoyed my stay at this hotel and would definitely return.”

Sep 24, 2008 by Ruth
Overall Rating: 10

• Comfortable, quiet room; great mattress and pillows.

“It was a lovely room and hotel, quiet room, comfortable bedding, helpful staff, good location.”

Sep 17, 2008 by Cindy
Overall Rating: 7

• Location.
• Only available room was a smoking room, smelled like stale cigarettes

“Overall the hotel was a good value, location was very convienent. The lobby and common areas were very nice, however the room we had was out dated and in much need of renovation.”

Sep 15, 2008 by Lisa
Overall Rating: 9

• The hotel was in the best location. One block from St. Catherine’s street. The beds were heavenly.
• They only had double beds and the rooms had a slight smell of cigarettes.

“The Sheraton Montreal was a great hotel because of the location. It was central to all the area attractions. A pleasant walk to Old Montreal and right near Crescent Street where all the restaurants were. The only drawback was the slightly worn wallpaper, decor. The hotel staff was very pleasant and the concierge was helpful. A nice hotel.”

Sep 15, 2008 by Ephraim
Overall Rating: 6

• Hotel was clean.
• Rooms were extremely outdated and poorly lit.

“The Le Centre Sheraton is an okay hotel but its closer to 3* than
4*. The nicest part of the hotel is definitely the lobby. The staff is friendly enough, but the rooms are poorly lit and extremely outdated. All the furnishings seem like they're from the 80's.”

Sep 14, 2008 by Christopher from Chicago, IL
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[10]

• The location is great - close to everything.
• Cost of parking, no king or queen size bed.

“The location is great and is within close walking distance of everything including a Metro (subway) station, if needed. The hotel staff was very friendly and helpful. The clerk that checked us in said that there were no queen or king size beds in the hotel. We passed a room that was being cleaned, and there was clearly a king size bed in it.”

Sep 12, 2008 by Romeo from Saskatoon, SK CA
Overall Rating: 1
Cleanliness:[3] • Staff:[4] • Location:[7]

• The location was great.
• Everything else was sub-par.

“Initially, the hotel looked old, but the potential for it to be well kept gave me a glimmer of hope. False hope, is what I had. I called numerous times for service at the front desk and they either forgot, or just didn't do any of their work. I was very disappointed with my stay.”

Sep 11, 2008 by Julia from Quincy, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location and amenities.
• Worn and torn chair covers and stains on the carpets.

“Location is great. Almost all of the attractions are walk distance from the hotel. The bed was comfortable and clean. But the cover of the chair was torn. There were stains on the carpet in the hall. Bathroom needs to be renovated.”