User Reviews for Marriott Chateau Champlain

Research User Reviews for Marriott Chateau Champlain (41-60 of 73)

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Nov 3, 2005 by Keith from St. Louis, MO
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff were excellent, location is great, views were great.
• Rooms are very tired chairs had foam coming out.

“Everything in the rooms needs updating from the chair that had foam coming out to the dingy shower. The location is superb, the metro is accessible from the hotel. In walking distance there are some great sites. The staff was great in dealing with our broken French and the lobby area is very nice.”

1 of 1 people found this review helpful.

Sep 22, 2005 by Frances from Longboat Key, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel has the best location in Montreal.
• This hotel is perfection. There are no negatives.

“We were given the best room (in our opinion) in the hotel. The view from the floor-to-ceiling window was incredible. The staff was very nice and friendly. Our experience there was wonderful. We had visited Montreal many times in the past and had always stayed at The Queen Elizabeth but their rates had increased and we decided to look for something less expensive. ”

Sep 12, 2005 by Valerie from Evanston, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• Great room, although a little on the small size. Swimming pool and fitness area were wonderful.
• Inconvenient access to garage and no ramp to the front door. Internet problems.

“On the whole, very satisfactory. The wireless internet did not work well, however, and was only free for the first day. The hotel really needs a better handicapped/stroller entrance. There is no ramp to the front door and the only ramp further down from the main entrance is inconveniently placed with doors that are very difficult to open.”

Sep 9, 2005 by Bruce from Methuen, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• Location is excellent. It was right on top of the underground mall
• It is an old hotel. Also charge a lot of money for parking.

“Hotel is getting old but it is still very clean. It has great location. They charge $14 parking every time you enter the parking lot. If you don't move you car after you park, then it is $14/day. They have a good gym and a pool. The pool is a little small but functional. Not bad for an old hotel and if you don't expect too much.”

Sep 9, 2005 by Monish from Plainview, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[9]

• Good, clean hotel with convenient downtown location.
• Room was small and breakfast was not complimentary.

“Overall, an excellent value. A few minor quibbles - breakfast was not included, although for the same price from Tourism Montreal website, it would have been. A/C takes some time to cool the entire room - after a couple of hours though it works very well. But location was excellent, walking distance to old port area as well as museums.”

Sep 8, 2005 by Gk from Scarborough, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[8]

• excellent quality & location
• parking was expensive & staff unwilling to bite a $2 postage fee

“great place, nice decor, rooms, facilities ! parking is very expensive though ! otherwise very nice ...”

Sep 8, 2005 by Martha from Lebanon, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• convinient location,
• Uncomfortable beds.

“Nice clean place, good service, beautiful Montreal view.”

Sep 8, 2005 by Olga from Staten Island, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[10]

• bed size

“The location of the hotel is excellent. Walking distance from the old city, as well as the shopping spots and nightlife. The hotel staff was very courteous & knowledgeable about the city. We took their recommendation for a French restaurant, Bonaparte and were not disappointed. The food was delicious. Nevertheless, the price was great and we're satisfied with our stay.”

Sep 8, 2005 by Dawn from Wells, ME
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[9]

• Attractive, well maintained, Speedy Elevators
• Non-smoking room smelled like smoke

“We were very pleased with everything about our stay except that we are non smokers and endured what either was or is a smoking room.”

Sep 7, 2005 by Crystal from Ottawa, OH
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Friendly helpful staff made travelling with a baby easy
• The washroom was in poor condition and not at all clean

“Nice space, friendly staff. Beautiful little bar to lounge in for a drink after a long day on my feet shopping. Close to plenty of upscale shopping experiences and restaurants.”

Sep 6, 2005 by Holly from Chelsea, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• great service--front desk, concierge, valet, housekeeping. clean and beautiful--plus a great view!

“The Marriott Chateau Champlain is located on a bustling main street in Montreal. The service is impeccable--from the valet, to the front desk staff who are super-welcoming, to the spa and housekeeping staff and concierge. The room itself went above and beyond my expectations--this is a very well-kept, clean hotel. The bathroom is the cleanest hotel bathroom I've ever seen--clean enough to take a bath in the large tub after a hard day of walking! The view out the (lovely, arched) windows (which were facing Rue de la Gauchetiere) offered a sprawling picture of the city and the hills in the distance. Overall, a most wonderful experience and a great base from which to explore fantastic Montreal.”

1 of 1 people found this review helpful.

Sep 4, 2005 by Thomas from Longmeadow, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent staff, great facilities, convenient location (you could ride the Metro without going outdoors)
• no outdoor pool

“Wonderful staff, beautiful room, great atmosphere, convenient location.”

1 of 1 people found this review helpful.

Aug 31, 2005 by Wayne from Hamden, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• we had flowers we brought and service brought vase without our asking

“This was the friendliest big hotel I have been to in Canada. Although they were unable to accomodate our request for an extra bed in the room or a room with a larger bed, they were extremely polite about it. Every service encounter was very pleasant; the manager of this hotel must be very good to have such dedicated staff.”

Aug 31, 2005 by Hilla from Summit, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean rooms, friendly staff, good pool, good location

“Though not in the "center" of town, we liked the location and the fact it had a metro station under the hotel. it was close enohght to walk around the city. Service at the hotel was efficient and friendly. Rooms were clean and satisfactory, though our room faced an office building.”

Aug 9, 2005 by Margaret from Tuscon, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great view from rooms on top floors.
• Need vending machines for snacks at late hours.

“Nice rooms, very clean and well stocked, very friendly staff, bar menu could use more variety. Spa was a nice treat, but massage rooms should be in a quieter area that is away from guests going back & forth to pool was too noisy. Overall, had a great time there.”

Aug 5, 2005 by Leila from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[5] • Location:[10]

“Nice hotel, clean, great location. Great views from my bedroom! It is an older hotel that has not been updated, although it is well maintained. I would stay there again. Some of the staff was rude, although I encountered the same attitude throughout the city so I guess it's a local trait. Great value overall!My only complaint is the fact that I got a smoking room and when I asked for a non-smoking room I was told there were none available and that such request on my reservation could not be guaranteed.”

Aug 5, 2005 by Gail from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff were great and the room had spectacular view of the city.
• Can't think of any.

“The view was great of the city. The convience of having the Metro in the lower level was a definate plus!! The staff were very helpful and gave good instructions.”

Jul 27, 2005 by Ruth from Rochester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• Elevator to metro
• Not convenient to things without going on metro

“A fine full service hotel. pool was too small”

Jul 25, 2005 by Ruby from Lake Forest, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel staff is commendable..Everyone was helpful and friendly, from the doorman to the housekeepers to the conceirge and the front desk folks.
• Just a little matter of no icemakers on every floor but it is not a real big deal

“We were pleasantly surprised with the hotel. We booked two rooms and was granted every wish..non smoking/king and double. Everyone was extremely helpful and sooo friendly!! the housemaid even gave me a cheek kiss goodbye! The view was excellent especially at night..so very quiet on the higher floors..I give this hotel 5 stars....”

Jul 19, 2005 by K from Austin, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• nice location, adequate facilties, generally a pleasant experience
• some of the equipment was not up to par (alarm clock, shower drainage, light in bathroom, was told i couldn't get a non smoking room)

“the chateau champlain is conviently located and generally has a nice staff and good facilities. some of the equipment was faulty but this was remedied when it was brought to the staff's attention. overall, it was a pleasant stay.”

Jul 5, 2005 by Jason from Northampton, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Front-desk service was excellent! I got a free upgrade!

“Definitely a hotel worth staying at. Great service, nice room, beautiful view. I'd defintely stay there again!”

Jul 5, 2005 by John from Sterling Heights, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• Classy.
• Located a little on the outskirts of my areas of interest.

“Beautiful place in a lovely town.”

Jun 8, 2005 by Cassio M. from Natick, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Parking a bit expensive

“This is a 5 star hotel, very well located. Is doesn't need further comments.”

Jun 1, 2005 by Phat from Pittsford, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location to all touristic sites and it has very nice shower.
• For self-parking, the hotel charged $14 each time we took the car

“Very luxurious and very good services.”

Jun 1, 2005 by K from Rochester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• I love the bed and the decor inside the room
• Staff not too friendly

“I recommend you to stay at this hotel. They have free breakfast (fruits, cereal, bread, muffin, etc.), but the funny part: THEY DON'T TELL YOU THERE'S A FREE BREAKFAST. So make sure you ask about it.”

Sep 11, 2004 by Kenneth G. from New York
Overall Rating: 9

“The hotel amenities were excellent - only complaint is that though hotel was within the borders of the downtown area it was way on the fringe for leisure activities - and though the staff was helpful in all other areas they were unable to address or answer my requests for public bus transportation which I later learned was quite convenient - other than that all was well.”

Sep 9, 2004 by Eric A. from Astoria
Overall Rating: 10

“I was very impressed with this hotel. The room was large and immaculate, and the hotel was in a great location. I would definitely stay there again.”

Sep 9, 2004 by Emerson P. from Wynnewood
Overall Rating: 6

“The hotel room was clean, and has nice amenities. The concierge is always absent, room service is atrocious, some front desk personnel are borderline idiots. Employees did not have consensus on how much things cost (i.e. parking signs posted and parking attendant said $13.00 per day, but the hotel charged us $18.00 in our bill) ... they didn't even reverse the charges stating that the sign was wrong, after I brought it up ... false advertisement ... we got coffee for 2 and charged us for 4 ... recreation area is dirty... decent gym.”

Sep 9, 2004 by Abigail S. from Warner
Overall Rating: 9

“Wonderful hotel. We enjoyed our stay very much.”

Sep 8, 2004 by Vito V. from Detroit
Overall Rating: 10

“I really enjoyed my hotel stay.”

Sep 8, 2004 by Amalia M. from New York
Overall Rating: 10

“Clean. Friendly. Good location”

Sep 8, 2004 by Susan Z. from Astoria
Overall Rating: 7

“Great stay; excellent view, very clean and located in perfect spot downtown, Montreal. Only problem I had was housekeeping tended to slam doors when cleaning adjacent rooms...wouldn't have been a problem if it wasn't so early in the morning.”

Sep 6, 2004 by William B. from Chicago, IL
Overall Rating: 9

“This hotel was in a terrific location, convenient to the Old City, the Royal Mountain, the fashionable districts and the subway (right in the basement of the hotel). I would recommend the Marriott Chateau Champlain to any traveler looking for a modern hotel in Montreal.”