User Reviews for Marriott Chateau Champlain

Research User Reviews for Marriott Chateau Champlain (1-20 of 76)

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Oct 28, 2009 by Marcia from Fresno,CA
Overall Rating: 10

• The rounded windows which give a superb view.

“This is a beautiful hotel with beautiful rooms and a very nice bathroom. The windows bow outward, giving a complete view of surroundings. It was wonderful!”

Aug 13, 2009 by Patricia from Bourbonnais,IL
Overall Rating: 9

• The lobby bar.
• The small double bed.

“The hotel was centrally located. The hotel staff was good. The jazz bar was excellent.”

Jul 13, 2009 by Becky from Westford,MA
Overall Rating: 7

• Good location.
• The bathroom is too small.

“The hotel has good location near metro and staffs were very friendly and helpful. But the room is very small and so is the bathroom. The cleaness was just ok, the carpet in our room had obvious stain without removing completely.”

Aug 28, 2008 by James M. from Ottawa, ON CA
Overall Rating: 7
Cleanliness:[5] • Staff:[7] • Location:[9]

• Willingness to give us cot for child at no extra cost.
• Chair worn and frayed and needed replacing.

“Great location Child friendly efficient staff. Glad the entire hotel is no smoking.”

Jul 10, 2008 by Faiz from Ottawa, ON CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Location.
• Parking, I was charged the cost for 72 hrs while I used it for less than 48 hrs; you have to pay each time you go in and out of the parking.

“Good location, rooms are average, the staff was reasonable, they helped us in finding a good fondue restaurant, I didn't like their parking they have 2 types valet and self parking, you have to pay each time you go in and out of the self parking area.”

Jul 8, 2008 by Suzette from Arlington, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was a beautiful hotel, centrally located, easy to find and had great views.
• No free continental breakfast.

“It was fabulous. I would recommend it to anyone and would definitely stay there again.”

Jul 3, 2008 by Mc from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The bed is very comfortable.
• I did not get a room with a view.

“Good.”

Oct 24, 2007 by Alicia from Bennington, VT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The view from our room was stunning. Our hotel was in downtown Montréal, a short walk to many interesting sites.
• The pool heater was broken and the pool was closed. The hot tub was 106'f, an unsafe temperature.

“My husband had always admired the exterior of the Marriott chateau Champlain; we were all pleased at the loveliness of the interior. Our family of four was treated kindly even though we did not speak French.”

Aug 30, 2007 by Chris from Toronto, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Clean.
• Incomplete.

“Nice hotel, but half the lights were not working and the bathtub drain seem to be backed up.”

Aug 23, 2007 by Brian from Yorkville, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Staff was excellent.
• Oversold the rooms.

“We had a late check in and they apparently gave our room away. In return they booked us into the Fairmont which is just up the street and arranged and paid for our transportation.”

1 of 1 people found this review helpful.

Jul 31, 2007 by Chris from Orleans, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location, very nice room.
• Hairdryer didn't work & toilet ran.

“Very nice hotel. Two blocks from the bell centre and a 10 minute walk from shopping. Parking is not through the hotel and is $18/day without in/out privileges ($24/day for the valet) great location for a hockey game or a concert.”

1 of 1 people found this review helpful.

Jul 25, 2007 by Mark from Huntsville, ON CA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• The room, the view and the location.
• Price of parking.

“Hotel is thirty+ years old. It shows signs of wear in places and elegance due to age in other places. It was very comfortable, affordable and a great location to stay. Staff was very friendly whether you tipped or not.”

Jul 13, 2007 by Joe from Peterborough, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very customer orientated.
• Restaurant was marginal.

“All in all, it was a great experience.”

Jul 12, 2007 by Natasha from Scarborough, ON CA
Overall Rating: 3
Cleanliness:[3] • Staff:[7] • Location:[10]

• The view from room.
• Bathroom & additional parking cost of $24 per day.

“The valet parking is ripping off & should be included in the price of the room. I made $72 for parking for 3 days. Unbelievable. It was not disclosed & I was quite upset. The bathroom was poor & needs to be renovated. I could not take a bath because it was old.”

Jul 11, 2007 by Violeta from Edison, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Convenient and nice.
• Lobby is too crowded or may be small.

“Overall, I like this hotel and will stay again if I go to Montreal in the future.”

Jul 9, 2007 by Carl from Canyon Country, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The decorations in the room. The view was fantastic.
• The parking were fees $18.00 a day.

“This is our 2nd trip to Montreal the first one being in 2006 but this yr we stayed for 7days.our location was right near almost everything. The view fantastic and the rooms were very clean and charming. Very friendly staff and very helpful. The room service was timely and the staff will go the extra mile to help. I will tell you that if you are driving the parking is $18 a day. You can find a few local public lots about 2 to 4 blocks away for $8 a day a nice secure locations just ask the staff the will direct you even give you a map. The smoke alarms are very sensitive and when showering at least in our room it will alarm. Easily solved just close the bathroom door. Other then that the stay was great and we will be staying there again on our next trip.”

Jul 7, 2007 by Sophia from Brooklyn, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Nice and clean room with a nice view in a convenient location.
• The lobby and other public facilities are a little run down. One can see that the hotel is from the 60s.

“Nice and clean room with a nice view in a convenient location. The hotel has its own entrance to the metro station. The lobby and other public facilities are a little run down; one can see that the hotel is from the 60s.”

Jul 6, 2007 by John from Cambridge, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Convenient to Jazz Festival.
• Everything was great! No complaints.

“Definitely fit my needs. Traveling by myself to the Jazz Festival and I appreciated the clean, convenient and pleasant surroundings.”

Jul 5, 2007 by Armand from New Bedford, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Easy, quick access in and around facility, great service with valet, housekeeping, and concierge.
• Infrastructure of location made it difficult to get to front of building, not hotel's fault.

“Excellent rooms, friendly bilingual staff, clean no disappointments at all. Would love to stay there again anytime. Valet always on time no hold ups. Best hotel bed I can ever recall sleeping in.”

Jul 5, 2007 by Yusuf from Darien, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Excellent location, service.
• None.

“Our stay was very comfortable and enjoyable. The staff was courteous, service was prompt, and facilities were very clean and inviting.”

Jul 4, 2007 by Jim from Toronto, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff extremely helpful.
• Need another waffle machine on the breakfast buffet.

“Perfect location, friendly helpful staff and a comfy room made for a great stay in dynamic Montreal. The hotel is a short walk to St. Catherine street shopping, Crescent Street dining, is located on top of a Metro station and is just 20 minutes to the airport. Crisp bed linens with a cozy comforter made you want to sleep in - but you don't want to miss the great city.”

Jun 13, 2007 by Peter from Albuquerque, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent value for the price paid.

“This hotel surpassed all our expectations. It is one of the best that we've ever stayed in. It was an excellent value, well located, and on the route of the airport bus.”

Jun 3, 2007 by Pablito from E Stroudsburg, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This luxurious hotel is only 2 blocks away from the center of pedestrian-tourist traffic.
• As usual, the parking fee, $18/day, made us consider on-street or other parking, but we used hotel's parking anyway.

“The stay was excellent overall. Hotel administration needs to be aware that at least one valet speeds recklessly through the hotel parking area, screeching the tires on clients' cars.”

Jun 1, 2007 by Tony from Toronto, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The view from the window is great.
• Somehow I couldn't find this hotel on my GPS.

“Very good indeed.”

May 31, 2007 by John from Severn, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The subway entrance was in the hotel.
• Cant think of anything.

“The staff was great. Everything beat my expectations.”

May 24, 2007 by Joan from West Brookfield, VT
Overall Rating: 6
Cleanliness:[5] • Staff:[4] • Location:[9]

• Location good for walking and had a good shower.
• Toilet wasn't flushing and it took a long time to get it fixed.

“Location is easy to drive to and within walking distance of sights and services. Internet connection worked well. Housekeeping was slow to respond to plumbing problem and had to be called back to clean area. The pool wasn't really good for children or for swimming. Staff were friendly, particularly in restaurant and the valets for parking. Adequate hotel if you weren't going to be spending too much time there or if you were working at computer/phone.”

May 24, 2007 by Stephen from Moncton, NB CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Room size and style. Location of parking and street sign age in parking. Marriott sign on the roof was a huge help!
• The clothing boutique was too tempting for my partner! Joke!

“Great stay and would stay again. Good staff, rooms, parking, restaurant and location.”

Jan 4, 2007 by Dave from Gardiner, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The check in staff were very helpful and professional.
• Valet parking was a little pricey at NA/day,, even for Montréal standards.

“From check-in to check-out, everything flowed smoothly. The room itself was exceptional with attractive quilts on comfortable beds. The view was very nice of south Montréal (26th floor helped). I would definitely stay here again.”

Aug 11, 2006 by Kenneth from Waterford, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• It was very comfortable and staff was great at getting me two beds.
• It was far from night life for young people.

“I was impressed with the staff. They were very friendly and made you feel at home. I felt secure staying in this hotel.”

Aug 11, 2006 by John from Toronto, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• Great location in the heart of downtown.
• A typical, big business/convention hotel.

“Everything you'd expect from a downtown Marriott.”

Aug 9, 2006 by Kara from Boston, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Wonderful service by hotel personnel, beautiful rooms.
• Parking is $$, bars and eateries close early.

“We were extremely pleased with our stay. The concierge offered amazing recommendations for restaurants. Rest. Julian is a must!! The manager, Marc, at the restaurant Julian will take care of Marriott customers. Location here is prime. The rooms were fantastically appointed, hot showers, powerful A/C, wonderful room service/cleanliness and impressive FREE high speed Internet. Parking is a bit $$, but, you do not need your car in the city if you are here on vacation. Would definitely stay here again! ”

Jul 26, 2006 by Erin from Brampton, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Atmosphere.
• Valet parking.

“The hotel was excellent. The front desk staff was friendly and accommodating. The only problem was the valet parking. We found it inconvenient and one time had to wait 30 minutes for them to bring the car up.”

Jul 18, 2006 by Jim from Muncie, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Courteous staff, subway terminal on site, nice exercise facilities.
• Parking was expensive (but convenient).

“Very nice place to stay. Near enough to walk to most of Old Montreal. Clean, courteous staff, great exercise facilities. We recommend it!”

Jul 13, 2006 by Elaine from Dallas, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great views; convenient location.
• Concierge not on duty 24 hours.

“The famous "cheese grater" appearance of the Marriott Champlain was even better from the rooms. The city view is spectacular -- Mont Royal in the background and two parks in the foreground. Rooms are comfortable and the staff was helpful.”

Jul 12, 2006 by Diane from San Rafael, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very comfortable rooms, interesting view from my floor (19), good location.
• Small lobby, OK for short waits, but not to hang out.

“Well-located just off downtown, close to Metro and underground passageways. Beds are high-end and very comfortable. Room is nicely laid out with a separate dressing area between bathroom and sleeping area. The resulting room is on the small side - perfect size for a king bed, but it might be cramped with 2 doubles.”

Jul 9, 2006 by Melanie P. from Toronto, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful decor.
• Line up at the concierge.

“Fantastic hotel in the heart of downtown Montreal. Safe, easily accessible. I highly recommend it.”

Jul 7, 2006 by Xia from Andover, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Room quality, good location.
• Staff asking for tips, even waiting/demanding for tips.

“Very good quality of linen supplies, convenient location.”

Jul 7, 2006 by Zachary from Brooklyn, NY
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[7]

• Nice rooms, windows, location OK..
• Its a little out of the way. But I would stay there again.

“Nice hotel. I would stay there again in a second.”

Jul 6, 2006 by Alex from Haverhill, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel was incredibly accommodating and perfect location.
• There is NOTHING to dislike about this hotel.

“Everything about this hotel was beautiful and our stay while there was perfect. We had a 3 year old son who safely played in the pool with the life vest they had available. LOVED this hotel!”

May 31, 2006 by William from Lewisville, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Parking fee.

“The hotel is located in the heart of Montreal. It's within walking distance to shopping and the beautiful downtown historic sites.”

May 30, 2006 by Wendy from Vancouver, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great view and room service.
• There are different sized room, and our room was slightly smaller than last time.

“Great view if you get a room with a view of the city. We weren't supposed to, but we got there early enough and they accommodated our request. The staff were friendly with all our requests and we liked the way they set up room service. Very convenient location because it was close to the downtown shopping and right in the business district. Lots of good restaurants nearby.”

Mar 27, 2006 by Jack from Bedford, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location excellent, gym more than adequate, staff friendly and rooms very clean.
• Bar or restaurant not open late at night.

“Very nice place for weekend getaway.”

Jan 2, 2006 by Robert from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The many amenities, the availability of local information and advice by hotel telephone.
• Doorman was helpful but not "Very Helpful" as I was leaving to catch a bus to the airport.

“Excellent value.”

Nov 3, 2005 by Keith from St. Louis, MO
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff were excellent, location is great, views were great.
• Rooms are very tired chairs had foam coming out.

“Everything in the rooms needs updating from the chair that had foam coming out to the dingy shower. The location is superb, the metro is accessible from the hotel. In walking distance there are some great sites. The staff was great in dealing with our broken French and the lobby area is very nice.”

1 of 1 people found this review helpful.

Sep 22, 2005 by Frances from Longboat Key, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel has the best location in Montreal.
• This hotel is perfection. There are no negatives.

“We were given the best room (in our opinion) in the hotel. The view from the floor-to-ceiling window was incredible. The staff was very nice and friendly. Our experience there was wonderful. We had visited Montreal many times in the past and had always stayed at The Queen Elizabeth but their rates had increased and we decided to look for something less expensive. ”

Sep 12, 2005 by Valerie from Evanston, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• Great room, although a little on the small size. Swimming pool and fitness area were wonderful.
• Inconvenient access to garage and no ramp to the front door. Internet problems.

“On the whole, very satisfactory. The wireless internet did not work well, however, and was only free for the first day. The hotel really needs a better handicapped/stroller entrance. There is no ramp to the front door and the only ramp further down from the main entrance is inconveniently placed with doors that are very difficult to open.”

Sep 9, 2005 by Bruce from Methuen, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• Location is excellent. It was right on top of the underground mall
• It is an old hotel. Also charge a lot of money for parking.

“Hotel is getting old but it is still very clean. It has great location. They charge $14 parking every time you enter the parking lot. If you don't move you car after you park, then it is $14/day. They have a good gym and a pool. The pool is a little small but functional. Not bad for an old hotel and if you don't expect too much.”

Sep 9, 2005 by Monish from Plainview, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[9]

• Good, clean hotel with convenient downtown location.
• Room was small and breakfast was not complimentary.

“Overall, an excellent value. A few minor quibbles - breakfast was not included, although for the same price from Tourism Montreal website, it would have been. A/C takes some time to cool the entire room - after a couple of hours though it works very well. But location was excellent, walking distance to old port area as well as museums.”

Sep 8, 2005 by Gk from Scarborough, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[8]

• excellent quality & location
• parking was expensive & staff unwilling to bite a $2 postage fee

“great place, nice decor, rooms, facilities ! parking is very expensive though ! otherwise very nice ...”

Sep 8, 2005 by Martha from Lebanon, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• convinient location,
• Uncomfortable beds.

“Nice clean place, good service, beautiful Montreal view.”