User Reviews for Ramada Plaza Fallsview

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Aug 31, 2009 by Catherine from Pittsburgh,PA
Overall Rating: 10

• Very convenient location and a great view.
• Only option is valet parking.

“The Ramada Plaza Falls view is a great place to stay while visiting Niagara Falls. Although we didn't get a Falls view room, we were given a room in the penthouse with a super view of the city. The employees of the hotel were very helpful and made our stay very enjoyable.”

May 11, 2009 by Manny from Winter Park,FL
Overall Rating: 10

• When we talk about falls view, this is the one.
• The girls from the reception need to be more talkative and friendly.

“They guy from the valet parking was really friendly and helpfully. He was the guy who apparently represent the hotel, not the girls from reception”

Aug 24, 2008 by Carol from Vermillion, SD
Overall Rating: 3
Cleanliness:[5] • Staff:[1] • Location:[7]

• Observation floor at least let us view the falls.
• Room, staff, expensive parking, inconvenience -i.e. down 29 floors to ice machine --no pop in machine- staff didn't seem to care.

“Definitely would not stay here again. I was disappointed in price and value received.”

Aug 22, 2008 by Dan from Lebanon, NH
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The panoramic view of Niagara Falls is incredible.
• No shuttle from Clifton Hill area to hotel.

“An incredibly romantic escape. We went for the panoramic view with Jettub and TV. Windows stretched from the floor to the ceiling on the entire side of the room that faced Niagara Falls. The view at night was worth every penny. Go for it! I've recommended this hotel to many friends.”

Aug 21, 2008 by Kristan (. from Columbus, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Front desk staff was wonderful, great view in room.
• Floors in room needed replaced.

“We had a wonderful stay here.”

Aug 6, 2008 by Paul from Jordan, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Closeness to Niagara Falls.
• Size of the room, seeing as it was rather small.

“Overall, the hotel was nice and comfortable. However, the rooms with a view of the city give you nothing to really look at except for the hotels on either side of the Ramada as well as the parking lots around the hotels. Using valet parking and paying $15 per day was not so bad however. Be prepared, however, for the small size of the room as they are European in nature, designed mostly for sleeping in rather than really staying in. The bathroom was really spacious though and had a Jacuzzi tub. As for attractions close by, we were able to walk to everything without killing ourselves. The hotel did have an observation level where you could sit and look out at Niagara Falls and was a nice little spot to look out. The hotel does have a restaurant but unless you are expecting it, the prices there are rather steep, as is everything else except breakfast. If you want a hotel that is close to everything without being in the heart of it all, then this is a very reasonable place to go for Niagara Falls.”

Jul 19, 2008 by Robert from Verona, PA
Overall Rating: 0
Cleanliness:[9] • Staff:[9] • Location:[9]

• The view was good. Nice and clean room.
• Pent house elevator was a bit annoying but we learned to walk the steps from/to the top floor when we didn't have our luggage. Valet parking $.

“A very nice stay. The front desk staff was exceptional as were the valets. The valet, when requested, would drop us and pick us up anywhere in The Falls area. There was no charge for this and it saved us parking costs which are expensive. You can't go anywhere in the area and get free parking. Of course we tipped the valet generously tip each time he drove us. Still less expensive than parking.”

Apr 24, 2008 by Mandalin from Lancaster, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The staff was very friendly.
• The elevators made awful noises.

“This hotel was very nice and in a central location. The room was very small; however the view of the falls from our room was awesome. The remote control for the TV was broken. They had soda machines but not snack. The staff was super friendly.”

Oct 10, 2007 by Mary from Amherst, MA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• I loved the view from my room.
• The lack of staff.

“The hotel was in an awesome location, couldn't have asked for more. I had a City view room but had the pleasant surprise of getting a room facing the Embassy Suites hotel which gave me half a view of the city and half a view of the American Falls. Beautiful! The room was small but completely comfortable and had everything I needed. The bathroom was not small, I think given the space of the room, it was very well distributed and designed. My complaint is the lack of staff in the hotel. There was usually just one person in the registration area and one person for the valet parking. This same valet person would be the one restocking and cleaning the breakfast area, so there was a clear need for someone else to help. The breakfast buffet was good but not excellent. There were small flies around which could be because the room is close to the front door, but maybe if the room had a door of its own, the problem could be controlled. We also found there were no napkins or butter knives. But other than that and for the price we paid, it was a perfect breakfast-on-the-go. The other problem is the elevator. I guess its an older lift which has a special way of being operated, so that is a bit inconvenient. Thank goodness we were staying in the 30th floor which meant we could take the newer elevator up to the 29th and walk one small flight up to get to our room. This wasn't an inconvenience for us, but I would imagine that guests staying in higher rooms would have issues with this. I would totally stay here again!! The staff that was there was amazing!! Rather than being overwhelmed with the workload, they were always friendly and extremely helpful.”

Sep 5, 2007 by Banu from Novi, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• Small rooms, bathrooms and not appealing breakfast.

“Valet parking adds to the expense. Overall it was not a bad one.”

Aug 24, 2007 by Shan from Gaithersburg, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Ideal location and excellent hotel.
• Room small and expensive parking.

“Excellent hotel. Close to falls and sightseeing - all walking distance. Observation deck is impressive.”

Jul 10, 2007 by Valerie from Canton, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• View.
• Additional fees for parking.

“Fantastic view of Niagara Falls. Nicely decorated room. Friendly staff.”

Dec 22, 2006 by Dave from London, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• No hot tub Whom.

“Proposed to my girlfriend on the observation deck of this hotel Would def. Go back Staff is excellent, and prices are very reasonable.”

Dec 13, 2006 by Geraldine from Toronto, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The room and lay out was excellent. The housekeeping staff went the extra mile in folding towels in an artistic way -on the bed they were like swans.
• It was difficult to get information regarding local transport, sightseeing information.

“The location and staff were excellent. Everyone was very friendly and responded well to request. We did find it difficult to find out what was open in off season. We went to see the lights (we arrived by train) and could not find out how to get around other than walking until the day we left. There was lour from the hotel next door.”

Nov 5, 2006 by Sue from Sterling Heights, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location, view.
• No "to go" coffee in the AM.

“Very nice, good value.”

Oct 2, 2006 by Stephanie from Brights Grove, TX
Overall Rating: 3
Cleanliness:[1] • Staff:[10] • Location:[9]

• Front desk and valet very helpful.
• One bed only, no rooms with 2 beds, I was traveling with a colleague.

“We came back from our first day of the conference to find our "clean" room smelling like an ash tray then discovered cigarette ashes on the window sill and under the covers and on the pillows. The toilet had urine in it and someone had gone through our luggage.”

1 of 2 people found this review helpful.

Sep 2, 2006 by Elaine from Brigantine, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was perfect. and the staff was very friendly plus the view of the falls was spectacular.
• There isn't anything I didn't like about this hotel.

“We enjoyed our vacation at the Ramada falls view hotel. our room over looked the horseshoe falls which enabled us to view the falls at night as they changed colors. I would recommend the hotel and your service to my friends and family.”

Aug 28, 2006 by Keri from Lansing, MI
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• Great view of the Falls.
• Far away from Clifton Hill.

“Hotel was great. Great view. Gave us room with Falls view and a Jacuzzi tub. Had to walk a ways to get to everything. Would definitely recommend.”

Aug 26, 2006 by Geri from East Amherst, NY
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great view of the falls. Fridge and microwave in room. Location was good.
• Uncomfortable bed, room smelled like old smoke, very small rooms, shower curtain would not stay up.

“Its nice for one or two people, but not for a family. The room was small, and smelled of smoke. You had to go to the hotel across the street to get to the pool. It was a great location and you get a great view of the falls, providing you get a room on that side. Otherwise you get a view of the city.”

Aug 1, 2006 by Tom from Novi, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Beautiful view of the entire falls.
• Only 1 bed per room, one out of 3 rooms had musty smell in bathroom.

“Great deal on a hotel with great views of both falls continental breakfast though free was a disappointment.”

Aug 1, 2006 by Akash from Algonquin, IL
Overall Rating: 8
Cleanliness:[5] • Staff:[8] • Location:[10]

• Location, very close to Niagara, breathtaking view of falls...
• Carpet in the room needs replacement. falls view rooms should be strictly non-smoking, breakfast choices were limited.

“But for the location of the hotel, the hotel appears to be in run-down state. Would not stay there if it was not for the location...Could use big time renovation... carpets were dirty and the rooms were very small. Settled for only one queen bed for two adults and two children. but the view to the falls was really nice...”

Jul 3, 2006 by Jane Dugan from Springfield, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view, the cleanliness, the staff.
• The continental breakfast¿stale.

“Excellent accommodations! Fantastic view of the Falls! Highly recommended!”

Mar 29, 2006 by Mark &. from Rochester Hills, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location. fantastic view. Staff very professional.
• No complaints.

“Great location. Fantastic view. Staff very professional. Highly recommended.”

Nov 15, 2005 by Rick from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Location and staff were excellent.
• No view of the falls.

“1960s architecture but surprisingly not too dated in the rooms.”

1 of 1 people found this review helpful.

Aug 22, 2005 by Jim from Poughkeepsie, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Location was Excellent. Very Pleased!!
• Parking was $10 / night. This was Not Clear at Check-IN.

“Overall, excellent experience. Super Price, Great Location. Exceeded my expectations. ”

1 of 1 people found this review helpful.

Aug 22, 2005 by Bruce from Abilene, KS
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Required valet parking at $10 per day charge,no double beds available

“Did not like the required valet parking at $10 per day charge. There were no double beds available to accomodate our 2 kids that went with us. Otherwise it was a very unique hotel and very nice.”

Jul 3, 2005 by Morris from Niles, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly, Courteous, clean, helpful, strongly recommend this hotel!!
• Nothing we didn't like! Really !!

“This Hotel far exceeded our expectations. It was a great location...walked to everything we wanted to do... No need for package deals... everything was close and we felt welcomed everytime we came back to the hotel. They knew us by name after the first day and went above and beyond to make our stay wonderful.”