User Reviews for Quality Suites Montreal West

Research User Reviews for Quality Suites Montreal West (1-20 of 49)

• Add Your Own Review »

Jul 12, 2009 by Lise from Levis,Canada
Overall Rating: 8

• I was surprised that pets were accepted at the hotel.

“Good service.”

Sep 6, 2008 by Zhiquan from Columbus, OH
Overall Rating: 1
Cleanliness:[4] • Staff:[4] • Location:[3]

• Staff is friendly.
• Our room TV had technical difficulty, but they couldn't find a fix.

“The room was behind an elevator shaft and was very small in size. The carpet looks old. The bed was extremely comfortable though. The hotel staff was friendly and were willing to discuss our complaint about room TV not working properly but were not very knowledgeable about a possible fix which was disappointing. Anyway, I would rate my experience with this hotel below average of the ones that I've stayed.”

Sep 1, 2008 by Dave from Elk Grove Village, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Nice, clean suite.
• Climate controls a little extreme and fan noisy.

“Good for business travel, close to the airport and business areas.”

Aug 16, 2008 by Steven from North York, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and quite.
• Not including free breakfast.

“Clean and quite, but no free breakfast.”

Aug 13, 2008 by Shirin from Ottawa, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The suites were great for privacy from baby.
• The first room was supposed to be non-smoking but it was not we had to get another room.

“Our experience was very good over all.”

Aug 7, 2008 by Rene from Toronto, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Clean and nice bathrooms.
• One of the rooms has a smell of cigarette smoke.

“Well located near an express highway, Clean rooms and clean bathrooms. One of the rooms had a smell of cigarette smoke.”

Jul 28, 2008 by Glen from Windsor, ME
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great place friendly people.
• We liked everything about the hotel.

“Hey ! its a great place.”

Jul 15, 2008 by Gail from Nyack, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• This is a suite hotel with a separate bedroom with a door, sitting area and a TV in each.
• They only have double beds, the bedroom has two.

“This is an extremely reasonable basic hotel for a stop in Montreal. It is within 1/2 of downtown Montreal by car with easy in an out access. We were visiting the area of the hotel so the location was ideal.”

May 30, 2008 by Elliot from Toronto, ON CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Good location, clean, friendly efficient staff.
• Restaurant served rancid cheese and got order wrong.

“We were most satisfied with the suite as far as cleanliness was concerned. Appreciated the amenities (refrigerator, coffee, etc.). Hotel was quiet. Everything worked properly. Staff were excellent - including maid who made up the room. A very pleasant experience.”

May 12, 2008 by James from Berwyn, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[3]

• Liked having a suite so that other family members coming from a distance could visit with us.
• The location was extremely inconvenient - it was on an unmarked service road & there was construction.

“This hotel was nicely appointed. The lobby was bright, attractively and tastefully decorated. There was a restaurant on the ground floor where you could eat without going into town, a great convenience in a strange city. Our room was a king bed/suite. The bed was comfortable, and there were five down filled pillows - very appreciated - great for reading or watching TV. We especially liked the French doors separating the bedroom from the living/dining area so that someone could sleep without being disturbed by those in the living area. The biggest complaint we had was the location. The hotel was on an unmarked service road, but the address given was a main route, so it was very hard to find. Then it was also extremely hard to get from that road to the main roads or just to the local stores that you could see but not reach. There was also construction next door. The hotel should provide explicit directions for getting in and out of the hotel. We drove around for hours, asked directions, but no one could get us back to that service road.”

Aug 14, 2007 by Texmex from Mineville, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[7]

• Convenient, clean, friendly, nice.
• Missed my wake- up call.

“This hotel fully met my expectations.”

Aug 14, 2007 by Karyn from Mississauga, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean. I liked the suite, staff very friendly.
• Nothing.

“We had a very good stay. Hotel was very convenient and clean.”

Jul 22, 2007 by Emin. from Syracuse, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• It is very clean, rooms are quite big, and internet and parking are free.
• The hotel address is ambiguous. It says Canadian highway but which one? There are too many highways in Canada. It was confusing.

“It is very clean, rooms are quite big and internet and parking are free. However the hotel address is ambiguous. It says Canadian highway but which one? There are too many highways in Canada. It was confusing.”

Jul 5, 2007 by Etienne from Simcoe, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Good value, clean and comfortable.
• Nothing.

“Highly recommend this hotel.”

May 2, 2007 by Rimon from Mississauga, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The suite was great and front desk clerk was very nice.
• Check out time should be a bit later in the day.

“Overall I was very pleased with this hotel and would stay there again anytime.”

Nov 5, 2006 by Dhirendra from Ottawa, ON CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Front desk was real helpful.
• Tell them to put new TV sets and more English programming.

“Front desk helpful. View of outside was ok (All highways) Located at a bit confusing place, could be lost at first for sure.”

Sep 11, 2006 by Naresh
Overall Rating: 6

• This time the front desk staff was not very inviting at the time of check in. Other front desk staff during the day were very good.

“I select the smoking floor and this time there was a bad smell on the floor in the hall way. I think the hotel should do something about this. Also the cleaning staff should make sure the sink is working right as they are in there everyday and would know if thee are problems.”

Aug 22, 2006 by Vincent from North York, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Suite is big, bright and clean.
• N/A

“Suite is big, bright and clean.”

Aug 15, 2006 by Randy from Kingston, ON CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location for my trip was perfect, half way to quecec city.
• Road work all around the hotel.

“Hotel was easy to find and a good location right across from a mall, friendly staff and clean rooms.”

Jul 31, 2006 by Elisa from Philadelphia, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Exceeded my expectations.
• 1000% satisfied.

“I could not have been happier. This was my second experience and in both instances, my expectations were well exceeded. Thank you!!!!!”

Jul 25, 2006 by Subramanian from Toronto, ON CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Rooms are large.
• Air condition was not up to satisfaction.

“Overall stay was comfortable, if breakfast is included then it could have been a fantastic stay.”

Jul 13, 2006 by Fiona from Eagle, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Price, Location, Cleanliness, Professionalism of staff, Restaurant.
• The bed was a bit smaller than we are used to.

“If you are looking for good-quality, clean, and affordable accommodations, close to major highways and airports in Montreal, Canada. My husband and I happily recommend The QUALITY INN and SUITES. They far-surpassed our expectations for a two-and-a-half-star hotel. The front desk, housekeeping and restaurant staff were so friendly and helpful.”

Jul 10, 2006 by Chuck from Rochester, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• A suite at an incredible price!
• Nothing comes to mind.

“This was by far the best value for the money I've ever spent. Room was awesome, cleaning staff very friendly, restaurant went out of there way to make dining enjoyable.”

Jul 6, 2006 by Siao Y. from Manassas, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[3]

• Staff to be more approachable.
• Location is far from downtown.

“Enjoy the big room.”

Jun 16, 2006 by Chandrakant from Troy, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean hotel and very friendly Staff.
• No continental breakfast.

“Excellent place to stay.”

Jun 14, 2006 by Peter from Mississauga, ON CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean and friendly.
• All good.

“Due to the repair to the highway make us hard to find the exit.”

Jun 14, 2006 by Rakesh from Laurel, MD
Overall Rating: 3
Cleanliness:[9] • Staff:[1] • Location:[8]

• Cleanliness and location.
• No complimentary breakfast and coupons.

“N/A”

Jun 13, 2006 by Larry from Morrisonville, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great Hotel.
• Hard to find, hard to exit.

“N/A.”

May 19, 2006 by Sl from Whitesboro, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was a totally delightful stay. For the money we paid it just couldn't be better!
• None.

“The suite we stayed in was spacious, clean, and quiet. The staff was courteous and very helpful. We were pleasantly surprised by the overall quality and service of this two-star hotel. Thank you, Quality Suites West Montreal!”

May 17, 2006 by Barb R. from Halifax, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• This hotel is convenient to my needs and close to shopping, main roads etc.
• I wish breakfast was included in the price.

“Great clean hotel. I've stayed there several times and enjoy returning each time.”

May 12, 2006 by Sam from Monterey Park, CA
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[6]

• Friendly staff and very helpful.
• Very plain furnishing.

“Good deal for the money. Good for one or two night's stay.”

May 3, 2006 by Lynn from Thornhill, ON CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• This hotel is pet friendly.
• The rooms used for guests with pets were on the second floor.

“Good location. Easy to find. The rooms are very spacious and the staff was very helpful and courteous.”

May 2, 2006 by Tony from Arlington, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very nice hotel with true suites.
• Awkward access from main road.

“This is the nicest hotel I have stayed at on the West Island. Every room is a true suite with a separate bedroom. Very luxurious bath!”

Apr 18, 2006 by Karen from Binghamton, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Spacious rooms, with pull out coach.
• I enjoyed everything about hotel.

“Hotel was great for a family. Separate living area and kitchen table. Very spacious rooms. Hotel was clean and staff was friendly. Would go again to this hotel.”

Mar 24, 2006 by Alexei. from Watertown, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[6]

• Good quality or price ratio.
• Pretty far away from downtown.

“Exceeded my expectations.”

Nov 17, 2005 by Barb from Halifax, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I like suite hotels. This was great.
• I would love to have a complimentary breakfast here.

“I really liked this hotel. It was spacious, convenient and quieter than many others. It was perfect for my stay.”

Aug 31, 2005 by Debbie from Ballston Spa, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Phenomenal deal, very spacious, incredibly friendly and helpful staff
• The directions

“What a wonderful place! Spacious, well-furnished rooms with everything but a fridge. All staff was extremely friendly and helpful. It will be the first place I try to book on any future trips to the area. Just minutes from Montreal by car and convenient (5 minute cab ride or drive) to the nearest bus stop to get the Metro. Very convenient.”

Aug 26, 2005 by Nestor from Bayonne, NJ
Overall Rating: 1
Cleanliness:[7] • Staff:[5] • Location:[6]

• room is too small and I did not get my non smoking room.

“reason for giving me a smoking room, I should have a non-smokng room,”

Aug 24, 2005 by Manmohan from Silverspring, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• staff was exelent
• enterance to hotel is very trickey

“overall it s good”

Aug 24, 2005 by Yufeng from Rochester, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[4]

• big and clean room
• no shuttle bus to downtown

“nice place for living, but not convenient for going downtown”

Aug 20, 2005 by Helen from Des Plaines, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• This motel is clean and convenient
• This motel does not have a swimming pool and excercise room.

“This is a nice motel and the service is very good. Best of all, the price is very reasonable. I'd recommend to everyone.”

Aug 17, 2005 by Sarah from D.D.O., AL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• The rooms were amazing, comfortable and spacious. I like the suite concept.
• They did not have a room service list for breakfast items.

“I would highly recommend a stay at the Quality suites hotel. The rooms were large and comfortable. They were full of amenities and the location-right off the highway was very convenient!.”

Aug 12, 2005 by Jonathan from Sanbornton, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very nice room, friendly staff.

“Very pleasant room, unusual design, separate living room and bedroom (TV in each) flowing in to each other, a bit removed from the city, but easily accessible.”

Aug 7, 2005 by Jong from Ann Arbor, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[1] • Location:[5]

• Great room facilities
• Unkind staff in front desk (for 2 days)

“Need to train the employee to be kinder. Could not feel good about the hotel because of the first bad impression.”

Jul 27, 2005 by Angelica from Oak Ridge, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We got there really late, and the kitchen was closed, but the concierge asked, and the manager of the restaurant made us food himself!
• The second time we got room service, the waiter did not have change, and forgot our drinks. He overcharged us, as well- long story.

“This place is worth way more than two stars! the staff was friendly and knowledgable, the hotel was easy to find, and amazingly clean. Loved it!”

Jul 23, 2005 by Elaine from Dumont, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• I liked having 2 rooms.
• It did not have a pool.

“The hotel was off the beaten path but the room was nice , the people were nice and the room was cleaned everyday( no housecleaners strike) when we asked for extra laundry bags she asked if we needed anything else and gave us some extras. Overall it was a very nice stay.”

Jul 20, 2005 by Mat from Kanata, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[7]

• Clean, Quiet
• Hard to find the entrance from main road

“-The Hotel was clean.-Rooms are well organized.-Quiet.-Bed was very comfortable.-Rooms are very spacious.”

Jun 29, 2005 by Ed from Saxtons River, VT
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Very clean and great location.
• the room was very small

“the hotel met my expectations and I would strongly recomend it to others.”

Sep 3, 2004 by Rene L. from Boulder City, NV
Overall Rating: 10

“excellent service easy to access comfortable room”