User Reviews for Best Western Cairn Croft Hotel

Research User Reviews for Best Western Cairn Croft Hotel (1-13 of 13)

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Sep 10, 2008 by Hui-Ting from Silver Spring, MD
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[3]

• Atmosphere is very laid back, unlike the downtown Niagara Falls.
• The surrounding area looks like unsafe.

“Clean and friendly.”

Aug 20, 2008 by G. from Windsor, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Free parking. Two hot tubs.
• Small games room and games 'out of order' stayed out of order for duration of stay.

“Family Friendly. Sufficient for short stay. Would stay there again.”

Jul 22, 2008 by Melissa from Sharon, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• The indoor pool and mini-arcade were perfect for my children. Friendly and helpful staff. We would stay here again.
• The prizes for the children's mini-arcade require an absurd amount of tickets.

“Great place for families with young children. Pool is perfect size for them and the staff is friendly, upbeat and helpful.”

May 30, 2008 by Mike from Hamilton, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Loved the inside tropical gardens and pool side bar.
• Not that closes to the Falls.

“Rooms very clean and large. They gave us a free upgrade but I didn't ask why. They faced onto the indoor gardens and indoor pool. Nice pool side bar with giant TV screen.”

May 15, 2008 by Jennifer from Lockport, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very nice for kids, pool and play center and close to McDonalds.
• Had to walk to different building to reach pool.

“The hotel boosted two queens but it felt like to doubles, otherwise the room was perfect for a family. The hotel has a wonderful staff, and a fantastic pool, play center. Great for a family.”

Feb 28, 2008 by John from China, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Everything is there!
• Pool closes to early.

“Great place, I will go back. Not much time for the adults to enjoy the pool and hot tubs, should be later times, so we adults could enjoy, without the kids.”

Aug 23, 2007 by Candace from Elk Garden, WV
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[4]

• It was clean.
• It was not very good for the adults in our family.

“This hotel was a huge disappointment. The pool is only 4 ft. deep at the deepest end. We had to deal with people in 4 different rooms partying and keeping us all night from their drinking. We complained but nothing was done about it. It got worse. I would not recommend this hotel to anyone. It is an expensive hotel and huge joke. It put a very big damper on our vacation. We will stay at a different hotel the next time. Other people there said the same thing as well.”

Aug 21, 2007 by Candace from WV
Overall Rating: 1
Cleanliness:[9] • Staff:[5] • Location:[5]

• It was clean, but that was it.
• The whole hotel! Almost ruined our whole vacation.

“This hotel was horrible! I would not recommend this hotel to anyone. It was clean but that was the only upside to it. The pool was only 4 ft. deep at the deepest end, not very good for the adults in the family. Also, they offer free breakfast vouchers, but only if you book your nights in increments of 2 or you also book a golf package. We were told this when we booked the hotel. Also, you can not smoke in any of the rooms, but yet others can bring in cases and cases of beer and drink and party all night keeping you and your family up all night. We complained but nothing ever made it better. This hotel was not cheap, and the worst one we have ever stayed at. Huge disappointment! Nothing was ready when we checked in and we even checked in late. We stay here the next time we go.”

Aug 20, 2007 by Sharon from Pleasant Lake, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] •

• We liked the two hot tubs, pool, game room with TV, and snack bar all in the same area. Family friendly.
• No changing room by the pool area so we had to walk by the front desk after swimming.

“It was more than we expected for the price. Comfortable beds, clean room and facilities, nice/helpful staff. It was a little further from the falls than we thought but it had free parking. Nice area around the pool, two hot tubs, games for the kids, TV, and nice snack bar area. I would use it again.”

Aug 3, 2007 by Lori from Feeding Hills, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The hotel was clean.
• Refrigerator did not work, beds were very uncomfortable.

“We were very pleased with our stay. The room was clean and the pool was great for the kids. (Most of) the staff was very helpful. Restaurant was good and quiet. My only complaint was the beds were very uncomfortable.”

May 15, 2007 by Kathy from Montreal
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Can't be there more often.

“Excellent hotel with a very cool bar by the pool and garden area. We have stayed at this hotel many times and the poolside bar bartender always remembers us. We just love this hotel and don't know why people would pay the prices they charge at the overpriced hotels closer to the Falls. This is our winter getaway hotel. ”

Mar 14, 2007 by David from Dunnville, ON CA
Overall Rating: 5
Cleanliness:[10] • Staff:[9] • Location:[10]

• I really liked that my grandchildren were able to make use of the hotel pool. It was very kid-friendly.
• I did not like that you could hear your neighbors in the adjoining rooms and also what was going on out in the hallway.

“The lobby of the hotel is beautifully decorated and very inviting. The pool area is very kid-friendly and didn't have the usual aroma of chlorine. There were so many things available at the hotel that you didn't need to leave for anything.”

Oct 24, 2006 by Julie from Falls Church, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The upgraded suite with fireplace and hot tub was excellent.
• Too far to walk to and from the main attraction areas of Niagara Falls.

“The staff was outstanding and went so far as to make our dinner reservations for us at another local restaurant. Our original room had a heating issue and we were upgraded to a beautiful suite that we will definitely book again. The hotel and the personnel were some of the best and both my partner and I travel almost weekly.”