User Reviews for Akasaka Prince Hotel

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Oct 14, 2007 by Kenny from Martinez, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantastic staff and convenient location.
• There is nothing I hated about this hotel.

“Staying at the Akasaka Prince Hotel can not be described only experienced. It was well above expectations. Standing at the 27th floor overlooking Tokyo at sundown was amazing to say the least. This Japan trip was our first so it was both for sightseeing and business so after long days of trying to do both it was nice to come "home" to the A.P.H. Again words fail me in describing our experience there; there is no finer hotel in the area for even close to the price. Even the locals I was working with were jealous. If you are going to Tokyo you owe it to yourself to stay there as its absolutely heaven. The staff was very helpful and there were no communication problems at all. It is a half a block from the train station (and a block away from a 7-11, which was helpful at 1 am!). Book your reservations now or you will hate yourself forever.”

Sep 23, 2007 by Melita from Highland, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent views and amenities. Two subway stations next door that connects to several lines.
• Luxury hotels don't have these, but after staying at cheaper hotels with coin laundries, it was painful to pay for laundry service.

“The Grand Akasaka Prince is located in a business section of Tokyo. It does have 2 subway stations just offsite that link to around 5 or six different lines so you have good connections. There are few drink machines around (none onsite) so pick up sodas in the subway station or elsewhere. Really excellent views and nice amenities in the rooms. In exchange for not having your room cleaned every day, you can get a $10 credit towards the restaurants or shop per day (only 2 days at a time). Has an excellent breakfast buffet for around $24 (2600 yen).”

Sep 19, 2007 by Diana from Los Altos, CA
Overall Rating: 0
Staff:[8] •

• Great location, large rooms with view.
• Problem with staff regarding pricing.

“Upon check in, I waited 30 minutes and they wanted to charge more per night. I had to argue again regarding the price on the 7th day and I had to wait another 20 minutes .This was very annoying even though the staff is very friendly.”

Aug 15, 2007 by Noel from Cambridge, ON CA
Overall Rating: 4
Cleanliness:[8] • Staff:[10] • Location:[10]

• The staff was very friendly.
• The sitting fee at the bar was ridiculously high being as I was already a guest of the hotel.

“This hotel would have been quite active in the 80's, but now not so much. It is conveniently located in the center of Tokyo and is in close walking distance to a major subway line. The staff was very attentive and helpful, but there is also a fee attached to your hotel bill that pays for this attentiveness. My main problem with this hotel is the reconciliation between its star rating (5 stars) and what I ended up getting. I expected more and if the rating had have been 3 stars I would have been happier with the room.”

Aug 3, 2007 by Yaeta from Merritt Island, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Perfect location, spotless, good value.
• Loved everything.

“This is a beautiful hotel. Very close to the subways or just walking, plenty of shopping closes by. Imperial Palace also within walking distance. Will recommend to everyone.”

Aug 1, 2007 by Eugene from Burnaby, BC CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Good location.
• The tax and service fee was not included!

“It's a clean and beautiful hotel with friendly and helpful staff. The hotel locates in the middle of Tokyo city and near to the subway stations.”

Jul 31, 2007 by Gary from Bridgepotr, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Magnificent views of Tokyo.
• Nine dollar cover charge per person to have a cocktail at the penthouse lounge.

“Great location, nice staff, close to Akasaka neighborhood restaurants, next to subway station. The only disappointment was a nine dollar cover charge to have a drink in the lounge on the top floor of the hotel. Hotel guests should not have to pay a cover, especially when you are paying 12.00 and up for a drink!”

Jul 15, 2007 by Charles from Los Angeles, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Good location and quite comfortable.
• Internet usage is quite expensive.

“It is good in general, it is better if simple breakfast included.”

Jul 10, 2007 by Laszlo from Richwood, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• First rate traditional Japanese service on par with Swiss hoteliers.
• Lack of wireless internet service, swimming pool, sauna or fitness facilities.

“The hotel is on par with the best services available for the luxury traveler. There are subtle differences between European service and Japanese that could be hardly noticeable, but so trivial that one wonders why the Japanese would not accommodate these expectations.”

Jun 16, 2007 by Ann from Honolulu, HI
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• Very large room for Tokyo.
• Under beds & other "hidden areas" were not cleaned - very old dust there!

“Great place to base a Tokyo stay - centrally located, excellent concierge, good alternative eating places within walking distance, convenient to subway & taxi access, very friendly & helpful staff.”

Jun 15, 2007 by Jim from Austin, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Reasonable room rate.
• Restaurants far too expensive.

“Excellent older Tokyo hotel. Internet is far too expensive. No free ice.”

Jun 11, 2007 by Nancy from San Clemente, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Staff bent over backwards to assist and very friendly.
• Stains on the couch in the room.

“This hotel is customer oriented and provides excellent customer service--from reservations to the information desk. Great location for subways and plenty of restaurants just across the street.”

Jun 11, 2007 by Richard from Auburn, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean. Location, staff very friendly.
• Cost for food.

“Extremely pleased with this hotel. Staff bent over backwards to please. Location was near a major subway stop. Easy traveling via subway to all locations in Tokyo. Rooms where large (per my usual experience in Tokyo). Very clean.”

Jun 6, 2007 by Lori from Belleville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Information desk staff is tops. If they don't know, they'll find out.
• Needs to be more upfront about rates; extra charges significantly raised the price.

“We loved staying at the grand prince kawaka. The staff is friendly and attentive, and the information desk workers are superb. They provided detailed maps and step-by-step instructions for everywhere we wanted to go and arranged for us to buy baseball tickets. The rooms were large and the views gorgeous (every room is designed as a corner room). There are many restaurants/shops/convince stores within walking distance, and the hotel is centrally located right outside a major subway station with five different lines that will get you to most major spots quickly and easily. The airport limousine bus picks up right at the hotel (much preferred to dragging suitcases on trains). Wasn't happy about all the extra charges tacked on to the quoted price, but still the hotel was a wonderful value.”

Jun 5, 2007 by Philip from Glastonbury, CT
Overall Rating: 4
Cleanliness:[5] • Staff:[10] • Location:[9]

• The staff was very accommodating and friendly.
• The lobby smelled of cigarette smoke when I walked in.

“The staff was very accommodating and friendly, which put me at ease. The lobby smelled of cigarette smoke when I walked in, which was very unpleasant. The room was adequate. The hotel itself seems to be in need of a remodeling. The location of the hotel was quite convenient.”

May 3, 2007 by Rasa N. from Fair Oaks, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Cary clean, great staff, beautiful view.
• Need better direction son hotel site to get there.

“Great hotel. We recommended highly.”

Apr 29, 2007 by Etsuo from Beaverton, OR
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Very friendly staffs.
• A little bit noisy in room.

“First class hotel with a good location, though a little bit old.”

Apr 12, 2007 by Gizella from Hillsborough, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location close to 5 subway lines, beautiful view.
• We missed an indoor swimming pool and a gym.

“Smartly designed, immaculately clean hotel close to five subway lines in a central location. Beautiful views over the Tokyo skyline all the way to Mot. Fuji on clear days from the curved windows that overlook not only in one but two directions. Make sure you call the hotel so you get one of the rooms on the 38th floor on the Mt. Fuji side. Helpful staff, though especially the night shift could benefit from more English lessons (this is true everywhere in Japan). The Limousine Bus will get you there straight from the airport.”

Apr 12, 2007 by Kazuo from Sacramento, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Excellent view, room rate and location.
• Room temperature was auto-controlled and could not adjust.

“Excellent value for the price I paid. Many restaurants in a short walking distance including Starbucks. I would definitely stay again.”

Feb 19, 2007 by John from Carcoar AU
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[6]

• Good sized rooms and great service.
• Slightly inconvenient location.

“We really enjoyed our stay at this hotel, and would warmly recommend it to others.”

Feb 15, 2007 by John from Carcoar AU
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Good rooms, view and facilities.
• A little hard to get to from some metro stations.

“Overall staying at the hotel was a pleasing experience, with friendly and helpful staff and first-rate rooms and facilities.”

Dec 11, 2006 by Avishay from Los Altos, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• 5 star hotel at convenient area and price.
• The internet should be free of charge for business travelers.

“Very good hotel.”

Dec 10, 2006 by Gary from Sydney Australia, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location for trains is good; staff very helpful.
• Small TV in rooms; only one room key per room.

“It is easy access from airports via limousine bus, and transport via Tokyo subway links to the major lines. For Catholics it's a 15 minute walk to church. Tip for b/fast: try the bakery/coffee shop out the back door. Guest relations/info was the best I have found anywhere.”

Dec 7, 2006 by Dave from Carmel, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Large glass windows with excellent view of the city.
• The breakfast was average for a 4 star hotel.

“Very nice, clean, great view, nice staff, and beautifully decorated for Christmas and the holidays!”

Nov 2, 2006 by Shannon from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful building, huge king room, well stocked room bar and bathroom, most friendly and helpful hotel staff.
• The location was more for the business traveler. But centrally located and right next to a subway station.

“This was a very nice hotel. There were additional service charges daily, but that is the norm for Tokyo. I was really surprised that the king rooms were so huge. I expected far more cramped accommodations. We had every toiletry item we could imagine without even asking. The staff was so incredibly helpful and friendly, as were everyone we meet in Tokyo. We loved the hotel and the city very much and can't wait to go back.”

Sep 8, 2006 by Nicole from Draper, UT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The service was amazing and the staff was really friendly. We also had an incredible view!!!
• The hotel charged us a higher price than the price we booked for--not sure whose fault, but I was unhappy about it.

“Great hotel. Would totally stay here again. We had an incredible view and a very large room (especially by Japanese standards). The staff was really friendly and always willing to help. My only complaint was that we were overcharged for our room.”

Aug 26, 2006 by Christine from Saratoga, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff are professional, courteous, and very helpful.
• The cost to use the swimming pool is outrageous.

“Everything was excellent. Except for the $20 to sit in a chair by the pool, and $10 to use a towel.”

1 of 1 people found this review helpful.

Aug 7, 2006 by Shawn from Fuquay-Varina, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful view, large rooms.
• 70's styling, poor quality Internet in room.

“This is a nice hotel with great views from the higher floors. I was on the 25th floor and the view was excellent. The hotel could use a bit of a styling refresh as it seems stuck in the 70's. The lobby staff were helpful but they could have used a few less people showing you the way to the reception desk and a few more people behind the counter to actually help you. To me it seemed like there were about 3 people to show you the way to the front desk (which I could have quite easily found by myself) and then often there would only be 1 or 2 workers behind then counter. This would result in long waits for simple things like picking up your key, etc.”

1 of 1 people found this review helpful.

Jun 27, 2006 by Michael from Orlando, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was great, one block from Subway.
• 540 yen for a bucket of ice.

“Great hotel, great location.”