User Reviews for Centenario InterContinental Santo Domingo

Research User Reviews for Centenario InterContinental Santo Domingo (1-13 of 13)

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May 26, 2009 by Gilbert from Friendswood,TX
Overall Rating: 4

• Poor small rooms rugs bad odors.

“The front desk told me the hotel was full to get a better room (find out not true!).”

Oct 2, 2008 by Alba
Overall Rating: 10

• I really love the friendliness of the staff and their willingness to help.
• The pool closes too early and the coffees too strong.

“I had a great experience in this hotel the staff is very friendly something that I have only seen once before. They all really try to make your stay enjoyable and are very helpful. The hotel is clean and in great conditions. I had a wonderful view. I just wish the pool would stay open until later it closes at 6:00PM but the little time I spent there the barman sure made it worth it.”

Oct 1, 2008 by Jose
Overall Rating: 10

• Classy.

“Very responsive and I would recommend it to friends especially if they want to visit the Historic areas in Santo Domingo.
”

Sep 12, 2008 by Richard from Tamarac, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location and friendly staff.
• Room decoration needs upgrading.

“Good value for the $. Have stayed there for years now.”

Aug 20, 2008 by Pedro from Lawrence, MA
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[9]

• The food at the hotel is excellent and the staff is very friendly.

“The hotel staff is very friendly and helpful, the hotel overall is very clean and comfortable, the food at the restaurant and room service was excellent as well. I have stayed at this hotel 4 times and I recommend it.”

Aug 4, 2008 by Maria from Miami, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• We liked the overall atmosphere and how well the location of the hotel was.
• One misunderstanding with the room.

“This hotel is well situated in an area where tourists can visit the Colonial part of this country without having to travel too far. It has a nice view from the entrance of the hotel and if you are a person who enjoys the beauty of the ocean. You can really get a great view from nearly every room in this hotel.”

Apr 2, 2008 by Jackie from Miami, FL
Overall Rating: 2
Cleanliness:[8] • Staff:[1] • Location:[9]

• Location.
• Food and services were not to par in comparison with other hotels in the area.

“Faucets fell apart, bathtub equipment did not work, slow response to problems reported; as recurrent travelers to the Dominican Republic and native Spanish speakers we could understand the sharp and bitter exchange between employees and management when common everyday requests were made; on a one-to-one basis some of the employees were pleasant to deal with but not enough to erase the overall negative experience of staying at this hotel, especially when better service has been provided by the competition within a one-mile radius.”

Mar 14, 2008 by Noelina from Bronx, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was helpful; it was in a safe area of town, near other hotels, very clean, fast service, great food.
• More for business, TV remote didn't work, door lock had problems, charged for minibar when didn't use it, phone & food was expensive.

“It was overall a good stay. Didn't realize how business oriented it was. Wouldn't recommend for leisure travelers. As everywhere in the capital, people are trying a make a fast buck. Some repairs should have been done by the time we arrived (broken remote control, door batteries dead) which made us think that service people were looking to make a tip on such things. Please check the door inside the room that's connected to the adjacent room, because our door was accessible due to a paper being placed in the socket. Otherwise very good service and stay.”

Oct 11, 2007 by Yelitza from East Haven, CT
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[1]

• The massages were good.
• Front desk staff was incompetent, could not print out my receipt upon checkout. Had to walk through restaurant to go to pool or gym.

“I was very disappointed. The front desk staff was completely clueless; we almost missed our flight because they did not know how to print out our receipt upon checkout. Wake up calls were not properly input, I called twice and both times they called me before it was time. Having to walk through the restaurant to go to the pool or the gym was a bit crazy and embarrassing.”

Apr 18, 2007 by Marie from Hollywood, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I loved the variety of things to do in the hotel like the spa, restaurant, and bar.
• The first day, we ordered champagne and it never arrived.

“The Intercontinental has everything needed for a luxurious time. You can actually stay in the hotel the entire vacation.”

Oct 29, 2006 by Martin from Northampton, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• That it understood when faced with a problem in the room the restaurants was another story that dept. Needs work.
• The restaurants. The variety of food sucked and the management help was not good.

“Good hotel.”

May 28, 2006 by Mo from Albany, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Excellent staff that is very friendly and extremely helpful.
• N/A

“This is what you would expect at a 4 star hotel. The staff goes well beyond their regular duties to accommodate you. My friend lost his shirt and we went back to the hotel to ask them three days later and they returned the shirt with proper identification with no problems at all. This is an excellent hotel to stay at without any hassles from checking in to checking out.”

Sep 20, 2005 by ed from nashua,NH
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Multi-lingual staff,
• Prices at the bar and restaurant

“Staff very helpful, restaurant and bar VERY Expensive, ”