User Reviews for Holiday Inn Madrid

Research User Reviews for Holiday Inn Madrid (1-10 of 10)

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Oct 15, 2008 by Mark from London
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Good location, smart decoration, great food and very professional staff.
• NA.

“The decoration is modern and of very good quality, lots of marble, the food is always excellent and the staff (especially bar and restaurant staff) was very professional. The roof-top pool is also fantastic in summer.”

Nov 9, 2005 by Patricia from Castellon GB
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[7]

• The room, the bar and the location near El Corte Ingles.
• The rudeness of some people at the reception desk.

“Very good for business travelers and not bad for leisure ones. Waiters in the bar were extremely kind. There's a taxi stand in front of the hotel and a wealth of shops and places to eat something very near. If someone is a Real Madrid fan (I'm not), their stadium is just at the back of the hotel. ”

Aug 31, 2005 by Bill from Reston, VA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

• A bit out of the center of the city

“Not bad overall-as you would expected from a holiday inn. The location is not great if you want to see the city. There are 3 bar/lounge/clubs close by that you can enjoy with the local crowd (just have to get used to the local hours :)”

Aug 21, 2005 by C. from Point Roberts, WA
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[6]

• friendly staff
• lots of noise from rooms next to you

“It was clean, and a good price, but by north american standards, this would rate as a 3*, not 4* hotel.”

Jul 31, 2005 by Efrain from Edinburg, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• good location, nice staff.
• this hotel charges local phone usage by the minute. I made some attempted calls and the total for this usage was 18 euros.

“great hotel, expensive breakfasts 21 euros for the breakfast buffet. 11 euros for the continental breakfast. expensive local phone call usage, charge by the minute.”

Jul 18, 2005 by Lisa from Scarsdale, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[6]

• Clean, nice lobby.
• Location was out of the way.

“Clean & modern hotel in Madrid. Only issue is that it is at the northern end of La Castellana area so quite far from the Prado Museum and the center of town.”

Apr 5, 2005 by David
Overall Rating: 10

• The staff are very friendly.
• They charged to much to use the internet.

“The staff are very friendly they will accomomdate you in any way possible. Very happy with their service.”

Apr 1, 2005 by Jason
Overall Rating: 3

• The staff was very friendly.
• The location was not good.

“The location was in a safe area of the city but not close to anything except via Metro. I was looking for something closer to the center. the hotel was not as nice as a three star property I had stayed at in Madrid earlier in the year.”

Feb 22, 2005 by Russell from Grosse Pointe Farms, MI
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[3]

• The room was spacious, heating controls worked well
• Very hard to find, breakfast buffet was $30/p

“The hotel is in the center of a city block so you really can't see it from the street, the signage is non-existent. It is surrounded by large commercial buildings, to go anywhere you need a taxi. No adjacent city night-life. The breakfast buffet was $30 and parking was $28. On the other hand, the room was large, clean, well heated, quiet. As long as you just want to stay in your room it's great.”

1 of 1 people found this review helpful.

Jan 13, 2005 by Stewart from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• The service was very good. It felt more like a Crown Plaza than a Holiday Inn.
• I got used to 1.5 euro wine in Madrid -- 4.5 euro at the bar at the HI. But the wine was good.

“Nice hotel. By the Real Madrid stadium and not far from the government offices or convention center. Small lobby but nice rooms and good service. ”