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User Reviews for London Marriott Hotel Maida ValeResearch 73 user reviews for London Marriott Hotel Maida Vale.
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Research User Reviews for London Marriott Hotel Maida Vale (21-40 of 73)
May 8, 2008 by
Alan from Ardmore, PA
“It was a wonderful room and the staff was quite helpful. While not in a major area of London, the hotel is remarkably convenient to all areas via either bus or tube. Some minor complaints are that certain things in the room just didn't work. The fridge for the mini bar was broken. And they provided an electric tea pot which would have been nice had it not been broken as well. Overall, a great experience, but most definitely not a 4 star hotel.” May 6, 2008 by
Sandra from Ladysmith, BC CA
“The room was very good. Area off the beaten path and tube not so convenient. Be careful and alert in surrounding area. I would stay there again.” May 5, 2008 by
Sandra from Ladysmith, BC CA
“This hotel, although slightly off the beaten path provided an excellent room. By European standards it was spacious with a great bed and a decent bathroom. I would only caution it is a walk from the underground station Kilburn Park to the Hotel through a less than desirable area. It pays to be alert. If you get off at the Maida Vale station which is before the hotel and in a better area, you have a longer walk ahead of you. The restaurant Fratelli offers three course meals which are decent, but more expensive. It would have been nicer if they had some background music. There is a Tesco convience store close by which is handy, (As the man across the street at a unnamed Supermarket had both his hands down his pants and was not speaking English I stuck to Tesco) I would stay at this hotel again as the most important thing for me was a clean comfortable room, with a decent bathroom and this hotel met those expectations.” May 4, 2008 by
Michael from Half Moon Bay, CA
“Very nice hotel with large and modern rooms but in a residential district that is 15 minutes from most sites, theaters, etc. If you have luggage, it is 2 long blocks to the tube station and not great if it is raining. It is only two tube stops from Paddington Station and trains to Heathrow. Several small restaurants in the area.” May 2, 2008 by
Joseph from Chicago, IL
“This is a very nice modern hotel in an authentic London neighborhood, away from the usual tourist haunts. The staff is very helpful and housekeeping was one of the best Ive seen anywhere. Convenient to the tube and various bus lines, this was a great location. I'd like to stay here again.” Apr 19, 2008 by
Melanie from Brooklyn, NY
“Hotel reception was terrible - unfriendly and unaccommodating staff. Tried to give me a room with one bed when I booked a room with two beds for myself and my friend..” Mar 31, 2008 by
Amy from Washington, DC
“Absolutely not a 3 or 4 star hotel. The entire 3rd floor smelled of smoke. Our room stunk the entire time of smoke. I was told that it was completely booked up so we could not be moved. I asked for a room with 2 beds, early check in and non-smoking. We were given a pull out couch, which the staff spent an extra 45 minutes making up and it was missing a critical slat, so my daughter fell through the bed at 1:30 a.m. We waited for 2 hours to check in and the room reeked of smoke. This was the worst hotel/worst service/least accommodating or helpful experience I have ever had with Marriott. I and my daughter were extremely disappointed. Having a refrigerator was helpful. Having tea and milk was a nice touch. When we asked for additional milk and sugar we did not receive it. Also, when we checked in the lamps, teapot, TV, and refrigerator did not work. The concierge had to come up and reset some electrical button before the appliances would work. The hotel's location did not appear to be actually in the neighborhood that I had selected, but it was close enough to the Tube and very convenient to some strategic bus lines. We began on a bad foot (waiting and bad attitude from the front desk) and the place never really recovered after that (we asked for a blanket for the pull out couch which was supposed to be made up, and it took two trips from housekeeping to show up with a blanket). If our room and the 3rd floor hadn't smelled Smokey the whole time it would have been a significantly better experience -- we could have ignored the staff and slept in peace, but it was unpleasant to be in a Smokey atmosphere. It was frustrating not having housekeeping requests honored. It was a let down to be treated like a secondary guest.” Mar 28, 2008 by
Russell from West Lafayette, IN
“We started off with no extra bed. I had to ask them three times for the bed us paid for. Staff was unpleasant and there was no way of discussing what we paid for. Location is very poor and out of the way. Not a recommend place to stay at all.” Mar 26, 2008 by
Cher from Baltimore, MD
“I was pleasantly surprised. The hotel IS farther from central London than I'm used to, but not inconveniently so. The nearest Underground station to the hotel (Bakerloo line) is a 7-8 minute walk and buses run past the hotel constantly. Little Venice, with its lovely canals, is a 20-minute walk. My first night at the hotel, the very helpful concierge guided me to a terrific row of restaurants within a 10-minute walk (try the Indian restaurant!)My room was small but, like the hotel's public areas, very clean and well-kept. The hotel decor leaves much to be desired, but one hardly expects cutting edge interior design from Marriott. The linen and towels were clean and fresh, the toiletries high-end, and the fastened-to-the-desk-drawer hair dryer fairly powerful. Guests get complimentary access to a terrific gym. The Italian restaurant in the lobby does a nice brick over pizza. The hotel staff is superior - from reception to concierge to housekeeping to room service and restaurant staff, each person with whom I interacted at the Maida Vale Marriott was warm, accommodating, professional and eager to please. Overall, the Maida Vale Marriott is a great value in expensive London.” Mar 22, 2008 by
Eric from Redwood City, CA
“Nice hotel. Good location.” Mar 20, 2008 by
Christina from Worcester, MA
“Overall, very nice hotel. Staff was very helpful and polite. Beds could be a bit more comfortable but the room was clean and large for London.” Mar 15, 2008 by
Doug from Breckenridge, CO
“It is a good location, but I would put it in the 3 Star category, not 4 Star. The people were nice, but the hotel needs refurbishing to be a 4 Star hotel, about $10,000,000 should do it.” Mar 5, 2008 by
Thomas from Naperville, IL
“The hotel was close to the underground. For the price I paid which was 50 pounds a night I couldn't complain! It was such good value. Even if you paid 100 pounds. I loved the fact that I had huge towels, a big bed with heaps of pillows and huge bathroom where I could have a bath in a nice clean tub.” Feb 17, 2008 by
Gagan from Vienna, VA
“Good choice for all. Good food. Internet expensive at 15 pounds, but apart from that good hotel.” Nov 13, 2007 by
Rl from Reading, PA
“This hotel is billed as 4 star. It isn't. It is supposed to be close to baker street. It isn't. They say they're close to Wembley they are not. It is far, far away from central London. There is a tube station about four long blocks away. The rooms stank of cigarette smoke, and the whole place looked like a best western. And, too boot, they didn't get my billing right. Sorry I ever stayed here stay away.” Jul 11, 2007 by
E from Cupertino, CA
“Nice clean hotel. Rooms are spacious.” Jun 19, 2007 by
Rosemarie from Lake Worth, FL
“Listed internet but did not list an added charge. I was misleading by the added expense of internet usage, it was solo expensive. The amenities said they had electrical adaptors. I used their electrical adaptor and shorted out my flat iron.” Jun 8, 2007 by
Kristi from Whiting, IN
“Too bad this hotel is not in a more central location, it was the best of the 9 hotels I stayed at on this trip but as a single female traveler I was uneasy about using tube at night but there are convenient buses.” May 17, 2007 by
Marian from Redmond, WA
“The Marriott Maida Vale is conveniently located to the Kilburn Park tube stop. The staff was both efficient and friendly. The room was large and the bed was incredible.” May 6, 2007 by
Jay from Silver Spring, MD
“Great experience overall. Although the immediate neighborhood is rather drab and lacking in entertainment, it's a worthwhile price to pay for the superb attention and spacious rooms.” May 3, 2007 by
Lorraine R. from Caledon, ON CA
“The Hotel looks nice from the outside. The main lobby and dining areas also looked nice however we did not eat in the restaurants. There was an older building smell especially in the hallways. I would guess the building has been there for many years and the Marriott purchased it and renovated. The windows did not open, which would have been nice as it was rather warm in all our rooms (probably explains the smell in the halls- just needs a good airing out I think). We were able to obtain a fan from the front desk with no problems. The beds are comfy (soft) and the pillows are really nice. The room was a good size and we also had a little table and 2 chairs. Our group had 4 rooms - all were a bit different but all were suitable to our needs. When exiting the hotel, if you turn right and walk down the street for about 10-12 minutes, on the other side of the road (past McDonalds) there is a pub called 'The Golden egg'- Traditional English pub and they had some 2 for 1 meals that were 2 dinners for 6.50 (pounds). We all enjoyed our meals there - and it was cheap for London. Hope this helps.” Apr 27, 2007 by
Martin from Victoria, CA
“This is an excellent hotel was very impressed with the room, hotel and staff. The gym access is first class! The initial drawback was its location as its a little way out of the centre of things. The discovery of a silver link train station with three to four trains an hour straight into Easton station made our day! Buy a daily zone one and two all day ticket, hop on the train and you are connected in 12 minutes to Easton with easy transfer there to underground. A handy supermarket is not far.” Apr 26, 2007 by
Jonathan from Highland Park, IL
“Clean.” Apr 20, 2007 by
Terri from Morro Bay, CA
“Although the metro is not right out front, it is around the block and buses run directly in front of the hotel to Victoria station where many tours originate at in London. I found the hotel concierge desk more than made up for any short comings at this location. They were absolutely the best.” Apr 3, 2007 by
Damian from Orlando, FL
“Safe clean area, with good rooms but a bit far from central London.” Mar 27, 2007 by
Eric from Columbus, OH
“Overall, not a bad hotel. Clean room, great bathroom. Only down side was an expensive breakfast and a mediocre location.” Nov 22, 2006 by
Tim from New York, NY
“An easy eight minute walk from the Underground brought me a to 4**** star Marriot. The room was large, very nice, fantastic bed. The hotel was close enough to the Underground to make it into Central London very easily. The area around the hotel was not so great. Being from NYC, I didn't think it was such a big deal. I got the room for 90 USD/night.” Nov 16, 2006 by
Todd from Medford, MA
“The Maida Vale is an excellent if you don't mind the neighborhood. Turn left when you leave the hotel, and it's a great experience. Turn right and it gets dicey. It seems fine for adults, but I would be careful when bringing children there. There was a double stabbing during my trip on Saturday night, half a block from the hotel. But the staff is extremely friendly and helpful; the room was clean and orderly. It was close to the tube station, but you had to travel a tough part of town to get there. A good hotel in a tough neighborhood.” 1 of 1 people found this review helpful.Nov 3, 2006 by
Cindy from Charleston, WV
“The hotel met our needs very well. Excellent rooms, helpful staff. Maida Vale is a lovely neighborhood, although I would say the Marriott is on the edge of a less desirable area.” Oct 26, 2006 by
Donald from Chicago, IL
“But I way overpaid. It is terribly inconvenient, the staff is inept, and the health club does not open until so late that a business traveler can't use it in the morning.” Oct 16, 2006 by
Alan from Dublin, MA
“This was a disgrace. I called (out of courtesy) last week to advise that my pre-purchased 2 night stay would only be one night. The hotel clerk rather brusquely told me to got to Porcelain for a refund and, knowing the terms and conditions of my booking, I told him I was not looking for a refund; I was simply calling to advise they could re-sell my room on Wednesday night but that I would definitely be there on Thursday. Arriving at the hotel late on Thursday evening, I am told that my room is gone and there are no other rooms in the hotel. No other accommodation was available. I think this is a disgrace given my room was paid for. ” Oct 5, 2006 by
Babs from Mundelein, IL
“The room is very clean, however, petty charges are ridiculous.” 1 of 1 people found this review helpful.Oct 5, 2006 by
Gloria I. from Country Club Hills, IL
“See comments above.” 1 of 1 people found this review helpful.Oct 3, 2006 by
Eileen from Mount Sinai, NY
“It was comfortable, pleasant and clean but a wee bit noisy. The neighborhood is multi-ethnic, which I enjoyed. The pool is small and not good for laps but the gym is otherwise well-equipped and free. But they charge exorbitant prices for Internet and phone use.” Aug 8, 2006 by
Hanaa from Pickering, ON CA
“Pleasant staff in a quiet neighborhood. Two buses to downtown London, but they run often. Nearby local shopping. New bedding system was being implemented throughout Hotel on the day of our departure, so we did not get to experience that luxury. Internet 15pounds every 24hours, local phone calls 99p/minute, kind of pricey. ” 1 of 1 people found this review helpful.Jul 6, 2006 by
Tricia from Navarre, OH
“A 20 minute underground ride brought you to the center of London It was a nice hotel, but don't book based on the pool. It's quite a hike to get there and it's usually occupied by people that belong to the health club. There wasn't much room for us, so we usually just left. The room was clean and so was the hotel. The staff didn't seem to know what they were doing. They originally gave us the key to someone else's room. We walked and weren't quite sure what to do since there was champagne, strawberries and a note to someone else. They took it all away despite the mistake and the fact that we were on our honeymoon but later returned the champagne. that was nice.” 1 of 1 people found this review helpful.Jun 8, 2006 by
Michelle from Ireland, IL
“The hotel is fine, nothing more, nothing less. Rooms are small, showers poor and not what I'd expect from an American chain. Noise traveled easily between rooms. Staff moderately helpful, when asked to source a taxi it seemed as if I'd asked them to quote the genetic structure of DNA so difficult a task was it, but they did it with a smile.” 1 of 1 people found this review helpful.Apr 13, 2006 by
Lauren from Franklin Park, IL
“The service there was impeccable. From check-in, concierge, and the restaurant, they were very friendly and always willing to help.” 1 of 1 people found this review helpful.Mar 24, 2006 by
Jamie from Fayetteville, AR
“This hotel is a good value, if willing to be out of the center of London attractions. Public train access good, one bus to and from Victoria, five minute walk to tube. Mostly immigrant desk staff speaks poor English. Working class neighborhood has grocery, restaurants, and pubs.” 2 of 2 people found this review helpful.Mar 19, 2006 by
Leah from Appleton, WI
“If you are a vacationer, you may want to look closer to the Westminster area, this hotel is nice enough for a Marriott, but the location is disappointing.” 2 of 2 people found this review helpful.Jan 12, 2006 by
Mahendra from Mumbai, NC
“Conveniently located in not so posh area and not so grand but having all required amenities and offering value for money. Worthwhile for those not interested in pomp and show.” 2 of 2 people found this review helpful.Oct 14, 2005 by
Jr from Apo Ae, DC
“Located in a quiet, agreeable but slightly removed part of town. The London Marriott Maida Vale has large, clean rooms and a very pleasant, helpful staff. While there are not many restaurants in the immediate area, room service was reasonably good, and transportation (buses, underground and taxis) is just a few steps away from the hotel.” 3 of 3 people found this review helpful.Jun 8, 2005 by
Paula from Wilmington, DE
“The location of this hotel to the tube, buses, and High Street shopping (restraunts, grocery stores)was great!” 1 of 1 people found this review helpful.May 24, 2005 by
Jessica from Enfield, CT
“This hotel was great all on it's own, we felt safe and secure there (though were warned of the neighbooring area which we did not go into). The walk to the Tube station was a good ways away and it took a long time to get into the hub of the city. However, the on site bar and restaurant were top notch and the staff was quite helpful and friendly. The room was spacious and comfortable. So basically everything about the place was five star it was just too out of the way for your typical London tourist.” 3 of 3 people found this review helpful.Apr 9, 2005 by
Beth from Lexington, KY
“Clean and good sized rooms with a small refrigerator. Hotel is smaller than most American Marriotts we stay in, but was still a very American feel. Probably good for travelers who are not seeking British atmosphere and who dislike surprises. Restaurants are overpriced but other nearby options are available. They missed our wake-up call 2 mornings out of 5. We had 2 rooms booked (second for our 15 y.o. daughter). We were not able to get connecting rooms, but they were 5 doors apart on the same floor. Limited number of non-smoking rooms available.” 1 of 1 people found this review helpful.Feb 17, 2005 by
Martin from Nottingham GB
“A very nice modern Hotel, with really well appointed rooms and a very friendly staff. I liked the Location, it's not in the Hurly burly of the middle of London, but it is very easy to access the rest of London. I would definitely recommend it over other 4 star Hotels that I have stayed in even though they were more centrally located.” 3 of 3 people found this review helpful.Jan 28, 2005 by
Christopher from North Branford, CT
“The hotel is super and the staff were very helpful. The rooms were very clean and spacious, and the hotel stands up to it's rating of 4 stars. The location (nearest station is Kilburn Park) is not great, but you can still be in Central London within 10 minutes. I would highly recommend staying at this hotel and taking the underground into London.” 2 of 2 people found this review helpful.Dec 3, 2004 by
Amy S. from Seattle “The hotel location was a little far out of the city. It was a long walk from the tube station and in a questionable neighborhood. There was construction next to the hotel and the heath club that was adjoining was very unfriendly. The feather duvet was nice in the room however the tea and sugars had been used and not replaced.” 1 of 1 people found this review helpful.Dec 3, 2004 by
Ian M. from Pittsburgh “London Marriott Maida Vale was overall a good experience for the money. The room was clean and well appointed with unusual amenities like a trouser press. Their target market is, without doubt, travelling businessmen with expense accounts. Their Internet access, while ubiquitous, was rediculously expensive (5 Pounds Sterling for the first minute on wireless, .35p for each additional minute,) especially in light of the much less pricey Internet cafes within a block. The restaurant and lounge located in the hotel were a bit pricey as well, but the local area offered several other dining options. Regardless, who goes to England for food? The location is less convenient than others closer to central London, but is easily walkable from Kilburn Park tube on the Bakerloo line.” 1 of 1 people found this review helpful.Dec 2, 2004 by
Susanne C. from Corona “Very disappointed. Rarely answered the phone. We asked for a non smoking room and did not get one. I could live with that. However the concierge were inept at best. Breakfast was pretty gross. The price was excellent but I would have rather spent a little more and be happy with it. London is great. Looking forward to my next visit. Just no at Maida Vale Marriott.” 1 of 1 people found this review helpful.Hotel Representatives:
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