User Reviews for Presidente InterContinental Mexico City

Research User Reviews for Presidente InterContinental Mexico City (1-7 of 7)

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May 5, 2009 by Courtney from Providence,RI
Overall Rating: 4

• Lots of fees in the hotel. The bidding doesn't really make up for that.

“Nice place. Fees for everything. Better bet getting a b&b.”

Apr 1, 2009 by Matt from San Francisco,CA
Overall Rating: 9

• Clean, beautiful rooms and very attentive staff.
• A little hard to tell where it is coming at night from the metro line.

“Very nice, comfortable hotel in the beautiful Polanco neighborhood in Mexico City. Perfect for the weary business traveler.”

Mar 18, 2009 by Mike from Henderson,MN
Overall Rating: 5

• Great location, great views, rooms almost as nice as Holiday Inn.

“Great location with breathtaking views of city and park. The rooms are clean with flat screen TVs. The bedding was upscale, but the bed was hard.
Hotel tries to rip you off at every turn. $18/night hotel fee for use of internet, local calls, things that should be free. There is a seating fee at the restaurants. Fine hotel, but horrible customer experience.”

Aug 26, 2008 by Karlston from Houston, TX
Overall Rating: 6
Cleanliness:[10] • Staff:[7] • Location:[9]

• Location.
• Tried to push additional costs to my bill ($18) and restaurant.

“They said I had to pay $18 extra for internet, late checkout and free local calls, when I didn't need any of those.”

Aug 20, 2008 by Humberto from Puebla, TX
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[10]

• Superb location.
• Does not have a pool.

“Great location, overrated quality. Mixed staff (very helpful or very rude).”

Oct 5, 2007 by Shakeel Ahmad from San Jose, CA
Overall Rating: 1
Cleanliness:[5] • Staff:[5] • Location:[7]

• Nice location, between Nikko and The W hotels which are much better options.
• If the staff can remove items from your closet and declare ignorance what more can you expect!

“Spent two nights there, business trip. Left items in the closet of my room at check out, was late for a final day of meetings. Amazingly, when I called later that same day to tell them I had left stuff in my room they told me house cleaning reported nothing and my clothes etc had vanished from the room! BTW: It took them 4 days to tell me that! I mean how can something vanish from a locked room within 3-4 hours of leaving it? I will not stay there again. Nicco and The W are within walking distance and much better options. Plus, there is no AC in the rooms. The thermostat is there but no air!”

Jun 28, 2006 by Chris from Spring, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• It was fabulous, clean, comfortable, and fantastic.
• It was not close to the airport.

“My husband and I had an overnight flight lay over in Mexico City. This hotel was not close to the airport but it was a delightful surprise when we arrived. We loved it.”

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