User Reviews for The Airport Grand Hotel and Conference Centre

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Jan 4, 2009 by Brent from Cape Town
Overall Rating: 2
Cleanliness:[7] • Staff:[1] • Location:[4]

• The hotel was clean.
• The staff was combative, rude and unhelpful.

“I was greeted by an unfriendly and combative desk clerk. It failed to give me my wake up call in the morning (thankfully I was awake), denied responsibility for my transport, finally after much arguing, the same desk clerk, called a cab for me the following morning to take me to the airport. This was after I told the desk clerk that I was not willing to pay such an exorbitant fare. The clerk told me I would miss my plane if I didn't pay the fare, and that none of this was the hotel's responsibility. Do not stay here!”

Sep 22, 2007 by Al from Paris
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[6]

• Staff.
• Airport landings.

“A 9 In a scale of 10, staff are the best In the world, made you feel at home. Excellent room service, If this hotel was In another location (away from airport landing) It would be a great get away from home. Can't wait to get back there someday.”