User Reviews for Hilton Guadalajara

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Jan 4, 2008 by Joe from Glendale, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Although the hotel was not a typical Hilton as far as quality goes, the staff was extremely friendly and very accommodating.
• Mold on the bathroom ceiling, slow internet.

“The staff was very friendly, but there were a few things that were not of a 4 or 5 star caliber. For instance, mold on the bathroom ceiling; slow wireless internet and when reported, we were brought a modem and USB cable to connect directly, the USB cable did not work. My brother luckily had one on hand. The restaurant was not very good. On a scale of 1-10, I would rate it a 6. Room service was not any better. When we ordered, the order was wrong and it took them a long time to bring the right order up at which point it was too late to eat so we cancelled it.”

Jan 18, 2007 by Mitchell from Midlothian, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• All of the employees spoke English.
• General location is not that good.

“About 30 minutes from the airport. Very clean and the staff was very helpful. This is a good place to stay if you don¿t speak Spanish. Overall, this is a very good hotel.”

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