User Reviews for Marriott Copenhagen

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Jun 16, 2008 by Pam from Thornhill, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Rooms were lovely. Lobby was nice. Patio on canal was lovely.
• Extra charges for everything, internet, local and 1 800 phone calls.

“The Marriott Copenhagen was a lovely hotel that I would highly recommend to anyone staying in Copenhagen. It was a convenient location close to Tivoli, the central train station and the main shopping area.”

Jun 3, 2008 by Eileen from San Clemente, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent breakfast. Room very nice. Conveniently located.
• Food very expensive.

“Nice location. Nice size room. Good Amenities.”

May 31, 2008 by Dennis from Eugene, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful accommodations and location.
• Nothing.

“Absolutely perfect from check in to check out.”

May 30, 2008 by Beth from Orlando, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The views of both the water and the town were amazing!
• It is a bit far from the action and the breakfast was too expensive!

“This was a beautiful hotel with wonderful views. The room was comfortable with a huge bathroom and AC (which is not standard in Denmark). The staff were friendly and helpful - we did not have any bad experiences with any staff members. It would have been nice if it had been closer to other dining options - it wasn't horrible but that would have helped. The breakfast here was very overpriced for the quality of the food.”

May 25, 2008 by Don from Fayetteville, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Staff was excellent. Room was spacious and clean.
• Location was somewhat inconvenient to mass transit.

“Very pleased with property. Staff was extremely efficient with excellent English skills. Room was spacious with very nice amenities. Nice location adjacent to an attractive canal and close to several tourist attractions. Public transportation (train and bus) were within reasonable walking distance. Early check-in was available to us.”

May 22, 2008 by Kathy from San Bruno, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was fantastic. After staying in the Scandic chain this was a treat.
• Can't complain about a thing.

“It was outstanding. Staff was great, location made it easy to get around. I would definitely come back & recommend it to others.”

May 13, 2008 by Bob from Morgantown, WV
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Lovely location, overlooking the canal.
• Exorbitant fees for phone use.

“The hotel is very nicely appointed, clean, and the staff are helpful. Just 3 blocks from the train station is a plus. However, there are no restaurants nearby other than the hotel's. And the hotel restaurant was the only negative we had. The food was uninspired, and room service pizza was worse.”

May 11, 2008 by Jonina from San Diego, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Clean and safety.
• No comment.

“The hotel staff is friendly, helpful, etc. Good quality of the hotel public spaces and facilities. The cleanliness of the hotel room, lobby, facilities, etc is very good.”

May 3, 2008 by Monica from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location and overall comfort of a 4 star hotel.
• I liked everything.

“The hotel was located just walking distance to central Copenhagen. It was just by the waterfront so you could go outside at night and have a drink and really enjoy the waterfront view.”

Mar 31, 2008 by Matt from Chelsea, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Marriott Copenhagen had outstanding service and was kept immaculately clean.
• The hotel restaurant was awful.

“Our stay at the Marriott Copenhagen was stellar from start to finish, even for this picky traveler. Easily forgiving rather loud-colored (green) floral carpeting in the room, and a shower that pooled instead of draining completely (perhaps unique to our room), it was a memorable stay. From the views out the window, the trademark comfort and linens, the punctilious service, and the well-appointed business center, to the lavish bathroom with tub and glassed-in shower, the ample self-serve breakfast and the pleasant staff, the experience was solid star-quality. It would have been perfect except for our experience at the hotel's only restaurant (the single option being surprisingly little to choose from, for a Marriott). The wait for a table was almost 15 minutes even though the restaurant seemed empty - the result of an unattended host station, no doubt. We should have known better right then, but without much choice we then had to sit through a menu with poor selection, promising food that just did not match its price when it actually came, and service that failed to deliver at all on multiple promises of more bread, among other things.”

Mar 25, 2008 by Ehab from Springfield Gardens, NY
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[5]

• Friendly staff.
• Location wasn't ideal.

“It is a nice quiet hotel with a nice view but a bit of a walk to get to the main shopping area of Copenhagen.”

Mar 23, 2008 by Allen from Arlington, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location-amenities-deluxe level services and food services.
• Nothing.

“Modern in keeping with Danish decor. Discrete with fantastic setting overlooking river on one side and city center on the other. Quiet with incredible beds and bathrooms.”

Mar 22, 2008 by Krishna from Arlington, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Friendly staff allowed early check-in.
• Overpriced restaurant, bar, and souvenir store.

“A great value for the money. The nice, friendly staff allowed us to check-in early. It's only a 10 minute walk to the train station and 15 minutes walk to Downtown and the main tourist attractions. The hotel is right on the water and has nice views, and the lobby is attractive and full of a great selection of international newspapers. As for negatives, I can say that the restaurant, bar, and souvenir store are incredibly overpriced. Also, there's nowhere else to eat or shop within less than a 10 minute walk.”

Mar 17, 2008 by Larry from Wasilla, AK
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[6]

• Wonderful atmosphere.
• Concierge was not up to par.

“Wonderful people and atmosphere. Walking into the lobby was a relaxing moment and I knew I did not have to worry about details. Staff was friendly like last time and remembered our last stay. Concierge was very friendly but not as effective as hoped.”

Mar 13, 2008 by Kevin from Newtown, PA
Overall Rating: 5
Cleanliness:[9] • Staff:[1] • Location:[3]

• It was very clean and the room was of good quality.
• The front desk staff did not know the idea of customer service.

“The front desk staff insisted that I pay $10 to get an internet card to prove to them that I had paid for a free breakfast, and said it was my responsibility to make their records correct. This was blatantly unacceptable and goes against every fiber of customer service. I would never recommend this hotel to anyone for this reason.”

Mar 4, 2008 by Rich from Wrentham, MA
Overall Rating: 1
Cleanliness:[9] • Staff:[10] • Location:[5]

• The staff.
• They charge for everything. Internet should be included for the rates they charge.

“I have stayed at many Marriotts. I have stayed at this one twice. I don't like being nickeled and dimed for every little thing and that is exactly what the do at the Marriot Copenhagen.”

Feb 20, 2008 by Larion from Woodburn, OR
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• Very nice people and super atmosphere.
• Nothing in the room decor matched anything else.

“Very nice hotel and we will be going back. I would very gladly recommend the hotel to friends and family. Wonderful atmosphere and I was glad to stay there. However, the rooms should be redecorated with consistency in design in mind.”

Jan 6, 2008 by Andreas from San Marcos, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Centrally located hotel with spacious, well appointed rooms and very comfortable beds. Terrific view of the Copenhagen Skyline.
• There was nothing not to like, except the $7 price tag on the coffee - which is average for Copenhagen.

“The hotel is very nicely appointed and very clean with very friendly and helpful staff, recruited from all of Europe, so everyone speaks English. The view over the Skyline from the upper levels is extraordinary (it makes sense to upgrade the room) and the beds are indeed extremely spacious and comfortable. The rooms are very spacious and of typical American design (resort style) with clean and generous bathrooms. The fitness facilities were well equipped and comfortable to use. The hotel is within short walking distance of the Central Railway Station and Tivoli Gardens (i.e. the City Center).”

Jan 4, 2008 by Kay from Seattle, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Front desk staff and concierge were wonderful, very helpful.
• Dining room staff was very slow, not service oriented.

“We were there over the holidays, the hotel was not full. It was beautiful, comfortable and clean. The staff was very pleasant and helpful except in the dining room. I would be wary of the congestion from cruises in the summer, but it would also be nice to be on the canal then.”

Dec 11, 2007 by Mr.Nik from Helsinki, SC
Overall Rating: 8
Cleanliness:[5] • Staff:[9] • Location:[7]

• The reception and the concierge.
• The hotel has a "speak English" policy but half of the staff cannot speak English.

“Great service and acceptable restaurant with slightly old fashioned but very luxurious rooms, Marriott style. The staff has clearly instructions to speak English but half of them cannot make themselves understandable neither speaks Natively. Very good breakfast and friendly staff overall.”

Dec 2, 2007 by Bergthora. from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The 10 pillows on my bed. The beautiful decoration. The colors. The friendly staff.
• I was not sure where to choose my food for my breakfast selection.

“Beautifully decorated in amicable colors with very friendly and helpful staff. Very well situated, near the city center and perfect for combining business meetings and leisure. I have already recommended this hotel to my business partners.”

Nov 2, 2007 by Roger from Frankfort, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very well maintained, gorgeous.
• Not within walking distance of downtown shopping.

“Excellent hotel, meticulously maintained. Very high quality, good location.”

Sep 23, 2007 by June from Cambridge, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Comfortable beds, earlier check in were provided.
• Mini bar on sensor.

“Stayed 2 nights pre cruise & 1 night post cruise. All hotel employees treated us very well. Copenhagen is such an expensive city for shopping and dining. We did eat in town at 3 exceptional restaurants so did not try the Marriott's restaurant. Taxis are easy to get at the Marriott for the ride to the pier and the airport. We appreciated being able to use the business centre to check in and print off our boarding passes (at a cost) to use the internet. Very handy. The beds are very comfortable, rooms are large and the bathroom has all the amenities you need.”

Sep 4, 2007 by Pamela from Salina, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location too many things.
• I thought the breakfast was to be included in the room price.

“Very nice place to stay. The staff was helpful in the business center.”

Sep 1, 2007 by Joan from Charlottesville, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Friendly staff who all spoke excellent English.
• Housekeeping left open the windows in our room. We were on the 7th floor and we complained about the traffic noise, but didn't realize the window was.

“Lovely hotel, friendly and helpful staff. Location a bit far from central Copenhagen.”

Aug 27, 2007 by Craig from Mcallent, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was within walking distance to central Copenhagen.
• Price was very high.

“Price was high due to dollar but is worth the price. Very close to train station and central Copenhagen.”

Aug 23, 2007 by Morris from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Spacious well appointed rooms with air conditioning and fabulous bedding and linens.
• We could not get our room for many hours after our arrival but we arrived very early; 10:30 am. Could have has more local fish choices on its breakfast.

“Excellent hotel in every respect.”

Jul 14, 2007 by C from Pleasant Hill, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Convenient to Tivoli and the central train station.
• Surrounding area at night very quiet with empty lots.

“The hotel was conveniently located to the Central train station and Tivoli. Quiet waterfront location.”

Jul 11, 2007 by Scott from Long Island City, NY
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[4]

• Big hotel rooms and friendly staff.
• Ugly decor (totally unsuitable for any 4 star hotels) and inconvenient location.

“I expected something much nicer. This is a sterile business hotel with lots of space in the rooms, but they honestly couldn't be uglier (everything is red green and orange, nothing is modern). I found the room so ugly that I couldn't bear to spend any time in it.”

Jul 7, 2007 by Johnpaul C. from Berkeley, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• Large rooms and nice beds.
• A bit sterile.

“Not much for the young or hip. Mostly older cruise passengers and airline employees.”

Jun 19, 2007 by Ian M. from New York, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[2]

• Comfy bed, friendly staffs.
• Our room not done for one day; cleaning lady didn't come back later after we turned her down 'cause we were still in bed. Internet cost a lot!

“Pretty much good experience; but the location is not convenient to the main attractions. And there are no dining options beside the hotel at all; but then the dining in the hotel costs quite a bit.”

Jun 7, 2007 by Norma from Cumming, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Liked the friendliness of the staff and cleanliness.
• Restaurants do not provide enough variety of food, both in price and substance.

“We enjoyed our stay at the Marriott in Copenhagen. It is a very nice hotel and the staff was friendly and helpful. The location almost necessitates eating at the hotel unless you want to walk several blocks. Having a mid-range restaurant in the hotel would be helpful.”

Jun 5, 2007 by Ruth from Bridgewater, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Spacious, very nicely maintained rooms.
• Using the internet was very expensive.

“Spacious, very nicely decorated rooms, with a view of Tivoli on one side and the river from the other side. Extras were expensive.”

Jun 2, 2007 by Loved C. from Brooklyn, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[6]

• Great customer service, good location (10-15 min walk to center), provide good bicycles for rent, very comfortable bed & sheets. Totally satisfied.
• Very expensive phone calls, even local. Got charged for snack bar even though didn't use it. Not totally central: 10-15 min walk to center.

“I expected this hotel to be more centrally located, because it is located on the water. It turned out to be slightly off-center, in a quieter area but still totally walk able (10-15 minutes slow walk) to the center, which is Stronger. In all fairness, the Tivoli is right there, and so is the Glitter Museum, both of which are on the list of top 10 things to see in Copenhagen. Overall, I was very pleased with my stay here. The bed was very comfortable; the shower water pressure was super. I really can't complain about anything at all, except that they charge ridiculous rates for phone calls. This was a shock because they don't have public telephones in Copenhagen, only "private" (owned by Tulia), which have to be used with a special pre-paid card with a chip. Or even better, use your cell phone. I loved the fact that they provided helpful brochures about Copenhagen in the lobby with all sorts of very useful info. I loved the fact that you can rent bicycles from them, at any time you want ($20/day). You can lock your bike if you want to "park" it somewhere in the city. It's very safe to leave the bikes around the city on the street. We didn't have a problem. You can rent bikes for cheaper elsewhere, but I just love the convenience. The bikes are very good quality and are just a pleasure to use for exploring Copenhagen. I thought this was such an amazing convenience for their guests that should be advertised more. Very pleased. Highly recommend and would come back here again.”

May 6, 2007 by Charlie from Cypress, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel is next to the water canal and has a good view and it is very close to everything.
• I had to sacrifice being in a smoking room so I could have a view of the water canal.

“I was very pleased with the Marriott. The room was very comfortable and quiet. The staff was friendly and answered my questions when I had one. They even provided me with an adapter (they use 220v) so I could connect my laptop. Getting a taxi was as easy as stepping outside the hotel. There is always one waiting outside. And the nice thing about this hotel is that everything is close by (5 minute walk to Tivoli gardens, downtown, train station etc.) Overall I recommend this hotel.”

May 1, 2007 by Matthew from Portland, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Beautiful rooms, beds, convenient location.
• No free internet access, high-priced restaurant, mini-bar charges are instantaneous.

“A very nice, upscale hotel on the edge of downtown Copenhagen. Very convenient to Tivoli Gardens and the main square, fairly close to the pedestrian streets. Rooms are very comfortable and afford excellent views on either side of the hotel. Bed was excellent. Staff was very pleasant too.”

Mar 26, 2007 by Arlette from Sarasota, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Room amenities.
• Computer was down during check in and the process was cumbersome.

“Hotel is well located along the river and rooms and beds are excellent.”

Jan 8, 2007 by Malgorzata from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, and clean.

“Located in the center by the water, small but comfortable rooms, very clean, staff very kind, though bar kind of expensive.”

1 of 1 people found this review helpful.

Dec 29, 2006 by Klista from Trophy Club, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great comfortable beds.
• Interest access was about 25.00us per day.

“This hotel is beautiful. The rooms are large for European hotels which were a delight after staying in small rooms for over a month. Great beds.”

1 of 1 people found this review helpful.

Sep 28, 2006 by Sandy M. from Winnipeg, MB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean & secure hotel.
• The price of the parking.

“The hotel was in a good location. The rooms were clean & in very good shape. The beds were extremely comfortable. The breakfast buffet was very expensive (Approx $25 US) but it was excellent. Great hotel to stay at.”

Aug 28, 2006 by Millie &. from Silverdale, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They met all our expectations and gave us all our preferences. Very helpful staff.
• No swimming pool on the premises and no coffee maker in room.

“We went to Copenhagen to celebrate our 3oth wedding anniversary and had an excellent time. The hotel is right on the water and only a 10 minute walk to center for shopping, sightseeing, etc. The staff were friendly, very helpful and service oriented and spoke English. The hotel was immaculate and very comfortable to stay in. They met all our preferences.”

Aug 27, 2006 by Mike from Patchogue, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beautiful room -- nightly fireworks show from Tivoli.
• A little distant from the main city- but an easy walk.

“Excellent hotel in a fantastic city. Room is traditionally Marriott with firm beds and fluffy pillows. Room was clean and neat. Large, comfortable bathroom with plenty of free space. Concierge was most helpful and made excellent recommendations. ”

Aug 15, 2006 by Jude from Williamsburg, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Most comfortable king bed you can find in Copenhagen. Centrally Located in the city. PERFECT!
• Breakfast wasn't free.

“Most comfortable king bed you can find in Copenhagen. Centrally Located in the city. PERFECT!”

1 of 1 people found this review helpful.

Aug 14, 2006 by Oleg from Tucson, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The service was excellent, bed was very comfortable.
• We were accidentally charged for a breakfast that we did not order.

“The hotel is located within walking distance of the train station and downtown. The bed was incredibly soft and comfortable, and the staff were friendly and accommodating. Upon check-out, we found out that we'd been charged for breakfast at their restaurant. They quickly took care of the problem.”

Aug 13, 2006 by Todd from Danville, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Right on the water-bus route, wonderful location in quiet area. Five minutes to Tivoli/Central Station, 2 stops to Nyhavn.
• Only one bus-line serves the hotel (route 66) but easy walk to central station to get them all.

“Very clean, modern. Excellent breakfast for 120 Kroner (about #12) with wonderful salmon, herring, breads, fruit, juices, teas, coffee, and cereals. Nice patio area for viewing the water and very quiet location.”

Aug 8, 2006 by Jamie from Royal Oak, MI
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[9]

• Good location.
• Expensive Breakfast.

“Feels like an American Hotel.”

Aug 4, 2006 by Mary from Eighty Four, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The marble bathroom with the longer than average tub.
• Nothing!

“This hotel was like walking into paradise after a long 9 hour overnight flight. The marble bathroom, comfy bed and pillows, friendly staff, and various amenities were wonderful. We had dinner in the restaurant and the food was excellent! We would highly recommend this hotel to anyone.”

Jul 30, 2006 by Hang C. from Krokstadelva, HI
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• First class.
• Poor breakfast.

“Nice hotel, friendly staffs, poor breakfast buffet and for high price.”

Jul 28, 2006 by Beth from Monroe, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Exceptional room, beautiful view.
• Overpriced restaurant.

“We got this hotel for $87.00, and thought it as an excellent bargain. Absolutely beautiful room and view. The patio on the water is relaxing and cool, with an amazing view, the restaurant is extremely overpriced, but just getting a beer, and enjoying the air is beautiful.”

Jul 23, 2006 by Cecilia from Burnaby, BC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location, very clean, staff is friendly and serve good breakfast.
• I cannot think of anything.

“This is a 5* hotel, very clean and the rooms are big with very comfortable beds, right by the river with excellent view. I hope to get the same hotel if I visit this city again.”