User Reviews for The Westin Regina Resort

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Sep 10, 2006 by Jessica from Franklin, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• The staff was very friendly and helpful.
• The beach area was under construction, so it was not very scenic.

“Overall, the stay was good. The beach area was under construction, so it was not very scenic. However, when all of it is finished, I am sure it will be lovely. The staff was friendly and the heavenly beds were quite nice.”

Sep 6, 2006 by Kristen from San Francisco, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[5]

• Staff was extremely helpful and assisted with our lost baggage. They recommended good restaurants. Beds were nice. Located near good snorkeling.
• It was far away from downtown. Extremely expensive for drinks/food. Everything costs extra - tennis courts, breakfast, water. Lots of construction.

“The rooms were nice, look basically the same as the photos online. There were plenty of chairs by the pool and beach. The pool was very warm (almost too hot), but there were no Jacuzzi's open. The quality of the sand on the beach near the hotel was very bad - hurt our feet to walk around. They are rebuilding the beach due to the hurricane and it's far from completed. The view was obstructed by all the construction. We were disappointed that everything was extremely overpriced (breakfast was $240 pesos) so we had to leave the hotel to eat every meal. The food we did order wasn't that great either. The staff was very helpful. The airline lost our luggage and the ladies dealt with the airport and got everything delivered to us. They also recommended neat places to eat in downtown Cancun. The bus ride to bars/clubs was about 25 minutes (and we were in low season) and to downtown it was about 40 minutes. A bit far away from the life for us. The best part was the proximity to good snorkeling. We found a great cove south of the hotel that we could walk to and had a great time. The gym was nice, but open limited hours. Pools also close at 7PM, too early. Problem was that it was the first stop in the shuttle from the airport. The worst part overall was definitely the beach, hence why you can get a cheap rate but it may not be worth it for the crappy sand... find a cheaper hotel closer to downtown with better sand. We didn't really take advantage of the "5 star" amenities anyways.”

4 of 4 people found this review helpful.