User Reviews for Courtyard by Marriott Amsterdam Airport

Research User Reviews for Courtyard by Marriott Amsterdam Airport (1-20 of 58)

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May 8, 2009 by Maria from Apo,AE
Overall Rating: 8

• Very friendly staff.
• Not a convenient location.

“Very hard to find when we were checking in because the new address is nowhere to be found. The hotel shuttle only runs every hour to the airport during weekends. The restaurant does not serve lunch and it's very expensive. No WiFi access in the room. But the hotel staff is very helpful and very friendly.”

Nov 21, 2008 by John from La Canada,CA
Overall Rating: 7

• The room was perfect. Great and loved it.
• The location was very far and there was no cheap transport to the city or airport.

“Hotel is great. But it is way too far from the city and the subway the airport etc.
I had to pay for shuttle rides and wait until the shuttle was ready to go every time
I went anywhere.”

Jun 28, 2008 by Joseph from Carteret, NJ
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[5]

• It met my needs.
• Too far from anything.

“Don't want to.”

Jun 2, 2008 by Adam from Burlington, ON CA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[3]

• Nice rooms.
• It was so far away from everything. Shuttle cost 7 euros one way just to the airport, which cost more money.

“A nice hotel, in the middle of nowhere.”

May 11, 2008 by Bill
Overall Rating: 8

• Telephone did not work for three days.

“I thought the hotel was accessible to the train line at Schipol via a free shuttle, however each day we wanted to take the shuttle to the airport it cost about $10.50 per person - for a 5 minute trip.”

Apr 19, 2008 by Dean F. from West Linn, OR
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Close to trains. Free Wi-Fi, no phone or lift. No frills, okay bed.

“I was traveling alone on business, on my dime. Needed Internet, a decent bed, a desk, and a decent price. This hotel was 2 blocks from Gare de Lyon and just over the river from Gare Austlitz - perfect location. The bathroom was fine for me but would never do for my wife - too small with no counter space. Quiet block and rooms. I will probably stay again. Ask for a lower room to get better Wi-Fi signal strength.”

Apr 17, 2008 by Janet from Silver Spring, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hospitality was first rate and it gave you a chance to meet local people.
• The bed was not entirely comfortable.

“We really enjoyed staying with guests. We only wanted a charming place that would be near our daughter but we gained two new friends and some wonderful experiences and referrals. The breakfasts were great and we were given extra to make a lunch for later. Fresh baked goods were a yummy highlight. This B&B is near the Liberation Museum, hiking, and golf.”

Mar 29, 2008 by James from Bloomfield Hills, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• Nice basic, business hotel for airport area.
• It was a long way from the airport.

“This hotel is fine for travelers using the airport, but not convenient for tourists unless you are driving a car. The airport shuttle can be inconvenient, it operates on a strict schedule at it is a long way from the airport. You should also be careful about shuttle fees. Yes, shuttle fees! It is free to take the shuttle from the airport to the hotel, but the cost is EUR7 per person to go from the hotel to Schipol. That's OK for a business traveler, but a nasty surprise for a family of 4 using the airport. Be careful!”

Mar 27, 2008 by Virginia from Atlanta, GA
Overall Rating: 4
Cleanliness:[7] • Staff:[8] • Location:[1]

• Clean.
• Location. The actual travel by car is not 7 Km from the airport.

“Unless you have you have a car, I would not recommend this hotel. Public transportation is not easily available. Shuttle transportation from hotel to airport to take the train is too expensive 7 Euros per person.”

Feb 2, 2008 by Daniel from Ann Arbor, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[3]

• Clean, beautiful and nice staff.
• It's not really in the airport area!

“The hotel was good. I even felt that the person on the other end of the line wasn't even listening to me. I had to ask him a couple of times "are you there?" And it took him a few seconds to respond. I found language but not communication with your customer's representative.”

Nov 26, 2007 by Paulette from Portland, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• They upgraded us to a small suite very nice even though we basically just slept there!
• It wasn't as close to airport as I expected.

“The hotel was very nice. Only wish we were able to have spent more time there. We were just between flights on our way home to the US.”

Nov 10, 2007 by Rosalie from San Rafael, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[5]

• The courteous staff & smoking room did not smell bad.
• Had to pay for internet connection in the business center.

“The room was very clean and comfortable. The buffet breakfast was good put a little pricy. Charging for internet connection in the business center is an insult.”

Nov 7, 2007 by Vikas from Fremont, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• A good hotel with friendly staff.
• The location is far from Amsterdam city.

“The hotel is situated a bit far from Amsterdam city (it takes about 45 minutes in total to travel via public transport) but very near to the Schiphol airport. The location is good if you want to have a change from hustle bustle of a city location. Theres a huge lake at the backside and is very calm all around. For reaching the hotel, you can take a train to Schiphol airport and then either take a taxi (which are a big rip-off) or take the 300 number bus and get down at Overbos. Repeat for going to Amsterdam central. The hotel has good facilities and has a free shuttle service from airport to the hotel. It would have been great if they could have free shuttles to the airport too. All in all, a very good hotel to stay in.”

Nov 1, 2007 by Ken from Kenai, AK
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Quiet neighborhood with nice park nearby.
• Expensive food in hotel restaurant.

“Good neighborhood, but somewhat isolated from shopping/restaurants, etc.”

Oct 25, 2007 by Micha from Baltimore, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Pleasant. Good for overnight stay.
• They charge for shuttle to the airport.

“NA.”

Oct 15, 2007 by John from Roseville, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Quality of property overall.
• Location. Seemed to be far from everything.

“Good airport location.”

Oct 9, 2007 by Rashid from Mississauga, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Nice neat & clean hotel not far from airport.
• Hardly any restaurants.

“A nice well maintained hotel not very far from the airport. Rooms were nicely furnished & up-to-date. Good restaurants were something lacking.”

Oct 4, 2007 by Herbert from Lindsay, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Location.
• Hard to find.

“12.5 euros for parking and 7.00 euros for the shuttle plus 17.5 euros are a little bit too much, especially for seniors.”

Sep 20, 2007 by Paul from Bomanville, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The hotel was well above the 3 star rating it had.
• You had to pay for the internet if you didn't have a laptop but the hotel Boucher said there were two pc at that you could use.

“Very nice clean classy looking hotel free shuttle from the airport was a great plus I am sure to stay there again if Im in the area.”

Sep 8, 2007 by John from Dearborn, MI
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[2]

• Marriott Courtyard reliability, free Wi-Fi access.
• Too far from airport.

“This hotel is named "Amsterdam Airport" and yet it is 20 min. away by van. The hotel provided free shuttle from airport but charges for rides to the airport. I expected a true airport location.”

Aug 31, 2007 by Gregg from Mitchell, SD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Room amenities.
• Getting to the hotel - easy to find, hard to get to.

“Not really close to the airport, and while it had a restaurant in the hotel, and 3 others right next door (2 of which were not open on Mon-Wed), the food options were not great, even with personal transportation. Without transportation, it was quite isolated. Shuttle bus ran every 20 min, but was only free from the airport to the hotel, and charged EUR 7.00 per person (EUR 6.00 pp for 3 or more) to return to the airport (EUR $30.00 for our family of 5 was way too expensive - they should charge by the room - we were all going the same place, and it felt like we were being taken advantage of, with the lack of options). Amenities were great, and we really enjoyed our stay, and were pleased with the room and hotel. We were a little disappointed with some of the peripheral options and charges.”

Jul 6, 2007 by Jeffrey from Kansas City, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Its staff competence.
• Its distance from activity.

“Its rare that Ive paid so little for so much in Holland.”

Jun 29, 2007 by Gregory from Waianae, HI
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• Hotel personnel operate smoothly as a team!
• Seems rather remote for a hotel located near the airport and the shuttle is expensive.

“Overall, this hotel is a nice alternative for any business traveler especially when contrasted to expensive hotels.”

Jun 5, 2007 by Paul from Norwood, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Fitness room and free internet.
• Telephone charges were ridicules.

“This is the 5th time at the hotel. Very good for business travelers. Big TV with music, restaurant next door is very nice. Fitness room is good.”

May 24, 2007 by Pradip from Garland, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Clean facilities and excellent customer service.
• Airport is far from the airport. They need to improve their shuttle service (frequency, size of shuttle and longer hours of service).

“Very clean facilities with the required amenities offered. Hotel staff is very friendly and customer service oriented. Difficult to reach the hotel as it is a good 15 minutes drive from the airport and the shuttle service frequency is not adequate.”

May 7, 2007 by Phil from Grand Prairie, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• Quiet, clean, gave us requested non-smoking room, on the edge of a beautiful park.
• With nearby restaurants closed, essentially limited us to eating in hotel.

“Very nice hotel located on the edge of a beautiful park. About twenty minute drive from airport. Location is such that without transportation one has an extremely limited selection of places to eat. Reservation charge for return to airport on hotel shuttle costs 7 euros for one person, 13 euros for two. There are frequent, free, shuttle pick-ups at airport to get to hotel. One way taxi charge is said to be 25 euros.”

Apr 25, 2007 by Jerry from Cupertino, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[5]

• Got a free upgrade due to late arrival and hotel being sold out.
• Labeled airport hotel, yet charged money to shuttle to the airport.

“Got a free upgrade to a family suite. Very nice and clean with free internet. Excellent! Hotel shuttle was a joke. It's labeled an airport hotel, yet the shuttle departed every 30 min and charged 13 euros for the two including a child.”

1 of 1 people found this review helpful.

Apr 24, 2007 by Umer from Oakville, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• The staff was very cooperative. They kept our luggage for free for a period of 12 days and we toured Europe in between.
• They charge a fees for the shuttle where as other hotels have free shuttle service.

“Courtyard by Marriott was by far the best hotel experience me and my wife had in Europe. The rooms were very nice and the wash rooms were very modern. They provide you with free internet which is such a big plus which you cannot even find in big four star Names in Paris and Rome. Location is near the airport and airport is 15 mines train ride from the city centre which is something to think about for a leisure traveler.”

1 of 1 people found this review helpful.

Apr 12, 2007 by Marybeth from Sparrowbush, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Convenient to/from airport, able to rent bikes at hotel, gorgeous lake and scenic area in back of hotel.
• Not very convenient if you plan on going into Amsterdam to sightsee; no computer room; steep fee for shuttle bus service to/from airport.

“Beautiful hotel. Convenient to airport, not too convenient if you are planning on going into Amsterdam for sightseeing. (We were just returning to Amsterdam for a one night stay before flying back to the States) There was a charge for the shuttle service, that we were not made aware of and it was rather steep. The staff was friendly and reliable. Our room (s) were big and pristine. We stayed in a family room which was two rooms - one smaller (decent sized) room with two twin beds off of the main room which had two queen beds. The kids loved it! We were able to rent bikes at hotel and went for a long bike ride back behind the hotel where there is a big lake and several playground areas for children. The ride was amazing - unbelievably scenic and picturesque. It was a fabulous way to end our trip to Amsterdam!”

Jan 7, 2007 by Stephanie
Overall Rating: 4

“The shuttle bus was not convenient - we had to hire a taxi to take us back to the airport - in total it was $80 in taxi fees. The shower in our bathroom was filthy with mildew. The staff was not knowledgeable about anything in the are.”

Oct 30, 2006 by Gregory from Waianae, HI
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• The staff, specifically Karen, was excellent!
• Charges for shuttle to and from airport.

“This is not our first time at the Courtyard and hopefully it's not our last. The hotel staff is amazingly helpful, friendly, and courteous!”

Jul 22, 2006 by Nino from Auburn, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Lots of information about the area. Helpful staff.
• Nearby Restaurant selection was somewhat limited. No pool.

“Top Quality hotel offering good business amenities. A bit off the beaten track, but has excellent access to walking trails and public park for beach bathing.”

Jul 4, 2006 by Brad from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Super clean hotel in great location near Harlem, Amsterdam and Schipol Airport.
• Infrequent shuttle service from the airport but the bus is available.

“Great hotel with a friendly staff. After stays in hotels in Prague, Budapest, Copenhagen and Berlin the Courtyard was heaven in comparison. Really clean, large rooms near a large park with a lake and a beach. Harlem is a short bus ride and Amsterdam is a twenty minute train ride. Adjacent to the hotel is a conference center with bars, bowling and restaurants.”

Jun 28, 2006 by Robert from Roanoke, VA
Overall Rating: 3
Cleanliness:[10] • Staff:[2] • Location:[1]

• Clean. Big room.
• NOT near the airport. Staff apathetic to airport access needs.

“The location of the hotel "Near Schipol airport". It wasn't even close (15 km?). Worse yet, the shuttle was not free (in one direction) and only ran once an hour. On the morning of our departure, we almost missed our flight due to the staff's inability to provide timely shuttle service or get us a taxi. We finally ended up walking several blocks to a bus stop and taking a local (multi-stop) bus to the airport -- with all our luggage. The staff should have been more helpful or at least warned us the night before that we'd be responsible for our own transportation to the airport in the morning. And based on the lobby full of other long-waiting travelers, we weren't alone.”

1 of 1 people found this review helpful.

Jun 12, 2006 by Devesh from Beverly Hills, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[7]

• Very nice quiet rooms.
• Disorganized staff especially for breakfast.

“Convenient location near airport. Beware parking is extra.”

Jun 5, 2006 by Nicole from Suisun City, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[4]

• Beautiful park location by recreational lake and walking paths.
• Too far from airport, this was not disclosed. Unacceptable night crew.

“Typical well kept attractive Courtyard Marriott in remote but gorgeous location. Nice though somewhat bare rooms. OK beds, have had more comfy. Major problem with shuttle: 7 seats running 20 to 40 minutes apart depending on time of day, alternative local bus... Not advised that there was a 7 Euro shuttle fee. Night shift is the pits. Room was not cleaned due to someone having hung a privacy sign on our door. At 11pm we waited 45min for service, and then were only given new towels, no implements, clean glasses, coffee supplies etc.. Day time phone calls were immediately transferred to us, night calls were either routed to reservations, or put on hold and never answered. Same night shift had us at the door at midnight unable to enter the building with our door key-card as instructed. It took several of us pounding of windows to get someone to finally let us in. No apology...”

May 19, 2006 by Stephen from Albany, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• OK, the breakfasts were pretty expensive.

“The hotel is next to a cool bowling alley, also a park with a lake. We got a special deal on a combo of breakfast/Internet time and welcome cocktail. The room was great - comfy bed and pillows, all the amenities, wonderful view.”

Apr 25, 2006 by Quek from Irving, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[6]

• It had been awesome holiday.
• Shuttle bus service requires a payment and it operate from the bus bay differ from the common hotel shuttle bay causing some confusion.

“The hotel window overlook a nice scenic view over the park. Good recommendation for honeymooners. For good Chinese food, head for the Golden Tower.”

Apr 23, 2006 by Elton from Blowing Rock, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Front desk very helpful, with transportation questions, other information.
• Too far from central city of Amsterdam, but transportation was nearby.

“We liked the cleanliness, the friendly helpful staff, the comforts. The restaurant was VERY expensive for breakfast. Recommend taking public bus to Amsmeer pleasant way to see this part of the suburbs.”

Apr 18, 2006 by Tracy from Slidell, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great location for airport stay - event center is a lot of fun, clean and great bathroom.
• Expensive to dine and play at event center.

“Great staff, clean well appointed rooms, close to airport, nice park nearby.”

Apr 13, 2006 by Tom from Sparta, WI
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[4]

• The amenities & class are second to none!
• The airport shuttle is only free from airport to hotel; you have to pay to return to the airport.

“The hotel is situated close to dining and shopping facilities, and it's not far from the airport. The rooms are very nice! The staff is very friendly and helpful.”

Mar 31, 2006 by Diane from Houston, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[6]

• Size, cleanliness of room. Staff were great!
• Distance or transportation to airport and Amsterdam.

“Large, very clean rooms, friendly, very helpful staff, great breakfasts, superb bathtub and hot water. Great tub and separate shower worked very well! Now that we understand transportation systems we could stay there for the price. ”

Mar 25, 2006 by Alistair from Henderson, NV
Overall Rating: 4
Cleanliness:[8] • Staff:[4] • Location:[7]

• Beds were comfortable.
• Service attitude was bad.

“Close to the airport, clean, rooms were a good size. Amenities such as WiFi access but they did a bad job of explaining access then overcharged seriously if you used there equipment because no one could explain access. Ordering cabs or requesting other information staff were not particularly interested in helping. Rooms were booked months in advance but no effort to put the rooms close together.”

Mar 23, 2006 by Shea from Cypress, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• The room was large and very clean. The staff was friendly.
• Even though it was an Airport hotel, it was still about 10 to 15 minutes away from the airport.

“The hotel was clean and nice and the staff was friendly. The only drawback was that it was about 10 to 15 minutes from the airport and there was very few shops and restaurants near. Other than that, it was a nice place to stay.”

Mar 19, 2006 by Marilyn from Stockton, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[1]

• This hotel has an exercise room just like any hotel, however, it has sauna.
• Secluded area, far from the center and airport and promo sounds too good to be true.

“The hotel location is not good, it is in a secluded area. The hotel is only for any type of business matters. For leisure travelers, it could still be good if the price is right to compliment the taxi fares or any type of commute for travelers. The promotion they are running (the unlimited pay TV and internet access in their business center) for a big savings was really a huge joke. The pay TV wasn't accessible during the time that I paid for, and the internet server was down. The breakfast was just okay, which was the only thing somewhat good I got from the promo. I paid the promo for nothing, basically.”

Mar 16, 2006 by Steve from Muscatine, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly staff, gave us maps of the location, nice room.
• Location could be a problem for some, nearby bus plus hotel shuttle helps.

“Overall a good buy for the Amsterdam area. Pleasant and clean. Near Harlem for that side trip. One girl at front desk was warm and helpful, a great person to work with.”

Dec 7, 2005 by Jim from Gresham, OR
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[8]

• Exceptionally clean and quiet.
• It is a bit isolated.

“Staying at the Courtyard by Marriott hotel requires some extra thought towards local transportation due to its distance from both the airport and downtown Amsterdam. On the other hand, learning to use the public transportation system in the Netherlands train, tram, subway and bus, will only add to your travel experience in Europe.”

Oct 6, 2005 by Dick from Arlington, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• High Quality Hotel, Friendly Staff.
• Restaurants on a weekend not open, next door available.

“Hotel is primarily for business people, so on weekends, no restaurants in hotel were functioning. Nice, pleasant hotel, pleasant staff.”

Jul 25, 2005 by Meera from Anchorage, AK
Overall Rating: 5
Cleanliness:[9] • Staff:[4] • Location:[8]

• The rooms were very clean and tastefully furnished
• No coffee/tea in room and the shuttle was not free despite it being an airport hotel

“A very nice property although the amenities do not match up to US travelers' expectations. Everything imaginable is charged for and even the 'high speed Internet' provided in their business area must be paid for at the rate of EUR 5 for 30 minutes!”

Jul 19, 2005 by Jennifer from Kalamazoo, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Very friendly staff, good rate
• It was hard to find

“We didn't spend a lot of time in the hotel, but it met all of our needs, we had a special request for a crib and it was delivered within 15 minutes, staff were very friendly. ”