User Reviews for Holiday Inn Silom Bangkok

Research User Reviews for Holiday Inn Silom Bangkok (1-20 of 57)

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Sep 21, 2009 by Drew from San Diego,CA
Overall Rating: 7

• Staff was very attentive! Very helpful. Not intimidating to approach.
• Location was far from tourist spots.

“Great hotel, very helpful, had every hotel expected amenity. Location was far from all our tourist spots we wanted to visit. However, cabs are fairly cheap anyway.”

Aug 17, 2009 by Pat from Pahrump,NV
Overall Rating: 8

• Infant crib and linen provided at no additional charge.
• Difficult to plan for unexpected additional service fees.

“Good quality, upscale hotel in good location. Pleasant, friendly staff. Expect to pay high service fees for internet, laundry and other services.”

Mar 10, 2009 by Glenn from Toronto,Canada
Overall Rating: 6

• Clean, good location.
• $50 was stolen from our wallet that we forgot to put in the safe.

“Overall good experience. Good location, close to SkyTrain. Clean Rooms although we stayed in an area of the hotel that was not as updated as the lobby and newer tower. Close to river.”

Sep 4, 2008 by Dan
Overall Rating: 9

“Great location, amenities and service!”

Aug 25, 2008 by Erika from Calgary, AB CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• This hotel did not discriminate against our group of young travelers. We experienced exceptional service and thoroughly enjoyed our stay!
• The location seemed a little far from the center of town and the airport. Also, a free airport shuttle was not provided.

“This hotel was exceptional. The facilities were beautiful, the service was great, everything far exceeded our expectations. The hotel is a little far from the main tourist attractions however, for the superior quality of stay, it is worth the extra taxi fare.”

Jul 26, 2008 by Edward from Scottsdale, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I did live the room and the area.
• The bathroom could be updated.

“Over all I really did enjoy the hotel the staff and the area. Hotel is only a short BTS train ride away from everything you need to do and see in Bangkok. I will go to this hotel.”

May 11, 2008 by Ravi from Melbourne AU
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Real value for money, great location, spacious rooms, easy access to all places, friendly staff, its got all.
• None.

“It is my second time at this hotel. It's real value for money. Great location, spacious rooms, easy access to all places, especially shopping. Friendly staff. It's got all. I will go back to stay in Holiday Inn any day.”

May 6, 2008 by Ky from Woodbridge, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• This hotel is in good location, centre of Bangkok, services are excellent, and our kids like to stay in Holiday Inn.
• The foods are very expense.

“In general, Holiday Inn located in Silom is very attractive location. Services at the hotel met the international standard if compared to Holiday Inn in the US. People are very nice, foods are very tasty, and however, price of foods is expensive.”

May 5, 2008 by Jonah from Brooklyn, NY
Overall Rating: 5
Cleanliness:[4] • Staff:[10] • Location:[4]

• Poor I would have liked to be at Marriott.

“Have back pain from sleeping in this hotel. Now I have to go to the Doctor.”

Apr 9, 2008 by Daphne from Los Angeles, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[3] • Location:[5]

• Nice lobby.
• Incompetent staff.

“Despite being a 4-star hotel, Holiday Inn Silom certainly did not live up to its reputation. The staff although friendly, were largely incompetent and unable to converse in English. We had an intrusion into our room at 12 midnight by a housekeeping staff which was a shock to us. Never has this happened to us in a 4-star hotel before. When confronted, the staff denied and the manager even insinuated that we were lying about the incident. Overall, we had a terrible experience and we will definitely NOT recommend this hotel to anyone. Not unless you welcome unexpected visitors in the middle of the night.”

Feb 16, 2008 by Sophia
Overall Rating: 10

• Just great!

“Excellent location, great room with ultra modern design and a lot of nice extras, super excellent value for the money!”

Jan 7, 2008 by Helen. from New Your, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, helpful personnel.
• Nothing, really - very good experience

“Very conveniently located near the skyline train stop. Nice rooms and bathrooms. Good restaurants and bar on the premises. Very nice swimming pool and gym with sauna. A very good experience altogether.”

Dec 2, 2007 by Zeb H. from Tempe, AZ
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[6]

• Standard clean hotel with decent location.
• Nothing special or fancy about this hotel but certainly a nice solid place to stay for a night or two.

“You can expect very good service and a clean room, but nothing truly special about this hotel.”

Oct 26, 2007 by Jennifer from Indianola, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Better than us holiday inns, good location.
• Not exactly a 4 star hotel. Bathrooms too small, cold not adjust room temp., gym, pool not very nice.

“Hotel is a lot better than stateside holiday inns, good location for business travelers not so good if you are in Bangkok for the nightlife. One more note; hotel is hideous when viewed from the outside.”

Sep 30, 2007 by Mordechai B. from Fredensborg GB
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[6]

• The hotel is too expensive, not incl. BRF, tax, internet.
• My total price was so expensive, the hotel ask me to pay for every thing as tax, BRF, internet.

“This hotel is nice, good food good location, but with the total price you can get much better hotel, much better location and much better service.”

Jul 5, 2007 by Miguel from Dublin, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• The restaurant quality.
• The outrageous internet charges (almost $20/hr).

“This property has gone through some renovation over the past few years. The improvements are particularly felt in the public areas, and the new restaurant "The Brasserie" is a great beneficiary. Excellent food with an incredible variety of items for all three meals. The rooms, but particularly the health club, could benefit from a similar renovation. One of the few cons, the outrageous internet charges that are close to $20.00/hr, with only an option of 15mn for B275 or 24/hrs for B790. Thus, for longer stays I prefer to stay a other properties in town. This last stay, I arrived before 6am and was given the keys to my room on the spot at no extra charge and without having to beg. Excellent service!”

Jun 10, 2007 by Hansen from Mesa, AZ
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[7]

• Had problems with the hotel and staff; but Choy the duty manager was very good at resolving them and making the stay okay.
• Room is horrible; old and outdated stained; construction etc.

“Good Location; outdated and worn rooms; staff not as friendly as most in Thailand. Construction going on making noise. Choy the duty manager makes the Hotel okay; he solved my problems with the noise via room change; and other problems with guests and staff. Choy is the best. Without him I would not stay here again.”

May 18, 2007 by Michael from Navasota, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Staff was attentive and made you feel welcome.
• Construction repair in daytime made noise levels inconvenient.

“Good service for area and location. Staff was excellent and attentive, but did not have some conveniences in room such as iron or hair drier. But overall good experience.”

May 12, 2007 by Walter from Vancouver, BC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was good, good staff an service.
• Can't say that there was anything I didn't like.

“This hotel is beginning to show its age (about 15 years) but that does not detract from the quality of the accommodation. It is well looked after and was an excellent place to say in downtown Bangkok.”

Mar 15, 2007 by Peter from Herzlia, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very friendly staff.
• Carpets need to be changed.

“Location is excellent. Staff is friendly. Room needs some renovating.”

Mar 13, 2007 by Young from Sayreville, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location was convenient.

“If anyone want to travel to Bangkok, you should go for hotels that serves free breakfast.”

Feb 27, 2007 by James from Valencia, CA
Overall Rating: 4
Cleanliness:[7] • Staff:[8] • Location:[3]

• Staff helpful and friendly.
• The lower priced rooms are dreadful and dirty.

“If you stay in the executive tower of this hotel, you'll be alright. Any other room, you'll be miserable.”

Jan 10, 2007 by Roary from Vancouver, BC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Considering the quality level of the hotel, it's great value for the money.
• Located in the jewelry shopping district, so there are several 'friendly' con-artists on the street.

“Holiday inns in Asia are far better than the ones in north America. This is easily considered a 4-star hotel. The silo location is good, but not as popular as the Siam square/Sokhumi area. But given the more modest cost of the area, and that taxis are readily available and are relatively low cost, I would definitely choose to stay here again.”

1 of 1 people found this review helpful.

Jan 7, 2007 by Maria from Englewood, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Safe, close to public transportation.
• A little out of the way from bargain shops, expensive area.

“Overall experience was good. Don't book day tours & cabarets from them. Always shop around and ask what's included. My husband lost his wedding ring. He thinks he left it inside the room when putting on lotion. Can't make accusations. Not 100% sure. Lesson: careful with valuables.”

Dec 13, 2006 by Shiann-Der from Dorchester, MA
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[1]

• No good.

“No commend!”

Oct 5, 2006 by sharon
Overall Rating: 9

• Great rooms and staff.

“Great location in the Silom area.”

Aug 25, 2006 by Mark from Columbia, MO
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[7]

• The lobby and lobby entertainment are nice.
• I wanted to ride with the airport car to pick up a friend and they wanted to charge me twice.

“A good hotel, significantly better than most holiday inns. Reasonably convenient location. The concierge is adequate for simple questions but shows no interest in moving beyond the call of duty or to the level of most 4 star hotels.”

1 of 1 people found this review helpful.

Jul 24, 2006 by Jack from Aurora, CO
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[8]

• Location.
• They apparently no longer provide a room upgrade to their priority club members. Nor a bowl of fruit both of which I had become accustomed.

“Very nice place to stay.”

1 of 1 people found this review helpful.

Jun 13, 2006 by Becky from Ventura, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• Friendly and accommodating Thai staff. Excellent food.
• Bangkok is dirty and noisy, probably not the hotel's fault.

“The hotel was quiet inside, a whole different noisy world when you step outside. Everyone was very nice, room was clean and more than comfortable, food excellent, fitness center needs upgrading (badly!).”

Jun 6, 2006 by Nora from Honolulu, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel far exceeded my expectations. The rooms were clean and beautiful.
• The hotel was not as close to the sky train as advertised.

“The Holiday Inn Silom was an excellent hotel for my short, two day stopover in Bangkok. I would recommend this hotel to anybody. We stayed in the Plaza Wing which was completely remodeled. I went into the Crowne Wing and noticed that it was not nearly as nice. So if you have a choice request the Plaza Wing.”

May 23, 2006 by Alvin from Selangor Malaysia, MD
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[6]

• Its clean.
• There was no breakfast, no papers.

“Its an acceptable hotel if you can get it below US$50. Its not exactly 4 star if you ask me.”

0 of 1 people found this review helpful.

Apr 17, 2006 by Karen from Minneapolis, MN
Overall Rating: 6
Cleanliness:[3] • Staff:[6] • Location:[9]

• Located near home; fun to watch children play songkran on the street below.
• It's run down and needs an update.

“Okay.”

Apr 6, 2006 by Randy from Atlanta, GA
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[5]

• The staff was great and very nice.
• Not a 4 star hotel 3 plus max.

“Nice hotel but a Holiday Inn. There are amazing 5 star hotels in Bangkok but this one is not close to 5 and really not a 4. Three plus is right. Over paid for what I got...”

Mar 26, 2006 by Chris from Centralia, WA
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[7]

• Near Pat Pong Market.
• Poor shower spray.

“Location to shopping such as Pat Pong Night Market, is great. Buffet breakfast also great but a bit expensive. Shower spray was poor but the room was otherwise great. The doorman was helpful and courteous. Desk staff was deceptive with regards to breakfast buffet and prices. Long distance calls from hotel room were incredibly expensive (2.5 minutes about USD 5)! Located next to Starbucks, supermarket, convenience stores and restaurants.”

1 of 1 people found this review helpful.

Mar 25, 2006 by Roy from Brooklyn, NY
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[7]

• The Lobby is very nice.
• Rooms are old, staff not very forthcoming in service.

“The hotel lobby promises good things, but alas, the rooms are a bit old and in need of refurbishment. But they're clean and comfy, it's not bad, but there is better in Bangkok.”

Mar 4, 2006 by Pr from Tokyo, CA
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[4]

• Nothing. One of the worst managed hotels anywhere, rude staff.
• Pool needs upgrading, could not get a seat a pool, poor English of staff.

“They could not pay me to stay there again. I lost time and missed a trade show I needed to attend. Staff was rude and other guests said the same to me. Service was slow, had to ask for the same things several times and even then they were not done. Management dreadful. I was on an executive floor but they did not do what they were supposed to do and having stayed in Bangkok many times before, I was shocked at the rudeness and poor service. I had to wait so long for them to untangle phone bill overcharges that I almost left without paying and the nasty day manager tried to call the police. As a result, I missed the trade show. Even paying them to mail a letter resulted in their leaving the envelope in a stamp drawer instead of mailing it. Asking for iron and ironing board could not even be accomplished. Asking for my Priority Club balance led to another run around. The staff needs training or replacement, especially front desk on the ground floor.”

1 of 2 people found this review helpful.

Feb 20, 2006 by Don from Glastonbury, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Very lovely, clean, excellent location.
• Not a deal. Had to pay for the breakfast.

“Great place to stay, customers need to pay a significant premium for breakfast.”

Dec 21, 2005 by Cheryl from Manhattan Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very clean. Lots of places near by.
• My safe was broken.

“Very clean and great location.”

Dec 7, 2005 by Mary from Arlington, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location for the shopping.
• There was nothing that annoyed me.

“I had a wonderful view of the city, the room was tastefully decorated, centrally located for shopping and restaurants. It was, however, a ten minute walk to the Sky train.”

Sep 21, 2005 by Nelly from La Mesa, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The locution and we were given vie treatment in registration, room floor and breakfast.
• I asked for nonsmoking room and the room smell of tobacco strongly even if they sprayed it.

“Very well located in town and the service is excellent.”

Jul 17, 2005 by Lisa
Overall Rating: 10

“I highly recommend this hotel.”

Jul 5, 2005 by Jack from Aurora, CO
Overall Rating: 10
Cleanliness:[8] • Staff:[7] • Location:[9]

• Definitely 4 star and a great location.
• nil-nada-zip!

“have stayed in the Holiday Inn -Silom Road a number of times. Always pleased!”

Jun 19, 2005 by Bob from Needham, MA
Overall Rating: 2
Cleanliness:[8] • Staff:[7] • Location:[8]

“The hotel is well located...we deem it a 3.5 star hotel...the exec floors are nice and worth the extra money... the staff is a bit impersonal in comparison with other bangkok hotels....its a good hotel for a few days...”

May 16, 2005 by Jeanne from Mountain View, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The room was large and nicely furnished.
• Lobby was smoky.

“The staff was friendly and attentive. The rooms were large and nicely furnished. The lobby was older and smoky.”

Apr 7, 2005 by Derek from Nerima Japan, NJ
Overall Rating: 6
Cleanliness:[6] • Staff:[10] • Location:[6]

• The staff were friendly and very helpful.
• Rooms were old.

“I stayed at the Holiday Inn on 2 different dates. On my first stay, I was put in an executive suite. Very nice and spacious, though a little old. My second stay was in a regular class room, which was small. I think this hotel should be rated a 3 star and not a 4 star. I wouldn't bid for a 4 star hotel in Bangkok, cause you will always get the Holiday Inn.”

Apr 7, 2005 by MC
Overall Rating: 8

• Accessible position near the sky train, comfortable and spacious rooms and excellent buffet breakfast.

“Good value hotel in good position near sky train, restaurants and shopping. Rooms were spacious and clean.”

Mar 27, 2005 by Sarah from Frankfurt, DE
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[4]

• Cheap
• Very slow checkin, tiny old bathroom, too far away from Skytrain

“Fine for the price I paid but for a bit more, the 5* are a much better value.”

Mar 22, 2005 by Jack from Aurora, CO
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location very near the Sky Train station at Surasak
• My 5th or 6th stay at the Holiday. No negatives at all!!

“Definitely 4 star. Price was terrific. Clean comforrtable bed. Nice bath with daily amenities.”

Mar 7, 2005 by Brendan from Brooklyn, NY
Overall Rating: 1
Cleanliness:[4] • Staff:[4] • Location:[4]

• Leaving it.
• The walls are horribly thin, and I was kept up all night by neighbors. Air-con freezing and unadjustable. View of parking garage.

“This hotel may have 4-star services but is worse than a 2-star guest house. The walls allow all noise to penetrate, and my penetrating neighbors kept me up all night. They should give out free sleeping pills. The air conditioning is freezing and cannot be made warmer. The window, looking onto a parking garage, could not be opened. ”

Feb 17, 2005 by Syed from Dallas, TX
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[7]

• The Doormen and BellBoys
• They dont belive in refunding or replacing a food order that they mess up on.

“Very Different than a American Holiday Inn Silom. Our Refridgerator, did not work for the first two days, from our 3 days stay at this hotel. We would call housekeeping, and some one would always come make some adjustment,and say that it will work in 2 hours. But it just went on and on, also talked to the duty manager. Finally they replaced the refridgerator/Mini Bar. All over they had Holiday Inn signs, saying if you are not completely satisfied with our service, we will do everything to fix it and the night is on them (Holiday Inn). ”