User Reviews for InterContinental Vienna

Research User Reviews for InterContinental Vienna (1-20 of 34)

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Jul 28, 2008 by Sharmeen from Vancouver, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Wonderful ambiance in the lobby with coffee shop and bar; lots of seating and good service.
• Small bathrooms.

“Good value for money. Was more than I expected.”

Jun 9, 2008 by Patricia from Toronto, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Well-appointed room with good amenities. Excellent location. Helpful staff.
• The room was small and internet was over-priced.

“The location and ambience of the Hotel Intercontinental Vienna are decidedly upscale and welcoming. The location is excellent. My partner and teenaged children liked the hotel very much. We thought that the rooms were rather small but they were well-appointed. Firm beds and good toiletries made our stay a positive experience. The water pressure and plumbling in the bathroom were exceptionally fine; there were separate controls for the bath tub water, hand-held shower and the showerhead, as well as for temperature. Our stay was enjoyable and we would stay at this hotel again. The use of the internet should be complementary.”

Feb 21, 2008 by John from New York, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Personal attention.
• Room very small.

“Good value for business.”

Feb 7, 2008 by Susanne from Pittsburgh, PA
Overall Rating: 5
Cleanliness:[10] • Staff:[4] • Location:[10]

• Wonderful food, nice public spaces.
• Tiny rooms, inflexible staff.

“Old fashioned European hotel, tiny rooms, and formal staff. Great food in restaurant, especially breakfast, but expensive. Would not recommend for families, since there is smoking in public areas and no pool.”

Nov 18, 2007 by Jon from Bloomington, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Service at all turns, luxurious room w/ great view.
• Smokey lobby, bar and café.

“Wonderful experience. Smokey bar and cafe drove us in to restaurant for a drink where we encountered one rude waiter. Food awesome. Room exceeded all expectations. Would go to the Inter @ Vienna again in a heartbeat.”

Nov 14, 2007 by Zvika from San Francisco, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Easy connection to airport, nice fitness center.
• Nothing to justify 5 star rating.

“This is a truly lovely hotel. However, there was nothing in the hotel or the room to distinguish it from any 4 star Marriott. I ever stayed in; hence I don't think it justifies the extra expense involved.”

Oct 1, 2007 by Jimmie from Plano, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The price and the location to the metro.
• No free wireless in lobby or room.

“This was the smallest room I had on our four city tour of Europe. But it was good enough size and the view was nice. I wish they had free wireless in room or public areas for looking up tour information and etc. The prices for a drink in the bar were high we did not enjoy a night cap. The location is great for a quality room in Vienna. We enjoyed the walk to the city center. We like the fact that the metro is right across the street. The staff was very friendly, very helpful.”

Aug 22, 2007 by Michael from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Impeccable attn to detail.
• Gym equipment is a bit dated.

“This is one of the best hotel experiences my wife and I have ever had in our lives. The hotel was beautiful, the service was top-notch, the location was fantastic. The Concierge was very friendly, helpful, and resourceful. We told the front desk at check-in that we were on our honeymoon; they upgraded us to a high floor with a view of Stadt Park, and even sent up Champagne and dessert on the house as a nice surprise. Room service was very good as well. We will absolutely stay here again!”

Aug 20, 2007 by Paul from Macomb, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, wonderful staff, and great service.
• Nothing.

“The Intercontinental Wien upholds the great reputation of the Intercontinental brand. The hotel is in a very good location, right across the street from the city park and within a few minutes walk from the city center. The staffs were very friendly and met my every need. The rooms were modern, very clean, and had a very comfortable feel to them.”

Aug 18, 2007 by Dave from Folsom, CA
Overall Rating: 3
Cleanliness:[8] • Staff:[8] • Location:[8]

• Friendly staff.
• Smokey, old and run down, not 5-star!

“I don't care if Richard Burton stayed here; the hotel hasn't upgraded much since he was here with Liz 40 years ago!”

Jul 23, 2007 by Susan L. from South Boston, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff was helpful and friendly.
• Room was smaller than expected.

“After staying in the Intercontinental in Prague this room was a step down.”

Jul 19, 2007 by Harold from Waco, TX
Overall Rating: 6
Cleanliness:[10] • Staff:[9] • Location:[5]

• The beds were comfortable.
• Rooms were small (even for Europe).

“The hotel lobby is very nice. The concierge was extremely helpful. Bathrooms are clean and pretty large. The bedroom is extremely small even for Europe and especially for a "5 star." The location is about a 15 minute walk to the shopping district and would be a taxi ride away from the nightlife and train station.”

Jul 12, 2007 by John from Palos Verdes Estates, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location was close to city center.
• Great location for the money, but in need of a remodel. Looks like a mid 70's building.

“Good location, parking is expensive but far for the course in major European city. 70's to early 80's style without major remodel.”

Jul 9, 2007 by Joseph from Oakville, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean, convenient location, polite staff.
• Bathroom was too small.

“Excellent stay.”

Jun 18, 2007 by Robert from Forest Park, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The breakfast buffet had an astonishing variety of food.
• What? No bagels? Who has four kinds of smoked fish at a breakfast buffet but no bagels?

“The staff was so courteous and friendly at all levels, I definitely felt like I was in a high class five star hotel.”

Jun 2, 2007 by Dick from South Orange, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Excellent location opposite park and metro station.
• No complaints.

“We would have been extremely pleased with all aspects of this hotel even if they had not volunteered to give us a room upgrade (to the club floor) because their staff had not yet cleaned our intended room. Concierge service was excellent. Free newspapers and fruit.”

May 31, 2007 by Jon from Franklin, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The staff was very friendly.
• The hotel was kept too hot and there was no ice machine.

“The hotel intercontinental is a European luxury hotel, but by American standards would rate equally to a Hampton inn with a fancy lobby. The smoking in the lobby is disgusting, but that is true for any hotel in Europe.”

Apr 10, 2007 by Anna from Laguna Niguel, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Perfect service; very clean; great location.
• Small room & bathroom, but that's Europe.

“We were extremely pleased w/the intercontinental. After a variety of countries & adventures, it was very refreshing to have excellent staff actually address your concerns (in English) & respond to them promptly & well. This is a perfect business travel hotel, and I would gladly stay there again. Thank you.”

Apr 9, 2007 by John from Woodstock, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Staff was excellent.
• Small rooms, beat up wall in mine. A/c did not work. Slept with window open.

“The staff at the hotel was very friendly and efficient. The common areas are very nice. The rooms are very small. The bathrooms are so small two people can not get ready at the same time. The a/c in our room did not work at all. They turned the thermostat down and said that would fix the problem but it did not. The walls had marks on them from being hit by suitcases. It is definitely a tourist hotel. Many tour buses come and go all day. It is not a five star property any longer.”

Oct 24, 2006 by Ara from San Francisco, CA
Overall Rating: 4
Cleanliness:[6] • Staff:[8] • Location:[8]

• The hotel had a nice bar.
• The hotel wreaked of smoke and the room was TINY.

“For a 5star hotel I was expecting a lot more out of the rooms. The first room was a smoking room even though I had confirmed non-smoking and it smelled awful. The hotel moved us, but like the first room it was tiny. A queen bed with about 4 feet of room around it, maybe a little more. Disappointing!”

Sep 18, 2006 by Kathleen B. from Apo Ae, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Well located.
• Breakfast was far too expensive 25 Euro.

“There is nothing wrong with this hotel. It is not charming, but charm isn't always what one is looking for.”

Sep 10, 2006 by Joseph from Yonkers, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location and connections (subway, etc).
• Breakfast is somewhat expensive, could find the same cheaper next door.

“A solid, well established place with professionals doing their best for servicing guests.”

Sep 6, 2006 by Charles from Downers Grove, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lobby bar.
• Complimentary breakfast not included.

“Good value. Could not get king size bed without upgrading to a suite.”

Jul 8, 2006 by Feodora from Prescott, AZ
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Tried to extend our stay by 1 day, unfortunately did not receive it.
• I felt for the price the breakfast should have been included.

“Unfortunately, we were not aware that President Bush was staying at the hotel on June 21, tried to extended by one day, as I have planned to visit friends that I haven't seen since 1951!!! and the request was denied. My husband and I married in Vienna in 1955, he was one of the last troops to leave the city in September 1955, it was going to be reunion and walk the memory lane-cut short by 1 day.”

Jun 2, 2006 by Bernd from Mckinney, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was perfect.
• The look of this hotel outside.

“Its a very good choice if you like the old fashioned style of Vienna.”

May 21, 2006 by Steve from Centennial, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Metro station proximity. Easy walking to attractions.
• 18 Euro per 24 hour Internet connection ridiculous.

“Fantastic beds. Probably the best shower/bath combination that I've encountered in Europe. Most user friendly for English speakers. The greatest compliment I could give this hotel is that upon return to Vienna I would not even care to try another hotel.”

Mar 27, 2006 by Leslie from Titusville, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Hotel was central to downtown and walking distance to the best restaurant in Vienna.
• Very small bathroom.

“I believe this is the nicest hotel in Vienna and is close to the park for walking and to the best restaurant in Vienna and to using the hop on and off bus for sightseeing.”

1 of 1 people found this review helpful.

Dec 19, 2005 by Martell from Arlington, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, nice rooms, good amenities, good location.
• N/A

“It had no deficiencies. I would stay there again.”

Nov 28, 2005 by Linda from Rockville, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Convenient to subway stop.
• Did not clean our room after first night.

“Overall, a beautiful hotel. What you would expect from Inter Continental - Our room overlooked an ice skating rink, which was nice. On the downside, our room was not cleaned after our first night.”

0 of 1 people found this review helpful.

Sep 10, 2005 by Janet from Apo, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

“The staff was wonderful, they were friendly, and helpful, we arrived at 9 am and they found a room for us (also called in advance for early arrival). The room was very comfortable, good view, great mattress and the best shower I have seen in Europe as I live in Europe. Would stay here again.”

Aug 30, 2005 by Mary from Rijsijk, MN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was very friendly, the beds were very comfortable and the hotel, room was very clean
• The bathroom was small, the blowdryer did not work well.

“5 minutes walk from the city centre. you walk into a very chique and big lobby. the hall, rooms are clean and decorated very tastefully.”

May 25, 2005 by Stan F. from Seattle, WA
Overall Rating: 3
Cleanliness:[8] • Staff:[5] • Location:[7]

• Did not respond to a problem in an adequate manner related to the price paid for the hotel.

“A problem occured and the hotel's response was quite poor considering how much was paid. Starwood and other hotel chains would've responded more quickly and compassionately, and would definitely have given more in return to make us happy and wouldn't have forced us to argue/complain to the degree this hotel did.”

May 12, 2005 by Ronald from Fort Wayne, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was courteous and helpful, great buffet breakfast

“This hotel is well deserving of its five star rating.”

May 9, 2005 by Martel from Ventura, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful lobby/bar

“Great location. Directly across from the subway and transportation. Short walk to most of sites”